Optimising
Elenco optimising
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Assist the team manager with proactively optimising and maintaining an effective quality and assurance processlottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsresponsibilities coordinate, prioritise and allocate daily tasks within team members, set or negotiate deadlines and completion dates, and monitor progress to ensure completion and meeting of deadlines efficientlyensure that all standard operating procedures are followed and that all current and new team members are trained in order to maintain a good standard of performancemust have proven experience of detailed, investigative and analytical working practicesemployees are empowered to do their best but held accountable for their actionsability to deliver effectively constructive feedbackenglish language knowledge at a business levelthey will be required to coordinate, prioritise and distribute workload appropriately to ensure efficient meeting of deadlines, monitor tasks completed by the team to maintain a good standard of performance and quality and contribute to the development and monitoring of the company’s anti money laundering/counter terrorist financing programself-motivation and ability to motivate otherstailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwcarry out annual performance appraisals for the team members and provide feedback on the same to the aml managerlottolandcorporateplay a key role in the resourcing and onboarding processit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageidentify training needs and prepare development plansliaise with the responsible gambling and risk teamsprovide monthly feedback on team performance, when requestedgrit and determination is a prerequisite for all lottolandersproven skills in complex problem solving, judgment, critical thinking and decision makingrecognised aml qualificationmanagers need to inspire and develop their teams to get the most out of themability to work on own initiative and to challenge processes where improvements could be madestrong organizational skills with an emphasis on accuracy and timelinesscom right to work in gibraltar no agencies at this time pleaseremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solhonesty, integrity and trust are a givenlottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the team lead will be responsible for the continuous development and motivation of team membersprepare work schedule and monitor individuals’ attendance to ensure adequate staffing aligned with the resource availability and workloadevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityputting customers first is key to lottoland’s success as is collaboration across the businesslottoland could be just the place for youexperience with writing policies and processesgood command of microsoft office toolsability to perform well under tight deadlinesmaintain effective communication flow, distribution of relevant information to and from the teamnice to have previous experience of working within an aml environment in the online gambling industrypassion for innovation is a strength that is valued in lottoland employeesexcellent communication, networking and conflict management skillsenable and facilitate successful implementation of company policies and objectives
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Otherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processeslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsdesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goalwrite and maintain technical documentation such as user manuals, system documentation, and training materialsimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowsemployees are empowered to do their best but held accountable for their actionscreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businessunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardsatlassian certificationwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwmust have 2+ year’s experience in atlassian administrator roletailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationimprove team jira metrics (especially cost-per-ticket) with optimised workflowsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagelottolandcorporateability to prioritize across various tasks and manage changes in daily workloadexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementgrit and determination is a prerequisite for all lottolandersconfigure jira software, including jira core and jira service desk / jira service managementin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionsmanagers need to inspire and develop their teams to get the most out of themnice to have experience with okta sso integrationcom right to work in gibraltar no agencies at this time pleaseextensive knowledge of administering atlassian applications in medium-to-large businessremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solhonesty, integrity and trust are a givenexperience customizing workflows, setting up dashboards, and generating reportslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsimprove the return on investment by handling licensing and atlassian spendreview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationsevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityputting customers first is key to lottoland’s success as is collaboration across the businessmeasures of success reduced costs of collaboration tools and increased value-for-moneylottoland could be just the place for youknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etcunderstanding of system administration principles (monitoring, network, storage, scripting)help teams to set up and manage slas, issue types, etcdevelop training materials and deliver training to power userspassion for innovation is a strength that is valued in lottoland employeesgood experience of writing and supporting custom jql to help teams get the information they needfor more efficient ticket handlingexperience with jira service deskreview and configure current service desk portal for easier navigation by users
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The successful candidate will be responsible for automating proven email journeys and campaigns, as well as optimising to drive performance (conversion, cross-sell and retention) and efficiencyservice) comms across the email, sms and ivr channels within pardot and synced to data warehouse automating proven new renewal, in life and customer service journeys (and any other legacy manually processed journeys) migrate manually sent agent emails from outlook into salesforce monitoring and reporting on the sending and quality of our automated customer comms, identifying and actioning opportunities for iterative improvements owning our pardot instance and the integration with salesforce (also other email sending services like sendgrid, where required) working with the salesforce product manager to prioritise customer comms work within the broader business context, and marshal the resources needed to execute ensuring compliance in how our customer marketing audiences across the group are maintained work as part of cross-functional teams with other marketing, digital product, tech and commercial people up and down the funnel to drive growth, retention and efficiency experience: 3-5 years in a similar role proven ability to delivery growth and efficiency through pardot-powered customer comms what we are looking for: great understanding of pardot and its salesforce integration ideally, some experience using sms or whatsapp as a channel proven ability to make progress within a complex and collaborative business ability to simplify, prioritise and focus good analytical skills understanding of customer experience mapping techniques understanding of software development methodologies and project management a do-er not just a manager, you love being hands on a collaborator, working with teams across the business to make the right campaigns to meet objectives, and to marshal the resources needed to make them perform ability to work in a very fast-paced environment and meet tight deadlines excellent interpersonal skills - can communicate concisely and confidently at all levels about bionic: at bionic, we want to make it radically easier to run a small businesswe are looking for a pardot specialist contractor to join us in a fast-paced environment where innovative ideas and projects come to lifewe use smart technology and data and combine it with world class human service, to help business owners sort their business essentials: business energy, insurance, connectivity, telecoms, and commercial finance solutionsday-to-day in the role: ability to set up automated, transactional (e