Manuals
Elenco manuals
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Help teams to set up and manage slas, issue types, etcit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagewrite and maintain technical documentation such as user manuals, system documentation, and training materialspassion for innovation is a strength that is valued in lottoland employeeslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesgrit and determination is a prerequisite for all lottolandersexperience customizing workflows, setting up dashboards, and generating reportsexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementfor more efficient ticket handlinglottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsconfigure jira software, including jira core and jira service desk / jira service managementability to prioritize across various tasks and manage changes in daily workloadunderstanding of system administration principles (monitoring, network, storage, scripting)employees are empowered to do their best but held accountable for their actionsmeasures of success reduced costs of collaboration tools and increased value-for-moneyexperience with jira service deskimprove the return on investment by handling licensing and atlassian spendremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionsunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardsreview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationswe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwputting customers first is key to lottoland’s success as is collaboration across the businessevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityreview and configure current service desk portal for easier navigation by usersmust have 2+ year’s experience in atlassian administrator roleextensive knowledge of administering atlassian applications in medium-to-large businessatlassian certificationcom right to work in gibraltar no agencies at this time pleasecreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businesslottolandcorporatelottoland could be just the place for younice to have experience with okta sso integrationdevelop training materials and deliver training to power usersimprove team jira metrics (especially cost-per-ticket) with optimised workflowsknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etctailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationmanagers need to inspire and develop their teams to get the most out of themhonesty, integrity and trust are a givengood experience of writing and supporting custom jql to help teams get the information they needdesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goalimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflows