Experience of supervising agencies as well as internal and external resources
Elenco experience of supervising agencies as well as internal and external resources
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Maximise efficiency and effectiveness whilst considering commercial, operational and safety factorsreporting to the labour superintendent, the labour planner will support the planning and deployment of adequate manpower resources, to meet the requirements of the terminal operationunder the supervision of the labour superintendent, they will need to plan, organise and manage labour required for terminal operationsdp world in the uk is at the heart of britainâs trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customersalso, whilst adhering to terminal policies, procedures and the working time directive) qualifications & experience: ⢠a level standard maths and english or equivalent â desirable ⢠port industry experience âessential ⢠ability to interface at all departmental levels, and present clear and concise reports ⢠excellent organisational skills to deal with last minute changes to the work schedule ⢠good communication and influencing skills to ensure that all resource requirements are met for each shift ⢠ability to establish, build and maintain stakeholder relations ⢠ability to work autonomously and as an effective member of a team ⢠excellent attention to detail qualities ⢠ability to build relationships with all departments within the organisation and achieve buy in and ownership to quality standards / initiatives ⢠ability to problem solve ⢠âcompleter / finisherâ mindset ⢠intermediate level it skills outlook, excel, word and power point as well as rostering systems ⢠flexibility will be required in this role which will include working shifts and overtime to meet business requirements ⢠generous annual leave allowance (25 days â excluding bank holidays) ⢠attractive annual bonus schemekey responsibilities: working with the labour superintendent and the operations management team, and through own efforts, establish the daily demand for labour and ensure that the requirements are met and that the correct numbers of staff with the right skills are present on the shifts planned in planning labour, take into account the demands for labour on a longer-term basis to ensure that short term deployment does not impact upon more urgent longer-term needs monitor, record and ensure the effectiveness of labour deployment deploy labour, with high attention to cost control at all times ensure overtime, under hours are within the target agreed by operations management actively identify opportunities to improve labour efficiencies & effectiveness and implement improvement suggestions in conjunction with the hc department, administrate operations labour resource, holiday and sickness arrangements liaise with company representatives for agencies supplying contract labour with regards to labour resourcing if additional resources are required for a shift maintain records for financial reports and other management reports as required work with the training department to ensure that skill levels are appropriate supply labour statistics on a daily, weekly, and monthly basis responsibility for updating and maintaining computerised systems used for the management of terminal labour resourcing maintain total confidentiality regarding all phone calls and conversations with employees and management keep and maintain labour key performance indicators as agreed by operations management (examples: overtime hours, under time hours, leave, moves per man working hours, gang utilisation, lashers per gang, moves, etcyou will receive cover for all kinds of treatments including eye care and dentistry, specialist consultations, x-ray etc ⢠4 x salary life assurance â creating financial security for you and your family ⢠2 onsite gyms / showers facilities ⢠onsite catering facilities ⢠regular family events(10 %) ⢠flexible benefits platform allowing you to pick and choose the benefits that suit you ⢠professional membership subscription - fee paid for by us ⢠health cash plan â low-cost insurance package that provides cash back towards healthcare bills and a wide range of other wellbeing benefitsan exciting opportunity has arisen within our operations department for a labour planner, to be based out of london gateway stanford-le-hope, essex
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Analyses market and competition and identifies external threats and opportunitiesdemonstrates knowledge of market and competitionmaintain neat and orderly warehouse and workshopreview and approve service hours and overtimeindustry experience & tenure: 10 yearsâ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experiencedemonstrates persistence and overcomes obstacles and measures self against standard of excellencecollaboration and teamwork: balances team and individual responsibilitiesparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglyaligns organization and resources to deliver on customer commitmentsgathers and analyses information skilfully and develops alternative solutionsreview service reports and ensure administration of reports and invoices on a timely basispivotal experience & expertise functional experience: brings strong commercial experiencemotivation:sets and achieves challenging goalsability to read and understand european blueprints and pneumatic diagramsthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsinnovation: displays original thinking and creativity and meets challenges with resourcefulnessdevelop and deliver in-house training for service team including service procedures, companyâs policies and procedures, and machine-specific trainingmanage emergency calls and warranty workliaise with sales and after sales teams on upcoming projects and installsbrings strong network connections and relationshipsmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmentlearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackmaintain customer satisfaction and companyâs good standing through pre-service planning and post-service follow upbusiness acumen: understands business implications of decisionsresponsibilities: manage all functions of the service departmentsexpert communication: excellent verbal and written communication skillsreview projects and define sow for service teamtravel 50%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedwork with management for tradeshow preparations and set upproblem solving:identifies and resolves problems in a timely mannerassist customer care coordinator in resource identification and planningprovide feedback to management for department improvement and efficiencyunderstands needs, creates distinctive value, and builds meaningful relationshipsplanning/organizing:: prioritizes and plans work activities while efficiently managing timeensure that service department has all necessary tools and equipmentsuperior people/customer relationship skills as well as strong interpersonal skillsa self-starter and team player who is motivated to succeedmust be fluent in english â reading, writing and speaking must be fluent in italian â speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingstrategic thinking: develops and implements strategic priorities to achieve organizational goalsit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homeover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesmanages competing demands and changes approach or method to best fit the situationability to travel full benefits package including health, pension, 401k and paid vacation timenotable requirements and considerations for position: applicant must have a pre-existing legal us work statusdriven to create value for customerswork in collaboration with the hr department to maintain best practices for service departmentcreate detailed reports for upper managementcompetencies: adaptability: adapts to changes in the work environmentwill not sponsor visassoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemaligns work with strategic goalspromote/sell maintenance programs to existing customerscontributes to building a positive team spiritdisplays orientation to profitabilityadapts strategy to changing conditionssalary: negotiable please email resume toresponds promptly to customer needs to meet commitmentsunderstands organization's strengths & weaknessesdemonstrates an independent, results-driven work ethiccustomer service:focuses on serving customers as the organizationâs top priority
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Support and maintain internal infrastructure and applicationsmaintain lifecycle of both user accounts and user hardwareinternal systems support includes it infrastructure of offices and end-user services (pcs, phones, mobile devices, e-mail)perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backupsin accordance with standards and project/operational requirementsjob purpose: to contribute to the availability, integrity and security of the tungsten it servicesconfigure cpu, memory, and disk partitions as requiredinstall new / rebuild existing desktop and laptop computers as well as configure hardware, peripherals, operating system, etckey responsibilities: act as the first line of defence against it related issues and ensure users can work free from problemsperform ongoing performance tuning, hardware upgrades, and resource optimisation as requiredthe tungsten network also provides users with real-time spend analysis through analytics, and offers access to early payment, a form of alternative finance for businessesto ensure information technology helps users work efficiently and simplifies their daily routinethis includes provisioning new infrastructure, monitoring the existing platform, planning upgrades, and maintaining backupsabout us: we are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow managementensuring compliance with tungsten network support and information security policies and associated standard operating procedures experience and knowledge: required basic knowledge and understanding of: networking firewalls routers switches windows active directory ad forests ad domains dns dhcp virtualisation vmware (vsphere, vcentre) vmware horizon view â vdi aws workspaces security backup/restoration ip phone system, voip required basic experience with the following operating systems: windows 10 windows 7 mac os x windows server personality & attributes: attention to detail passion for it enthusiastic committed strong team player excellent communication skills organised problem solvermaintain existing server infrastructure in accordance with operational proceduresmaintain operational, configuration, or other proceduresmanage end-user requests via ticketing-based service desk to resolve any it related issues (examples: microsoft 365, active directory, voip telephony, etc
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Support and maintain internal infrastructure and applicationsmaintain lifecycle of both user accounts and user hardwareinternal systems support includes it infrastructure of offices and end-user services (pcs, phones, mobile devices, e-mail)perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backupsin accordance with standards and project/operational requirementsjob purpose: to contribute to the availability, integrity and security of the tungsten it servicesconfigure cpu, memory, and disk partitions as requiredinstall new / rebuild existing desktop and laptop computers as well as configure hardware, peripherals, operating system, etckey responsibilities: act as the first line of defence against it related issues and ensure users can work free from problemsperform ongoing performance tuning, hardware upgrades, and resource optimisation as requiredthe tungsten network also provides users with real-time spend analysis through analytics, and offers access to early payment, a form of alternative finance for businessesensuring compliance with tungsten network support and information security policies and associated standard operating procedures experience and knowledge: required basic knowledge and understanding of: networking firewalls routers switches windows active directory ad forests ad domains dns dhcp virtualisation vmware (vsphere, vcentre) vmware horizon view â vdi aws workspaces security backup/restoration ip phone system, voip required basic experience with the following operating systems: ⢠windows 10 ⢠windows 7 ⢠mac os x ⢠windows serverto ensure information technology helps users work efficiently and simplifies their daily routinethis includes provisioning new infrastructure, monitoring the existing platform, planning upgrades, and maintaining backupsabout us: we are a secure e-invoicing platform that brings businesses and their suppliers closer together with unique technology that revolutionises invoice processing, maximises efficiency and improves cashflow managementmaintain existing server infrastructure in accordance with operational proceduresmaintain operational, configuration, or other proceduresmanage end-user requests via ticketing-based service desk to resolve any it related issues (examples: microsoft 365, active directory, voip telephony, etc
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Inenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customersas business intelligence analyst you will engage with internal and external stakeholders to support requirements gathering, bug management and deploying bi improvements across inencoyour objective as business intelligence analyst is to work collaboratively with business users and other members of the bi team to deliver reporting outcomes that meet the internal and external customersâ needs effectivelyyou will: implement code changes to inencoâs bi & data systems develop relationships with internal & external clients to support the delivery and understanding of bi reports & dashboards prepare changes to reports & bi tools for deployment collect requirements and manage workflows required to keep inenco data workflows in sync contribute to resolution of data & reporting issues enhance documentation of reporting & dashboard outcomes reduce level of change against existing reports & dashboards this is a fixed term role for 6 months to support with qlik and sql reporting and will be reviewed and possibly extendedwe also support the delivery of public sector services with a particular focus on health, social housing and educationto be successful in the role you will have: experience of ms sql server & ssis workflow management experience across at least one programming language experience of working within a bi/ reporting or analysis function working knowledge of ssrs, power bi or other business reporting and visualization tools demonstrable ability to write and optimize t-sql statements advanced / intermediate knowledge or ms excel ablility to express ideas orally & written effectively ablility to ensure stakeholders are receiving relevant and timely data experience adapting to change well and to make suggestions for improvement if this role sounds like your next career move, hit apply or equally if you would like more information contact our talent teamthis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resiliencenot the job for you? did you know inenco offers many varied and interesting roles: energy, trading, analysis, consultancy, finance, sales, sustainability and complianceour customers include leading organisations across sectors from manufacturing to hospitality and retail to logisticsthis role is ideally based in our head office in lytham but we are flexible and are happy to have this role as fully remote, this can discussed further at interviewsalary ÂŁ30k - ÂŁ40k doe benefits: flexible working with the option to work from office / home location early finish friday free onsite parking subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto ÂŁ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards â employee recognition programme â winners get ÂŁ250 of vouchers every quarter closing date: 26th april we endeavour to respond to all applications within two weeks of the closing datesend your cv to to discuss your opportunitiesfor further information please download the job description attached below
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Analyses market and competition and identifies external threats and opportunitiesdemonstrates knowledge of market and competitionindustry experience & tenure: 5 yearsâ broad experience and knowledge of pharmaceutical packaging equipment and processesdemonstrates persistence and overcomes obstacles and measures self against standard of excellencecollaboration and teamwork: balances team and individual responsibilitiessell and promote formats, modifications, and sla contractsaligns organization and resources to deliver on customer commitmentsgathers and analyses information skilfully and develops alternative solutionsmaintain and manage customer data base and reports in crmpivotal experience & expertise functional experience: brings strong commercial experiencethe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsinnovation: displays original thinking and creativity and meets challenges with resourcefulnessbrings strong network connections and relationshipsmotivation: sets and achieves challenging goalslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackcreate and maintain strong working customer relationsbusiness acumen: understands business implications of decisionsexpert communication: excellent verbal and written communication skillstravel 50%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedproblem solving:identifies and resolves problems in a timely mannerunderstands needs, creates distinctive value, and builds meaningful relationshipsmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for, is searching for an experienced after sales â regional sales manager to generate and handle sales with emphasis on sales of modification and formats in designated territory within north americasuperior people/customer relationship skills as well as strong interpersonal skillsa self-starter and team player who is motivated to succeedplanning/organizing: prioritizes and plans work activities while efficiently managing timeresponsibilities: develop, generate and manage sales activity for multinational accounts as well as small to mid-size customers with the emphasisstrategic thinking: develops and implements strategic priorities to achieve organizational goalsit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homeover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesmanages competing demands and changes approach or method to best fit the situationnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusitalian/spanish language - not a requirement but an advantage full benefits package including health, pension, 401k and paid vacation timedriven to create value for customerscompetencies: adaptability: adapts to changes in the work environmentwill not sponsor visasaligns work with strategic goalscontributes to building a positive team spiritdisplays orientation to profitabilityadapts strategy to changing conditionssalary: negotiable please email resume toresponds promptly to customer needs to meet commitmentscustomer service: focuses on serving customers as the organizationâs top priorityunderstands organization's strengths & weaknessessoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teamsdrive growing sales in expanding marketafter sales forecast planningdemonstrates an independent, results-driven work ethic
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Demonstrate experience of managing hmrc obligations around customs/import/exportwe have a dedicated team of staff who have experience in providing tailored logistic, freight, distribution, and warehousing services to companies of all sizes and across all industry sectors, throughout the uk, europe and worldwideduties liaising with importers/exporters and internal operational colleagues to obtain mandatory information for import and export entries aiding clients on the classification of goods entering details onto specialised customs software including chief, cns, destin8, ncts, nes etc allocating the correct licences depending on type of goods being imported accuracy in the completion of hmrc entries and related documentation calculation and processing of taxes and duties to be paid by buyers of goods and collection of same by utilising the established company recovery processes safeguarding of company funds and use of deferment account application of duty refunds and tariff reclassification as appropriate and will assist with any appeals that may arise be fully conversant with import and export customs regulations, whilst keeping up to date with changes as they occur inform customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters arrange the release of goods from simarco customs approved sites (etsf locations) and/or port of arrival with liaison with internal colleagues on release, transport & warehousing issues shift pattern monday to friday till hour lunch break) key skills recognised pass rate for gcse in maths and english / a level qualification(or equivalent) demonstrate experience within an operational customs environment, managing international logistics customs documentation for at least 1 yearstrong communication skills complex problem solving and the ability to engage critical thinking skills will be required as well as the ability to actively listen and interpret concisely although you will work as part of a team, you need to be self-motivating and be able to organise your work effectively and maintain recordsit is a varied role where they will be working closely with internal and external parties alike on a daily basis to enable us to provide a best-in-class service for our customerswork in a fast-paced environment ensuring clearance processes are completed in a complaint and timely manner excellent numerical skills are essential due to the calculation of vat and duty on behalf of hmrc salary & benefits salary dependant on experience 31 days annual holiday, including bank holidays contributory pension scheme employee assistance programme remote workingmust be fully conversant with customs applications such as chief, cns, destin8, ncts, nes etc and have a good understanding of etsf warehouse processesrole purpose the customs clerk will contribute to the smooth running of the customs department by ensuring that all clearance processes are completed in a compliant and timely mannersimarco worldwide logistics is a family-owned business that was established inwe currently have a vacancy in our sea & air freight department for a customs clerk based remotely anywhere in the uk
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) and international (+20 nationalities) group and work in a dynamic and fast-moving environment; a revolutionary way of remote working that meets your needs (https://nhoanhoa, with offices in france, the united states and australia, maintains entirely in italy research, development and production of its technologiesborn in as a technological spin-off of the politecnico di torino and milano, nhoa leverages its best-in-class technology and engineering edge, developed in over 15 years of r&d, paired with strategic partnerships and global procurement, to deliver the most competitive tailor-made turn-key solutions that allow the integration of renewable sources with all forms of energy storage, from batteries to hydrogen and even electric vehicles(formerly electro power systems - engie eps), global player in energy storage and e-mobility, active in the construction of the largest fast and ultra-fast charging infrastructure in southern europe, develops technologies enabling the transition towards clean energy and sustainable mobility, shaping the future of a next generation living in harmony with our planetwe are looking for a treasury and finance manager who, working with the cfo, will be involved in the following activities: support to development of company tms to support cash flow activities monthly cash flow reporting 3 months rolling monthly / quarterly / yearly internal reporting, variance analysis vs actual / budget analyse cash management operations, support in identifying and recommending areas for improvement monitor payments activities provide support to develop and implement f/x hedging strategy be responsible in managing banking relationships with italian and international banks including bank system reporting, account balances, corporate guarantees, kyc maintenance in collaboration with the cfo, coordinate internal resources and external consultants on extraordinary operations (m&a, capital increase) support the cfo on shareholders and other stakeholders management preparation of documentation for the bod education & experience: masterâs degree in economics, finance, business administration at least 7 - 8 years experience in finance functions of which 3 - 4 in treasury / cash flow management role, preferably in industrial companies fluent in english, both written and spoken chinese speaker is definitively a plus proficiency in excel skills excellent interpersonal and communication skills, with the ability to build relationships with different stakeholders ability to work under pressure and deliver to tight deadlines with âcan doâ attitude; able to work independently and within a cross-functional team, managing multiple priorities and deadlines in a fast-paced environment what we offer you a permanent full-time contract an ambitious employer; we only want the best for you; professional experience in an international environment with frequent contact with other colleagues and partner around the world; strengthen cross-functional communication skills; learning & development programs; be part of the young (36 on avgit operates through its three global business lines: nhoa energy, free2move esolutions and atlanteenergy/sustainability/familyworking/) a fast career track like only few other companies can match; always room for new ideas! location: hybrid remote (from italy) and milan we are an equal opportunity employerpeople with disability status are encouraged to apply
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Analyses market and competition and identifies external threats and opportunitiesdemonstrates persistence and overcomes obstacles and measures self against standard of excellencecollaboration and teamwork: balances team and individual responsibilitiesaligns organization and resources to deliver on customer commitmentsunderstand and support established after sales policies and procedurespreparation of format and modification quotations for sales staffgathers and analyses information skilfully and develops alternative solutionsmotivation:sets and achieves challenging goalsthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsinnovation: displays original thinking and creativity and meets challenges with resourcefulnessaligns work with strategic goals of company and after sales departmentlearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackattend and participate in sales meetings, conference calls, training programs, and conventions as directedindustry experience & tenure: entry level positionbusiness acumen: understands business implications of decisionsmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an entry level after sales associate to support and work with senior sales staff on sales of modification and formats within north americaexpert communication: excellent verbal and written communication skillstravel 25%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedunderstands needs, creates distinctive value, and builds meaningful relationshipssuperior people/customer relationship skills as well as strong interpersonal skillsa self-starter and team player who is motivated to succeedplanning/organizing: prioritizes and plans work activities while efficiently managing timeproblem solving: identifies and resolves problems in a timely mannerprepare sales presentations by compiling data; developing presentation formats and materialsresponsibilities: support and work closely with senior sales staff to manage company allocated customer accounts to ensure quality, standards and client expectationsstrategic thinking: develops and implements strategic priorities to achieve organizational goalspivotal experience & expertise functional experience: demonstrates an independent, results-driven work ethicit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homeover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesmanages competing demands and changes approach or method to best fit the situationnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusdriven to create value for customerscompetencies: adaptability: adapts to changes in the work environmentitalian/spanish language - not a requirement but an advantage salary: negotiable please email resume towill not sponsor visascontributes to building a positive team spiritdisplays orientation to profitabilityadapts strategy to changing conditionsresponds promptly to customer needs to meet commitmentscustomer service: focuses on serving customers as the organizationâs top priorityunderstands organization's strengths & weaknessessoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams
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Berth planning to take account of commercial obligationsdp world in the uk is at the heart of britainâs trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customersto include duties such as: ⢠ensuring close cooperation & planning with the engineering department for planned outage of machinery or yard space for maintenance purposes ⢠liaise with shipping lines, agents and authorities to ensure fluid movement of vessels into and out of the port considering both financial and commercial impact of the business key responsibilities & accountabilities: ⢠excellent customer service skills with the ability to communicate to all levels of the business ⢠ensure vessel & rail plan maintained, running seven-day berthing plan, constantly updated as changes occur⢠rail scheduling to be updated in xps ensuring a minimum of 2 weeks advance data available ⢠focal point for the day to day scheduling of vessel movements ⢠cost focused, in conjunction with planning manager, balancing commercial reasoning with cost when deploying labour & thus ensuring the operation is run efficiently with cost per box kept within budget ⢠gain an understanding on the planned maintenance schedule and agree what engineer department what can be released on a day to day basis ⢠build excellent rapport with internal customers, shipping lines, vessel agencies, harbor authority and other key stakeholders ⢠request vessel move-count information & crane splits in advance, allowing accurate labour ordering to minimise disruption to operations and cost ⢠discuss the current and next day berth plans at the daily operations briefings ⢠gain a full understanding of navis ship editor and be responsible for managing the ship structure (nsd file) library ⢠ensure that required management information and statistics are maintained and available ⢠ordering of reefer sub-contract labour on a day to day basis ⢠send advance plan on a daily basis, of equipment outages that will impact the execution team ⢠to be an ambassador for the company always, internally and externally ⢠a degree in a numerate subject ⢠marne certificate of competency or equivalent industry experience ⢠sound knowledge of terminal operations ⢠proficient in navis n4, xps, ms word and ms excel ⢠effective customer service skills to deliver exceptional standards, whilst aligning with terminal objectives ⢠excellent interpersonal, influencing and communications skills, due to close contact with customers ⢠excellent planning and organisational skills, with a high level of attention to detail ⢠solid negotiation skills when dealing with customers ⢠generous annual leave allowance (25 days â excluding bank holidays) ⢠attractive annual bonus schemeyou will receive cover for all kinds of treatments including eye care and dentistry, specialist consultations, x-ray etc ⢠4 x salary life assurance â creating financial security for you and your family ⢠2 onsite gyms / showers facilities ⢠onsite catering facilities ⢠regular family events(10 %) ⢠flexible benefits platform allowing you to pick and choose the benefits that suit you ⢠professional membership subscription - fee paid for by us ⢠health cash plan â low-cost insurance package that provides cash back towards healthcare bills and a wide range of other wellbeing benefitsthey are to consider the financial, commercial & operational factors, as well as ensuring compliance with safetyan exciting opportunity has arisen within our operations department for a berth planner, to be based out of london gateway in stanford-le-hope, essexreporting to the vessel & rail superintendent, the berth planner will ensure an effective terminal berth plan is delivered, in conjunction with planning manager, for the efficient execution of terminal operationsclashes to be discussed with relevant operations management
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The successful candidate will be responsible for automating proven email journeys and campaigns, as well as optimising to drive performance (conversion, cross-sell and retention) and efficiencywe use smart technology and data and combine it with world class human service, to help business owners sort their business essentials: business energy, insurance, connectivity, telecoms, and commercial finance solutionsservice) comms across the email, sms and ivr channels within pardot and synced to data warehouse automating proven new renewal, in life and customer service journeys (and any other legacy manually processed journeys) migrate manually sent agent emails from outlook into salesforce monitoring and reporting on the sending and quality of our automated customer comms, identifying and actioning opportunities for iterative improvements owning our pardot instance and the integration with salesforce (also other email sending services like sendgrid, where required) working with the salesforce product manager to prioritise customer comms work within the broader business context, and marshal the resources needed to execute ensuring compliance in how our customer marketing audiences across the group are maintained work as part of cross-functional teams with other marketing, digital product, tech and commercial people up and down the funnel to drive growth, retention and efficiency experience: 3-5 years in a similar role proven ability to delivery growth and efficiency through pardot-powered customer comms what we are looking for: great understanding of pardot and its salesforce integration ideally, some experience using sms or whatsapp as a channel proven ability to make progress within a complex and collaborative business ability to simplify, prioritise and focus good analytical skills understanding of customer experience mapping techniques understanding of software development methodologies and project management a do-er not just a manager, you love being hands on a collaborator, working with teams across the business to make the right campaigns to meet objectives, and to marshal the resources needed to make them perform ability to work in a very fast-paced environment and meet tight deadlines excellent interpersonal skills - can communicate concisely and confidently at all levels about bionic: at bionic, we want to make it radically easier to run a small businesswe are looking for a pardot specialist contractor to join us in a fast-paced environment where innovative ideas and projects come to lifeday-to-day in the role: ability to set up automated, transactional (e