Metrics

Elenco metrics

  • Improve team jira metrics (especially cost-per-ticket) with optimised workflowslottolandcorporategrit and determination is a prerequisite for all lottolandersunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardsexperience customizing workflows, setting up dashboards, and generating reportscreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businessimprove the return on investment by handling licensing and atlassian spendevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityexperience with jira service deskwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwmeasures of success reduced costs of collaboration tools and increased value-for-moneyunderstanding of system administration principles (monitoring, network, storage, scripting)write and maintain technical documentation such as user manuals, system documentation, and training materialslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsreview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationslottoland could be just the place for yougood experience of writing and supporting custom jql to help teams get the information they needimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowsability to prioritize across various tasks and manage changes in daily workloademployees are empowered to do their best but held accountable for their actionsputting customers first is key to lottoland’s success as is collaboration across the businessmust have 2+ year’s experience in atlassian administrator roledesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goaltailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solmanagers need to inspire and develop their teams to get the most out of themconfigure jira software, including jira core and jira service desk / jira service managementatlassian certificationnice to have experience with okta sso integrationlottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagepassion for innovation is a strength that is valued in lottoland employeesextensive knowledge of administering atlassian applications in medium-to-large businesshonesty, integrity and trust are a givenreview and configure current service desk portal for easier navigation by userscom right to work in gibraltar no agencies at this time pleaseotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etcexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementfor more efficient ticket handlingdevelop training materials and deliver training to power usersin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionshelp teams to set up and manage slas, issue types, etc

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  • Build high performing teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding resultsthis includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or contextmission and values our mission is to be both the technology partner and employer of choice for the uk general insurance marketbased across the uk and europe, our support and development services make us a truly diverse organization that offers a range of it solutions to insurance brokers, insurers, and managing general agentspersistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectivesownership & accountability: takes personal accountability and ownership for their workopen gi is a leading software development company and a trusted partner to the general insurance industrythis includes learning, practicing and experimenting with tools, techniques and frameworks that foster collaborative working environmentsyour key responsibilities delivery management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitmentsour values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers: accountability: we take personal pride in finding solutions and achieving results innovation: we lead the market by being proactive, product-led, and forward-thinking teamwork: we work collaboratively, recognizing and celebrating success trust: we build trust on integrity, transparency, and respect benefits package competitive salary depending on skills and experience company pension bonus opportunity life assurance and critical illness cover cycle to work scheme perkbox – an exclusive platform offering a wide range of discounts and benefits holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme a hybrid approach to work opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at open gi where individuals who enjoy the same pursuits can get together wellbeing – wills at work scheme, employee assistance programme and mental health first aiders to apply for this role please click the apply button and send us your covering letter and cvunderstanding which scope management techniques to employ based on the impact of the changeagile & lean principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignmentcsm or psm (advantageous) educated to degree level (advantageous) a degree in a computer related subject (advantageous) relevant professional qualifications (advantageous) experience 5+ years of experience working as an agile project manager, iteration manager and/or scrum master 3+ years of experience working in any software development team role experience working with agile delivery methods experience working with a cross-functional software development team skills an inspired sense of shared purpose within the project team a defined roadmap and well understood success criteria aligned to delivery needs consistent transparent, and accessible communications to all stakeholders internal and external realistic and regular expectation setting and negotiation risk mitigation people support and growth creation of deployment systems/processes to reduce-friction-with external dependencies reduced cycle time of stories from grooming through deployment clear escalation paths for issue management through project stakeholders clear “definition of done2 continuous team reflection and improvement creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performantshows curiosity and has a keen interest to drive learning for themselves and othersput the needs of others first and help people develop and perform as highly as possiblecontinuous improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideasincludes tracking of work, management of risks, and remediation of issuesgiving & receiving feedback: solicit and engage with feedback on a continuous basisstakeholder management: identify, analyse, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goalsaptitudes drives to outcomes: focuses on results and desired outcomes and how best to achieve themcollaboration: works jointly with others to co-create and achieve a common goalcontinuous delivery planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources requiredbuilds a high performing delivery machineresponsible for managing scope, schedule, budget and quality levers; managing dependencies and raids within the team and across the organisationleads a team to successfully deliver to stakeholder expectationsfacilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honestable to execute plans through to actionemotional intelligence: recognises, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of othersservant leadership: leads by examplecontinuously evolving the plan to reflect current reality of the project and view of the future scope management: embrace flexibility in requirements change to maximize the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframehaving timely, actionable and meaningful conversations about performance for the purpose of shaping behaviours and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and othersrisk management: map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possibleunderstand individuals, their motivations and provide them the support needed so they can excel in their rolesserves the needs of the team by serving its team membersthis includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progressestablish a strong partnership with product owner and tech lead to ensure effective prioritization that balances business value, quality and other constraints

  • 3 years) with strong communication skills and fluency in english we are committed to ensuring that we provide equal opportunities for alldeltatre owns its applicant tracking system and follows a custom recruitment process applied cross-regionswe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuethe it recruiter will be part of a small global team, reporting directly to the group head of talent acquisitionplease note that we will only contact successfully shortlisted candidatesdepending on the role this normally includes a written test and interviewwe're fully flexibleas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclethis includes ensuring a consistent pipeline of talents gained through various channels and constant desire to find the best match for both sideskey responsibilities ¡ driving the end-to-end recruitment process ¡ ensuring pipeline of various candidate’s profiles and generate their interest to join deltatre and identifying the best match based on job specifications ¡ evaluation and improvement of sourcing and recruitment techniques ¡ active cooperation with hiring managers all regions when required ¡ administrative tasks involved with the recruitment process (ats update, metrics…) ¡ supporting employer branding activities what we are expecting: ¡ can-do attitude with positive mindset to satisfy hiring needs despite the challenging situation on it market ¡ friendly team player who loves recruitment and wants to deliver top-notch service to the hiring managers and ensure unique experience for all candidates ¡ quick learner with interest in it and technology ¡ natural networker who tries whatever it takes to keep up with the market and trends but of course strives for being ahead ¡ experienced recruiter (minunderpinned by data, we're able to determine the best experiences to drive business growthplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processthe ideal candidate should be able to attract, source and screen candidatesdeltatre is leading end-to-end provider of premium products and services for global sport and media operatorswe’re looking for an experienced it recruiter to join our group talent acquisition team, focusing specifically on the north macedonian market

  • Oversee standard operating procedures to help control the risks associated with projects, as well as monitor key project metrics and perform quality control initiatives and reviewsensures proper change management throughout the project phasesassist in other duties as needed and directedadhere to company policies, regulations, procedures, and principleswe firmly believe that we achieve more when we work together, and recognise that people are the heart of the businesswe are passionate about our customers and the work we do for themmain responsibilities provide support in the management of project budget and cost control functions including budgeting, scheduling, change management, estimating, tracking progress, forecasting, and earned value management provide support to track project progress and perform analysis of bottlenecks, trends and critical path provide support to track project progress and perform analysis of bottlenecks, trends and critical path identify and communicate project risks and develop mitigation plans prepare project status presentations, highlighting key accomplishments, risks and changes develop custom projects reports as needed to facilitate project discussions monitor and maintain daily production reports and update the project schedules and reports accordinglywe deliver an unrivalled range of services to all clients, both locally and internationallystrong communication including writing reports and presenting excellent it skills and relevant knowledge of planning software including ms project four-year relevant bachelor’s degree plus five years or more of relevant cost control, planning & scheduling experienced setting up and monitoring complex project schedules basic experience and understanding of estimating and benchmarkingat the completion of the project, develop and ensure recording of the project’s historical cost information and “lessons learned” for future usepurpose of role ensure that projects are completed on time and within budgettherefore, we pride ourselves in consistently delivering excellence, no matter how complex the projectwe recruit people who demonstrate these values and are good at what they domonitor the progression of the projects as it relates to the project schedulewhen you join our team, you will become involved in supporting or delivering some of the biggest and most complex machinery installation and relocation projects in the worldutilize job cost accounting techniques; create project budgets, monitor actual results, and report project resultscomplete and submit required reports, which include, but are not limited to, financial forecasts, project schedule updates, and project progress reportsdevelop reports on actuals, variances, trends, and re-forecast as necessaryat beck & pollitzer everything we do is based on our core values; colleagues working together, passion for our customers and the work we do for them and being consistent and persistent in all we dowillingness to travel and visit project sites track project deliverables & monitor physical percent complete (tracking installed quantities) plan / actual / earned / forecast curves provide project cost data and supporting documentation within the project controls systems of recordbeck & pollitzer is the world’s leading provider of industrial installation and machine relocation servicesdevelop customized schedule reports as per project needs (two-week look ahead, variance reports, progress reports, milestone reports as needed)review and validate contractual compliance of project invoicesour people are experts in a diverse range of industries including automotive, aerospace, infrastructure, print, packaging, fmcg, metals and many more

  • Define, monitor and analyse metrics for this new productnice to have: experience working with marketing team and content teamcore responsibilities: working with other engineering teams to reach business objectives and solve real user problems, and assuring that scrum methodology and agile best practices are in placeengage with internal stakeholders to understand their needs/problems, prioritize and develop a roadmap and coherent backlog that supports itwork with other teams to learn, contribute and share work that can be reused on a global basistechyon: information technology recruitment experts | head hunter techyon is the european head hunter exclusively specialized in research and selection of professionals and managers in the information technology segmentyou have a good technical understanding of software development, including complex environments, and can communicate well with developersabout the company: for a multinational digital company, our recruitment engineers are looking for a product ownertrack project progress and scheduleprevious experience with saas products will be considered a strong plus location: hybrid working, 80% remote | barcelonaour recruitment engineers select the best it profiles for prestigious consulting firms it, banks, service companies, manufacturing groups, excellent start-ups and digital dna companyat least 3 years of product owner experience (working with agile methodologies, scrum, kanban)willing to enter a fast growing digital companymust have: you are fluent in english and spanishyou have solid experience with agile methodologies and toolsyou should be able to create, define and adjust the backlog so that your team can develop a well-built productwork collaboratively with the team and stakeholders and clearly communicate product plans, benefits, and resultsyou have an excellent prioritization skills to make tradeoffs while staying on top of your committed backlog and key initiativesbackground working with marketing campaigns is a plus

  • Riportando al service manager, avrĂ  le seguenti responsabilitĂ : garantire il miglior supporto al cliente (fornitura del livello di servizio, manutenzione preventiva, soluzioni di prodotto, rapporti con i clienti per la vendita dei servizi, servizi di laboratorio) attraverso un'efficace gestione delle risorse e, quando necessario, la presenza sul campo; assicurare la gestione delle risorse di assistenza sul field (team persone) per raggiungere gli obiettivi di fatturato e redditivitĂ ; interfacciarsi periodicamente con il service delivery manager e /o regional manager per monitorare le performance dell’area, la customer satisfaction, il corretto utilizzo delle risorse e le opportunitĂ  di sviluppo del business; identificare key metrics e piani d’azione per approfondire la conoscenza dei clienti e coordinarsi con l’area sales per condividere e spingere al raggiungimento di soluzioni strategiche attraverso visite e incontri con i clienti; riportare il feedback del cliente al team per garantire che vengano intraprese adeguate azioni, condividendo le best practices con i team di assistenza; promuovere un’atmosfera di lavoro di squadra ed essere d’esempio per rafforzare le relazioni e le partnership con i clienti; stabilire kpi e obiettivi per i tecnici dell'assistenza, effettuando revisioni regolari, formando direttamente il personale e garantendo che vengano forniti formazione e sviluppo adeguati; promuovere lo sviluppo dei talenti attraverso un supporto e affiancamento attivodovendo presidiare tutto il territorio nazionale, verranno valutati candidati in tutta italiasi è occupato/a di riparazioni, manutenzione in loco, installazione di strumenti di laboratorioheadquarter: milanocompletano il profilo: forte orientamento al cliente e ai risultati, leadership, problem-solving e change management / capacitĂ  di innovazione, business e financial acumen, capacitĂ  di lavorare in teamper il nostro cliente, azienda multinazionale leader nel settore dei dispositivi medici e strumentazione scientifica con prodotti di alta qualitĂ  e un eccellente customer service, per il rafforzamento della propria struttura dell’area service, ricerchiamo il seguente profilo: team leader service medical devices il candidato ideale ha preferibilmente una laurea triennale o cultura equivalente in ingbuona conoscenza della lingua inglesebiomedica, chimica, biologia, fisica ed elettronica con almeno 4 / 6 anni di esperienza nell’area serviceha maturato inoltre un’esperienza di successo nella gestione di un team

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    Italia

    4170000076293945 €

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