Education and training essential
Elenco education and training essential
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Italia
22 €
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Analyses market and competition and identifies external threats and opportunitiesreview and approve service hours and overtimemaintain neat and orderly warehouse and workshopdevelop and deliver in-house training for service team including service procedures, company’s policies and procedures, and machine-specific trainingcollaboration and teamwork: balances team and individual responsibilitiesgathers and analyses information skilfully and develops alternative solutionsmotivation:sets and achieves challenging goalsability to read and understand european blueprints and pneumatic diagramsthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsinnovation: displays original thinking and creativity and meets challenges with resourcefulnessparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglybrings strong network connections and relationshipsliaise with sales and after sales teams on upcoming projects and installsmanage emergency calls and warranty workdemonstrates persistence and overcomes obstacles and measures self against standard of excellencedemonstrates knowledge of market and competitionmaintain customer satisfaction and company’s good standing through pre-service planning and post-service follow uplearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackreview service reports and ensure administration of reports and invoices on a timely basisexpert communication: excellent verbal and written communication skillsreview projects and define sow for service teamtravel 50%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedassist customer care coordinator in resource identification and planningunderstands needs, creates distinctive value, and builds meaningful relationshipsprovide feedback to management for department improvement and efficiencyaligns organization and resources to deliver on customer commitmentswork with management for tradeshow preparations and set upproblem solving:identifies and resolves problems in a timely mannerplanning/organizing:: prioritizes and plans work activities while efficiently managing timea self-starter and team player who is motivated to succeedensure that service department has all necessary tools and equipmentindustry experience & tenure: 10 years’ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experiencestrategic thinking: develops and implements strategic priorities to achieve organizational goalsmust be fluent in english – reading, writing and speaking must be fluent in italian – speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingmanages competing demands and changes approach or method to best fit the situationability to travel full benefits package including health, pension, 401k and paid vacation timenotable requirements and considerations for position: applicant must have a pre-existing legal us work statusmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmentit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homeover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriescompetencies: adaptability: adapts to changes in the work environmentwill not sponsor visassuperior people/customer relationship skills as well as strong interpersonal skillscreate detailed reports for upper managementdisplays orientation to profitabilityadapts strategy to changing conditionsresponds promptly to customer needs to meet commitmentssalary: negotiable please email resume tocustomer service:focuses on serving customers as the organization’s top prioritydriven to create value for customerssoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemcontributes to building a positive team spiritresponsibilities: manage all functions of the service departmentswork in collaboration with the hr department to maintain best practices for service departmentpivotal experience & expertise functional experience: brings strong commercial experiencedemonstrates an independent, results-driven work ethicpromote/sell maintenance programs to existing customersbusiness acumen: understands business implications of decisionsunderstands organization's strengths & weaknessesaligns work with strategic goals
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We use smart technology and data and combine it with world class human service, to help business owners sort their business essentials: business energy, insurance, connectivity, telecoms, and commercial finance solutionsskills needed to do the job: experience of working in a customer-support role good excel skills excellent time management, attention to detail and multi-tasking skills experience in contract management is preferable proactive approach maintaining a high level of productivity of all tasks and functions proven experience of working with set targets able to understand trends and identify root cause analysis what we offer: clear internal progression and structured training days off between christmas + new year dynamic team culture free fruit, coffee and tea rewards and recognition + christmas, summer and monthly celebrations summer and winter highflyers trips for top performers ability to buy and sell holiday smart casual dress code vitality program auto-enrolment pension scheme (5% employee and 3% employer) about bionic: at bionic, we want to make it radically easier to run a small businessthis is an excellent opportunity for an individual to join a high performing team within a rewarding department – offering great personal development and trainingday-to-day: liaising with customers and suppliers to resolved issues and delays when a switch of supplier has occurred working with our customers to obtain missing information essential for a successful contract switch working with our suppliers to ensure customers terminations have been successfully logged working through outstanding pending contracts each month to ensure our systems reflect accurate information recommend process improvement of the back-understanding root cause issues within our processes training and development of colleagues in both the sales departments and other operational teams to ensure repeat issues do not occurcollaboration across multiple teams and departments to ensure high live rate performance across all group companiesthe main focus of the role is to the be the primary liaison between our customers and energy suppliers and ensure that all contracts that are sold go from sale to live with limited delaysthis would suit someone who has previously been a: sales administrator, customer service advisor or customer support officerwe are looking for a pro-active individual to join the commercial operations department as a supplier liaison advisor
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Provide training sessions to both individuals and groupsassess telephone calls (live and retrospective) and system entries for quality, compliance and effectivenessassist the operations manager with the day-to-day management of the collections teams and the development of new processes and procedures previous experience in coaching and training collections teams with a proven track record of improving individual and collective performances is essentialdevelop and maintain individual and team-based performance measurement systems to support the effective management of individual productivity, collection and revenue performanceexcellent management and interpersonal skills demonstrate a consistent focus on uncompromising performance and customer serviceprovide formal and informal feedback to individuals as necessarylead performance improvement and personal development activity where necessarydevelop and monitor key performance indicators to provide timely management information to the operations manager and promote a proactive approach to under performanceset objectives in monthly reviews and take responsibility for the assessment timetablestrong it skills – we use different technologies and systems and need you to pick these up quickly this a full-time permanent role working 37we work with some of the largest retail, banking and commercial businesses around the uk to help recover overdue debts and arrange payment solutions, helping people clear their debts5 hours between 8am and 8pm monday to friday, work will be split between home and office based in sheffield (s3 postcode area) offering a salary of upto £ per annum + ote successful applicants will be required to complete ccj/dbs and other background checks prior to starting employmentcredit style is part of the bristow & sutor group – employing over 450 people, in debt recovery, throughout the ukas part of our ambitious growth plans, we are looking to strengthen our team based from offices just north of sheffield city centre
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Italia
161200008392334 €