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Lottoland could be just the place for youexperience customizing workflows, setting up dashboards, and generating reportshelp teams to set up and manage slas, issue types, etcdesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goalremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solgood experience of writing and supporting custom jql to help teams get the information they needimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowsnice to have experience with okta sso integrationreview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationsexperience with jira service deskwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwcom right to work in gibraltar no agencies at this time pleaseexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementextensive knowledge of administering atlassian applications in medium-to-large businessin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagelottolandcorporatelottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsgrit and determination is a prerequisite for all lottolandersunderstanding of system administration principles (monitoring, network, storage, scripting)honesty, integrity and trust are a givenunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardstailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityatlassian certificationcreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businessemployees are empowered to do their best but held accountable for their actionsdevelop training materials and deliver training to power userswrite and maintain technical documentation such as user manuals, system documentation, and training materialsmanagers need to inspire and develop their teams to get the most out of themconfigure jira software, including jira core and jira service desk / jira service managementfor more efficient ticket handlingputting customers first is key to lottoland’s success as is collaboration across the businesspassion for innovation is a strength that is valued in lottoland employeesimprove team jira metrics (especially cost-per-ticket) with optimised workflowsmust have 2+ year’s experience in atlassian administrator roleotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesability to prioritize across various tasks and manage changes in daily workloadknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etcreview and configure current service desk portal for easier navigation by usersmeasures of success reduced costs of collaboration tools and increased value-for-moneyimprove the return on investment by handling licensing and atlassian spend
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Lottoland could be just the place for youundertake thorough training in all teams within customer operations, staying up to date with training to ensure you can work on all processes at short notice as requiredremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwkeep accurate reconding of all work undertaken to ensure that your outputs are clearly documented and at an audit standardlottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsaccountabilities: support the end to end okrs of customer operations by flexing to work on projects, incidents and spike periods in all teamsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagelottolandcorporatefollow the standard operating procedures in line with policy and regulatory requirementslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsunderstanding of kyc regulationsgrit and determination is a prerequisite for all lottolanderswork on the solutions identified for incidents affecting players, undertaking player reviews and protecting the company from any risksflex between processes and ensure that teams work in priority order depending on impact to players/ the businesshonesty, integrity and trust are a giventailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationcom this position is advertised as an internal vacancy for exisiting lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityemployees are empowered to do their best but held accountable for their actionsmanagers need to inspire and develop their teams to get the most out of themcomputer skillsadapt and adhere to changes in procudures to ensure the team works to the one agreed process at all timesraise sars with the company mlro, identifying individual player suspicion and group trendsability to work independently or remotely if requiredfluent in englishputting customers first is key to lottoland’s success as is collaboration across the businesspassion for innovation is a strength that is valued in lottoland employeesability to stay focused with spike volumes (target driven)attention to detailinternal position right to work in gibraltar no agenices at this time pleasework as a team to achieve all okrs set, share workloads fairly and communicate efficiently as a team to meet expectationsfollow our core values and behaviours, leading by example under the gin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the flex exectuive's role is to review player documentation and make decisions to protect the company from fraud or additional risk
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Lottoland could be just the place for youremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solexcellent communication, networking and conflict management skillsability to deliver effectively constructive feedbackwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwproven skills in complex problem solving, judgment, critical thinking and decision makingenable and facilitate successful implementation of company policies and objectivescom right to work in gibraltar no agencies at this time pleaselottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagelottolandcorporatenice to have previous experience of working within an aml environment in the online gambling industrylottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsgrit and determination is a prerequisite for all lottolandersself-motivation and ability to motivate othersgood command of microsoft office toolsrecognised aml qualificationhonesty, integrity and trust are a giventailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationability to work on own initiative and to challenge processes where improvements could be madeevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityemployees are empowered to do their best but held accountable for their actionsmanagers need to inspire and develop their teams to get the most out of themin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the team lead will be responsible for the continuous development and motivation of team membersexperience with writing policies and processesputting customers first is key to lottoland’s success as is collaboration across the businessplay a key role in the resourcing and onboarding processpassion for innovation is a strength that is valued in lottoland employeesenglish language knowledge at a business levelmaintain effective communication flow, distribution of relevant information to and from the teamstrong organizational skills with an emphasis on accuracy and timelinessmust have proven experience of detailed, investigative and analytical working practicesensure that all standard operating procedures are followed and that all current and new team members are trained in order to maintain a good standard of performanceprovide monthly feedback on team performance, when requestedassist the team manager with proactively optimising and maintaining an effective quality and assurance processability to perform well under tight deadlinesprepare work schedule and monitor individuals’ attendance to ensure adequate staffing aligned with the resource availability and workloadliaise with the responsible gambling and risk teamsresponsibilities coordinate, prioritise and allocate daily tasks within team members, set or negotiate deadlines and completion dates, and monitor progress to ensure completion and meeting of deadlines efficientlycarry out annual performance appraisals for the team members and provide feedback on the same to the aml managerthey will be required to coordinate, prioritise and distribute workload appropriately to ensure efficient meeting of deadlines, monitor tasks completed by the team to maintain a good standard of performance and quality and contribute to the development and monitoring of the company’s anti money laundering/counter terrorist financing programidentify training needs and prepare development plans
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Lottoland could be just the place for youdesirable • previous involvement in project activities (familiarity with project management frameworks) • experience using evergage/salesforce interaction studio • familiarity with analysing data and recommending improvements • html/css basic knowledge • experience using content management systems remember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del sollottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsgrit and determination is a prerequisite for all lottolandersfurthermore, the role will require market research, customer communication journey optimisation and external relationships managementpassion for innovation is a strength that is valued in lottoland employeeshonesty, integrity and trust are a givenin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! looking for an exciting challenge within marketing and a steep learning curve? we are currently looking for a results-driven and fantastic team player that will play a key role in supporting the business to expand the marketing strategy and deliver innovative marketing campaigns across various domains concurrentlythe successful candidate will be actively involved in each stage of on-site campaign life cycle - this includes opportunities discovery, campaign initiation, planning, testing, performance monitoring and results analysiswe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwresponsibilities • liaising with various teams involved in the process to ensure campaign delivery on time and within the required quality standards • analysing customer communication journeys and monitoring competitor activity to identify key opportunities to improve player experience • ensuring that all communications meet advertising, regulatory and legislative standards • supporting the marketing team in daily administrative tasks • documenting workflows, customer communication journeys, campaign specific test cases and checklists required • strong communication skills, able to work with multiple levels across the business • good knowledge of ms office • results-driven, flexible and ambitious • highly organized, great team player with high attention to details • eager to embrace new challenges within a very dynamic environmenttailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationputting customers first is key to lottoland’s success as is collaboration across the businesscom right to work in gibraltar no agencies at this time pleaselottolandcorporatelottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageemployees are empowered to do their best but held accountable for their actionsmanagers need to inspire and develop their teams to get the most out of them
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