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Review and approve service hours and overtimereview projects and define sow for service teamresponsibilities: manage all functions of the service departmentsdevelop and deliver in-house training for service team including service procedures, company’s policies and procedures, and machine-specific trainingensure that service department has all necessary tools and equipmentreview service reports and ensure administration of reports and invoices on a timely basiswork in collaboration with the hr department to maintain best practices for service departmentmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmentindustry experience & tenure: 10 years’ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experiencestrategic thinking: develops and implements strategic priorities to achieve organizational goalspromote/sell maintenance programs to existing customersdemonstrates an independent, results-driven work ethicbusiness acumen: understands business implications of decisionscompetencies: adaptability: adapts to changes in the work environmentmust be fluent in english – reading, writing and speaking must be fluent in italian – speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootinginnovation: displays original thinking and creativity and meets challenges with resourcefulnessdisplays orientation to profitabilityaligns work with strategic goalscontributes to building a positive team spiritability to read and understand european blueprints and pneumatic diagramsdemonstrates knowledge of market and competitioncreate detailed reports for upper managementunderstands needs, creates distinctive value, and builds meaningful relationshipssalary: negotiable please email resume tobrings strong network connections and relationshipslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackcustomer service:focuses on serving customers as the organization’s top prioritymanages competing demands and changes approach or method to best fit the situationmanage emergency calls and warranty workwill not sponsor visasmaintain customer satisfaction and company’s good standing through pre-service planning and post-service follow upability to travel full benefits package including health, pension, 401k and paid vacation timeprovide feedback to management for department improvement and efficiencyadapts strategy to changing conditionsa self-starter and team player who is motivated to succeeddemonstrates persistence and overcomes obstacles and measures self against standard of excellencegathers and analyses information skilfully and develops alternative solutionsliaise with sales and after sales teams on upcoming projects and installsnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusunderstands organization's strengths & weaknessesparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglyaligns organization and resources to deliver on customer commitmentsexpert communication: excellent verbal and written communication skillsplanning/organizing:: prioritizes and plans work activities while efficiently managing timesuperior people/customer relationship skills as well as strong interpersonal skillsproblem solving:identifies and resolves problems in a timely mannerit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homework with management for tradeshow preparations and set upsoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemtravel 50%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedassist customer care coordinator in resource identification and planningcollaboration and teamwork: balances team and individual responsibilitiesover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesdriven to create value for customerspivotal experience & expertise functional experience: brings strong commercial experiencemotivation:sets and achieves challenging goalsmaintain neat and orderly warehouse and workshopresponds promptly to customer needs to meet commitmentsanalyses market and competition and identifies external threats and opportunitiesthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmetics
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Biomedica, chimica, biologia, fisica ed elettronica con almeno 4 / 6 anni di esperienza nell’area serviceper il nostro cliente, azienda multinazionale leader nel settore dei dispositivi medici e strumentazione scientifica con prodotti di alta qualità e un eccellente customer service, per il rafforzamento della propria struttura dell’area service, ricerchiamo il seguente profilo: team leader service medical devices il candidato ideale ha preferibilmente una laurea triennale o cultura equivalente in ingriportando al service manager, avrà le seguenti responsabilità: garantire il miglior supporto al cliente (fornitura del livello di servizio, manutenzione preventiva, soluzioni di prodotto, rapporti con i clienti per la vendita dei servizi, servizi di laboratorio) attraverso un'efficace gestione delle risorse e, quando necessario, la presenza sul campo; assicurare la gestione delle risorse di assistenza sul field (team persone) per raggiungere gli obiettivi di fatturato e redditività; interfacciarsi periodicamente con il service delivery manager e /o regional manager per monitorare le performance dell’area, la customer satisfaction, il corretto utilizzo delle risorse e le opportunità di sviluppo del business; identificare key metrics e piani d’azione per approfondire la conoscenza dei clienti e coordinarsi con l’area sales per condividere e spingere al raggiungimento di soluzioni strategiche attraverso visite e incontri con i clienti; riportare il feedback del cliente al team per garantire che vengano intraprese adeguate azioni, condividendo le best practices con i team di assistenza; promuovere un’atmosfera di lavoro di squadra ed essere d’esempio per rafforzare le relazioni e le partnership con i clienti; stabilire kpi e obiettivi per i tecnici dell'assistenza, effettuando revisioni regolari, formando direttamente il personale e garantendo che vengano forniti formazione e sviluppo adeguati; promuovere lo sviluppo dei talenti attraverso un supporto e affiancamento attivoha maturato inoltre un’esperienza di successo nella gestione di un teamdovendo presidiare tutto il territorio nazionale, verranno valutati candidati in tutta italiasi è occupato/a di riparazioni, manutenzione in loco, installazione di strumenti di laboratoriocompletano il profilo: forte orientamento al cliente e ai risultati, leadership, problem-solving e change management / capacità di innovazione, business e financial acumen, capacità di lavorare in teamheadquarter: milanobuona conoscenza della lingua inglese
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Cette fonction nécessite d’allier fibre commerciale et compétences administratives mais au-delà de votre savoir-faire c’est votre curiosité technique et votre sens du service client qui feront la différence ! idéalement titulaire d’un bac+2 dans le commerce/vente/assistanat, avec une première expérience professionnelle similaire, vous êtes reconnu(e) pour votre orientation client et votre esprit de servicechez jean lain mobilités, nous sommes avant tout une famille investie dans un projet collectif au service de nos clients et de nos collaborateurs: jean lain s’occupe de vous, jean lain s’occupe de toutet si nous étions faits ‘lain’ pour l’autre ? intégrez le service après-vente de audi à cessy, vous découvrirez pourquoi 95% de nos collaborateurs sont fiers de travail chez nous ! jean lain mobilités recrute un chargé de clientèle h/f en cdien respectant les délais et nos procédures après-vente, vos missions sont les suivantes: prise de rendez-vous (par téléphone, mail) et priorisation des demandes accueil du client, ouverture et gestion de l’ordre de réparation elaboration et des devis, les interpréter aux clients et les relancer à réception des pièces saisie et édition des facturations gestion des véhicules de prêt tenue des stocks, des archives et du courrier traitement des litiges clients au quotidien, vous contribuez au développement du chiffre d’affaires de votre service en proposant les produits et services de l’entreprisebienvenue dans notre filiale concessionaire / garage des marques ds automobiles et citroën du pays de gex ! la mobilité du futur est l’enjeu majeur de notre transformation et depuis plus de 55 ans, nous sommes collaborateurs à mettre à profit nos compétences pour satisfaire nos clients et imaginer les mobilités de demain avec innovationnotre cœur de métier ? distribution (neuf et occasion), réparation et location de véhicules notre orientation ? être fournisseur de toutes les mobilités notre fil conducteur ? la qualité de la relation clients notre fibre ? bienveillance, esprit d’équipe et créativité le groupe jean lain est acteur de la diversité au travail, nos postes sont ouverts à tousce poste est basé à cessy, dans le pays de gexsi vous êtes diplomate dans votre approche, que vous avez de bonnes facultés d’adaptation et que vous aimez travailler en équipe, ce poste est fait pour vous ! votre sens de l’organisation et votre aisance sur les outils administratifs vous seront indispensables pour réussir à ce postece que nous proposons ? nous vous offrons un cadre de travail confortable au sein d’un univers en pleine mutation ! locaux agréables, équipes bienveillantes environnement de travail challengeant, groupe en pleine transformation, tourné vers l’avenir mutuelle compétitive, tickets restaurant dématérialisés, bons cadeaux de noël, participation aux bénéfices, prime cooptation, café à volonté un parcours d’intégration individualisé et un suivi tout au long de votre carrière le groupe jean lain est acteur de la diversité au travail, nos postes sont ouverts à tousle permis b est nécessaire
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Carrello combi service pezzani combi service è un carrello porta vivande multi-funzione adatto per un utilizzo quotidiano in cucine, mense, asili, strutture ospedaliere e ristorantimisure combi service pezzani: altezza 82 cmlarghezza 64 cmprofondità 40 cm tempi di consegna combi service pezzani: tempo stimato per la consegna 25 / 30 giorni lavorativi dalla verifica pagamento avvenutostruttura combi service pezzani:carrello con struttura in laminato 18 mm, combinato con acciaio e vetro temperatoil vetro e gli accessori sono intercambiabili, per cui è possibile posizionarli a piacimentodotato di tre vassoi, uno piccolo e due grandi e una vaschettadotato di numerosi accessori asportabili in acciaio come i tre vassoi e la vaschettail vetro e gli accessori sono intercambiabilicarrello pratico che dispone di uno spazio necessario a riporre vivande ed altri oggetti
Italia
4707699890136719 €
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Riportando direttamente al service sales coordinator, la figura dovrà svolgere le seguenti attività: principali obiettivi e compiti: supporta la vendita dei ricambi (offerte e commesse) promuove e gestisce l’offerta e la vendita dei ricambi “speciali” quali revamping e retrofit promuove interventi di manutenzione straordinaria ai clienti promuove contratti di service ai clienti gestisce le problematiche tecniche post-vendita con i clienti analizza i report di intervento e riporta le problematiche principali prepara e verifica il budget delle attività di service realizza statistiche sulle problematiche riscontrate in impianto supporta i tecnici commerciali in fase di offerta requisiti e competenze: buone capacità di comunicazione orientamento agli obiettivi aziendali e al risultato attitudine alla gestione di progetti ottime doti organizzative capacità relazionali e commerciali intelligenza sociale flessibilità, resistenza - gestione stress, proattività completano il profilo: disponibilità a trasferte lingue: italiano e inglese ottima occasione di inserimento in un contesto giovane, dinamico ed in crescitala società nostra cliente, da oltre 70 anni nel mercato dei prodotti e delle soluzioni per l’energia rinnovabile, per il potenziamento della propria struttura interna, ci ha incaricato di ricercare il seguente profilo: service sales engineer il / la candidato / a ideale ha preferibilmente conseguito laurea triennale in ingegneria elettrica o ha equivalente preparazione tecnica ed ha maturato 1 / 2 anni di esperienza nella stessa posizione in settori affinisede di lavoro: milano estuna precedente esperienza come tecnico-commerciale sarà considerato un plus
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Space work seleziona responsabile commerciale area service per multinazionale del settore metalmeccanicogestirà i clienti sia italiani che esterigestionale o laurea in economia e commerciodescrizione dellattività: la persona inserita avrà la responsabilità di implementare le attività commerciali connesse allarea service, stendendo un business plan e monitorando la sua applicazione completa il profilo una spiccata dote commerciale e gestionale, ottime capacità relazionali e di negoziazione, proattività ed orientamento al risultato e problem solving lazienda offre: contratto di assunzionedovrà mappare il parco macchine venduto dai vari brand del gruppo nel tempo, contattando i clienti per proporre contratti di ricambio componentistica, revamping e manutenzione predittivainquadramento e retribuzione commisurati allesperienzasede di lavoro: bassa bresciana referente della selezione: dottssa martina bettarigain modo particolare si occuperà di sviluppare commercialmente il post-vendita per la vendita di ricambistica e di eventuali revamping dimpiantogestirà il back office commerciale connesso al service, sviluppando i processi necessari allorganizzazione della funzione e coordinando i collaboratori assegnati esperienza pregressa in ruolo analogo, nello sviluppo del business del post-vendita o nel service, possibilmente maturata in aziende di macchine con un reparto commerciale strutturatorequisiti richiesti: si richiede preferibilmente laurea in ing buona conoscenza del pacchetto office ottimo livello di inglese
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Nice to have: poseer uno o más certificaciones en el ámbito ict security (cissp, cisa, cism, giac, gsec, gcia, gcih, grem, gpen…)about the company: para empresa de consultoría de alcance internacional, nuestros recruitment engineers se encuentran en la búsqueda de un cyber security engineeridentificar la vulnerabilidad del sistema y las áreas de mejoracontribuir a la difusión de la cultura de ciberseguridad informática en la empresatechyon: information technology recruitment experts | head hunter techyon es el primer head hunter exclusivamente especializado en la búsqueda y selección de profesionales senior y managers en el ámbito de information technologyconocimientos de herramientas y técnicas de vulnerability management y de incident managementcompetencia en la implementación y gestión de sistemas de identity y access managementcore responsibilities: desarrollar procesos, protocolos y políticas de seguridad informáticanuestros recruitment engineers seleccionan los mejores perfiles it para prestigiosas empresas de consultoría, bancos, empresas de servicios, grupos de fabricación, start-ups y empresas de digital dna companyconocimientos profundos de las normas y principales estándares en el ámbito de seguridad (iso/iec) como isocompetencias en los sistemas de seguridad perimetral como firewall, antispam, anti malware, ips, ids, naclocation: málagaconocimientos excelentes de inglés escrito y habladomust have: al menos 4 años de experiencia en este rolevaluar los riesgos relacionados con las soluciones de seguridad it
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Responsabilità: implementare e coordinare lattività di monitoraggio dei processi di gestione e analisi degli incidenti di cyber security studiare e integrare contromisure e procedure sia tecniche che organizzative con la finalità di rilevare, diagnosticare e contrastare minacce di sicurezza informatica configurare, gestire ed utilizzare tools investigativi di analisi implementare e gestire soluzioni e tecnologie di information security condurre indagini su potenziali attività fraudolente redigere incident report misurare le metriche e redigere reportistica sulle operazioni di sicurezza svolte requisiti: motivazione e capacità di lavorare in team problem solving esperienza maturata in ambito ict security curiosità e predisposizione all'innovazione e all'aggiornamento comprovate skill tecniche in tema di: linee guida owasp, tecniche di penetration test e modalità di rilevazione delle minacce informatiche; fraud management, risk analysis e incident response; principali strumenti di protezione delle reti e dei sistemi (esips, ids, firewall, proxy, sistemi antivirus e antispam, eccil candidato sarà di supporto all'interno dellazienda per la definizione di soluzioni infrastrutturali e applicative sicure, per limplementazione dei monitoraggi e per la definizione delle linee guida aziendalipartecipazione a corsi di formazione avanzata e certificazionilattività quindi prevedrà una stretta collaborazione con professionisti interni ed esterni allazienda, che lavorano su diversi livelli dell'infrastruttura e dellorganizzazionenet, php) e di gestione database requisiti preferenziali: competenza su infrastrutture cloud e sullo sviluppo di applicazioni cloud-nativee' richiesta la disponibilità a trasferte sul territorio nazionale presso aziende clienti); conoscenza dei principali protocolli di rete analisi dei log e traffico di rete padronanza dei linguaggi di programmazione (in particolare java
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Specifica:nome del prodotto: wifi ip fotograficaprocessore: gk7205v200app: icseepixel della fotocamera: 5klente: 3,6 mmmodello di luce notturna: visione notturna a doppia luce concentrata a 4 luci a coloridistanza di illuminazione a infrarossi: entro 30 metriframe rate: frame rate massimo: 50 hz: adattamento del frame rate di rete da 1 a 25 fpsfunzione di avviso: allarme di riconoscimento umano a doppia luce intelligente/trasversale, area, rilevamento del flusso bidirezionalemodalità di allarme: avviso sirena, allarme push tramite app mobile, voce di allarme personalizzata, impostazione allarme a linee incrociate/areavoce a due vie: attesaangolo di rotazione dellirradiazione: ruota di 320 gradi in orizzontale a sinistra ea destra e di 90 gradi in verticaleinterfaccia cablata: 1 rj45 porta ethernet adattiva 10m/100minterfaccia di archiviazione: scheda micro sd (maxspingere le informazioni di allarme umano mobile in modo sensibile, impostazioni di allarme vocale personalizzate3rilevamento umano: linea di attraversamento, area, rilevamento del flusso bidirezionale, solo per forma umana, loggetto non attiva lallarme2supporta il monitoraggio remoto del client mobile, supporta il push del messaggio dopo lallarme8-128 g)standard wi-fi: ieee80211nintervallo di frequenza: 2,4 ghz ~ 2,4835 ghztemperatura e umidità: zero 10°c -60°c, umidità inferiore al 90% (senza condensa)alimentazione: dc 12v ± 10%dimensioni del prodotto: 160 × 107 × 107 mmcaratteristiche:1
Italia
532599983215332 €
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Tamini azienda italiana del gruppo terna, leader nella progettazione e produzione di trasformatori industriali, di potenza e speciali, è alla ricerca di un responsabile crm service a supporto del team service per la corretta gestione ed indirizzo delle richieste dei clienti e per l'attività proattiva di identificazione di nuove opportunità commercialimail di avanzamento lavori); - monitoraggio di tutte le comunicazioni con il cliente (perimetro service); - responsabilità per la corretta segmentazione della base clienti; - aggiornamento / manutenzione del database clienti (anagrafica, informazioni relative a precedenti contatti con tamini, etc:); - follow-up commerciale su eventuali ritardi relativi alle richieste dei clientirequisiti necessari: diploma in materie tecniche (elettrica o meccanica) o economiche; esperienza di almeno 2 anni in attività di sales, crm o con significativa interfaccia con il cliente, preferibilmente all'interno di società manufatturiere; elevata flessibilità; buona conoscenza della lingua inglese; abilità comunicative, facilità nelle relazioni umane; capacità di lavoro in squadra; sede di lavoro legnano (mi) contratto full timela figura ricercata si occuperà delle seguenti attività: - interfaccia di primo livello per le richieste dei clienti e supporto alla risoluzione nei casi definiti dalle procedure interne; - supporto al commerciale nell'acquisizione di nuovi clienti tramite campagne di recall, mailing o altre tipologie di contatto "promozionale"; - supporto al commerciale nella gestione continua del cliente tramite attività, anche pro-attive, di interfaccia con lo stesso (es
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La risorsa inserita si occuperà delle seguenti mansioni: gestire le postazioni di lavoro e prepararle; lavorare al service desk, gestire le stampanti e i dispositivi mobili; gestire e mantenere l'infrastruttura del cliente; creare procedure per gli utenti; lavorare per kpi su service desk; gestione attività di ticketingmultinazionale specializzata in soluzioni di automazione per i laboratori di analisi, ricerca una risorsa in qualità di ict service desk specialist junior, appartenente alle categorie protette (lsede di lavoro: val della torrediploma in informatica; un anno di esperienza pregressa in ruoli similari è gradita; buona conoscenza di windows 10; passione per l'informatica; precisione, pazienza e capacità di lavorare per prioritàorario: part time/full time
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Space work seleziona junior service engineer per azienda impiantisticadescrizione dellattivita: la persona inserita risponderà al service and remote control engineers coordinator e, dopo un iniziale periodo di formazione, si occuperà in affiancamento al senior service engineer dellassistenza dei clienti italiani ed esteri nella fase di post-venditacompletano il profilo flessibilità, buone doti relazionali e organizzative, e forte predisposizione al lavoro in teamnello specifico la figura ricercata dovrà: ricevere segnalazioni da clienti italiani e/o esteri, effettuare la diagnosi dei problemi e supportarli telefonicamente impostando la soluzione pianificare e gestire lorganizzazione degli interventi delle squadre operative, partecipare allintervento on-site fornendo supporto alla squadra operativa predisporre report tecnici per i clienti segnalare le eventuali non conformità/reclami di cui viene a conoscenza e gestire le azioni correttive, preventive e di miglioramento assegnate requisiti richiesti: laurea magistrale ingegneria, preferibilmente nei settori energetici, industriali o ambientalisi richiede conoscenza base del disegno tecnicobuona conoscenza dellinglese e conoscenza discreta del tedesco e/o del franceseinquadramento e retribuzione commisurati allesperienzassa martina bettariganon è richiesta pregressa esperienza, si valutando anche neolaureati/esede di lavoro: brescia referente della selezione: dottlazienda offre: contratto di assunzione
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Space work seleziona junior service engineer per azienda impiantisticadescrizione dellattivita: la persona inserita risponderà al service and remote control engineers coordinator e, dopo un iniziale periodo di formazione, si occuperà in affiancamento al senior service engineer dellassistenza dei clienti italiani ed esteri nella fase di post-venditacompletano il profilo flessibilità, buone doti relazionali e organizzative, e forte predisposizione al lavoro in teamnello specifico la figura ricercata dovrà: ricevere segnalazioni da clienti italiani e/o esteri, effettuare la diagnosi dei problemi e supportarli telefonicamente impostando la soluzione pianificare e gestire lorganizzazione degli interventi delle squadre operative, partecipare allintervento on-site fornendo supporto alla squadra operativa predisporre report tecnici per i clienti segnalare le eventuali non conformità/reclami di cui viene a conoscenza e gestire le azioni correttive, preventive e di miglioramento assegnate requisiti richiesti: laurea magistrale ingegneria, preferibilmente nei settori energetici, industriali o ambientalibuona conoscenza dellinglese e conoscenza discreta del tedesco e/o del francesesi richiede conoscenza base del disegno tecnicoinquadramento e retribuzione commisurati allesperienzanon è richiesta pregressa esperienza, si valutando anche neolaureati/esede di lavoro: brescialazienda offre: contratto di assunzione
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Space work seleziona responsabile service per azienda produttrice di impianti per lindustria delle materie plasticheinoltre avrà il compito di gestire e implementare la strategia commerciale connessa allafter sales, contattando i clienti attivi per proporre contratti di manutenzione predittiva, ricambistica e revamping, con lobiettivo di sviluppare il business del servicesede di lavoro: provincia di brescia referente della selezione: dottinquadramento e retribuzione commisurati allesperienzametterà quindi in atto le azioni correttive, supportando laddove possibile il cliente a livello telefonico o da remoto, oppure organizzando e coordinando lintervento tecnico in loco da parte degli operatorissa martina bettarigadescrizione dellattività: la persona inserita sarà responsabile dellassistenza dei clienti italiani ed esteri nella fase di post-venditanello specifico si occuperà di recepire le segnalazioni da parte dei clienti, effettuando la diagnosi dei problemi a livello tecnico in base alle caratteristiche dellimpiantolazienda offre: contratto di assunzione esperienza pregressa maturata in ambito service, preferibilmente in aziende di macchine o automazione industriale o in realtà nel settore delle materie plastiche conoscenza del pacchetto office ottima conoscenza della lingua ingleseinfine, si occuperà della verifica del materiale in uscita, svolgendo un controllo dal punto di vista qualitativo completano il profilo spiccate doti commerciali e gestionali, ottime capacità relazionali e di negoziazione, proattività ed orientamento al risultato e problem solvingrequisiti richiesti: diploma tecnico o laurea
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Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticisi occuperà di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodottorequisiti richiesti: diploma di istituto tecnico, elettronico/informaticodescrizione dellattività: la persona inserita dovrà gestire lassistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clientessa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (ddovrà gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hoc) per partecipare alla selezione candidarsi allannuncio https://spaceworkinquadramento e retribuzione commisurati allesperienzait/jobs/addettoa_customer_service_tecnico__rif__/it/avrà la responsabilità di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e lemissione dei documenti di scarico di magazzinoavere abilità nelluso del telefono e del pacchetto office; è gradita la competenza nelluso di un crmsede di lavoro: provincia di brescia referente della selezione: dottlazienda offre: contratto di assunzioneavere conoscenza base di elettronica, informatica, meccanicasaper pianificare e lavorare per obiettivi
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Scopri bike service 267006000acquista attrezzo pneumatici e accessori per la tua moto su brixiamoto
Italia
22 €