Understands
Elenco understands
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understands organization's strengths & weaknessesbusiness acumen: understands business implications of decisionsunderstands needs, creates distinctive value, and builds meaningful relationshipsresponsibilities: manage all functions of the service departmentspromote/sell maintenance programs to existing customersstrategic thinking: develops and implements strategic priorities to achieve organizational goalsmust be fluent in english – reading, writing and speaking must be fluent in italian – speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingwork with management for tradeshow preparations and set upinnovation: displays original thinking and creativity and meets challenges with resourcefulnessit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homedemonstrates knowledge of market and competitionprovide feedback to management for department improvement and efficiencypivotal experience & expertise functional experience: brings strong commercial experiencemanage emergency calls and warranty workexpert communication: excellent verbal and written communication skillstravel 50%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglydemonstrates an independent, results-driven work ethicindustry experience & tenure: 10 years’ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experienceover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesreview projects and define sow for service teamproblem solving:identifies and resolves problems in a timely mannerthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsmanages competing demands and changes approach or method to best fit the situationdemonstrates persistence and overcomes obstacles and measures self against standard of excellencedisplays orientation to profitabilityanalyses market and competition and identifies external threats and opportunitiesability to travel full benefits package including health, pension, 401k and paid vacation timeliaise with sales and after sales teams on upcoming projects and installsa self-starter and team player who is motivated to succeedplanning/organizing:: prioritizes and plans work activities while efficiently managing timegathers and analyses information skilfully and develops alternative solutionsreview and approve service hours and overtimedevelop and deliver in-house training for service team including service procedures, company’s policies and procedures, and machine-specific trainingbrings strong network connections and relationshipsassist customer care coordinator in resource identification and planningcustomer service:focuses on serving customers as the organization’s top priorityaligns work with strategic goalssalary: negotiable please email resume tomaintain customer satisfaction and company’s good standing through pre-service planning and post-service follow upwork in collaboration with the hr department to maintain best practices for service departmentsoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemcompetencies: adaptability: adapts to changes in the work environmentcreate detailed reports for upper managementensure that service department has all necessary tools and equipmentsuperior people/customer relationship skills as well as strong interpersonal skillscollaboration and teamwork: balances team and individual responsibilitiescontributes to building a positive team spiritability to read and understand european blueprints and pneumatic diagramsnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmentwill not sponsor visasaligns organization and resources to deliver on customer commitmentsdriven to create value for customerslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackmaintain neat and orderly warehouse and workshopresponds promptly to customer needs to meet commitmentsadapts strategy to changing conditionsmotivation:sets and achieves challenging goalsreview service reports and ensure administration of reports and invoices on a timely basis
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understands organization's strengths & weaknessesbusiness acumen: understands business implications of decisionsunderstands needs, creates distinctive value, and builds meaningful relationshipsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsplanning/organizing: prioritizes and plans work activities while efficiently managing timeinnovation: displays original thinking and creativity and meets challenges with resourcefulnessit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homedemonstrates knowledge of market and competitiondrive growing sales in expanding marketpivotal experience & expertise functional experience: brings strong commercial experiencesoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teamsexpert communication: excellent verbal and written communication skillscreate and maintain strong working customer relationsafter sales forecast planningdemonstrates an independent, results-driven work ethictravel 50%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedcustomer service: focuses on serving customers as the organization’s top priorityover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesproblem solving:identifies and resolves problems in a timely mannerthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsmanages competing demands and changes approach or method to best fit the situationdemonstrates persistence and overcomes obstacles and measures self against standard of excellencedisplays orientation to profitabilitymaintain and manage customer data base and reports in crmanalyses market and competition and identifies external threats and opportunitiesa self-starter and team player who is motivated to succeedresponsibilities: develop, generate and manage sales activity for multinational accounts as well as small to mid-size customers with the emphasisgathers and analyses information skilfully and develops alternative solutionsindustry experience & tenure: 5 years’ broad experience and knowledge of pharmaceutical packaging equipment and processesbrings strong network connections and relationshipsaligns work with strategic goalssalary: negotiable please email resume tocompetencies: adaptability: adapts to changes in the work environmentsuperior people/customer relationship skills as well as strong interpersonal skillscollaboration and teamwork: balances team and individual responsibilitiescontributes to building a positive team spiritnotable requirements and considerations for position: applicant must have a pre-existing legal us work statuswill not sponsor visasmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for, is searching for an experienced after sales – regional sales manager to generate and handle sales with emphasis on sales of modification and formats in designated territory within north americaaligns organization and resources to deliver on customer commitmentsdriven to create value for customerslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackadapts strategy to changing conditionsitalian/spanish language - not a requirement but an advantage full benefits package including health, pension, 401k and paid vacation timesell and promote formats, modifications, and sla contractsmotivation: sets and achieves challenging goalsresponds promptly to customer needs to meet commitments
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understands organization's strengths & weaknessesbusiness acumen: understands business implications of decisionsunderstands needs, creates distinctive value, and builds meaningful relationshipsproblem solving: identifies and resolves problems in a timely mannerstrategic thinking: develops and implements strategic priorities to achieve organizational goalsplanning/organizing: prioritizes and plans work activities while efficiently managing timeinnovation: displays original thinking and creativity and meets challenges with resourcefulnessit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homesoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teamsitalian/spanish language - not a requirement but an advantage salary: negotiable please email resume toexpert communication: excellent verbal and written communication skillsunderstand and support established after sales policies and procedurescustomer service: focuses on serving customers as the organization’s top priorityover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsmanages competing demands and changes approach or method to best fit the situationdemonstrates persistence and overcomes obstacles and measures self against standard of excellencedisplays orientation to profitabilityanalyses market and competition and identifies external threats and opportunitiesa self-starter and team player who is motivated to succeedgathers and analyses information skilfully and develops alternative solutionspivotal experience & expertise functional experience: demonstrates an independent, results-driven work ethicindustry experience & tenure: entry level positionresponsibilities: support and work closely with senior sales staff to manage company allocated customer accounts to ensure quality, standards and client expectationscompetencies: adaptability: adapts to changes in the work environmentmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an entry level after sales associate to support and work with senior sales staff on sales of modification and formats within north americaaligns work with strategic goals of company and after sales departmentsuperior people/customer relationship skills as well as strong interpersonal skillscollaboration and teamwork: balances team and individual responsibilitiescontributes to building a positive team spiritnotable requirements and considerations for position: applicant must have a pre-existing legal us work statuswill not sponsor visasaligns organization and resources to deliver on customer commitmentsdriven to create value for customersprepare sales presentations by compiling data; developing presentation formats and materialslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackadapts strategy to changing conditionstravel 25%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedattend and participate in sales meetings, conference calls, training programs, and conventions as directedmotivation:sets and achieves challenging goalsresponds promptly to customer needs to meet commitmentspreparation of format and modification quotations for sales staff
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Emotional intelligence: recognises, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of otherscontinuous delivery planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources requiredyour key responsibilities delivery management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitmentsaptitudes drives to outcomes: focuses on results and desired outcomes and how best to achieve themmission and values our mission is to be both the technology partner and employer of choice for the uk general insurance marketrisk management: map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possiblethis includes learning, practicing and experimenting with tools, techniques and frameworks that foster collaborative working environmentsestablish a strong partnership with product owner and tech lead to ensure effective prioritization that balances business value, quality and other constraintsleads a team to successfully deliver to stakeholder expectationsgiving & receiving feedback: solicit and engage with feedback on a continuous basisunderstanding which scope management techniques to employ based on the impact of the changebuild high performing teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding resultsput the needs of others first and help people develop and perform as highly as possiblebuilds a high performing delivery machinehaving timely, actionable and meaningful conversations about performance for the purpose of shaping behaviours and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and othersunderstand individuals, their motivations and provide them the support needed so they can excel in their rolescsm or psm (advantageous) educated to degree level (advantageous) a degree in a computer related subject (advantageous) relevant professional qualifications (advantageous) experience 5+ years of experience working as an agile project manager, iteration manager and/or scrum master 3+ years of experience working in any software development team role experience working with agile delivery methods experience working with a cross-functional software development team skills an inspired sense of shared purpose within the project team a defined roadmap and well understood success criteria aligned to delivery needs consistent transparent, and accessible communications to all stakeholders internal and external realistic and regular expectation setting and negotiation risk mitigation people support and growth creation of deployment systems/processes to reduce-friction-with external dependencies reduced cycle time of stories from grooming through deployment clear escalation paths for issue management through project stakeholders clear “definition of done2 continuous team reflection and improvement creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performantbased across the uk and europe, our support and development services make us a truly diverse organization that offers a range of it solutions to insurance brokers, insurers, and managing general agentsservant leadership: leads by exampleincludes tracking of work, management of risks, and remediation of issuesthis includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or contextpersistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectivesfacilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honestserves the needs of the team by serving its team membersshows curiosity and has a keen interest to drive learning for themselves and otherscontinuously evolving the plan to reflect current reality of the project and view of the future scope management: embrace flexibility in requirements change to maximize the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframestakeholder management: identify, analyse, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goalsownership & accountability: takes personal accountability and ownership for their workable to execute plans through to actionresponsible for managing scope, schedule, budget and quality levers; managing dependencies and raids within the team and across the organisationcontinuous improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideasthis includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progressour values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers: accountability: we take personal pride in finding solutions and achieving results innovation: we lead the market by being proactive, product-led, and forward-thinking teamwork: we work collaboratively, recognizing and celebrating success trust: we build trust on integrity, transparency, and respect benefits package competitive salary depending on skills and experience company pension bonus opportunity life assurance and critical illness cover cycle to work scheme perkbox – an exclusive platform offering a wide range of discounts and benefits holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme a hybrid approach to work opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at open gi where individuals who enjoy the same pursuits can get together wellbeing – wills at work scheme, employee assistance programme and mental health first aiders to apply for this role please click the apply button and send us your covering letter and cvopen gi is a leading software development company and a trusted partner to the general insurance industryagile & lean principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignmentcollaboration: works jointly with others to co-create and achieve a common goal