Customers communication
Elenco customers communication
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La funzione risponde alla communication managernellâambito delle attivitĂ di comunicazione di cesvi, il/la communication officer svolge le seguenti mansioni in coordinamento con lâunitĂ fundraising & communication: coordina la produzione dei prodotti editoriali, occupandosi della definizione del timone, della redazione (quando necessaria) e del coordinamento dei fornitori per il layout grafico gestisce lâelaborazione e la redazione dei contenuti per la newsletter e il sito istituzionale di cesvi coordina i fornitori per lo sviluppo e la produzione di prodotti creativi per lâarea comunicazione e altre aree dellâunitĂ raccolta fondi (anche video) gestisce la regia e lâorganizzazione degli eventi istituzionali di cesvi coordina la produzione dei materiali per campagne ad hoc (escampagna sms e campagne istituzionali) coordina la produzione di materiali fotografici e video di cesvi partecipa, quando richiesto, a missioni per la raccolta di materiali sui progetti di cesvi gestisce le componenti di comunicazione e visibilitĂ delle progettualitĂ cesvi in italia affianca la communication manager nelle attivitĂ di ufficio stampa requisiti essenziali diploma di laurea almeno 5 anni di esperienza nel ruolo, preferibilmente nel settore non profit eccellenti capacitĂ di comunicazione scritta attenzione ai dettagli dinamismo, spirito di iniziativa, creativitĂ e problem solving abilitĂ a lavorare sia in autonomia sia come parte integrante di un team passione per le cause umanitarie e condivisione della missione di cesvi buona capacitĂ di comunicazione in inglese, sia scritto che parlato buona conoscenza del pacchetto office (word, excel, powerpoint, outlook) e degli strumenti di navigazione e comunicazione in internet dimestichezza nellâutilizzo delle principali piattaforme di comunicazione online (microsoft teams, skype, zoom) requisiti desiderabili la conoscenza delle logiche e delle tecniche principali di fundraising è un valore aggiunto familiaritĂ con il panorama e gli strumenti del mondo digitale safeguarding cesvi applica una politica di tolleranza zero contro ogni forma di abuso, sfruttamento e/o danno arrecato a un bambino o a un adulto vulnerabile da parte di membri dello staff o dai partner dellâorganizzazioneallâinterno dellâarea comunicazione, inserita nellâunitĂ fundraising & communication, cesvi sta cercando un professionista in grado di contribuire allâimplementazione della strategia di comunicazione dellâorganizzazione, da inserire nel team per un periodo iniziale di 6 mesi, rinnovabilitali verifiche costituiscono parte integrante del processo di selezione del personaletale valutazione sarĂ a carico del medico competente dellâorganizzazione, che esaminerĂ anche le coperture vaccinali, inclusa la vaccinazione anti-covid19a causa dellâelevato numero di candidature ricevute, non ci è possibile dare un riscontro a tutti i candidaticontratto a tempo determinatotu cesvi presta particolare attenzione alla salvaguardia della salute di tutte le risorse umane dellâorganizzazione e dunque a tutela del collaboratore è prevista, prima della partenza, la valutazione di idoneitĂ alla posizione per ciascuna missionejob description la collaborazione inizierĂ a maggiolâimpegno di cesvi ad essere unâorganizzazione sicura inizia con il processo di selezione del personale che prevede controlli meticolosi, quali il controllo del casellario giudiziale o la verifica di condanne precedentisolo i profili che rientrano in shortlist e contattati per un primo colloquio verranno aggiornati sullo stato della loro candidaturaquesta procedura è finalizzata a garantire la protezione di bambini e di persone vulnerabili e la prevenzione di qualsiasi forma di abusocontesto lavorativo cesvi è unâorganizzazione umanitaria laica e indipendente nata a bergamo nel , e operativa in 23 paesi del mondo a supporto delle popolazioni piĂš vulnerabili per il raggiungimento delle loro aspirazioni e uno sviluppo sostenibile nel rispetto dei diritti umani
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Putting customers first is key to lottolandâs success as is collaboration across the businessfurthermore, the role will require market research, customer communication journey optimisation and external relationships managementlottoland is the worldâs leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsresponsibilities ⢠liaising with various teams involved in the process to ensure campaign delivery on time and within the required quality standards ⢠analysing customer communication journeys and monitoring competitor activity to identify key opportunities to improve player experience ⢠ensuring that all communications meet advertising, regulatory and legislative standards ⢠supporting the marketing team in daily administrative tasks ⢠documenting workflows, customer communication journeys, campaign specific test cases and checklists required ⢠strong communication skills, able to work with multiple levels across the business ⢠good knowledge of ms office ⢠results-driven, flexible and ambitious ⢠highly organized, great team player with high attention to details ⢠eager to embrace new challenges within a very dynamic environmentitâs an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagein september lottoland was awarded with a guinness world record for the âlargest online gambling payout everâ of âŹ90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industryâŚcontact lottoland today! looking for an exciting challenge within marketing and a steep learning curve? we are currently looking for a results-driven and fantastic team player that will play a key role in supporting the business to expand the marketing strategy and deliver innovative marketing campaigns across various domains concurrentlytailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationevery day is an adventure and youâll be joining others who have made the leap for this unique lifestyle opportunitylottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathspassion for innovation is a strength that is valued in lottoland employeesmanagers need to inspire and develop their teams to get the most out of thememployees are empowered to do their best but held accountable for their actionshonesty, integrity and trust are a giventhe successful candidate will be actively involved in each stage of on-site campaign life cycle - this includes opportunities discovery, campaign initiation, planning, testing, performance monitoring and results analysisgrit and determination is a prerequisite for all lottolanderscom right to work in gibraltar no agencies at this time pleasedesirable ⢠previous involvement in project activities (familiarity with project management frameworks) ⢠experience using evergage/salesforce interaction studio ⢠familiarity with analysing data and recommending improvements ⢠html/css basic knowledge ⢠experience using content management systems remember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway â so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del sollottolandcorporatelottoland could be just the place for youwe like it here and weâre sure you will too! our corporate website has lots more information - check it out! www
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Provide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationthis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changerepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresbe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement roleas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchabcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnesscustomer engagement is central to bchaâs work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our servicesbcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basewe are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noonwe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a âtechnical property servicesâ environmentour overall aim is to âdeter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation
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Driven to create value for customerspromote/sell maintenance programs to existing customersexpert communication: excellent verbal and written communication skillscustomer service:focuses on serving customers as the organizationâs top priorityover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesprovide feedback to management for department improvement and efficiencyanalyses market and competition and identifies external threats and opportunitiescreate detailed reports for upper managementwork with management for tradeshow preparations and set upwork in collaboration with the hr department to maintain best practices for service departmentresponds promptly to customer needs to meet commitmentssuperior people/customer relationship skills as well as strong interpersonal skillsability to read and understand european blueprints and pneumatic diagramstravel 50%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedmust be fluent in english â reading, writing and speaking must be fluent in italian â speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingmanage emergency calls and warranty workability to travel full benefits package including health, pension, 401k and paid vacation timeparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglyaligns work with strategic goalsdemonstrates persistence and overcomes obstacles and measures self against standard of excellencesalary: negotiable please email resume toaligns organization and resources to deliver on customer commitmentsdevelop and deliver in-house training for service team including service procedures, companyâs policies and procedures, and machine-specific trainingmaintain neat and orderly warehouse and workshopsoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemproblem solving:identifies and resolves problems in a timely manneradapts strategy to changing conditionsliaise with sales and after sales teams on upcoming projects and installsbrings strong network connections and relationshipsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsindustry experience & tenure: 10 yearsâ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experienceplanning/organizing:: prioritizes and plans work activities while efficiently managing timeunderstands needs, creates distinctive value, and builds meaningful relationshipsreview projects and define sow for service teamlearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmenta self-starter and team player who is motivated to succeedmaintain customer satisfaction and companyâs good standing through pre-service planning and post-service follow upcontributes to building a positive team spiritassist customer care coordinator in resource identification and planningwill not sponsor visasdemonstrates knowledge of market and competitioninnovation: displays original thinking and creativity and meets challenges with resourcefulnessthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsgathers and analyses information skilfully and develops alternative solutionspivotal experience & expertise functional experience: brings strong commercial experienceensure that service department has all necessary tools and equipmentmanages competing demands and changes approach or method to best fit the situationunderstands organization's strengths & weaknessesnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusreview and approve service hours and overtimebusiness acumen: understands business implications of decisionsreview service reports and ensure administration of reports and invoices on a timely basiscompetencies: adaptability: adapts to changes in the work environmentmotivation:sets and achieves challenging goalsdemonstrates an independent, results-driven work ethicdisplays orientation to profitabilityit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homecollaboration and teamwork: balances team and individual responsibilitiesresponsibilities: manage all functions of the service departments
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Driven to create value for customersexpert communication: excellent verbal and written communication skillscustomer service: focuses on serving customers as the organizationâs top priorityresponsibilities: develop, generate and manage sales activity for multinational accounts as well as small to mid-size customers with the emphasissell and promote formats, modifications, and sla contractsover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesresponds promptly to customer needs to meet commitmentssuperior people/customer relationship skills as well as strong interpersonal skillstravel 50%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedmaintain and manage customer data base and reports in crmaligns work with strategic goalsdemonstrates persistence and overcomes obstacles and measures self against standard of excellencesalary: negotiable please email resume toaligns organization and resources to deliver on customer commitmentsplanning/organizing: prioritizes and plans work activities while efficiently managing timeitalian/spanish language - not a requirement but an advantage full benefits package including health, pension, 401k and paid vacation timeproblem solving:identifies and resolves problems in a timely manneradapts strategy to changing conditionsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsdrive growing sales in expanding marketmotivation: sets and achieves challenging goalsindustry experience & tenure: 5 yearsâ broad experience and knowledge of pharmaceutical packaging equipment and processesunderstands needs, creates distinctive value, and builds meaningful relationshipslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackcontributes to building a positive team spirita self-starter and team player who is motivated to succeedwill not sponsor visasdemonstrates knowledge of market and competitioncreate and maintain strong working customer relationsinnovation: displays original thinking and creativity and meets challenges with resourcefulnessmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for, is searching for an experienced after sales â regional sales manager to generate and handle sales with emphasis on sales of modification and formats in designated territory within north americathe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticspivotal experience & expertise functional experience: brings strong commercial experiencemanages competing demands and changes approach or method to best fit the situationgathers and analyses information skilfully and develops alternative solutionsunderstands organization's strengths & weaknessesnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusafter sales forecast planningbusiness acumen: understands business implications of decisionscompetencies: adaptability: adapts to changes in the work environmentanalyses market and competition and identifies external threats and opportunitiesdemonstrates an independent, results-driven work ethicdisplays orientation to profitabilityit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homecollaboration and teamwork: balances team and individual responsibilitiesbrings strong network connections and relationshipssoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams
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Maintain effective communication flow, distribution of relevant information to and from the teamputting customers first is key to lottolandâs success as is collaboration across the businesslottoland is the worldâs leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsitâs an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageprepare work schedule and monitor individualsâ attendance to ensure adequate staffing aligned with the resource availability and workloadpassion for innovation is a strength that is valued in lottoland employeeslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsability to work on own initiative and to challenge processes where improvements could be madegrit and determination is a prerequisite for all lottolandersgood command of microsoft office toolsin september lottoland was awarded with a guinness world record for the âlargest online gambling payout everâ of âŹ90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industryâŚcontact lottoland today! the team lead will be responsible for the continuous development and motivation of team membersensure that all standard operating procedures are followed and that all current and new team members are trained in order to maintain a good standard of performanceprovide monthly feedback on team performance, when requestedcarry out annual performance appraisals for the team members and provide feedback on the same to the aml managerstrong organizational skills with an emphasis on accuracy and timelinessexperience with writing policies and processesemployees are empowered to do their best but held accountable for their actionsability to perform well under tight deadlinesremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway â so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solself-motivation and ability to motivate othersresponsibilities coordinate, prioritise and allocate daily tasks within team members, set or negotiate deadlines and completion dates, and monitor progress to ensure completion and meeting of deadlines efficientlyrecognised aml qualificationplay a key role in the resourcing and onboarding processassist the team manager with proactively optimising and maintaining an effective quality and assurance processwe like it here and weâre sure you will too! our corporate website has lots more information - check it out! wwwthey will be required to coordinate, prioritise and distribute workload appropriately to ensure efficient meeting of deadlines, monitor tasks completed by the team to maintain a good standard of performance and quality and contribute to the development and monitoring of the companyâs anti money laundering/counter terrorist financing programproven skills in complex problem solving, judgment, critical thinking and decision makingevery day is an adventure and youâll be joining others who have made the leap for this unique lifestyle opportunitycom right to work in gibraltar no agencies at this time pleaseenglish language knowledge at a business levellottolandcorporatelottoland could be just the place for younice to have previous experience of working within an aml environment in the online gambling industryidentify training needs and prepare development planstailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationmanagers need to inspire and develop their teams to get the most out of themmust have proven experience of detailed, investigative and analytical working practicesability to deliver effectively constructive feedbackhonesty, integrity and trust are a givenliaise with the responsible gambling and risk teamsenable and facilitate successful implementation of company policies and objectivesexcellent communication, networking and conflict management skills
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Driven to create value for customersexpert communication: excellent verbal and written communication skillscustomer service: focuses on serving customers as the organizationâs top priorityover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesitalian/spanish language - not a requirement but an advantage salary: negotiable please email resume topivotal experience & expertise functional experience: demonstrates an independent, results-driven work ethicunderstand and support established after sales policies and proceduresresponds promptly to customer needs to meet commitmentssuperior people/customer relationship skills as well as strong interpersonal skillspreparation of format and modification quotations for sales staffproblem solving: identifies and resolves problems in a timely mannerdemonstrates persistence and overcomes obstacles and measures self against standard of excellencealigns organization and resources to deliver on customer commitmentsplanning/organizing: prioritizes and plans work activities while efficiently managing timeadapts strategy to changing conditionsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsresponsibilities: support and work closely with senior sales staff to manage company allocated customer accounts to ensure quality, standards and client expectationsunderstands needs, creates distinctive value, and builds meaningful relationshipslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbacktravel 25%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedcontributes to building a positive team spirita self-starter and team player who is motivated to succeedwill not sponsor visasindustry experience & tenure: entry level positionaligns work with strategic goals of company and after sales departmentmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an entry level after sales associate to support and work with senior sales staff on sales of modification and formats within north americaattend and participate in sales meetings, conference calls, training programs, and conventions as directedinnovation: displays original thinking and creativity and meets challenges with resourcefulnessthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsgathers and analyses information skilfully and develops alternative solutionsmanages competing demands and changes approach or method to best fit the situationunderstands organization's strengths & weaknessesnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusprepare sales presentations by compiling data; developing presentation formats and materialsbusiness acumen: understands business implications of decisionscompetencies: adaptability: adapts to changes in the work environmentanalyses market and competition and identifies external threats and opportunitiesdisplays orientation to profitabilityit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homecollaboration and teamwork: balances team and individual responsibilitiesmotivation:sets and achieves challenging goalssoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams
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You will be highly organised with strong communication skillsour customers include leading organisations across sectors from manufacturing to hospitality and retail to logisticsinenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customersthe successful candidates must be able to demonstrate the following: experience of working in an office environment sound working knowledge of microsoft office confident user of excel organisational skills good communication skills - both verbal and written if this role sounds like your next career move, we want to hear from youwe are looking for someone with a strong administrative background to join our client services teamfor further information please download the job description attached belowhit apply or equally if you would like more information get in touch with our talent teamwe also support the delivery of public sector services with a particular focus on health, social housing and educationalthough this is a temporary post it is a great opportunity to increase your skills, experience and knowledge - and a foot in the door for other internal vacanciesthis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resilienceif you have any questions please contactsalary: ÂŁ pa benefits: annual pay related appraisals 23 days holidays plus bank holidays, raising by extra day each year to max 28 days (option to buy and sell holidays) flexible working with the option to work from office / home location after probabtion early finish friday subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto ÂŁ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards â employee recognition programme â winners get ÂŁ250 of vouchers every quarter closing date: 11th may we endeavour to respond to all applications within two weeks of the closing datethe daily tasks and responsibilities of the role are as follows: - chasing suppliers and clients for confirmations and maintain accurate site lists (portfolio) focus on obtaining electronic data wherever feasible entry to be completed in line with appropriate slas ownership of targeted levels of data completeness this is is a 6 months fixed role due to additional workloadwe are really invested in your progression and development, we aim to support and promote where possible
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We need someone who shares our goals to be the professional lead for all aspects of housing service development and engagement with customersthis is great opportunity to: establish clear strategies, improving systems and processes and leading teams to deliver high quality services lead the on the delivery of our goals from the bcha business plan in line with best practice (also ensuring compliance with statutory, legal, regulatory and professional requirements) provide modern, relevant and accessible services for customers inspire, lead and develop teams using supportive coaching styles and reflective practice to create a culture of continuous improvement, innovation and best practice take a key strategic role in business growth relating to housing management prioritise financial inclusion for customers, ensuring they can access financial aid available to them be the champion for inclusion activities for customers across the organisation bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresclosing date: be driven and motivated to deliver on the bcha business plan enjoy working in a diverse and sometimes complex organisation be an inspirational leader with strong people management skills) be able to work collaboratively with stakeholders across the organisation resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans able to develop and support individuals using a coaching style of management excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisionsas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchabcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnessyou will collaborate closely with colleagues and partners to enable and embed a solutions-focused, diligent approach to existing and new challengesbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitmentbcha are committed to developing affordable and sustainable homes and being a landlord of choicein this role you will be managing the tenancy services teams across dorset and devonwe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a âtechnical property servicesâ environmentour overall aim is to âdeter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation
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Enable effective internal and external communicationwe are passionate about our customers and the work we do for themat beck & pollitzer everything we do is based on our core values; colleagues working together, passion for our customers and the work we do for them and being consistent and persistent in all we domain responsibilities the management of jobsites associated with new installations and or relocations of equipment and or systems on behalf of key customers who operate in a high pressure, high-quality production/manufacturing environment effective planning, control, and monitoring, both internally and direct with the client, of the project effective and accurate project reporting to the program manager: maintain daily and weekly records and documentationdevelop a positive relationship with the client and end-user client (if applicable) ensure a project complies with safety, quality, and other company systems and procedures maintain non-conformance and punch list records, manage resolution and completionproduce estimates in support of change orders on the project effective liaison between the client jobsite personnel and the b&p program manager, providing meeting minutes of site meetingstherefore, we pride ourselves in consistently delivering excellence, no matter how complex the projectexperience and qualifications required essential experience in site management of projects particularly with regard to the relocation and installations of machinery educated to an advanced technical level in a relevant discipline and/or experience strong commercial skills and project management skills, particularly: change management, negotiating, and planning strong it (ms office) and numeracy skillsexperience managing a project team and controlling, organizing and motivating internal labor resources and sub-contractorswhen you join our team, you will become involved in supporting or delivering some of the biggest and most complex machinery installation and relocation projects in the worldbeck & pollitzer is the worldâs leading provider of industrial installation and machine relocation servicesworking with the program manager to maximize margins and comply with contract requirementsknowledge of current safety requirements and risk management processes must be willing to travel 90% of timewe firmly believe that we achieve more when we work together, and recognise that people are the heart of the businessreporting on contract performance regularly and to company standard requirements, ensuring all potential opportunities, variations and risks are identified and reported to the program manager as soon as possibleconduct on-boarding and site-specific training for workers on sitereceive and document vendor-supplied goodsdesirable project management qualification or specific trainingwe deliver an unrivalled range of services to all clients, both locally and internationallypurpose of role to provide jobsite leadership on complex automated logistics/ material handling systemswe recruit people who demonstrate these values and are good at what they doachievement of high-profit levels through effective contract management, cost tracking, and financial control, ensuring efficient utilization of labor resources at all skill levels and disciplines, sub-contractors, equipment, and plant suppliersour people are experts in a diverse range of industries including automotive, aerospace, infrastructure, print, packaging, fmcg, metals and many moreassist in redefining, improving, and ensuring all on-site contract controls, labor management, and engineering standards are metensuring a safe jobsite for employees, subcontractors, and clients
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The group, based in reggio emilia, is present in australia, brazil, chile, china, the united arab emirates, france, japan, mexico, spain, sweden, the united kingdom, poland, russia, thailand and usa with the aim of being close to its customershigher diploma or degree in technical address previous and proven experience gained in the role or as an electromechanical maintenance technician or transfer technician in structured companies operating in the automation or plant engineering sector good / excellent ability to read and understand electrical, hydraulic, pneumatic and technical drawings knowledge of sw plc siemens, backhoff, allen bradley, rockwell, fanuc dynamism and strong problem-solving skills excellent communication skills stress management - full-time contract -full remote/ customer plant basede80 group is specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods operating in the beverage, food, tissue and other sectorsas an e80 reliability maintenance engineer you will be in charge to keep complex systems in operation at the customer's premisesfor this reason, the group relies on five values that lead e80 people towards success: innovate, dare, solve, value, connect0: the smart factory, sustainable, interconnected and safethe entire logistics flow is centrally managed by the smthe main systems produced by e80 group include palletizing robots, a wide range of laser guided vehicles, high speed robotic stretch wrappers, pallet control systems, robotic labelers, layer picking and repacking solutions, and automated high-density warehousesresponsibilities: ensure the proper functioning of the plant in compliance with any kpi and contractual performance; collaborate with the technical offices for problem resolution, organization of on-site and remote interventions, procurement and shipment of spare parts, and offers; perform corrective maintenance and troubleshooting activities on the installed machinery aimed at guaranteeing its operation; carry out all or part of preventive maintenance activities in accordance with the maintenance plans, as stipulated with the customer and company provisions; take part in meetings with clients; draw up reports to the customer regarding the activities carried out and the performance of the plant, according to agreed methods; draw up reports on the elettric80 structure, regarding the activities carried out, performance, anomalies and corrective actions, according to agreed methods; foster improvement activities, modifications, possible solutions; carry out periodic training to the customer's operators, according to methods to be agreed; manage any spare parts stock at the customer's, suggesting reorder points and purchases as needed; organize, manage and update any security documentation requested by the customerthanks to innovative technologies and a thorough understanding of the customers' logistic processes, the company anticipated the concept of industry 4le80 software platform (smart integrated logistics), the "orchestra conductor" that ensures the efficient integration of the systems, guaranteeing the optimal management of all operations, from the entry of raw materials to storage right through to shippinge80 group has always been close to its customers, its people and to the local communities in which the company operates
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Our customers include leading organisations across sectors from manufacturing to hospitality and retail to logisticsinenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customersthe successful candidate will be able to demonstrate the below: intermediate energy industry experience and knowledge an advantage strong communication skills â verbal and written to articulate to the client confident in liaising with internal and external stakeholders advanced excel user confident user of in house systems strong problem solving skills ability to keep calm under pressure and balance multiple workstreams adaptability & willingness to learn a can-do attitude numerical aptitude if this role sounds like your next career move, we want to hear from youinbound call and email handling and query resolution case queue management, triaging and delegating cases to other team members where applicablesalary: ÂŁ21k pa benefits: annual pay related appraisals 23 days holidays plus bank holidays, raising by extra day each year to max 28 days (option to buy and sell holidays) flexible working with the option to work from office / home location early finish friday free onsite parking subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto ÂŁ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards â employee recognition programme â winners get ÂŁ250 of vouchers every quarter closing date: 26th april did you know inenco offers many varied and interesting roles: energy, trading, analysis, consultancy, finance, sales, sustainability and compliancethis can be discussed further at interviewongoing and proactive management of customer issues and escalations through effective case management ensuring that clients are kept updated on case status ensuring excellent client satisfactionfor further information please download the job description attached belowwe also support the delivery of public sector services with a particular focus on health, social housing and educationthis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resiliencehandling of customer and supplier debt and disconnection issuessend your cv to and we will be in touch to discuss our opportunitiesresolution of standard invoice validation cases passed from data and invoice management teams ensuring net savings are acceptedhandling change of tenancy(cot) requests including, completion of missing data on forms ensuring that these are complete and accurate for the cot team to processyour role as client services advisor in our data integrety team is to review and resolve queries relating to our clients property and asset data, achieving 100% client satisfaction across all areas of client service deliveryhit apply or equally if you would like more information contact our talent teamthis role is based at our lytham office â there will be the opportunity for hybrid working where you may work part of the week in the office and part of the week from home upon successful completionkey tasks will include: case management resolving client queries ensuring excellent client satisfaction
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It is a varied role where they will be working closely with internal and external parties alike on a daily basis to enable us to provide a best-in-class service for our customersstrong communication skills complex problem solving and the ability to engage critical thinking skills will be required as well as the ability to actively listen and interpret concisely although you will work as part of a team, you need to be self-motivating and be able to organise your work effectively and maintain recordsduties liaising with importers/exporters and internal operational colleagues to obtain mandatory information for import and export entries aiding clients on the classification of goods entering details onto specialised customs software including chief, cns, destin8, ncts, nes etc allocating the correct licences depending on type of goods being imported accuracy in the completion of hmrc entries and related documentation calculation and processing of taxes and duties to be paid by buyers of goods and collection of same by utilising the established company recovery processes safeguarding of company funds and use of deferment account application of duty refunds and tariff reclassification as appropriate and will assist with any appeals that may arise be fully conversant with import and export customs regulations, whilst keeping up to date with changes as they occur inform customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters arrange the release of goods from simarco customs approved sites (etsf locations) and/or port of arrival with liaison with internal colleagues on release, transport & warehousing issues shift pattern monday to friday till hour lunch break) key skills recognised pass rate for gcse in maths and english / a level qualification(or equivalent) demonstrate experience within an operational customs environment, managing international logistics customs documentation for at least 1 yearwe have a dedicated team of staff who have experience in providing tailored logistic, freight, distribution, and warehousing services to companies of all sizes and across all industry sectors, throughout the uk, europe and worldwidework in a fast-paced environment ensuring clearance processes are completed in a complaint and timely manner excellent numerical skills are essential due to the calculation of vat and duty on behalf of hmrc salary & benefits salary dependant on experience 31 days annual holiday, including bank holidays contributory pension scheme employee assistance programme remote workingrole purpose the customs clerk will contribute to the smooth running of the customs department by ensuring that all clearance processes are completed in a compliant and timely mannersimarco worldwide logistics is a family-owned business that was established inmust be fully conversant with customs applications such as chief, cns, destin8, ncts, nes etc and have a good understanding of etsf warehouse processesdemonstrate experience of managing hmrc obligations around customs/import/exportwe currently have a vacancy in our sea & air freight department for a customs clerk based remotely anywhere in the uk
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As our leading digital expert you will collaborate closely with heads of service to enable and embed digital innovations for the benefits of customers and colleaguesthis is great opportunity to; lead the review and implementation of an ambitious digital strategy provide modern, relevant and accessible services for both customers and colleagues rationalise and improve the specialist platforms we use lead, manage and support our in-house it team ensure colleagues have the equipment, software and tools needed for their role maximise the end users experience and capabilities and embed our systems bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment **we are open to flexible working arrangements** closing date 12 noon on to be successful in the role you need to: be driven and motivated to deliver the strategy enjoy working in a diverse and sometimes complex organisation be an inspirational leader with strong people management skills be able to work collaboratively with stakeholders across the organisation resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans able to develop and support individuals using a coaching style of management excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisionsas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchabcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnessbcha are committed to delivering on our digital transformation strategy and need someone to drive this forwardwe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a âtechnical property servicesâ environmentour overall aim is to âdeter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation
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Can you offer excellent communication skills in both italian and english ? are you looking to join a fast-growing and successful global business where you will fully utilise your italian language skills daily? what we can offer you: ÂŁ23k to ÂŁ25k p/a + commission ote achievable ÂŁ35k 25 days paid holiday (plus statutory) 1 extra day off on your birthday! life insurance pension scheme enhanced health cash plan employee referral scheme cycle to work scheme opportunity to fully utilise your italian language skills daily office based, you will join a friendly and supportive team environment what you will do: utilising your italian language skills, you will influence and build rapport over the phone with customers in italy promote stiltz products and services, develop and generate new business opportunities via incoming enquiries, proactive calls to new enquiries and existing enquiries within the business via multiple channels - phone, website, emailsqualify and convert our generated enquiries to appointments for our dealership network in italy and other european / row customers - with the end goal of confirmed sales take ownership for every customer project and manage the sales process through to conversion manage point of contact with existing enquiries/ businesses to build and maintain product and sales focus with our customer base no cold calling â all sales leads are warm! what you will offer us: demonstrate recent and successful experience in sales preferably in a telesales or internal sales environment or customer service fluent italian, english language skills both in written and oral communications is essential fully proficient with microsoft office (excel, word, outlook etc) experience / knowledge of using a crm system, netsuite is an advantage have a passion for sales with a proven track record of strong negotiation skills, high performance and target achievements this is a permanent employed opportunity, working with a friendly and supportive team based in our guiseley officestiltz homelifts began in , we design, manufacture and install our innovative, award winning stiltz homelifts in domestic homes throughout the uk, europe, usa, and rest of worlddue to unprecedented success within the uk, europe, us and row, we are looking for additional talented multi-lingual sales professional to join the stiltz team
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We are passionate about our customers and the work we do for themat beck & pollitzer everything we do is based on our core values; colleagues working together, passion for our customers and the work we do for them and being consistent and persistent in all we dostrong communication including writing reports and presenting excellent it skills and relevant knowledge of planning software including ms project four-year relevant bachelorâs degree plus five years or more of relevant cost control, planning & scheduling experienced setting up and monitoring complex project schedules basic experience and understanding of estimating and benchmarkingdevelop reports on actuals, variances, trends, and re-forecast as necessarytherefore, we pride ourselves in consistently delivering excellence, no matter how complex the projectmain responsibilities provide support in the management of project budget and cost control functions including budgeting, scheduling, change management, estimating, tracking progress, forecasting, and earned value management provide support to track project progress and perform analysis of bottlenecks, trends and critical path provide support to track project progress and perform analysis of bottlenecks, trends and critical path identify and communicate project risks and develop mitigation plans prepare project status presentations, highlighting key accomplishments, risks and changes develop custom projects reports as needed to facilitate project discussions monitor and maintain daily production reports and update the project schedules and reports accordinglywhen you join our team, you will become involved in supporting or delivering some of the biggest and most complex machinery installation and relocation projects in the worldbeck & pollitzer is the worldâs leading provider of industrial installation and machine relocation servicescomplete and submit required reports, which include, but are not limited to, financial forecasts, project schedule updates, and project progress reportswillingness to travel and visit project sites track project deliverables & monitor physical percent complete (tracking installed quantities) plan / actual / earned / forecast curves provide project cost data and supporting documentation within the project controls systems of recorddevelop customized schedule reports as per project needs (two-week look ahead, variance reports, progress reports, milestone reports as needed)we firmly believe that we achieve more when we work together, and recognise that people are the heart of the businessreview and validate contractual compliance of project invoicesmonitor the progression of the projects as it relates to the project scheduleat the completion of the project, develop and ensure recording of the projectâs historical cost information and âlessons learnedâ for future usewe deliver an unrivalled range of services to all clients, both locally and internationallywe recruit people who demonstrate these values and are good at what they dooversee standard operating procedures to help control the risks associated with projects, as well as monitor key project metrics and perform quality control initiatives and reviewspurpose of role ensure that projects are completed on time and within budgetadhere to company policies, regulations, procedures, and principlesassist in other duties as needed and directedour people are experts in a diverse range of industries including automotive, aerospace, infrastructure, print, packaging, fmcg, metals and many moreutilize job cost accounting techniques; create project budgets, monitor actual results, and report project resultsensures proper change management throughout the project phases
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Putting customers first is key to lottolandâs success as is collaboration across the businesslottoland is the worldâs leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsresponsibilities to include: installation, configuration and support of windows and osx desktop clients configuration and support of common office software, including word, excel, etc diagnose and troubleshoot technical issues create and maintain technical documentation assist with helpdesk tickets to support end-users assist with projects and initiatives to improve infrastructure and systems possible on-call requirement must have ⢠previous experience in corporate it support environment ⢠support experience with mac and windows clients ⢠networking experience (tcp/ip, switches, routers, firewalls) ⢠able to cope with high workloads and multiple changing priorities ⢠excellent problem-solving skills and adaptability ⢠excellent oral and written communication (english) nice to have ⢠computer science university degree or similar ⢠knowledge of scripting in bash, powershell, etc ⢠office365, intune, sharepoint online ⢠virtualization (vmware, aws, citrix, etc) ⢠backup and restore procedures ⢠ticket management systems, such as jira ⢠activedirectory ⢠configuration management, application deployment, policy management ⢠pbx systems ⢠monitoring with darktrace, zabbix, cacti, etc ⢠mdm (jamf), byod management ⢠remote desktop and remote support ⢠idm (okta) a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway â so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solitâs an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagelottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathspassion for innovation is a strength that is valued in lottoland employeesgrit and determination is a prerequisite for all lottolanderswe are a busy and dynamic team working to support all it requests from the business to ensure teams have the tools they need to work efficiently and effectivelycom right to work in gibraltar no agencies at this stage pleaseemployees are empowered to do their best but held accountable for their actionsyou will also be keen to suggest improvements to methods and procedures and help to plan and implement themyou will have excellent customer service skills, be extremely accomplished at troubleshooting, be able to manage your time and workload, be adaptable and enjoy working under pressure to solve problems both independently and with the rest of the teamwe like it here and weâre sure you will too! our corporate website has lots more information - check it out! wwwworking in a small team, you will be helping to resolve helpdesk tickets with particular emphasis on taking escalations from the rest of the helpdesk teamevery day is an adventure and youâll be joining others who have made the leap for this unique lifestyle opportunitylottolandcorporatelottoland could be just the place for youtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationmanagers need to inspire and develop their teams to get the most out of themhonesty, integrity and trust are a givenin september lottoland was awarded with a guinness world record for the âlargest online gambling payout everâ of âŹ90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industryâŚcontact lottoland today! we are looking for a systems administrator to join our it department
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Excellent verbal and written communication skills in englishcreating value for our customers and society as a whole has always been at the core of what we dowould you like to join us in shaping the future of motion and in building a more intelligent and clean skf? you will ensure that all technical processes are reliable and cost-effective and to develop and improve manufacturing processes by studying product and manufacturing methods supporting the organizationâs short and long-term business objectivesfollow, support and implement the skf policiesdigitalization and automation knowledge will be considered a plus you will be required to travelprepare product and process reports by collecting, analyzing, and summarizing information and trendsdiagnose faultsimprove manufacturing efficiency by analyzing and planning workflow, space requirements, and equipment layoutinfo on the position the candidate will experience a month-job rotation, with specific responsibilities among different factory functionsevaluate manufacturing processes by designing and conducting research programsexcellent in communication, networking and forming strong partnershipshigh level of personal drive and commitment in delivering resultsdeep understanding and experience of successful implementation of lean manufacturing methods or lean manufacturing conceptsassure product and process quality by designing testing methods; testing finished- product and process capabilities; establishing standards; confirming manufacturing processesgood analytical, problem solving and organization skills, general financial analysis skillsapply knowledge of product design, fabrication, assembly, tooling, and materialsproven strong leadership capabilitiesdoing this in the most effective, productive and sustainable way has made the skf group a leading global supplier of products, solutions and services within rolling bearings, seals, mechatronics, services and lubrication systemskey responsibilities design new equipment, processes, procedures and systemsskf works to reduce friction, make things run faster, longer, cleaner and more safelymake improvements to current operations to enhance efficiencyservices include technical support, maintenance services, condition monitoring, asset efficiency optimization, engineering consultancy and trainingjob requirements university degree in mechanical/mechatronic/automation or electrical engineering, with 2/3 years of experience in a manufacturing environment
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You will be taking responsibility for all administration through the vehicle rental lifecycle and play a key role in a busy office environment assisting to provide a prompt and professional service to customers and visitorswhy should you work with us? no two days are the same⌠what are we looking for? organised with good attention to detail your communication and customer service skills are second to none there is a problem? you see this as a challenge waiting to be overcome! you understand the need to be flexible in your working hours to get the job done our commitment to you in return we offer a competitive salary as well as the opportunity to develop and grow your career to the next level and most importantly ensure you are happy as a much-valued member of the dash group team! hours of work: hours per week variable between monday - saturday salary: ÂŁ10 per hour want to know more about the role? a full job description can be downloaded from the careers page on the dash group websiteready to apply? upload your covering letter, previous salary details and cv to https://wwwwe are forward-thinking with a culture of continuous growth and improvement - in our products, services, and our peopleyou will assist us during an important period of organic growthwe are a family run business based in redruth, our working environment is dynamic, fast-moving, and responsive to our clientâs needs, but itâs not all work and no play here; we all work hard and take a lot of pride in what we achieve but also like to have fun too! keen to learn more about us? click here to explore our full range of servicesdo you enjoy working in a fast-paced environment? are you looking for a varied role, with a competitive salary, progression opportunities and be able to make your mark on a rapidly expanding business? if so, keep reading! we are looking for a knowledgeable and enthusiastic part time customer services advisor to join our team of like-minded individuals within the dash drive rental division of our company
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The position you will be a technical analyst and as part of our project management teams, you will drive the evolution of complex management systems and implement cutting-edge features for our customerswhat you will do understanding of customer and user demands management and writing functional and technical documents defining user stories and use cases software configuration requirements degree in computer science or related subjects, engineering, mathematics, statistics at least 2/3 years of experience (such as technical or functional analyst in it consulting or software development companies, will be considered as a plus advanced knowledge of the sql language knowledge of databases in terms of data structure and relations computer, object programming and service architecture (fe-be) skills english fluent we would like you to have (also) inclination to teamwork and problem solving excellent interpersonal and communication skills flexible and proactive approach what you will find a young and dynamic community ongoing training in our overit academy; unique opportunity to boost your career in a global scaleup tech company; agile working mindset; work-life balance (remote working, flexible work schedule, etcwho we are looking for we are a dynamic, international and inclusive company and for this reason we are looking for people exactly like that! if you share our same values and want to get involved, read onwho we are we are called visionary leaders in field service management, we have vision and mission of international scale up); pay package tailored to experience and expertise location: full flexibility is offeredwe are a community before being a companywe are called innovation enablers because with passion and competence we are committed to create something extraordinary every day
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Dp world in the uk is at the heart of britainâs trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers) qualifications & experience: ⢠a level standard maths and english or equivalent â desirable ⢠port industry experience âessential ⢠ability to interface at all departmental levels, and present clear and concise reports ⢠excellent organisational skills to deal with last minute changes to the work schedule ⢠good communication and influencing skills to ensure that all resource requirements are met for each shift ⢠ability to establish, build and maintain stakeholder relations ⢠ability to work autonomously and as an effective member of a team ⢠excellent attention to detail qualities ⢠ability to build relationships with all departments within the organisation and achieve buy in and ownership to quality standards / initiatives ⢠ability to problem solve ⢠âcompleter / finisherâ mindset ⢠intermediate level it skills outlook, excel, word and power point as well as rostering systems ⢠flexibility will be required in this role which will include working shifts and overtime to meet business requirements ⢠generous annual leave allowance (25 days â excluding bank holidays) ⢠attractive annual bonus schemealso, whilst adhering to terminal policies, procedures and the working time directive(10 %) ⢠flexible benefits platform allowing you to pick and choose the benefits that suit you ⢠professional membership subscription - fee paid for by us ⢠health cash plan â low-cost insurance package that provides cash back towards healthcare bills and a wide range of other wellbeing benefitskey responsibilities: working with the labour superintendent and the operations management team, and through own efforts, establish the daily demand for labour and ensure that the requirements are met and that the correct numbers of staff with the right skills are present on the shifts planned in planning labour, take into account the demands for labour on a longer-term basis to ensure that short term deployment does not impact upon more urgent longer-term needs monitor, record and ensure the effectiveness of labour deployment deploy labour, with high attention to cost control at all times ensure overtime, under hours are within the target agreed by operations management actively identify opportunities to improve labour efficiencies & effectiveness and implement improvement suggestions in conjunction with the hc department, administrate operations labour resource, holiday and sickness arrangements liaise with company representatives for agencies supplying contract labour with regards to labour resourcing if additional resources are required for a shift maintain records for financial reports and other management reports as required work with the training department to ensure that skill levels are appropriate supply labour statistics on a daily, weekly, and monthly basis responsibility for updating and maintaining computerised systems used for the management of terminal labour resourcing maintain total confidentiality regarding all phone calls and conversations with employees and management keep and maintain labour key performance indicators as agreed by operations management (examples: overtime hours, under time hours, leave, moves per man working hours, gang utilisation, lashers per gang, moves, etcyou will receive cover for all kinds of treatments including eye care and dentistry, specialist consultations, x-ray etc ⢠4 x salary life assurance â creating financial security for you and your family ⢠2 onsite gyms / showers facilities ⢠onsite catering facilities ⢠regular family eventsunder the supervision of the labour superintendent, they will need to plan, organise and manage labour required for terminal operationsan exciting opportunity has arisen within our operations department for a labour planner, to be based out of london gateway stanford-le-hope, essexreporting to the labour superintendent, the labour planner will support the planning and deployment of adequate manpower resources, to meet the requirements of the terminal operationmaximise efficiency and effectiveness whilst considering commercial, operational and safety factors
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Facilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honestgiving & receiving feedback: solicit and engage with feedback on a continuous basishaving timely, actionable and meaningful conversations about performance for the purpose of shaping behaviours and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and othersstakeholder management: identify, analyse, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goalscontinuously evolving the plan to reflect current reality of the project and view of the future scope management: embrace flexibility in requirements change to maximize the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframeunderstanding which scope management techniques to employ based on the impact of the changeownership & accountability: takes personal accountability and ownership for their workserves the needs of the team by serving its team membersbuilds a high performing delivery machineunderstand individuals, their motivations and provide them the support needed so they can excel in their rolespersistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectivesrisk management: map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possibleable to execute plans through to actionbuild high performing teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding resultsaptitudes drives to outcomes: focuses on results and desired outcomes and how best to achieve themthis includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or contextagile & lean principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignmentincludes tracking of work, management of risks, and remediation of issuesbased across the uk and europe, our support and development services make us a truly diverse organization that offers a range of it solutions to insurance brokers, insurers, and managing general agentsthis includes learning, practicing and experimenting with tools, techniques and frameworks that foster collaborative working environmentsestablish a strong partnership with product owner and tech lead to ensure effective prioritization that balances business value, quality and other constraintsput the needs of others first and help people develop and perform as highly as possiblecontinuous improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideascontinuous delivery planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources requiredmission and values our mission is to be both the technology partner and employer of choice for the uk general insurance marketcsm or psm (advantageous) educated to degree level (advantageous) a degree in a computer related subject (advantageous) relevant professional qualifications (advantageous) experience 5+ years of experience working as an agile project manager, iteration manager and/or scrum master 3+ years of experience working in any software development team role experience working with agile delivery methods experience working with a cross-functional software development team skills an inspired sense of shared purpose within the project team a defined roadmap and well understood success criteria aligned to delivery needs consistent transparent, and accessible communications to all stakeholders internal and external realistic and regular expectation setting and negotiation risk mitigation people support and growth creation of deployment systems/processes to reduce-friction-with external dependencies reduced cycle time of stories from grooming through deployment clear escalation paths for issue management through project stakeholders clear âdefinition of done2 continuous team reflection and improvement creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performantservant leadership: leads by exampleour values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers: accountability: we take personal pride in finding solutions and achieving results innovation: we lead the market by being proactive, product-led, and forward-thinking teamwork: we work collaboratively, recognizing and celebrating success trust: we build trust on integrity, transparency, and respect benefits package competitive salary depending on skills and experience company pension bonus opportunity life assurance and critical illness cover cycle to work scheme perkbox â an exclusive platform offering a wide range of discounts and benefits holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme a hybrid approach to work opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work social clubs - whether youâre into your cycling, crafts, or other hobbies, we have a number of groups at open gi where individuals who enjoy the same pursuits can get together wellbeing â wills at work scheme, employee assistance programme and mental health first aiders to apply for this role please click the apply button and send us your covering letter and cvshows curiosity and has a keen interest to drive learning for themselves and otherscollaboration: works jointly with others to co-create and achieve a common goalthis includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progressresponsible for managing scope, schedule, budget and quality levers; managing dependencies and raids within the team and across the organisationyour key responsibilities delivery management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitmentsopen gi is a leading software development company and a trusted partner to the general insurance industryemotional intelligence: recognises, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of othersleads a team to successfully deliver to stakeholder expectations