Service level agreement
Elenco service level agreement
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Main activities and accountabilities: - define the three-year logistics strategic plan and the annual budget with particular focus on the service level, maximizing the economic and financial efficiency of logistics processes; - guarantee the achievement of the targets defined for the logistics area at group level in line with the guidelines defined with the coo and shared with the other functions involved, through the definition of an action plan aimed at achieving the main targets (measured with specific kpis); - supervise the logistical plans of the various subsidiaries ensuring that local execution is in line with the level of service expected at the predetermined competitiveness; - supervise demand planning and production planning activities to guarantee markets demand and optimize operational resources; - supervise all central and local warehouse activities in line with current regulations and the procedures defined at group level; - guarantee the best service to internal customers in the context of logistics activities, supporting them in solving problems that require escalation; - ensure that the areas of competence are structured and the activities are carried out in line with the group's objectives and strategies, in collaboration with the hr function and the operations department; - ensure that the team has a set of appropriate skills in line with the needs by bridging any gaps through targeted training; - create a work environment that encourages to communicate, delegate, work towards objectives and be accountable in carrying out daily activitieswe have managed this because the elica group is now in a class of its own in the market thanks to its experience, attention to design, refinement in the use of materials and its interest in state-of-the-art technologies that guarantee maximum efficiency and energy savingsour production platform centres around five countries including italy, poland, mexico, india and china and makes us the outright leaders in the world in the sector of hoods and among the leaders in europe in the design, production and distribution of electric motors for hoods and heating system boilerswe have transformed them from simple accessories into unique design items capable of improving the quality of life of those who choose our productsour expertise has led us to revolutionise the traditional image of kitchen hoodswe are currently in the process of recruiting a candidate to cover a position of logistics directorat least bachelor’s degree; - at least 5 years of experience in structured companies (preferably in international contexts); - knowledge of the main processes of the logistics function; - knowledge of the main management tools used in the logistics function; - fluent in written and spoken english; - positive and business partnering approach; - open-minded and innovative mindset; - data driven and problem-solving approach; - team working and communication skills; - curiosity, proactivity and agilitythe company has been active since the s under the chairmanship of francesco casolithe impact: s/he guides the group logistics processes, ensuring the on-time delivery of the products required by the market, at the expected distribution cost with effective inventory management and ensuring their integrity with a transport policy appropriate to the quality and regulatory requirements setover employees play their part in helping us produce about 17 million items a year between hoods and electric motors
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Qualified or working towards either an mcsa or mcse or hold similar level professional qualifications previous experience of working within technical operation or engineering teams that supports a business of a similar sizeyour role as service desk engineer is an integral part of the technology department, you will support the business by managing, maintaining and improving the technical systems and processes for both inenco’s customer facing services and the corporate services as used by internal usersthis is a support position the majority of your work will involve managing the support queue, answering support calls, troubleshooting, installation of hardware, software, and network connectionsthis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resiliencewe also support the delivery of public sector services with a particular focus on health, social housing and educationour customers include leading organisations across sectors from manufacturing to hospitality and retail to logisticssalary: £23k - £27k pa benefits: annual pay related appraisals 23 days holidays plus bank holidays, raising by extra day each year to max 28 days (option to buy and sell holidays) flexible working with the option to work from office / home location after probabtion early finish friday subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto £ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards – employee recognition programme – winners get £250 of vouchers every quarter closing date: 27th april if you have any questions please contactfor further information please download the job description attached below) working knowledge of networking: routing, switching, ethernet, broadband, snmp, qos, firewalls and wireless technologies etcwe have an exciting opportunity for someone who has good it skills with knowledge and experience looking to further their it careerable to express ideas orally & written effectively, with respect for others if this role sounds like your next career move, hit apply or equally if you would like more information contact our talent team400 users) experience of a technical services environment, preferably within an itil based environment working knowledge of corporate telephony solutions technical knowledge of systems; dns, mail, voip, databases, monitoring platforms, virtualisation, cloud solutions and san data storage in-depth working knowledge of windows platform based technologies (windows server, exchange, ad, group policies, dhcp, office365 etcinenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customers
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Standard price for purchase price & price change reporting; own and maintain procurement master data for local / regional sites, including sap data update; create & maintain service level agreementssupport corrective actions for on-time delivery (otd)support and follow up reimbursement activities; contracts and pricingreporting to the senior procurement manager, you will join international projects with colleagues from hq and other branches/plants in italy, denmark, the uk, the usa, brazil, india, and chinabased in reggio emilia (italy), you will be ensuring one point of contact towards suppliers and the businessinput for budget; project implementationthe ideal candidate: bsc/ba in business, technology, project management, or relevant field, msc/mba is a plus; proven experience in the role, minimum 5+ years of experience in procurement, purchasing department, operations; consistent experience in strategic supplier management; experience with categories and components in hydraulic systems a strong preference; outstanding team workability: meaningful experience in global settings, where you had concrete opportunity to cooperate with colleagues and different stakeholders at a global level; fluent english and italian (both written and spoken); good interpersonal and communication skills: must be able to engage with staff at all levels of the organization; proficient in the use of ms office: excel and powerpoint for data analysis and presentations; outstanding negotiation ability: facing sometimes differing internal/external stakeholder expectations; results-driven, with a desire to reach goals by overcoming obstacles; ability to work in a high pace context with a proactive mindset; strong communicator and as a team player, you possess strong interpersonal skills and the ability to build strong stakeholder networks; available for domestic and international business trips, if requiredcoordinate ramp-up and ramp-down of new projectsthe main challenge is ensuring successfully excellent execution and attention to detail, control to be delivered to timeline while ensuring high quality and cost targets according to the continuous improvement approachlocation: reggio emilia (italy) + domestic/international travelsmonitor forecast versus supplier capacitiesown and maintain supplier tooling database, inclkey responsibilities: liaising with various teams and functions (engineering, operations, and procurement)able to ensure the best cost, quality, and delivery sourcing decisionssupplier onboarding as per company’s standards; material availability monitoring: supply and/or quality issues including documentation of supplier performancelead time / vmi activitieshandling effective and proactive relationship with other relevant functions-departments to forecast and supply to the business; active teamwork with the category teams and bu teams to constantly improve processes, meet-exceed target, share best practices; supplier accountability (50% in italy and 50% abroad)tailor&fox, your hr business partner, on behalf of a global and leading group provider of mobile hydraulic and electrification products and solutions is looking for an experienced: strategic buyer you will have the amazing opportunity to be part of a global purchasing/procurement team and be responsible for the operational procurement activities within the local/regional sites
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Review and approve service hours and overtimereview projects and define sow for service teamresponsibilities: manage all functions of the service departmentsdevelop and deliver in-house training for service team including service procedures, company’s policies and procedures, and machine-specific trainingensure that service department has all necessary tools and equipmentreview service reports and ensure administration of reports and invoices on a timely basiswork in collaboration with the hr department to maintain best practices for service departmentmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmentindustry experience & tenure: 10 years’ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experiencesoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemresponds promptly to customer needs to meet commitmentsassist customer care coordinator in resource identification and planningdisplays orientation to profitabilitycompetencies: adaptability: adapts to changes in the work environmenta self-starter and team player who is motivated to succeedexpert communication: excellent verbal and written communication skillsmotivation:sets and achieves challenging goalsover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesaligns work with strategic goalscontributes to building a positive team spiritmanage emergency calls and warranty workunderstands needs, creates distinctive value, and builds meaningful relationshipsdemonstrates an independent, results-driven work ethicproblem solving:identifies and resolves problems in a timely mannerstrategic thinking: develops and implements strategic priorities to achieve organizational goalsunderstands organization's strengths & weaknessesanalyses market and competition and identifies external threats and opportunitiestravel 50%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedadapts strategy to changing conditionsability to read and understand european blueprints and pneumatic diagramsability to travel full benefits package including health, pension, 401k and paid vacation timepivotal experience & expertise functional experience: brings strong commercial experienceprovide feedback to management for department improvement and efficiencybrings strong network connections and relationshipsmanages competing demands and changes approach or method to best fit the situationaligns organization and resources to deliver on customer commitmentsmaintain neat and orderly warehouse and workshopinnovation: displays original thinking and creativity and meets challenges with resourcefulnessdemonstrates persistence and overcomes obstacles and measures self against standard of excellencemust be fluent in english – reading, writing and speaking must be fluent in italian – speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingdriven to create value for customerswork with management for tradeshow preparations and set upparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglyliaise with sales and after sales teams on upcoming projects and installscollaboration and teamwork: balances team and individual responsibilitiespromote/sell maintenance programs to existing customerswill not sponsor visaslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackplanning/organizing:: prioritizes and plans work activities while efficiently managing timecreate detailed reports for upper managementgathers and analyses information skilfully and develops alternative solutionsthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticscustomer service:focuses on serving customers as the organization’s top prioritysuperior people/customer relationship skills as well as strong interpersonal skillsnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homesalary: negotiable please email resume todemonstrates knowledge of market and competitionbusiness acumen: understands business implications of decisionsmaintain customer satisfaction and company’s good standing through pre-service planning and post-service follow up
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Biomedica, chimica, biologia, fisica ed elettronica con almeno 4 / 6 anni di esperienza nell’area serviceper il nostro cliente, azienda multinazionale leader nel settore dei dispositivi medici e strumentazione scientifica con prodotti di alta qualità e un eccellente customer service, per il rafforzamento della propria struttura dell’area service, ricerchiamo il seguente profilo: team leader service medical devices il candidato ideale ha preferibilmente una laurea triennale o cultura equivalente in ingriportando al service manager, avrà le seguenti responsabilità: garantire il miglior supporto al cliente (fornitura del livello di servizio, manutenzione preventiva, soluzioni di prodotto, rapporti con i clienti per la vendita dei servizi, servizi di laboratorio) attraverso un'efficace gestione delle risorse e, quando necessario, la presenza sul campo; assicurare la gestione delle risorse di assistenza sul field (team persone) per raggiungere gli obiettivi di fatturato e redditività; interfacciarsi periodicamente con il service delivery manager e /o regional manager per monitorare le performance dell’area, la customer satisfaction, il corretto utilizzo delle risorse e le opportunità di sviluppo del business; identificare key metrics e piani d’azione per approfondire la conoscenza dei clienti e coordinarsi con l’area sales per condividere e spingere al raggiungimento di soluzioni strategiche attraverso visite e incontri con i clienti; riportare il feedback del cliente al team per garantire che vengano intraprese adeguate azioni, condividendo le best practices con i team di assistenza; promuovere un’atmosfera di lavoro di squadra ed essere d’esempio per rafforzare le relazioni e le partnership con i clienti; stabilire kpi e obiettivi per i tecnici dell'assistenza, effettuando revisioni regolari, formando direttamente il personale e garantendo che vengano forniti formazione e sviluppo adeguati; promuovere lo sviluppo dei talenti attraverso un supporto e affiancamento attivodovendo presidiare tutto il territorio nazionale, verranno valutati candidati in tutta italiacompletano il profilo: forte orientamento al cliente e ai risultati, leadership, problem-solving e change management / capacità di innovazione, business e financial acumen, capacità di lavorare in teamha maturato inoltre un’esperienza di successo nella gestione di un teamheadquarter: milanosi è occupato/a di riparazioni, manutenzione in loco, installazione di strumenti di laboratoriobuona conoscenza della lingua inglese
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Il tavolo level è disponibile in diverse misuretavolo level colico allungabile il tavolo allungabile level di colico è perfetto per ogni ambiente, zona living o cucinastruttura tavolo level allungabile: tavolo allungabile con sistema di apertura a telescopiostruttura disponibile nelle seguenti finiture: bianco zucchero grigio antracite nero assoluto il piano è disponibile nelle seguenti finiture: laminato bianco zucchero grigio antracite cristallo bianco zucchero grigio antracite nero assoluto gres porcellanato grigio cemento grigio antracite terrazzo grey terrazzo black marmo opaco calacatta oro bianco statuario pietra grey pulpis brown nero marquinia misure tavolo level allungabile: disponibile nelle seguenti misure: cm110 (150-190) x 80 cmquesto complemento d'arredo si adatta con semplicità ad ogni tipo di arredamento, da quello più classico a quello più modernola struttura è in alluminio verniciato130 (170-210) x 80 cm160 (200-240) x 90 cmø 120(160-200) cm120(160-200) x120 tempi di consegna: tempo stimato per la consegna 30 giorni lavorativi dalla verifica pagamento avvenuto
Italia
136152001953125 €
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Il tavolo level è disponibile in diverse misuretavolo level colico allungabile il tavolo allungabile level di colico è perfetto per ogni ambiente, zona living o cucinastruttura tavolo level allungabile: tavolo allungabile con sistema di apertura a telescopiostruttura disponibile nelle seguenti finiture: bianco zucchero grigio antracite nero assoluto il piano è disponibile nelle seguenti finiture: laminato bianco zucchero grigio antracite cristallo bianco zucchero grigio antracite nero assoluto gres porcellanato grigio cemento grigio antracite terrazzo grey terrazzo black marmo opaco calacatta oro bianco statuario pietra grey pulpis brown nero marquinia misure tavolo level allungabile: disponibile nelle seguenti misure: cm110 (150-190) x 80 cmquesto complemento darredo si adatta con semplicità ad ogni tipo di arredamento, da quello più classico a quello più modernola struttura è in alluminio verniciato130 (170-210) x 80 cm160 (200-240) x 90 cmø 120(160-200) cm120(160-200) x120 tempi di consegna: tempo stimato per la consegna 30 giorni lavorativi dalla verifica pagamento avvenuto
Italia
1323699951171875 €
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Cette fonction nécessite d’allier fibre commerciale et compétences administratives mais au-delà de votre savoir-faire c’est votre curiosité technique et votre sens du service client qui feront la différence ! idéalement titulaire d’un bac+2 dans le commerce/vente/assistanat, avec une première expérience professionnelle similaire, vous êtes reconnu(e) pour votre orientation client et votre esprit de servicechez jean lain mobilités, nous sommes avant tout une famille investie dans un projet collectif au service de nos clients et de nos collaborateurs: jean lain s’occupe de vous, jean lain s’occupe de toutet si nous étions faits ‘lain’ pour l’autre ? intégrez le service après-vente de audi à cessy, vous découvrirez pourquoi 95% de nos collaborateurs sont fiers de travail chez nous ! jean lain mobilités recrute un chargé de clientèle h/f en cdien respectant les délais et nos procédures après-vente, vos missions sont les suivantes: prise de rendez-vous (par téléphone, mail) et priorisation des demandes accueil du client, ouverture et gestion de l’ordre de réparation elaboration et des devis, les interpréter aux clients et les relancer à réception des pièces saisie et édition des facturations gestion des véhicules de prêt tenue des stocks, des archives et du courrier traitement des litiges clients au quotidien, vous contribuez au développement du chiffre d’affaires de votre service en proposant les produits et services de l’entreprisece poste est basé à cessy, dans le pays de gexnotre cœur de métier ? distribution (neuf et occasion), réparation et location de véhicules notre orientation ? être fournisseur de toutes les mobilités notre fil conducteur ? la qualité de la relation clients notre fibre ? bienveillance, esprit d’équipe et créativité le groupe jean lain est acteur de la diversité au travail, nos postes sont ouverts à tousle permis b est nécessairebienvenue dans notre filiale concessionaire / garage des marques ds automobiles et citroën du pays de gex ! la mobilité du futur est l’enjeu majeur de notre transformation et depuis plus de 55 ans, nous sommes collaborateurs à mettre à profit nos compétences pour satisfaire nos clients et imaginer les mobilités de demain avec innovationsi vous êtes diplomate dans votre approche, que vous avez de bonnes facultés d’adaptation et que vous aimez travailler en équipe, ce poste est fait pour vous ! votre sens de l’organisation et votre aisance sur les outils administratifs vous seront indispensables pour réussir à ce postece que nous proposons ? nous vous offrons un cadre de travail confortable au sein d’un univers en pleine mutation ! locaux agréables, équipes bienveillantes environnement de travail challengeant, groupe en pleine transformation, tourné vers l’avenir mutuelle compétitive, tickets restaurant dématérialisés, bons cadeaux de noël, participation aux bénéfices, prime cooptation, café à volonté un parcours d’intégration individualisé et un suivi tout au long de votre carrière le groupe jean lain est acteur de la diversité au travail, nos postes sont ouverts à tous
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Carrello combi service pezzani combi service è un carrello porta vivande multi-funzione adatto per un utilizzo quotidiano in cucine, mense, asili, strutture ospedaliere e ristorantimisure combi service pezzani: altezza 82 cmlarghezza 64 cmprofondità 40 cm tempi di consegna combi service pezzani: tempo stimato per la consegna 25 / 30 giorni lavorativi dalla verifica pagamento avvenutostruttura combi service pezzani:carrello con struttura in laminato 18 mm, combinato con acciaio e vetro temperatocarrello pratico che dispone di uno spazio necessario a riporre vivande ed altri oggettiil vetro e gli accessori sono intercambiabilidotato di numerosi accessori asportabili in acciaio come i tre vassoi e la vaschettail vetro e gli accessori sono intercambiabili, per cui è possibile posizionarli a piacimentodotato di tre vassoi, uno piccolo e due grandi e una vaschetta
Italia
4707699890136719 €
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Laoa la513009 230mm digital laser level ruler spirit level angle gauge finder horizontal vertical cross line laser level
Italia
14220000267028809 €
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Descrizione:haccury mini corda orizzontale a forma di penna bubble level level cordino level meter line level rosso giallo opzionale 1 pzcaratteristiche:leva della mini-bolla della cordaforma della pennachiara superficie dello specchio, facile da controllare il livello di linea dei tiems appesiunico design a sospensione, può essere appeso alla corda, più facile da usareleggero, comodo da trasportarespecifica:marca: haccurycolore: rosso, giallo (opzionale)dimensioni: 75 * 12mmdimensioni: 12mmpeso: 6 gla confezione include:1x mini rope bubble line levelfoto dei dettagli
Italia
653000020980835 €
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Riportando direttamente al service sales coordinator, la figura dovrà svolgere le seguenti attività: principali obiettivi e compiti: supporta la vendita dei ricambi (offerte e commesse) promuove e gestisce l’offerta e la vendita dei ricambi “speciali” quali revamping e retrofit promuove interventi di manutenzione straordinaria ai clienti promuove contratti di service ai clienti gestisce le problematiche tecniche post-vendita con i clienti analizza i report di intervento e riporta le problematiche principali prepara e verifica il budget delle attività di service realizza statistiche sulle problematiche riscontrate in impianto supporta i tecnici commerciali in fase di offerta requisiti e competenze: buone capacità di comunicazione orientamento agli obiettivi aziendali e al risultato attitudine alla gestione di progetti ottime doti organizzative capacità relazionali e commerciali intelligenza sociale flessibilità, resistenza - gestione stress, proattività completano il profilo: disponibilità a trasferte lingue: italiano e inglese ottima occasione di inserimento in un contesto giovane, dinamico ed in crescitala società nostra cliente, da oltre 70 anni nel mercato dei prodotti e delle soluzioni per l’energia rinnovabile, per il potenziamento della propria struttura interna, ci ha incaricato di ricercare il seguente profilo: service sales engineer il / la candidato / a ideale ha preferibilmente conseguito laurea triennale in ingegneria elettrica o ha equivalente preparazione tecnica ed ha maturato 1 / 2 anni di esperienza nella stessa posizione in settori affiniuna precedente esperienza come tecnico-commerciale sarà considerato un plussede di lavoro: milano est
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Space work seleziona responsabile commerciale area service per multinazionale del settore metalmeccanico completa il profilo una spiccata dote commerciale e gestionale, ottime capacità relazionali e di negoziazione, proattività ed orientamento al risultato e problem solving lazienda offre: contratto di assunzionerequisiti richiesti: si richiede preferibilmente laurea in ingdovrà mappare il parco macchine venduto dai vari brand del gruppo nel tempo, contattando i clienti per proporre contratti di ricambio componentistica, revamping e manutenzione predittivagestirà i clienti sia italiani che esterigestionale o laurea in economia e commerciosede di lavoro: bassa bresciana referente della selezione: dott ottimo livello di inglesessa martina bettarigain modo particolare si occuperà di sviluppare commercialmente il post-vendita per la vendita di ricambistica e di eventuali revamping dimpiantodescrizione dellattività: la persona inserita avrà la responsabilità di implementare le attività commerciali connesse allarea service, stendendo un business plan e monitorando la sua applicazione esperienza pregressa in ruolo analogo, nello sviluppo del business del post-vendita o nel service, possibilmente maturata in aziende di macchine con un reparto commerciale strutturatogestirà il back office commerciale connesso al service, sviluppando i processi necessari allorganizzazione della funzione e coordinando i collaboratori assegnatiinquadramento e retribuzione commisurati allesperienza buona conoscenza del pacchetto office
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Back protector con omologazione en 1621-2 ce level 2protezioni torace con omologazione en 1621-3 ce level 2protezione spalle e gomiti estesa in materiale morbido con omologazione en 1621-1 ce level 2protezione con tessuto a rete elastica, traspirante e ventilataprotezioni petto, schiena, spalle e gomiti ergonomiche, morbide e sottilii tecnology in materiale visco - elasticoprotezioni rimovibili per facilitare il lavaggio della magliacompatibile con neck-braceapertura laterale con cerniera ykk con tiretto sulla cerniera
Italia
1299499969482422 €