Optimising
Elenco optimising
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Assist the team manager with proactively optimising and maintaining an effective quality and assurance processgood command of microsoft office toolsmust have proven experience of detailed, investigative and analytical working practicesplay a key role in the resourcing and onboarding processself-motivation and ability to motivate otherslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsidentify training needs and prepare development plansability to perform well under tight deadlinesability to deliver effectively constructive feedbackstrong organizational skills with an emphasis on accuracy and timelinessremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solability to work on own initiative and to challenge processes where improvements could be madepassion for innovation is a strength that is valued in lottoland employeesnice to have previous experience of working within an aml environment in the online gambling industrytailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationhonesty, integrity and trust are a givenin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the team lead will be responsible for the continuous development and motivation of team membersmaintain effective communication flow, distribution of relevant information to and from the teamprepare work schedule and monitor individuals’ attendance to ensure adequate staffing aligned with the resource availability and workloadensure that all standard operating procedures are followed and that all current and new team members are trained in order to maintain a good standard of performanceproven skills in complex problem solving, judgment, critical thinking and decision makinglottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathscarry out annual performance appraisals for the team members and provide feedback on the same to the aml managerresponsibilities coordinate, prioritise and allocate daily tasks within team members, set or negotiate deadlines and completion dates, and monitor progress to ensure completion and meeting of deadlines efficientlyemployees are empowered to do their best but held accountable for their actionsexcellent communication, networking and conflict management skillsputting customers first is key to lottoland’s success as is collaboration across the businesscom right to work in gibraltar no agencies at this time pleaseevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagewe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwprovide monthly feedback on team performance, when requestedrecognised aml qualificationlottoland could be just the place for youenglish language knowledge at a business levelliaise with the responsible gambling and risk teamsmanagers need to inspire and develop their teams to get the most out of themexperience with writing policies and processesgrit and determination is a prerequisite for all lottolandersenable and facilitate successful implementation of company policies and objectivesthey will be required to coordinate, prioritise and distribute workload appropriately to ensure efficient meeting of deadlines, monitor tasks completed by the team to maintain a good standard of performance and quality and contribute to the development and monitoring of the company’s anti money laundering/counter terrorist financing programlottolandcorporate
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Otherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processeslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsextensive knowledge of administering atlassian applications in medium-to-large businessreview and configure current service desk portal for easier navigation by usersimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowsunderstanding of system administration principles (monitoring, network, storage, scripting)remember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solpassion for innovation is a strength that is valued in lottoland employeestailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationhonesty, integrity and trust are a givenexperience customizing workflows, setting up dashboards, and generating reportscreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businesswrite and maintain technical documentation such as user manuals, system documentation, and training materialslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsdevelop training materials and deliver training to power usersexperience with jira service deskemployees are empowered to do their best but held accountable for their actionsreview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationsnice to have experience with okta sso integrationputting customers first is key to lottoland’s success as is collaboration across the businesscom right to work in gibraltar no agencies at this time pleaseevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardsgood experience of writing and supporting custom jql to help teams get the information they needimprove team jira metrics (especially cost-per-ticket) with optimised workflowsability to prioritize across various tasks and manage changes in daily workloadit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagemust have 2+ year’s experience in atlassian administrator rolewe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwconfigure jira software, including jira core and jira service desk / jira service managementlottoland could be just the place for youatlassian certificationmanagers need to inspire and develop their teams to get the most out of themknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etcexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementmeasures of success reduced costs of collaboration tools and increased value-for-moneyimprove the return on investment by handling licensing and atlassian spenddesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goalgrit and determination is a prerequisite for all lottolandersin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionsfor more efficient ticket handlinghelp teams to set up and manage slas, issue types, etclottolandcorporate
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The successful candidate will be responsible for automating proven email journeys and campaigns, as well as optimising to drive performance (conversion, cross-sell and retention) and efficiencywe use smart technology and data and combine it with world class human service, to help business owners sort their business essentials: business energy, insurance, connectivity, telecoms, and commercial finance solutionswe are looking for a pardot specialist contractor to join us in a fast-paced environment where innovative ideas and projects come to lifeservice) comms across the email, sms and ivr channels within pardot and synced to data warehouse automating proven new renewal, in life and customer service journeys (and any other legacy manually processed journeys) migrate manually sent agent emails from outlook into salesforce monitoring and reporting on the sending and quality of our automated customer comms, identifying and actioning opportunities for iterative improvements owning our pardot instance and the integration with salesforce (also other email sending services like sendgrid, where required) working with the salesforce product manager to prioritise customer comms work within the broader business context, and marshal the resources needed to execute ensuring compliance in how our customer marketing audiences across the group are maintained work as part of cross-functional teams with other marketing, digital product, tech and commercial people up and down the funnel to drive growth, retention and efficiency experience: 3-5 years in a similar role proven ability to delivery growth and efficiency through pardot-powered customer comms what we are looking for: great understanding of pardot and its salesforce integration ideally, some experience using sms or whatsapp as a channel proven ability to make progress within a complex and collaborative business ability to simplify, prioritise and focus good analytical skills understanding of customer experience mapping techniques understanding of software development methodologies and project management a do-er not just a manager, you love being hands on a collaborator, working with teams across the business to make the right campaigns to meet objectives, and to marshal the resources needed to make them perform ability to work in a very fast-paced environment and meet tight deadlines excellent interpersonal skills - can communicate concisely and confidently at all levels about bionic: at bionic, we want to make it radically easier to run a small businessday-to-day in the role: ability to set up automated, transactional (e