The south west
Elenco the south west
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We are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingbcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnesswe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentprovide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationbcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basebcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noonbe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement rolerepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresthis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changecustomer engagement is central to bcha’s work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our servicesour overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bcha
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Bcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnesswe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentin this role you will be managing the tenancy services teams across dorset and devonbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitmentwe need someone who shares our goals to be the professional lead for all aspects of housing service development and engagement with customersthis is great opportunity to: establish clear strategies, improving systems and processes and leading teams to deliver high quality services lead the on the delivery of our goals from the bcha business plan in line with best practice (also ensuring compliance with statutory, legal, regulatory and professional requirements) provide modern, relevant and accessible services for customers inspire, lead and develop teams using supportive coaching styles and reflective practice to create a culture of continuous improvement, innovation and best practice take a key strategic role in business growth relating to housing management prioritise financial inclusion for customers, ensuring they can access financial aid available to them be the champion for inclusion activities for customers across the organisation bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresclosing date: be driven and motivated to deliver on the bcha business plan enjoy working in a diverse and sometimes complex organisation be an inspirational leader with strong people management skills) be able to work collaboratively with stakeholders across the organisation resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans able to develop and support individuals using a coaching style of management excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisionsour overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationyou will collaborate closely with colleagues and partners to enable and embed a solutions-focused, diligent approach to existing and new challengesas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchabcha are committed to developing affordable and sustainable homes and being a landlord of choice
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Bcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnesswe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentthis is great opportunity to; lead the review and implementation of an ambitious digital strategy provide modern, relevant and accessible services for both customers and colleagues rationalise and improve the specialist platforms we use lead, manage and support our in-house it team ensure colleagues have the equipment, software and tools needed for their role maximise the end users experience and capabilities and embed our systems bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresas our leading digital expert you will collaborate closely with heads of service to enable and embed digital innovations for the benefits of customers and colleaguesbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment **we are open to flexible working arrangements** closing date 12 noon on to be successful in the role you need to: be driven and motivated to deliver the strategy enjoy working in a diverse and sometimes complex organisation be an inspirational leader with strong people management skills be able to work collaboratively with stakeholders across the organisation resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans able to develop and support individuals using a coaching style of management excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisionsour overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationbcha are committed to delivering on our digital transformation strategy and need someone to drive this forwardas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bcha
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We take a lot of pride in working to be the best logistics company in the south west, whilst having a lot of fun doing itwe work extremely hard and are very passionate about the work we douk/careers/ to submit your application now! please note - part of the application/onboarding process will include a licence check and a dbs check to confirm your suitability for the rolenot forgetting the all-important company standards and health & safety procedures of course once back at the depot - unload and sort any remaining deliveries update your manager about your day clean your van ready for the next adventure! what we expect from you our multi drop drivers are ambassadors for our businessin this role you’ll be delivering a multitude of items to our customers doors, providing exceptional levels of customer service, and connecting directly with our customers as the face of dashas part of a 2 person crew, you will deliver, assemble and install a wide range of home furnishings, electrical products and sports equipment, ensuring every delivery is made with the highest level of customer servicefantastic rates of pay! full time hours quality, well maintained vehicles to drive discounts on company products (% varies based on product) a clean, modern yard and warehouse facility do you enjoy visiting new places? are you looking for a fast-paced role where you can use your own initiative, whilst working alongside a supportive and energetic team? then we want to hear from you today! why work for dash? everyday is a new adventure… what will you be doing? loading and unloading vehicles and general parcel sorting checking your items on your hand-held device – reporting anything amiss to your manager checking your vehicle is ready for the busy day ahead completing your deliveries as per your hand-held devicea good appreciation of health & safety is a must too, along with excellent driving skills – and we will ask you to take a driving assessment as part of your applicationif you want to learn and grow whilst working in a competitive, fun, sometimes stressful, yet always exciting environment you will fit in perfectlyyou must have a current driving licence and a winning way with people from all walks of life! our commitment to you salary: £ per hour holiday: 28 days holiday pro rata ready to apply? head over to https://www
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We take a lot of pride in working to be the best logistics company in the south west, whilst having a lot of fun doing itwe work extremely hard and are very passionate about the work we douk/careers/ to submit your application now! please note - part of the application/onboarding process will include a licence check and a dbs check to confirm your suitability for the rolenot forgetting the all-important company standards and health & safety procedures of course once back at the depot - unload and sort any remaining deliveries update your manager about your day clean you van ready for the next adventure! what we expect from you our multi drop drivers are ambassadors for our businessin this role you’ll be delivering a multitude of items to our customers doors, providing exceptional levels of customer service, and connecting directly with our customers as the face of dashfantastic rates of pay! full time hours quality, well maintained vehicles to drive discounts on company products (% varies based on product) a clean, modern yard and warehouse facility multi drop delivery driver do you enjoy visiting new places? are you looking for a fast-paced role where you can use your own initiative, whilst working alongside a supportive and energetic team? then we want to hear from you today! why work for dash? everyday is a new adventure… what will you be doing? loading and unloading vehicles and general parcel sorting checking your items on your hand-held device – reporting anything amiss to your manager checking your vehicle is ready for the busy day ahead completing your deliveries as per your hand-held devicea good appreciation of health & safety is a must too, along with excellent driving skills – and we will ask you to take a driving assessment as part of your applicationif you want to learn and grow whilst working in a competitive, fun, sometimes stressful, yet always exciting environment you will fit in perfectlyyou must have a current driving licence and a winning way with people from all walks of life! our commitment to you salary: £ per hour holiday: 28 days holiday pro rata ready to apply? head over to https://www
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We take a lot of pride in working to be the best logistics company in the south west, whilst having a lot of fun doing itwe work extremely hard and are very passionate about the work we douk/careers/ to submit your application now! please note - part of the application/onboarding process will include a licence check and a dbs check to confirm your suitability for the rolenot forgetting the all-important company standards and health & safety procedures of course once back at the depot - unload and sort any remaining deliveries update your manager about your day clean you van ready for the next adventure! our commitment to you salary: £ per hour – ote £fantastic rates of pay! full time hours quality, well maintained vehicles to drive discounts on company products (% varies based on product) a clean, modern yard and warehouse facility multi drop delivery driver do you enjoy visiting new places? are you looking for a fast-paced role where you can use your own initiative, whilst working alongside a supportive and energetic team? then we want to hear from you today! why work for dash? everyday is a new adventure… what will you be doing? loading and unloading vehicles and general parcel sorting checking your items on your hand-held device – reporting anything amiss to your manager checking your vehicle is ready for the busy day ahead completing your deliveries as per your hand-held devicemonday –friday 40 + hours holiday: 28 days holiday pro rata ready to apply? head over to https://wwwif you want to learn and grow whilst working in a competitive, fun, sometimes stressful, yet always exciting environment you will fit in perfectlythis is reviewed after 3 months with a possibility to increase depending on productivity
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the team work primarily within the local hospitals, b&b emergency accommodation provided by the local authority, and bcha move on accommodationlooks at ways to improve systems and procedures for the benefit of the customer and to be more efficientsouth west based charitable housing association bcha was founded over 50 years ago with a continuing mission to meet housing need and end homelessnesswhether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respectto provide intensive personalised support and case management to people with multiple and complex needs using the plymouth alliance (tpa) principlesbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitmentyou will also have the energy and enthusiasm to provide positive support and trauma informed care to those who need our supporta working knowledge of the issues affecting people with complex needs and the potential impact on people’s physical, emotional and psychological wellbeing able to demonstrate that you put the alliance first principle and one common goal at the heart of all you do able to demonstrate you are an effective team worker (and able to work effectively on your own, if required) able to make sound decisions it literate a completer/finisher a creative, flexible, compassionate, patient and sensitive approach to working with people who have experienced multiple disadvantages innovative and proactivewe aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled livesthe team work with customers in vulnerable situations and complex customers who are either homeless, at risk of homelessness, or who are tenancy ready and require support with accommodation seeking; there is also an element of resettlement work involvedwe can offer you the opportunity to: work within a small professional team in a friendly and supportive environment; achieve real job satisfaction in a rewarding and challenging role; focus on building trusting relationships with our customers; receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services; liaise with external providers to access services that support customers you can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independencewe additionally support with accessing health care, maximising income, budgeting, debt management and accessing other support servicesit is a role where you can really make a differenceour overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationour doors are open to everyoneit would be great if you have previous experience of working with homeless and or other socially excluded people and a good understanding of safeguarding issuesbcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresemotionally intelligent flexible to changeas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bcha
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