Social responsibility and customer welfare manager
Elenco social responsibility and customer welfare manager
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You will be taking responsibility for all administration through the vehicle rental lifecycle and play a key role in a busy office environment assisting to provide a prompt and professional service to customers and visitorswe are forward-thinking with a culture of continuous growth and improvement - in our products, services, and our peopleready to apply? upload your covering letter, previous salary details and cv to https://wwwwe are a family run business based in redruth, our working environment is dynamic, fast-moving, and responsive to our clientâs needs, but itâs not all work and no play here; we all work hard and take a lot of pride in what we achieve but also like to have fun too! keen to learn more about us? click here to explore our full range of servicesdo you enjoy working in a fast-paced environment? are you looking for a varied role, with a competitive salary, progression opportunities and be able to make your mark on a rapidly expanding business? if so, keep reading! we are looking for a knowledgeable and enthusiastic part time customer services advisor to join our team of like-minded individuals within the dash drive rental division of our companywhy should you work with us? no two days are the same⌠what are we looking for? organised with good attention to detail your communication and customer service skills are second to none there is a problem? you see this as a challenge waiting to be overcome! you understand the need to be flexible in your working hours to get the job done our commitment to you in return we offer a competitive salary as well as the opportunity to develop and grow your career to the next level and most importantly ensure you are happy as a much-valued member of the dash group team! hours of work: hours per week variable between monday - saturday salary: ÂŁ10 per hour want to know more about the role? a full job description can be downloaded from the careers page on the dash group websiteyou will assist us during an important period of organic growth
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Supports people overcoming emergencies and guarantees a life with dignity, opportunities and a better future through human and economic development programs, in the framework of the agendapresent in 29 countries with 128 projects, weworld-gvc operates in the following areas of assistance: human rights (gender equality, prevention and combating violence against children and women, migration), humanitarian aid (prevention, emergency relief and rehabilitation), food security, access to water, health and hygiene, education, global citizenship education, quality teaching and international volunteeringweworld-gvc carries out emergency projects in the provinces of manica and cabo delgado; a three-year project to mitigate niĂąo drought effects in the province of maputo starting in and in it has been intervening in response to idai and kenneth cyclone to assist affected populations and in it has been intervening in response to covid-19, social cohesion and peacebuilding in cabo delgado provincemain taks and responsabilities general administration: track and manage deliverables and timelines related to grants, contracts, vendors, and partners monitor grant administration to ensure compliance with reporting and expenditure requirements supervise compliance of administrative documents and their proper filing ensure the smooth flow of administrative information and data to the hq supervise flow of administrative information from project partners and the compliance with mou design and implement administrative routines, procedures, and systems to increase efficiencies ensure compliance with local operational manual, sops and develop procedures to implement organizational policies, including those related to hr management accounting: supervise and approve regular accounting, including monthly reconciliations, monthly and yearly closing of accounts, monthly journal entries financial reporting support the preparation of financial reports, in coordination with hq and administrative team, to ensure conformity with donorsâ procedures supervise and approve annual financial report budget and planning: collaborate with the country representative, sectors coordinators and project managers to develop budgets collaborate with the project managers and sector coordinators to monitor actual and forecasted expenses against budget to avoid under and overspending on the projects monitor financial flows of the projects coordinate the preparation and constantly monitor/update of core budget of weworld-gvc in mozambique procurement: coordinate the preparation and launch of tender dossier check the proper filing of procurement procedures collaborate with project managers to update procurement tables verifies that all projectsâ procurement dossier is complete, and supervises its correct archiving audit and expenditure verification: ensure the timely preparation of all projectsâ documents during audits and or project expenditure verifications collaborate to the management of financial audit performed on the projects supervise yearly financial audit on general accounting for local authorities prepare information and be directly responsible for any assessment/audit performed by donor on weworld-gvc administrative procedure human resources: supervise administrative and finance local personnel to complete routine tasks and provide for their capacity building participate in analysing staffing needs & costs, compensation & benefits, and performance review practices supervise compliance with all ww-gvc employment regulations relating to payroll, health insurance, work insurance, employee benefits support country director to monitor and revise where necessary salary scale, as well as supervising staff leaves, holidays, overtime and contractual obligations requirements qualifications and knowledge degree in economics, political science or related fields good knowledge of main donorsâ administrative rules and procurement procedures (echo, ue, un, aics) excellent knowledge of written and spoken italian knowledge of written and spoken portuguese/spanish is preferred full professional competency in microsoft office suite, especially word, excel and outlook professional experience at least 2 year of previous professional experience in similar roles skills and abilities planning, reporting, monitoring and evaluation skills organization and teamwork skills ability to support and train staff to enhance skills proactive and dynamic attitude ability to adapt and work under constraint, under pressure and in complex and multicultural contexts good listening and communication skills positive attitude to work, self-reflective, motivated, inspired, collegial strong commitment to the mission of weworld-gvc demonstrates integrity with regards to ngo values and ethical standards displays cultural, gender, religion, nationality and age sensitivity and adaptability treats all people fairly without favoritismweworld-gvc works mostly with girls, boys, women and youth, actors of change in every community for a fairer and more inclusive worldat present, our main donors in the country are italy (aics), the eu (echo), the un (unicef, wfp, undp and fao) and swiss cooperationweworld-gvc, recently constituted from the merger of two ngos, is an italian secular and independent organization working since in international cooperation and humanitarian aidit is required to work in close cooperation with the project managers and the country representativetheir responsibilities include financial reports, accounting, verification of supporting documents, procurement, human resources, planning and budgetingdeadline: 28 april starting date: mid-may/june gross salary: to be defined according to the candidateâs profile working context weworld-gvc has been working in mozambique since with development and emergency projects in the fields of education, food security and drr in the provinces of maputo, gaza, inhambane, manica, zambĂŠzia and cabo delgadoat present, the main donors are italy (aics), the eu (dg echo), unicef, ocha, and belgium (dgd)joining the weworld-gvc team means being part of the development of a dynamic organisation where the contribution of each staff member is promoted and valued, working together towards the collective achievement of shared goals and visionthe country finance manager will be responsible for the administrative management of the projects funded by different donors implemented in mozambiqueposition: country finance manager mozambique location: maputo type of contract: a first 4 (four) month collaboration contract subject to verification of the achievement of specific objectives (these objectives will be agreed upon arrival on assignment); a second collaboration contract of 8 (eight) months renewable, following the positive evaluation of the first three months of contract
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To calculate charging bases and levels and generate income accordinglyto assist in preparing and monitoring the annual budget and cash flow forecastsnon-financial: health and safety performance management and reporting need to do outcomes: to play a key role in preparing lgps central limitedâs annual report and accounts and the report and accounts of investment productsto provide information and advice to the head of finance and other managers on financial matters, including projects and business casesto actively identify opportunities for continuous improvement within the finance team and implement them swiftly and effectivelythe finance manager will play a key role in supporting the head of finance in the management of the finance team and the successful delivery of financial support and advice to the company including financial and management reporting, operational finance and treasury activities, tax and administration support for the companyâs alternative investmentsto manage the day-to-day delivery of efficient and effective operational financial services (supplier payments, debtor management and banking)to use and act as administrator of the companyâs computerised system for monitoring alternative investments, including the entering of transactions and the operation of effective controls and reconciliations where requiredto assist the head of finance in identifying financial risks and take steps to manage and mitigate these, reporting as appropriatethe role will be responsible for financial reporting and management accounting, budgeting, regulatory reporting, cost-sharing reporting to partner funds and operational financeto promote the work of the finance team within the company, including the delivery of financial training and financial advice and support to managerswe are looking for a finance manager to join our finance teamfinancial: wide range of financial responsibilities as set out in the authorised signatory list and financial policies and procedures as well as other relevant policieswhat do we offer? we are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offerto operate the companyâs computerised accounting system, including the operation of effective controls and reconciliations, training and supervising the work of junior staff in using the systemto support the head of finance in monitoring and report on regulatory capital requirementsto participate in cross-organisational groups and build effective working relationships with peers in other organisationsto support the head of finance in the management of the finance team, including line management responsibility for a small team, and to deputise for the head of finance as requiredto make a significant contribution to the work of the finance team and the wider companyto assist in the development of a range of policies for approval by the board, and monitor and ensure compliance with these: procurement policy treasury management policy accounting policies to assist in the procurement and management of a range of services provided by external suppliers: bank external auditor finance system provider payroll provider tax adviser procurement adviser to assist in the liaison with external and internal audit, including working with auditors to develop audit plans and monitoring performance against theseto assist the head of finance in ensuring that the skills and knowledge of the finance team are developed to a high level, and to be an advocate of continuous professional developmentrole purpose: as a key member of the finance team, the finance manager will be responsible for supporting the head of finance in ensuring the effective and efficient delivery of the companyâs financial operationsour objective is to be a leading investment management company working with and for our partner fundswith a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our partner fundsto carry out daily treasury management activities, including effective consideration and management of the risks inherent in treasury managementhere are a few of the valuable rewards that you will enjoy: competitive salary 30 days' paid holiday plus bank holidays an extra paid company day in addition to paid holidays excellent learning & development opportunities welfare and family-friendly policies an enhanced and generous pension scheme enhanced pay for new parents access to our employee assistance programme- 24-7 health & wellbeing support hybrid working brand new office spacewith combined assets of approximately ÂŁ45bn, and representing the retirement savings of over scheme members across over employers, lgps central limitedâs partner funds are; cheshire pension fund, derbyshire pension fund, leicestershire pension fund, nottinghamshire pension fund, shropshire pension fund, staffordshire pension fund, west midlands pension fund, west midlands integrated transport authority pension fund, and worcestershire pension fundfinance manager - 3 month ftc salary competitive based in the midlands - hybrid working lgps central limited is a fund management company, regulated by the financial conduct authority (fca), managing the pooled assets of nine midlands-based local government pension fundsto support the head of finance in working with partner funds to develop effective financial reporting for clientsto contribute towards the completion of periodic returns required by the regulatorbased in wolverhampton on a temporary 3 month ftc, the successful candidate will work with the head of finance to contribute towards a high-performing, professional finance function in an exciting environmentapplicants should be ccab/cima-qualified or ccab/cima part-qualified with strong relevant experience
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Set and maintain standards for uniform and professionalismthe hotel manager will work to identify new initiatives to improve standards and tailor our product and service to individual customer expectations and maximize profitsjoin us and work a season back to back over summer and winteryou will set staff standards and ensure they maintain uniform, presentation and professionalism alwaysteam player ability to prioritise and planset deadlines using this information to ensure all budgets, sales and customer satisfaction targets are metgeneral team welfare liaising with your heads of department and area manager to ensure you implement a succession plan for all staff to match their individual needs and the needs of the business sales putting into place a safe and secure cash handling process that all staff can understand, follow and record to identify, implement, market, and monitor incremental sales in the hotel to meet set sales targetscustomer focus ensure the hotels guests expectations are always exceeded ensure all customer complaints are resolved in a timely and efficient manner meet set targets for first impression feedback for cleanliness, food, and comfort provide an approachable welcoming atmosphere within your hotel, between staff and guests operational ensure the hotel is running smoothly and efficiently in all areas- icompleting weekly hotel accounts and administrative tasks including staff rotaâs, risk assessments, fire / health & safety and hccap paperworkfull training and development available with great career progression opportunitiesmotivated to achieve and encourage others to do the sameresponsible for the organizing, planning, and directing all aspects of the hotel services; including front of house, catering, and housekeepingwhat we are looking for â outgoing and enthusiastic peopleseasoned pros, qualified instructors and managers will find an encouraging environment in a company where we actively look to promote from within and can offer career opportunities in travel both overseas and in the ukthe ability to manage workload by themselves and delegate to the team where appropriateto develop and maintain relationships with all suppliers team management performance manages your team using a variety of techniques, ensuring your team are happy and confident in their rolesalary is competitive uniform is provided and staff meals are included within the working shiftsadaptable people who are willing to work long hours and have a flexible attitude towards workour hotel managers are responsible for the day-to-day management of our club hotel and its staffadvantages if you have â experience of dealing with disciplinary process and/or training & mentoring and developing staffperformance managing your team will ensure you get the best out of every single team member and ensure their happiness in their rolewhilst taking a strategic view towards the hotel operation, we require our hotel managers to have commercial awareness, be accountable for budgeting and financeour personal approach enables us to achieve your goal of working a season (and making the most of that season) and our new shared goal of delivering excellent guest servicewe are an active company and we whole heartedly encourage our staff to get involved so if you are new to skiing, snowboarding or all mountain activities, you will find a home in franc with many of our general positionsour recruitment process is designed to see the person behind the cvmajority of our guests are from the uk therefore it is compulsory that all applicants are fluent in english to be considered for a position with usclear communication skillsall uk applicants are welcome to apply but we do advise the recruitment process is a little longer to obtain all the necessary documentation to to apply for a visato exceed our guestsâ expectations, our hotel managers must have good attention to detail, setting a great example to our staff so they will deliver a high standard of servicewe employ 100 staff in each of the seasons which gives alpine elements a unique advantage in offering our entire staff the opportunity to experience back to back seasonal positions that can offer an exciting gap year, career progression or a one off seasonal experience that fits in with your future plansoptional accommodation, insurancee kitchen, restaurant, housekeeping & barexperience handling complaints, ability to think outside the box to resolve issuestogether we will ensure you will find & be in your elementprevious experience managing team members at a supervisory or management levelconversational frenchwe welcome all nationality's to apply as long as they have an eu passport, a right to work in france in the from of a cds or from a country where you can obtain a visa as we are fully compliant with all immigration laws when recruiting our staff
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Bcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noonbcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basecustomer engagement is central to bchaâs work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our servicesprovide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationour overall aim is to âdeter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationbe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement rolethis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changewe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a âtechnical property servicesâ environmentrepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresbcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnesswe are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bcha
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The successful candidate will be ambitious, hard-working and independent, with an high level of energy and commitmentessential duties and responsibilities: develop and run milano office during its inception stage being responsible for local business strategy and operating plan; meet sales and financial targets, with fully responsibility on p&l; drive significant future growth for the italian organization; build a team of consultants to help deliver projects and develop new business opportunities manage relationship with clients, technology partners and head officeour customer, part of the first brandtech group, is a global data consultancy multinational company focused on developing innovative solutions for the strategic use of data and technology, in order to increase clientsâ marketing roi and improve customer acquisition and retentionhigh understanding of web analytics, media performance and cloud for marketing performance; strong knowledge of the adtech/martech landscape (players and trends); past experience or good knowledge of luxury cpg and automotive industriesin order to grow and to pursue additional market opportunities, we are looking for: consulting manager â milan, italy the best candidates have a masterâs degree in economics or engineering and proven experience in project management, with significant experiences in consulting firms or digital/media agencies, working with international companiesyou should be fluent in english; french is a plusplace of work: milan, italy
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We're an end-to-end provider of premium products and services for global sport and media operatorswe are a supportive and inclusive organisation with a wealth of experience; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillsworked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work outstanding customer-facing skillsas an effective communicator, you must to able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationwork with some of the top names in media and broadcasting become passionate about technology and digital video on demand market and applications role responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility and accountability for the quality, accuracy, completeness and usability of project documentation and any project artefacts work with product owners, ux&d, qa and technical teams to validate captured requirements take a highly consultative approach in managing the customer and provide clear recommendations for solution strategies and options support team members throughout the product life-cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework essential minimum of 3 yearsâ experience as a mid-level business analyst extensive experience with preparing and conducting workshops online and face to face ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints work in the agile sprint format using jira for epics, features and stories and have experience of waterfall methodology experience handling multiple agile projects in parallel (where applicable) experience in coordinating agile milestones which include user story definition, grooming, commitment and delivery software development level experience with debugging/result analysis skills ability to use the same toolkit as business partners must be proactive and show due diligence effective communication skillsthe role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustdepending on the role this normally includes a written test and interviewwe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuewhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personyouâll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clientsyour focus must be on owning the requirements and being able to articulate these to cross-functional teamsthe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudeyou must become a subject matter expert (sme) and be the central hub of communication between all project team memberswe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the ba teamproven experience in working on client site are highly desirable hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredhands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days â per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allwe're fully flexibledeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclewe will support you in your career progressionplease note that we will only contact successfully shortlisted candidatesplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processunderpinned by data we're able to determine the best experiences to drive business growthproven experience in working on client site are highly desirable desirable excellent customer-facing skillsas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentrecruiters â we have handled this one internally! thanks
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We're an end-to-end provider of premium products and services for global sport and media operatorswe are a supportive and inclusive organisation with a wealth of experience in streaming sport and entertainment content; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillsas an effective communicator, you must be able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationthe role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work desirable worked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration extensive experience with preparing and conducting workshops online and face to face hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredrole responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility for the quality, accuracy, completeness and usability of requirements in the form of user stories and any project artefacts work with customer product owners and project managers, ux&d, qa and technical teams to validate captured requirements support team members throughout the product life cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework core skills effective communication â be clear and concise in your day-to-day communication, be able to express yourself within a multi-national team, ask good solid questions, listen to the answers (really listen)problem solving - bas facilitate a shared understanding of the problem and business need, and ensure they understand the scope of the projectdepending on the role this normally includes a written test and interviewyour focus must be on owning the requirements and being able to articulate these to cross-functional teams, such as developers, designers and test team memberswe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuewhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personproven experience in working on client site ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints experience of scrum or any other agile methodology experience of the software delivery lifecycle must be proactive and show due diligence effective communication skillsyouâll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clients â we take into account current global situation with covid as the well-being of our employees is paramount work with some of the top names in media, broadcasting and sport become passionate about technology and digital video on demand and live streaming applicationscompetencies and skills essential minimum of 2-3 yearsâ experience as a business analyst excellent customer-facing skillsthis is for a well-known sporting brand based in usa who has an award-winning app in the market, they have a strong presence in the sports and entertainment field in north america and europeas a ba, you will facilitate the technical teams regarding what is in and out of scopethe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudecritical thinking - while discovering the problem / business need to be solved, you must listen to stakeholder needs but also critically consider those needs and ask probing questions until the real need is surfaced, understood and documentedwe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the global ba teamhands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days â per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allwe're fully flexibledeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclewe will support you in your career progressionplease note that we will only contact successfully shortlisted candidatesplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processunderpinned by data we're able to determine the best experiences to drive business growthas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentrecruiters â we have handled this one internally! thanksthe ability to be a strong communicator in a virtual setting (via conference calls or web meetings) is equally important
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Assess telephone calls (live and retrospective) and system entries for quality, compliance and effectivenessexcellent management and interpersonal skills demonstrate a consistent focus on uncompromising performance and customer serviceset objectives in monthly reviews and take responsibility for the assessment timetabledevelop and maintain individual and team-based performance measurement systems to support the effective management of individual productivity, collection and revenue performancedevelop and monitor key performance indicators to provide timely management information to the operations manager and promote a proactive approach to under performanceprovide training sessions to both individuals and groupsassist the operations manager with the day-to-day management of the collections teams and the development of new processes and procedures previous experience in coaching and training collections teams with a proven track record of improving individual and collective performances is essentialprovide formal and informal feedback to individuals as necessarylead performance improvement and personal development activity where necessarystrong it skills â we use different technologies and systems and need you to pick these up quickly this a full-time permanent role working 37we work with some of the largest retail, banking and commercial businesses around the uk to help recover overdue debts and arrange payment solutions, helping people clear their debts5 hours between 8am and 8pm monday to friday, work will be split between home and office based in sheffield (s3 postcode area) offering a salary of upto ÂŁ per annum + ote successful applicants will be required to complete ccj/dbs and other background checks prior to starting employmentcredit style is part of the bristow & sutor group â employing over 450 people, in debt recovery, throughout the ukas part of our ambitious growth plans, we are looking to strengthen our team based from offices just north of sheffield city centre
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The successful candidate will drive customer engagement and revenue through identification and delivery of insight driven, inspiring and innovative content and advertising campaignsa good understanding of all social channels is required to be able to create and deliver a full strategy and tactical planthe role: we are seeking an experienced social media coordinator to lead the clients social media marketing strategy and manage the associated budgetkey responsibilities: create and manage the social media strategy to grow sales, traffic to the website and engagement, whilst driving a consistent brand message manage all existing social media accounts (facebook, twitter, instagram, and linkedin) plus introduce new platforms in line with team and business objectivesstarting out as a small retail shop, they have expanded in both range and size, they pride themselves on delivering customer excellence and providing innovative new solutionswhilst they are professional and committed, it is also a fun, friendly and sociable environment to be inour client: our client are a well-respected wholesale and retail business, and have been around for over 50 yearsdevelop engaging, creative, innovative content for regularly scheduled posts manage paid advertising in line with set budgets, focusing on roi support team marketing campaigns as part of a wider multi-channel approach manage artwork and content through working closely with the in-house creative team and external designer to support social activity work alongside the wider marketing team and other departments to create a strong content schedule manage timely responses to audience comments either directly or through our customer service team review and manage social media partnerships regularly research and analyse social media trends to incorporate into your own activity monitor, report and take effective action on kpi performance communicating to relevant stakeholders as required you will bring: previous experience in a social media role which spans multiple social channels previous experience with social paid advertising with strong understanding of audience segmentation experience in paid advertising generating and interpreting reports highly organised and responsible for own deadlines strong analytical skills competent managing a sizeable budget creatively minded excellent written communication skills exceptional attention to detail and accuracy have the aptitude and ability to learn quickly and hit the ground running flexibility confidence what you get in return: ÂŁ24k-ÂŁ28k doethey operate a hybrid working policy and encourage people to take ownership of there career and role shaping as they see fit to help the businessyou must also have strong analytical skills to report effectively on campaign and platform performanceyou must be highly organised and able to manage various tasks simultaneously, with exceptional attention to detailthe marketing team is dynamic, energetic and hardworking, which is vital within the fast-paced environment they work inthrough the supportive nature of the team they like encouraging and sharing best practices to enable each other to do the best job possibleother benefits include: 5 weeks holiday, free company events throughout the year esummer bbq, company bonus plan, pension scheme, health plan
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Analyses market and competition and identifies external threats and opportunitiesmaintain neat and orderly warehouse and workshopreview and approve service hours and overtimecollaboration and teamwork: balances team and individual responsibilitiesaligns organization and resources to deliver on customer commitmentsgathers and analyses information skilfully and develops alternative solutionsassist customer care coordinator in resource identification and planningmaintain customer satisfaction and companyâs good standing through pre-service planning and post-service follow upmotivation:sets and achieves challenging goalsability to read and understand european blueprints and pneumatic diagramsthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsinnovation: displays original thinking and creativity and meets challenges with resourcefulnessdevelop and deliver in-house training for service team including service procedures, companyâs policies and procedures, and machine-specific trainingmanage emergency calls and warranty workliaise with sales and after sales teams on upcoming projects and installsbrings strong network connections and relationshipsdemonstrates knowledge of market and competitiondemonstrates persistence and overcomes obstacles and measures self against standard of excellencelearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackreview service reports and ensure administration of reports and invoices on a timely basisexpert communication: excellent verbal and written communication skillsresponds promptly to customer needs to meet commitmentsreview projects and define sow for service teamwork with management for tradeshow preparations and set upproblem solving:identifies and resolves problems in a timely mannerprovide feedback to management for department improvement and efficiencyunderstands needs, creates distinctive value, and builds meaningful relationshipsplanning/organizing:: prioritizes and plans work activities while efficiently managing timeensure that service department has all necessary tools and equipmenta self-starter and team player who is motivated to succeedcustomer service:focuses on serving customers as the organizationâs top priorityindustry experience & tenure: 10 yearsâ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experiencemust be fluent in english â reading, writing and speaking must be fluent in italian â speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingstrategic thinking: develops and implements strategic priorities to achieve organizational goalsmanages competing demands and changes approach or method to best fit the situationmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmentability to travel full benefits package including health, pension, 401k and paid vacation timenotable requirements and considerations for position: applicant must have a pre-existing legal us work statustravel 50%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglyit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homeover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesdriven to create value for customerswork in collaboration with the hr department to maintain best practices for service departmentcreate detailed reports for upper managementcompetencies: adaptability: adapts to changes in the work environmentresponsibilities: manage all functions of the service departmentssuperior people/customer relationship skills as well as strong interpersonal skillswill not sponsor visaspivotal experience & expertise functional experience: brings strong commercial experiencesoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemaligns work with strategic goalspromote/sell maintenance programs to existing customerscontributes to building a positive team spiritdisplays orientation to profitabilityadapts strategy to changing conditionssalary: negotiable please email resume tobusiness acumen: understands business implications of decisionsunderstands organization's strengths & weaknessesdemonstrates an independent, results-driven work ethic
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Maintain and manage customer data base and reports in crmanalyses market and competition and identifies external threats and opportunitiescreate and maintain strong working customer relationscollaboration and teamwork: balances team and individual responsibilitiessell and promote formats, modifications, and sla contractsaligns organization and resources to deliver on customer commitmentsgathers and analyses information skilfully and develops alternative solutionsthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsinnovation: displays original thinking and creativity and meets challenges with resourcefulnessbrings strong network connections and relationshipsdemonstrates knowledge of market and competitiondemonstrates persistence and overcomes obstacles and measures self against standard of excellencemotivation: sets and achieves challenging goalslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackexpert communication: excellent verbal and written communication skillsresponds promptly to customer needs to meet commitmentsindustry experience & tenure: 5 yearsâ broad experience and knowledge of pharmaceutical packaging equipment and processesproblem solving:identifies and resolves problems in a timely mannerunderstands needs, creates distinctive value, and builds meaningful relationshipsa self-starter and team player who is motivated to succeedplanning/organizing: prioritizes and plans work activities while efficiently managing timecustomer service: focuses on serving customers as the organizationâs top prioritystrategic thinking: develops and implements strategic priorities to achieve organizational goalsmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for, is searching for an experienced after sales â regional sales manager to generate and handle sales with emphasis on sales of modification and formats in designated territory within north americamanages competing demands and changes approach or method to best fit the situationnotable requirements and considerations for position: applicant must have a pre-existing legal us work statustravel 50%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlineditalian/spanish language - not a requirement but an advantage full benefits package including health, pension, 401k and paid vacation timeresponsibilities: develop, generate and manage sales activity for multinational accounts as well as small to mid-size customers with the emphasisit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homeover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesdriven to create value for customerscompetencies: adaptability: adapts to changes in the work environmentsuperior people/customer relationship skills as well as strong interpersonal skillswill not sponsor visaspivotal experience & expertise functional experience: brings strong commercial experiencealigns work with strategic goalscontributes to building a positive team spiritdisplays orientation to profitabilityadapts strategy to changing conditionssalary: negotiable please email resume tobusiness acumen: understands business implications of decisionsunderstands organization's strengths & weaknessessoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teamsdrive growing sales in expanding marketafter sales forecast planningdemonstrates an independent, results-driven work ethic
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The successful candidate will be responsible for automating proven email journeys and campaigns, as well as optimising to drive performance (conversion, cross-sell and retention) and efficiencywe use smart technology and data and combine it with world class human service, to help business owners sort their business essentials: business energy, insurance, connectivity, telecoms, and commercial finance solutionsservice) comms across the email, sms and ivr channels within pardot and synced to data warehouse automating proven new renewal, in life and customer service journeys (and any other legacy manually processed journeys) migrate manually sent agent emails from outlook into salesforce monitoring and reporting on the sending and quality of our automated customer comms, identifying and actioning opportunities for iterative improvements owning our pardot instance and the integration with salesforce (also other email sending services like sendgrid, where required) working with the salesforce product manager to prioritise customer comms work within the broader business context, and marshal the resources needed to execute ensuring compliance in how our customer marketing audiences across the group are maintained work as part of cross-functional teams with other marketing, digital product, tech and commercial people up and down the funnel to drive growth, retention and efficiency experience: 3-5 years in a similar role proven ability to delivery growth and efficiency through pardot-powered customer comms what we are looking for: great understanding of pardot and its salesforce integration ideally, some experience using sms or whatsapp as a channel proven ability to make progress within a complex and collaborative business ability to simplify, prioritise and focus good analytical skills understanding of customer experience mapping techniques understanding of software development methodologies and project management a do-er not just a manager, you love being hands on a collaborator, working with teams across the business to make the right campaigns to meet objectives, and to marshal the resources needed to make them perform ability to work in a very fast-paced environment and meet tight deadlines excellent interpersonal skills - can communicate concisely and confidently at all levels about bionic: at bionic, we want to make it radically easier to run a small businesswe are looking for a pardot specialist contractor to join us in a fast-paced environment where innovative ideas and projects come to lifeday-to-day in the role: ability to set up automated, transactional (e
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Excellent verbal and written communication with fluency in englishwith a rich heritage and a reputation for innovation and contemporary teaching practices, we continuously focus on developing the best legal mindsresponsibilities business development generate new revenue from existing streams and accounts assist in identifying and supporting developing potential business partners and growing existing client relationships to perform potential client research including (but not limited to) meeting/engaging with key players in the industry to actively seek and conduct meetings and presentations with potential clients; to represent ulaw at client/agent meetings, local and national exhibitions, and conferences in order to recruit potential students and build upon stakeholder relationships where applicable other ad-hoc duties as requested for the overall performance of the company customer focus to provide individually-tailored professional advice at all times and be a trusted advisor providing individually-tailored advice to all prospective students consulting students through the full application cycle (direct or via agents): from initial inquiry/conversation through to finalizing and closing their application to study with ulaw exploring possible career paths for students and matching it with specific ulaw offerings handling student inquiries regarding different programs from potential students building commonalities to gain trust and engage potential students/ agents provide outstanding customer service to all students, and all stakeholders, which is timely and efficient, and encourages students to choose ulaw handling student inquiries regarding different programs from potential studentsâ business partners communication and liaison agency network management, or âaccount managementâ: develop and train potential agents sourced from fairs, business trips, inquiries, referrals, in general searches in line with business development responsibilities outlined above constant clear and effective liaison and communication with agents and students ensuring that all relevant product developments, including changes to admission, compliance and course requirements or start dates are communicated externally to prepare, assist and deliver in performing customer/agent presentations analysis, reporting and data management to research and provide valid information and market feedback on industry trends, which will become the basis for strategic planning and forecasting for management collect and compare pertinent data on target markets, making recommendations and writing proposals when requested provide management with relevant data, competitor analyses and feedback where relevant assist in presenting strategies for expansion to administer agent accounts and produce reports on local performance in response to management accounts position requirements a university degree in the relevant field is requiredthe role holder will be responsible for managing and developing ulaw'sbrand and business in canada, through the utilization of various student recruitment channels including, but not limited to, engagement with educational agents, attendance of recruitment fairs, institutional partnerships, and corporate tie-upsa minimum of 2 - 3 years experience as a business development manager or similar role is requiredour courses take an in-depth look into key areas of the law and provide a broader overview of the legal system to better contextualize what's being learnedrather than focusing on academic research, our aim is to be thought leaders in the issues that matter to the legal profession and the next generation of practicing lawyersin line with the ulaw's continued expansion strategy, we are looking to recruit an experienced and driven business development manager, to play a fundamental part in further establishing ulaw's as a globally recognized brand, with a focus on the canadian marketthe university of law is one of the uk's longest-established specialist providers of legal educationknowledge of the uk education systems specifically is preferredwe can trace our origins to with the formation of leading tutorial firm gibson & weldonability to travel throughout canadathe university of law is an internationally recognized expert in the field of law
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Quality, customer protection, and ease of use are also mr key shops pillarschoose mr key shop for your genuine and guaranteed premium software! optimize your operations with easeus deploy manager server and help us protect the planet the server ecosystem is delicate and requires care and workour planets ecosystem needs care and protection tooorder easeus deploy manager server from mr key shop now, save on the msrp, and get fully operational within a few minutes! download, install and activate easeus deploy manager server is fast and easy with mr key shop thanks to mr key shop, you can download, install and activate easeus deploy manager server within a few minutes from the purchasefurthermore, we offer professional tools and suites, including microsoft sql server, windows storage server, and the best backup & recovery solutions like easeus deploy manager serveramong mr key shops benefits: tracked and secure payments, instant delivery, and a full money-back warranty for each orderyoull find attached your activation key - always genuine and guaranteed, clear and simple instructions on the whole setup process, secure and official download links, as well as your invoiceeaseus deploy manager server, the ideal solution for system deployment easeus deploy manager server is a professional suite which simplifies os management, deployment, and distribution operations to multiple servers at oncemr key shop professional service also extends to our full money-back warranty and technical support team, at your disposal for free and in english, both for post-sale service and to help you choose the best software according to your hardware and requirementsthe checkout process is simple and straightforward as well: order, pay with one of our professional and dependable providers like paypal, stripe, amazon/google/apple pay or credit/debit card, and instantly receive your order via emailfor example, you can buy windows 11 at a low price, order and download office 2021 and office 2021 for mac right awayabout easeus easeus is a popular and acknowledged backup & disaster recovery brandmr key shop follows the same philosophy: professional yet intuitive and user-centric servicethis is why easeus chose mr key shop as official partner and resellermr key shop is an official easeus reseller easeus deploy manager server with easeus deploy manager server, you can manage system deployment to your server with a few clicksoperations with easeus deploy manager server are fast and straightforward, even in case of bare-metal deployment to multiple servers: youll never have to manually install your os to each single machinewe designed a unique journey to help you grow your business and successfully serve your customersbuy easeus deploy manager server now from mr key shop, one of the brands official resellerswith us, you can save significantly on the price list and always get 100% genuine licenseswith tools like easeus deploy manager server, you can manage system distribution, even of bare-metal type, on all your servers from a single, centralized app, with a few clicks and with no complexitiesdesigned for system administrators with the same user-friendly approach of the other brands products, easeus deploy manager server is one of the best tools in the market for server deployment management, and one of the easiest-to-use products of this categorysince our first day of business, weve ditched the physical good transport system, therefore, we help reduce pollutants and wasteif youre looking for deeper security, you can choose one of the best antiviruses and one of the best vpnsthis means that, with us, you can save on the shipping costs and get your products in real-time via email, as well as help us make a difference in the world! were a 100% eco-friendly company and you can be so with us too! are you a reseller? introducing mkreseller, an opportunity you shouldnt miss! if youre working in the digital world too and provide your clients with software products and licenses, you shouldnt miss the opportunity to become a member of our mkreseller partner programeaseus products offer you an even more extraordinary digital life, with a full range of file recovery, data backup, partition management, transfer products, and morethis is why easeus chose us as their official partner! whats included with easeus deploy manager server purchased from mr key shop? complete your secure checkout and get all you need in your inbox, so that you can immediately make the most out of your easeus deploy manager server solution: - your easeus deploy manager server license - official download links - clear and simple instructions on how to download, install, and activate your easeus deploy manager server software - invoice - free, english-speaking technical support find more products in mr key shops catalog windows operating systems: windows 11 - windows 10 - windows 8 - windows 7 microsoft office suites: office 2021 - office 2019 - office 2016 - office 2013 - office 2010 - office for mac antivirus: kaspersky - eset - mcafee - avast - bitdefender - norton vpn: vpn for pc - vpn for mac - vpn for mobile microsoft server: windows server - windows server cal - windows server rds cal - microsoft sql server backup and recovery software: aomei - easeus system requirements supported operating systems: - windows server 2019 - windows server 2016 - windows server 2012 r2 - windows server 2012 - windows server sbs 2011 - windows server sbs 2008 - windows server 2008 - windows server sbs 2003 - windows server 2003 - windows 11/10/8thanks to this professional solution from easeus, you can import systems on new and existing servers, with the possibility to recover windows to your preferred status, even on different hardwarethis is a significant benefit because youll be operational right awaycom for more info about this initiativefor you, this is a further benefit because you can save up to 70% across our catalogmr key shop is your top destination for digital softwarevisit the official mkreseller program page now, or mail us at sales@mrkeyshopwith easeus, these tasks become easy, even for amateur users, still maintaining professional-grade efficacythis is proven by 18+ years of service in the digital market, with over 350k satisfied customers across the globea server infrastructure with dozens of units is a high-profile management challengeremember: you can always rely on our free english-speaking technical supportyou can see this on trustpilot, where we achieved an average rating of excellent, as supported by 2k+ positive reviews (4digital delivery is the only distribution channel we usefor this reason, weve always adopted a 100% digital approach to our business9 | 5 stars out of 5)
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Emotional intelligence: recognises, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of othersresponsible for managing scope, schedule, budget and quality levers; managing dependencies and raids within the team and across the organisationshows curiosity and has a keen interest to drive learning for themselves and othershaving timely, actionable and meaningful conversations about performance for the purpose of shaping behaviours and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and othersaptitudes drives to outcomes: focuses on results and desired outcomes and how best to achieve themput the needs of others first and help people develop and perform as highly as possiblethis includes learning, practicing and experimenting with tools, techniques and frameworks that foster collaborative working environmentsthis includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progressfacilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honestagile & lean principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignmentyour key responsibilities delivery management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitmentscontinuous improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideasbased across the uk and europe, our support and development services make us a truly diverse organization that offers a range of it solutions to insurance brokers, insurers, and managing general agentsmission and values our mission is to be both the technology partner and employer of choice for the uk general insurance marketownership & accountability: takes personal accountability and ownership for their workincludes tracking of work, management of risks, and remediation of issuesestablish a strong partnership with product owner and tech lead to ensure effective prioritization that balances business value, quality and other constraintscollaboration: works jointly with others to co-create and achieve a common goalrisk management: map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possiblegiving & receiving feedback: solicit and engage with feedback on a continuous basiscontinuous delivery planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources requiredthis includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or contextbuild high performing teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding resultscsm or psm (advantageous) educated to degree level (advantageous) a degree in a computer related subject (advantageous) relevant professional qualifications (advantageous) experience 5+ years of experience working as an agile project manager, iteration manager and/or scrum master 3+ years of experience working in any software development team role experience working with agile delivery methods experience working with a cross-functional software development team skills an inspired sense of shared purpose within the project team a defined roadmap and well understood success criteria aligned to delivery needs consistent transparent, and accessible communications to all stakeholders internal and external realistic and regular expectation setting and negotiation risk mitigation people support and growth creation of deployment systems/processes to reduce-friction-with external dependencies reduced cycle time of stories from grooming through deployment clear escalation paths for issue management through project stakeholders clear âdefinition of done2 continuous team reflection and improvement creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performantour values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers: accountability: we take personal pride in finding solutions and achieving results innovation: we lead the market by being proactive, product-led, and forward-thinking teamwork: we work collaboratively, recognizing and celebrating success trust: we build trust on integrity, transparency, and respect benefits package competitive salary depending on skills and experience company pension bonus opportunity life assurance and critical illness cover cycle to work scheme perkbox â an exclusive platform offering a wide range of discounts and benefits holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme a hybrid approach to work opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work social clubs - whether youâre into your cycling, crafts, or other hobbies, we have a number of groups at open gi where individuals who enjoy the same pursuits can get together wellbeing â wills at work scheme, employee assistance programme and mental health first aiders to apply for this role please click the apply button and send us your covering letter and cvunderstand individuals, their motivations and provide them the support needed so they can excel in their rolesstakeholder management: identify, analyse, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goalsopen gi is a leading software development company and a trusted partner to the general insurance industrypersistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectivescontinuously evolving the plan to reflect current reality of the project and view of the future scope management: embrace flexibility in requirements change to maximize the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframeunderstanding which scope management techniques to employ based on the impact of the changebuilds a high performing delivery machineserves the needs of the team by serving its team membersservant leadership: leads by exampleable to execute plans through to actionleads a team to successfully deliver to stakeholder expectations
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Handling of customer and supplier debt and disconnection issuesinbound call and email handling and query resolution case queue management, triaging and delegating cases to other team members where applicableongoing and proactive management of customer issues and escalations through effective case management ensuring that clients are kept updated on case status ensuring excellent client satisfactionwe also support the delivery of public sector services with a particular focus on health, social housing and educationthis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resiliencesend your cv to and we will be in touch to discuss our opportunitiesour customers include leading organisations across sectors from manufacturing to hospitality and retail to logisticsyour role as client services advisor in our data integrety team is to review and resolve queries relating to our clients property and asset data, achieving 100% client satisfaction across all areas of client service deliveryresolution of standard invoice validation cases passed from data and invoice management teams ensuring net savings are acceptedthe successful candidate will be able to demonstrate the below: intermediate energy industry experience and knowledge an advantage strong communication skills â verbal and written to articulate to the client confident in liaising with internal and external stakeholders advanced excel user confident user of in house systems strong problem solving skills ability to keep calm under pressure and balance multiple workstreams adaptability & willingness to learn a can-do attitude numerical aptitude if this role sounds like your next career move, we want to hear from youinenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customershandling change of tenancy(cot) requests including, completion of missing data on forms ensuring that these are complete and accurate for the cot team to processsalary: ÂŁ21k pa benefits: annual pay related appraisals 23 days holidays plus bank holidays, raising by extra day each year to max 28 days (option to buy and sell holidays) flexible working with the option to work from office / home location early finish friday free onsite parking subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto ÂŁ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards â employee recognition programme â winners get ÂŁ250 of vouchers every quarter closing date: 26th april did you know inenco offers many varied and interesting roles: energy, trading, analysis, consultancy, finance, sales, sustainability and compliancethis role is based at our lytham office â there will be the opportunity for hybrid working where you may work part of the week in the office and part of the week from home upon successful completionkey tasks will include: case management resolving client queries ensuring excellent client satisfactionthis can be discussed further at interviewhit apply or equally if you would like more information contact our talent teamfor further information please download the job description attached below
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Bcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitmentyou will collaborate closely with colleagues and partners to enable and embed a solutions-focused, diligent approach to existing and new challengesbcha are committed to developing affordable and sustainable homes and being a landlord of choiceour overall aim is to âdeter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationclosing date: be driven and motivated to deliver on the bcha business plan enjoy working in a diverse and sometimes complex organisation be an inspirational leader with strong people management skills) be able to work collaboratively with stakeholders across the organisation resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans able to develop and support individuals using a coaching style of management excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisionsin this role you will be managing the tenancy services teams across dorset and devonthis is great opportunity to: establish clear strategies, improving systems and processes and leading teams to deliver high quality services lead the on the delivery of our goals from the bcha business plan in line with best practice (also ensuring compliance with statutory, legal, regulatory and professional requirements) provide modern, relevant and accessible services for customers inspire, lead and develop teams using supportive coaching styles and reflective practice to create a culture of continuous improvement, innovation and best practice take a key strategic role in business growth relating to housing management prioritise financial inclusion for customers, ensuring they can access financial aid available to them be the champion for inclusion activities for customers across the organisation bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedureswe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a âtechnical property servicesâ environmentbcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnesswe need someone who shares our goals to be the professional lead for all aspects of housing service development and engagement with customersas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bcha
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Nel ruolo di capo filiale | store manager sarai una delle figure professionali chiave della nostra realtĂ cosa prevede l'offerta per il ruolo di capo filiale | store manager ? contratto a tempo indeterminato e pacchetto retributivo interessante un ambiente di lavoro giovane, dinamico e stimolante un'azienda solida e strutturata tante attivitĂ per coinvolgere i collaboratori e fare squadra anche fuori dal lavoro percorso formativo strutturato con âtraining on the jobâ auto aziendale di prestigio buoni pasto altri benefit previsti dal sistema di welfare aziendalei requisiti per ricoprire lâofferta di lavoro come capo filiale | store manager sono: laurea a indirizzo economico esperienze pregresse nella gestione delle risorse approccio manageriale e attitudine al problem solving forte orientamento al cliente e all'obiettivo ottime doti comunicative e relazionalise hai spiccate doti manageriali e orientamento al risultato e credi nella forza del team, questa è lâofferta di lavoro che fa per te! la posizione il capo filiale | store manager è responsabile della gestione economica e commerciale di un punto vendita e del coordinamento di un team di circa 20 risorsele principali mansioni per questa offerta di lavoro sono: gestione economica del punto vendita ed individuazione delle migliori strategie commerciali per massimizzarne il fatturato coordinamento dei collaboratori assegnando le attivitĂ lavorative e motivando la squadra al raggiungimento degli obiettivi prefissati, garantendo a tutti una formazione adeguata per svolgere al meglio le attivitĂ quotidiane controllo organizzativo: il capo filiale | store manager garantisce il rifornimento dei prodotti e individua le migliori strategie per massimizzare le vendite assistenza al cliente: dal benvenuto nel punto vendita alla gestione amministrativa dei resi, il capo filiale | store manager assicura unâesperienza di acquisto sempre positiva analisi e monitoraggio dei principali indicatori di performance per garantire il raggiungimento degli obiettivi e intervenire in caso di criticitĂ inoltre, lidl italia ha ricevuto numerosi premi da parte di studenti e neolaureati: âmost attractive employers â di universum e âonline talent communication â di potential parkgarantisce, inoltre, l'applicazione delle direttive aziendali e il rispetto delle norme di sicurezza e igiene negli ambienti di lavoro, senza mai perdere di vista l'orientamento al clientelidl italia è stata nuovamente premiata come âtop employers italiaâ e âtop employers europeâlidl italia è presente sul territorio con 10 direzioni regionali e 11 centri logistici che assicurano ogni giorno ai nostri clienti prodotti di qualitĂ e un assortimento merceologico completoe non abbiamo intenzione di fermarcilo scorso anno in italia abbiamo aperto 50 punti vendita e abbiamo assunto oltre nuovi collaboratorila direzione generale si trova ad arcole, in provincia di verona, e conta piĂš di 750 collaboratorilidl è una realtĂ che opera nellâambito della grande distribuzione organizzata e appartiene al gruppo schwarz, fondato in germania neloggi è presente in 31 paesi con una rete di oltre punti vendita e oltre collaboratorilidl italia, presente dal , può contare su 700 punti vendita che impiegano complessivamente oltre collaboratoriil prossimo potresti essere tu!
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Lâoutsourcing manager sarĂ responsabile di un team di account e incaricato di gestire e supervisionare lâoperativitĂ e la produttivitĂ dei diversi siti di customer care su tutto il territorio nazionale, garantendo gli standard qualitativi e quantitativi richiestiquale membro del team a diretto riporto dellâhead of customer care si occuperĂ di: monitorare le performance dei servizi in essere e supervisionare la definizione delle azioni di miglioramento necessarie analizzare dati provenienti dai vari team al fine di proporre e sviluppare soluzioni per garantire sempre unâeccellente customer experience assicurare che le attivitĂ giornaliere di natura operativa si svolgano in modo regolare collaborando efficacemente con le altre funzioni allâinterno della struttura di customer care gestire la relazione con fornitori esterni per garantire sempre la migliore esecuzione dei contratti in essere confrontarsi quotidianamente con i responsabili di progetto esterni al fine di poter trovare sempre soluzioni di efficientamento per lâerogazione dei servizi richiesti collaborare con le altre funzioni allâinterno della struttura di customer care per definire le linee guida di esecuzione dei servizi esperienza e competenze in ambito customer care, nella gestione di team interni ed esterni su territorio e fortemente orientati alla customer experience e al raggiungimento di kpi ottime capacitĂ di relazione con fornitori/clienti interni e esterni eccellenti doti comunicative e capacitĂ di organizzare il proprio lavoro in autonomia seguendo le linee e i valori aziendali spiccata e consolidata capacitĂ nel riconoscere in modo proattivo una sfida o un problema e collaborare con tutti gli stakeholders coinvolti nel processo capacitĂ di analisi dati per diagnosticare e risolvere criticitĂ con soluzioni veloci ed efficaci spiccate doti collaborative e forte orientamento al risultato disponibilitĂ a viaggiare sul territorio buona conoscenza del pacchetto officelâobiettivo è contribuire allâaccelerazione della transizione digitale in italia, garantendo agli utenti qualitĂ , innovazione e trasparenzaha inoltre superato la soglia dei punti vendita e vanta una rete distributiva sempre piĂš capillareiliad è lâoperatore che ha rivoluzionato il mercato della telefonia mobile in italia fin dal suo esordio nel , con offerte semplici, trasparenti e generosedopo aver conquistato la fiducia di 8,5 milioni di utenti mobili in tre anni e mezzo, iliad ha lanciato la sua offerta in fibra ottica (ftth) a gennaiograzie a una infrastruttura di rete proprietaria, iliad oggi copre il 99,6% della popolazione tramite tecnologia 4g, e la rete 5g è disponibile nelle principali cittĂ italiane e in costante incremento
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Siamo alla ricerca di un/a customer service che, inserito/a all'interno del team sales di dacom, azienda del gruppo esprinet leader nella distribuzione specializzata di prodotti e soluzioni per lâautomatic identification and data capture (aidc), avrĂ modo di gestire lâintero ciclo dellâordine a 360 gradi, dallâinserimento allâevasione dello stesso risolvendo eventuali problematiche e/o necessitĂ ad essi connessi; avrĂ , inoltre, la possibilitĂ di interfacciarsi con diverse strutture aziendali quali sales, marketing & logisticnello specifico si occuperĂ di: ⢠assistenza diretta ai clienti b2b tramite telefonate, e-mail, chat per la tempestiva evasione degli ordini, fornendo risposte precise e puntuali alle richieste di informazioni su prodotti e/o assortimenti; ⢠allineamento costante con gli stakeholders interni all'azienda, quali account, brand manager e dipartimento logistica per la risoluzione di eventuali criticitĂ e/o domande da parte dei clienti; ⢠inserimento ed aggiornamento degli ordini clienti; ⢠fornire il necessario supporto al cliente, in ottica di customer centricity, raccogliendo e gestendo, inoltre, reclami ed eventuali problematiche⢠comprovata esperienza di almeno 1 anno maturata nel ruolo c/o aziende strutturate; ⢠buona conoscenza del pacchetto office, in particolare excel; ⢠buona conoscenza della lingua inglese; ⢠orientamento al cliente e al teamworking, ottime capacitĂ relazionali e di comunicazione; ⢠buone doti di ascolto e problem solving, capacitĂ di mediazione e gestione dello stress; ⢠la conoscenza di prodotti e soluzioni per lâautomatic identification and data capture (aidc) sarĂ considerata un plusesprinet è unâazienda multinazionale leader in italia e spagna nella distribuzione "business-to-business" di information technology e consumer electronics a reseller it, var, system integrator, negozi specializzati, retailer e portali di e-commerce con circa rivenditori clienti, oltre 600 brand in portafoglio e 17 punti vendita (esprivillage) sul territorio nazionalela nostra vision è quella di semplificare la vita a persone e organizzazioni, ampliando e facilitando la distribuzione e la fruizione della tecnologiasede di lavoro: cornaredo (mi)abbiamo conquistato la leadership puntando sullâinnovazione e sulla capacitĂ dei nostri collaboratori di tendere a risultati eccellenti
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Job camere srl - agenzia per il lavoro- filiale di pieve di soligo cerca export manager junior con conoscenza della lingua tedesca per importante azienda del settore arredamento in zona pieve di soligojob camere srl - agenzia per il lavoro- filiale di pieve di soligo cerca export manager junior con conoscenza della lingua tedesca per importante azienda del settore arredamento in zona pieve di soligola risorsa inizialmente si occuperĂ delle attivitĂ di back office commerciale e del customer service per i clienti di lingua tedesca e, successivamente, si occuperĂ della gestione delle aziende clienti e delle trattative commercialila risorsa inizialmente si occuperĂ delle attivitĂ di back office commerciale e del customer service per i clienti di lingua tedesca e, successivamente, si occuperĂ della gestione delle aziende clienti e delle trattative commercialisi offre iniziale contratto a tempo determinato con prospettiva di assunzione a tempo indeterminatosi offre iniziale contratto a tempo determinato con prospettiva di assunzione a tempo indeterminato
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We also support the delivery of public sector services with a particular focus on health, social housing and educationthis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resilienceyour role as service desk engineer is an integral part of the technology department, you will support the business by managing, maintaining and improving the technical systems and processes for both inencoâs customer facing services and the corporate services as used by internal usersour customers include leading organisations across sectors from manufacturing to hospitality and retail to logistics) working knowledge of networking: routing, switching, ethernet, broadband, snmp, qos, firewalls and wireless technologies etcwe have an exciting opportunity for someone who has good it skills with knowledge and experience looking to further their it careerinenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customersthis is a support position the majority of your work will involve managing the support queue, answering support calls, troubleshooting, installation of hardware, software, and network connections400 users) experience of a technical services environment, preferably within an itil based environment working knowledge of corporate telephony solutions technical knowledge of systems; dns, mail, voip, databases, monitoring platforms, virtualisation, cloud solutions and san data storage in-depth working knowledge of windows platform based technologies (windows server, exchange, ad, group policies, dhcp, office365 etcsalary: ÂŁ23k - ÂŁ27k pa benefits: annual pay related appraisals 23 days holidays plus bank holidays, raising by extra day each year to max 28 days (option to buy and sell holidays) flexible working with the option to work from office / home location after probabtion early finish friday subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto ÂŁ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards â employee recognition programme â winners get ÂŁ250 of vouchers every quarter closing date: 27th april if you have any questions please contactable to express ideas orally & written effectively, with respect for others if this role sounds like your next career move, hit apply or equally if you would like more information contact our talent teamqualified or working towards either an mcsa or mcse or hold similar level professional qualifications previous experience of working within technical operation or engineering teams that supports a business of a similar sizefor further information please download the job description attached below
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Implementation of other specific tasks assigned by the line manager and preparation and transmission of additional information requested by hq)main functions and duties projects management (70%) plan and supervise the implementation of projectsâ activities ensuring effective delivery in line with all donorsâ regulations, lebanese legislation and professional standards ensure satisfactory management of project budgets in collaboration with finance and logistics conduct procurement processes in collaboration with the logistics and finance department closely monitor the contracted works and directly liaise with the consultants and contractors initiate and conduct assessments, baseline surveys, beneficiaries satisfaction surveys and end line surveys ensuring stakeholder participation plan and supervise the implementation of communication and behavioural change campaigns monitor and assess the progress of implementation of activities and devise corrective measures as and when required, ensure that project impact is maximized and lessons learnt are continuously documented and shared ensure timeliness and accuracy of internal and external reporting, in collaboration with the meal department communication, coordination and representation (15%) ensure effective coordination with support departments establish and maintain networks with operational and institutional interlocutors involved in the realization of the project represent weworld-gvc at relevant public, coordination and representation meetings involving local stakeholders, authorities, international agencies and ngos prepare visits of donor representatives / hq visitors / other stakeholders whenever requested participate in all consortium relevant meetings, as well as relevant sector meetings or other relevant coordination bodies in the target areas team management and hr (15%) ensure the appropriate staffing of the project, planning and implementing specific actions to recruit, manage and motivate staff ensure that directly line managed staff have clearly defined objectives, understand their responsibilities and receive meaningful feedback on their performance provide support and advice to project staff, ensuring clarity over project plans and priorities and encouraging effective teamwork establish and maintain a collaborative and high performing working environmentsupports people overcoming emergencies and guarantees a life with dignity, opportunities and a better future through human and economic development programs, in the framework of the agendacurrently is implementing two multi-year water projects supporting public water and wastewater services through funding by afd and eu-madadpresent in 29 countries with 128 projects, weworld-gvc operates in the following areas of assistance: human rights (gender equality, prevention and combating violence against children and women, migration), humanitarian aid (prevention, emergency relief and rehabilitation), food security, access to water, health and hygiene, education, global citizenship education, quality teaching and international volunteeringits approach is three-folded, and builds on (i) infrastructural interventions to improve service delivery, (ii) capacity building to water establishmentsâ local offices, and (iii) community engagement to promote water accountability and public participationweworld-gvc works mostly with girls, boys, women and youth, actors of change in every community for a fairer and more inclusive worldpurpose of the role within this framework, weworld-gvc seeks to recruit a project manager to and lead the implementation of the two projectsessential requirements qualifications and knowledge advanced university degree or equivalent in the field of water management, development studies, project management fluency in written and spoken english professional experience at least 4 years of experience in project management in development programs proven experience with impact-driven implementation of activities and team management, as well as logistics, meal and budgeting for programs above 1 m eur skills and abilities strong interpersonal relationships and good communication and leadership skills ability to perform under stress condition capacity to work autonomously and in problems prevention/resolution proven organizational skills and ability to effectively manage multiple tasks while fostering quality, team spirit and positive working relationships with colleagues integrity in line with the humanitarian principles and ethical standards cultural, gender, religion, and age sensitivity and adaptability strong commitment to weworld-gvc mission desirable requirements previous experience in lebanon or in the middle east previous experience in water programs availability to commit for a long-term deploymentweworld-gvc, recently constituted from the merger of two ngos, is an italian secular and independent organization working since in international cooperation and humanitarian aidunder the direct line management of the head of programmes/program manager, the project manager will be responsible for successfully implementing weworld-gvcâs components of the projects, in close cooperation with the project partners and the consortium coordinators, beneficiaries, and stakeholdersother tasks provide inputs for the update weworld-gvc strategies, by conducting needs assessments when relevant contribute to the development of competitive and responsive project proposals the duties and responsibilities set forth above are not exhaustive and the role holder may be required to perform additional duties (iat present, the main donors are italy (aics), the eu (dg echo), unicef, ocha, and belgium (dgd)joining the weworld-gvc team means being part of the development of a dynamic organisation where the contribution of each staff member is promoted and valued, working together towards the collective achievement of shared goals and visionposition: project manager â water development reporting to: head of programmes/program manager collaborating with: water advisor, senior hydraulic engineer, and support departments managing: field team of 5-6 individuals location: lebanon, bekaa, zahle office with frequent visit to field areas type of contract: a first 3 (three) month collaboration contract subject to verification of the achievement of specific objectives (these objectives will be agreed together with the country representative upon arrival on assignment); a second collaboration contract of 9 (nine) months renewable, following the positive evaluation of the first three months of contract starting date: asap gross salary: to be defined according to the candidateâs profile application deadline: 25 april working context weworld-gvc started operating in lebanon in and has refined its water governance program for over seven years
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Per una societĂ nostra cliente, operante nella logistica e automazione industriale, leader nella produzione di sensori per applicazioni industriali siamo alla ricerca di un: technical manager t&t (track and trace) il candidato avrĂ le seguenti responsabilitĂ - supporto tecnico post sales per i prodotti offerti dallâazienda (sistemi t&t, traffic e gbc08) - valutazione soluzioni tecniche sistemi t&t, traffic, - parametrizzazione tramite software gestionale, - parametrizzazione via tems x traffic - gestione team di lavoro e pianificazione attivitĂ - valutazione eventuali script o customizzazioni (linguaggio lua) il candidato avrĂ i seguenti requisiti: - formazione in ingegneria meccanica o diplomato meccanico, - esperienza in logistic automation industry - esperienza nella programmazione plc - esperienza in protocolli web, visual studio programming - orientamento al customer service - disponibilitĂ a brevi trasferte nazionali e internazionali - inglese (c1)
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Receive and document vendor-supplied goodsexperience managing a project team and controlling, organizing and motivating internal labor resources and sub-contractorsenable effective internal and external communicationworking with the program manager to maximize margins and comply with contract requirementsdevelop a positive relationship with the client and end-user client (if applicable) ensure a project complies with safety, quality, and other company systems and procedures maintain non-conformance and punch list records, manage resolution and completionreporting on contract performance regularly and to company standard requirements, ensuring all potential opportunities, variations and risks are identified and reported to the program manager as soon as possibleassist in redefining, improving, and ensuring all on-site contract controls, labor management, and engineering standards are metensuring a safe jobsite for employees, subcontractors, and clientsconduct on-boarding and site-specific training for workers on sitemain responsibilities the management of jobsites associated with new installations and or relocations of equipment and or systems on behalf of key customers who operate in a high pressure, high-quality production/manufacturing environment effective planning, control, and monitoring, both internally and direct with the client, of the project effective and accurate project reporting to the program manager: maintain daily and weekly records and documentationachievement of high-profit levels through effective contract management, cost tracking, and financial control, ensuring efficient utilization of labor resources at all skill levels and disciplines, sub-contractors, equipment, and plant suppliersexperience and qualifications required essential experience in site management of projects particularly with regard to the relocation and installations of machinery educated to an advanced technical level in a relevant discipline and/or experience strong commercial skills and project management skills, particularly: change management, negotiating, and planning strong it (ms office) and numeracy skillsat beck & pollitzer everything we do is based on our core values; colleagues working together, passion for our customers and the work we do for them and being consistent and persistent in all we dowe are passionate about our customers and the work we do for themwe deliver an unrivalled range of services to all clients, both locally and internationallywhen you join our team, you will become involved in supporting or delivering some of the biggest and most complex machinery installation and relocation projects in the worldwe recruit people who demonstrate these values and are good at what they dobeck & pollitzer is the worldâs leading provider of industrial installation and machine relocation servicesknowledge of current safety requirements and risk management processes must be willing to travel 90% of timeour people are experts in a diverse range of industries including automotive, aerospace, infrastructure, print, packaging, fmcg, metals and many morewe firmly believe that we achieve more when we work together, and recognise that people are the heart of the businessproduce estimates in support of change orders on the project effective liaison between the client jobsite personnel and the b&p program manager, providing meeting minutes of site meetingspurpose of role to provide jobsite leadership on complex automated logistics/ material handling systemsdesirable project management qualification or specific trainingtherefore, we pride ourselves in consistently delivering excellence, no matter how complex the project
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Per storica e prestigiosa azienda di grandi dimensioni di trento selezioniamo un e-commerce manager l' e-commerce manager ha lâobiettivo di ¡ sviluppare lâe-commerce e partecipare attivamente alla realizzazione degli obiettivi qualitativi e quantitativi definiti dallâazienda; avrĂ la direzione della nuova business unit (canale eâcommerce) con lo scopo di trasmettere una nuova immagine dell'azienda ai consumatori, oltre a quello di aumentare le vendite on linela risorsa ricercata ha maturato esperienze nello stesso ruolo all'interno di realtĂ strutturate nel mercato e-commerce, sarĂ responsabile del business plan/budget e deciderĂ le diverse leve del web marketing da attivare: sem, seo, affiliazione, social network, creazione di partnership, eccè un esperto di nuove tecnologie legate all'informazionela conoscenza dell'inglese è richiesta ad un buon livellodovrĂ sviluppare lâarea, attraverso il monitoraggio dei vari scenari di mercato e la pianificazione di azioni di miglioramentoha competenze comprovate nel campo dell'it, del marketing e delle venditeinquadramento e retribuzione da valutare sulla base delle competenze emerse durante lâiter di selezionevendite, marketing, operations eccil profilo ideale è una persona curiosa, appassionata di sfide, che sa come motivare e coordinare il suo team per raggiungere gli obiettivi prefissati, adattandosi senza difficoltĂ ai possibili cambiamenti del mercatosarĂ il riferimento di un'agenzia di comunicazione esterna, oltre a collaborare con diverse aree aziendali (es
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Main duties handling customer enquiries freight quotations taking bookings arranging cargo collections liaising with clients, overseas agents and internal departments trailer load planning dealing with internal & external transport raising files maintaining accurate administrative records resolving and managing queries and complaints courteously and efficiently ensuring site and customer objectives are achieved respond to and deal with customer communication by email and telephonewe have a dedicated team of staff who have experience in providing tailored logistic, freight, distribution, and warehousing services to companies of all sizes and across all industry sectors, throughout the uk, europe and worldwiderequired hours of work monday to friday till hour lunch break experience / skills background within logstics or transport background within international logistics import export desired strong administration skills computer literate â understanding of word and excel, and a keen attitude to learn tailor made systems good communication skills and telephone manner ability to work under pressure and to be able to prioritise a busy work schedule high level of customer service ability to work as part of a busy team ability to work on own initiative salary and benefits salary depending on level of experience 31 days annual holiday, including bank holidays contributory pension scheme on-site parking employee assistance programmesimarco worldwide logistics is a family-owned business that was established inwe currently have a vacancy in our operations department for a import/export clerk at our gloucester site
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Main duties handling customer enquiries freight quotations taking bookings arranging cargo collections liaising with clients, overseas agents and internal departments trailer load planning dealing with internal & external transport raising files maintaining accurate administrative records resolving and managing queries and complaints courteously and efficiently ensuring site and customer objectives are achieved respond to and deal with customer communication by email and telephonewe have a dedicated team of staff who have experience in providing tailored logistic, freight, distribution, and warehousing services to companies of all sizes and across all industry sectors, throughout the uk, europe and worldwidestrong administration skills computer literate â understanding of word and excel, and a keen attitude to learn tailor made systems good communication skills and telephone manner ability to work under pressure and to be able to prioritise a busy work schedule high level of customer service ability to work as part of a busy team ability to work on own initiative salary and benefits salary depending on level of experience 31 days annual holiday, including bank holidays contributory pension scheme on-site parking employee assistance programmesimarco worldwide logistics is a family-owned business that was established inwe currently have a vacancy in our operations department for a trainee euroopean logistics operative at our gloucester siterequired hours of work monday to friday till hour lunch break unpaid experience / skills background within logstics or transport desired but not essential
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Job role handling customer enquiries freight quotations taking bookings arranging cargo collections liaising with clients, overseas agents and internal departments trailer load planning dealing with internal & external transport raising files maintaining accurate administrative records resolving and managing queries and complaints courteously and efficiently ensuring site and customer objectives are achieved respond to and deal with customer communication by email and telephoneat simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needswillingness to learn and absorb new informationsimarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the uk, europe and globally across all worldwide trade routesa good standard of education is required, we are looking for a candidate who has a gcse, a to c grade in maths and english (written and verbal)hours of work monday to friday till hour lunch) experience / skills computer literate â understanding of word and excel, and a keen attitude to learn tailor made systemsthat's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirementsdemonstrate the ability to communicate effectivelyeducation to degree level would be desirable but not essentialsalary & benefits salary dependant on experience 31 days annual leave including bank holidays cycle to work scheme employee development free car park company eventsin addition, an information technology (it) a-c grade will be preferable but not essentialhave a passion to learn about the freight industryshow self-confidence