Customer success representative
Elenco customer success representative
-
About the company: para empresa francesa lider, dedicada a healthcare technologies security solutions nuestros recruitment engineer se encuentran en la búsqueda de un cyber business development representativeexperiencia con software crm (por ejemplo, salesforce) excelente habilidad de comunicación y negociacióntechyon: information technology recruitment experts | head hunter techyon es el head hunter europeo exclusivamente especializado en la búsqueda y selección de profesionales y directivos en el segmento de information technologymust have: experiencia laboral comprobable como representante de desarrollo de negocios, ejecutivo de cuentas de ventas o papel similar en ciberseguridad, ti sanitaria o biomédica sanitariaexperiencia y conocimiento del ámbito it y sanidadlocation: madridnuestros recruitment engineer seleccionan los mejores perfiles it para prestigiosas empresas de consultoría, bancos, empresas de servicios, grupos de fabricación, start-ups y empresas de digital dna companycore responsibilities: presentar nuestra empresa y las soluciones de seguridad de healthcare technologies a los clientes potenciales buscar proactivamente nuevas oportunidades de negocio calificar a los clientes potenciales de las campañas y herramientas de marketing como oportunidades de ventascapacidad para ofrecer presentaciones atractivasnice to have: nivel de inglés o francesfurther information: modalidad de trabajo hibridaponerse en contacto con prospectos a través de llamadas en frío y correos electrónicos buscar proactivamente nuevas oportunidades de negociogran atención al detalle, facultad de análisis y buenas capacidades comunicativas
-
Logo stampato al di sopra della tascagirocollo a costinetaschino applicato sul petto a sinistra con scritta ",key of success", ricamata
Italia
65 €
-
Bcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basewe are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingcustomer engagement is central to bcha’s work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our servicesbe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement roleprovide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchabcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnessrepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresthis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changebcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noonwe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentour overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation
-
Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticiavere abilità nelluso del telefono e del pacchetto office; è gradita la competenza nelluso di un crminquadramento e retribuzione commisurati allesperienzalazienda offre: contratto di assunzionesede di lavoro: provincia di brescia referente della selezione: dottavrà la responsabilità di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e lemissione dei documenti di scarico di magazzinodescrizione dellattività: la persona inserita dovrà gestire lassistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clientesi occuperà di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodottoit/jobs/addettoa_customer_service_tecnico__rif__/it/) per partecipare alla selezione candidarsi allannuncio https://spaceworksaper pianificare e lavorare per obiettivirequisiti richiesti: diploma di istituto tecnico, elettronico/informaticossa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (davere conoscenza base di elettronica, informatica, meccanicadovrà gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hoc
-
Do you enjoy working in a fast-paced environment? are you looking for a varied role, with a competitive salary, progression opportunities and be able to make your mark on a rapidly expanding business? if so, keep reading! we are looking for a knowledgeable and enthusiastic part time customer services advisor to join our team of like-minded individuals within the dash drive rental division of our companywhy should you work with us? no two days are the same… what are we looking for? organised with good attention to detail your communication and customer service skills are second to none there is a problem? you see this as a challenge waiting to be overcome! you understand the need to be flexible in your working hours to get the job done our commitment to you in return we offer a competitive salary as well as the opportunity to develop and grow your career to the next level and most importantly ensure you are happy as a much-valued member of the dash group team! hours of work: hours per week variable between monday - saturday salary: £10 per hour want to know more about the role? a full job description can be downloaded from the careers page on the dash group websiteready to apply? upload your covering letter, previous salary details and cv to https://wwwyou will be taking responsibility for all administration through the vehicle rental lifecycle and play a key role in a busy office environment assisting to provide a prompt and professional service to customers and visitorswe are forward-thinking with a culture of continuous growth and improvement - in our products, services, and our peopleyou will assist us during an important period of organic growthwe are a family run business based in redruth, our working environment is dynamic, fast-moving, and responsive to our client’s needs, but it’s not all work and no play here; we all work hard and take a lot of pride in what we achieve but also like to have fun too! keen to learn more about us? click here to explore our full range of services
-
Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticiavere abilità nell’uso del telefono e del pacchetto office; è gradita la competenza nell’uso di un crml’azienda offre: contratto di assunzioneinquadramento e retribuzione commisurati all’esperienzasede di lavoro: provincia di brescia referente della selezione: dottsi occuperà di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodottoavrà la responsabilità di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e l’emissione dei documenti di scarico di magazzinodescrizione dell’attività: la persona inserita dovrà gestire l’assistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clientesaper pianificare e lavorare per obiettivirequisiti richiesti: diploma di istituto tecnico, elettronico/informaticossa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (davere conoscenza base di elettronica, informatica, meccanicadovrà gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hoc
-
Siamo alla ricerca di un/a customer service che, inserito/a all'interno del team sales di dacom, azienda del gruppo esprinet leader nella distribuzione specializzata di prodotti e soluzioni per l’automatic identification and data capture (aidc), avrà modo di gestire l’intero ciclo dell’ordine a 360 gradi, dall’inserimento all’evasione dello stesso risolvendo eventuali problematiche e/o necessità ad essi connessi; avrà, inoltre, la possibilità di interfacciarsi con diverse strutture aziendali quali sales, marketing & logisticnello specifico si occuperà di: • assistenza diretta ai clienti b2b tramite telefonate, e-mail, chat per la tempestiva evasione degli ordini, fornendo risposte precise e puntuali alle richieste di informazioni su prodotti e/o assortimenti; • allineamento costante con gli stakeholders interni all'azienda, quali account, brand manager e dipartimento logistica per la risoluzione di eventuali criticità e/o domande da parte dei clienti; • inserimento ed aggiornamento degli ordini clienti; • fornire il necessario supporto al cliente, in ottica di customer centricity, raccogliendo e gestendo, inoltre, reclami ed eventuali problematichesede di lavoro: cornaredo (mi)esprinet è un’azienda multinazionale leader in italia e spagna nella distribuzione "business-to-business" di information technology e consumer electronics a reseller it, var, system integrator, negozi specializzati, retailer e portali di e-commerce con circa rivenditori clienti, oltre 600 brand in portafoglio e 17 punti vendita (esprivillage) sul territorio nazionale• comprovata esperienza di almeno 1 anno maturata nel ruolo c/o aziende strutturate; • buona conoscenza del pacchetto office, in particolare excel; • buona conoscenza della lingua inglese; • orientamento al cliente e al teamworking, ottime capacità relazionali e di comunicazione; • buone doti di ascolto e problem solving, capacità di mediazione e gestione dello stress; • la conoscenza di prodotti e soluzioni per l’automatic identification and data capture (aidc) sarà considerata un plusla nostra vision è quella di semplificare la vita a persone e organizzazioni, ampliando e facilitando la distribuzione e la fruizione della tecnologiaabbiamo conquistato la leadership puntando sull’innovazione e sulla capacità dei nostri collaboratori di tendere a risultati eccellenti
-
Per azienda del settore assicurativo con sede a trento selezioniamo un/a addetto/a centralino e customer carela risorsa inserita si occuperà della attività di centralino e della assistenza telefonica ai clienti; avrà l’incarico di rispondere alle richieste che arrivano dagli assicurati con una attività di customer carelivello contrattuale e trattative economiche da valutare in base alle competenze ed esperienze maturate dal/a candidato/a prescelto/ail/la candidato/a ideale ha preferibilmente maturato esperienza pregressa nel ruolo o in mansioni simili
-
Azienda in grande crescita ricerca operatori customer servicerequisiti del candidato: - diploma o laurea - conoscenza del pacchetto office la risorsa assunta svolgerà le seguenti mansioni: - gestione delle attività di customer care - risoluzione immediata dei problemi su servizi e prodotti - cooperazione con il dipartimento di produzione e logistica - costruire relazioni funzionali con i clienti - attività di reportistica lazienda offre iniziale percorso di formazione di breve durata, retribuito e mirato all'assunzionela sede di lavoro sarà foggiacontratto di lavoro: full time, tempo determinato
-
Logical job, società specializzata in consulenza hr con un forte orientamento nella valorizzazione del capitale umano, ricerca per importante ufficio internazionale un addetto customer servicebreve esperienza in ambito trasporti e logistica capacità di lavoro in team conoscenza del pacchetto office buona conoscenza della lingua inglese tipo di contratto: inserimento a tempo determinato per un anno con finalità di assunzione a tempo indeterminatoil candidato si occuperà di coordinare le attività di relazione con i clienti, gestendo il servizio di informazione al cliente per dettagli relativi agli ordini e al loro stato di avanzamentopossibilità di smart working dopo iniziale training in sede
-
Pre prestigiosa azienda strutturata situata in piana rotaliana selezioniamo un/a impiegato/a customer care la risorsa selezionata si occuperà della gestione delle richieste dei clienti sino a quando non si troverà la soluzione ottimale per il progetto, nei tempi concordati e tenendo conto del budget prestabilito, delle possibilità tecniche e, se necessario, incluendo e coordinando gli esperti delle varie discipline tecniche all'interno del teamil livello contrattuale e la retribuzione saranno commisurati a seconda delle competenze ed esperienze maturate dal/la candidato/a prescelto/ala figura professionale ricercata dovrà aver maturato esperienza nelle mansioni sopra riportatelì'azienda offre una posizione con responsabilità in un'azienda internazionale, un lavoro professsionalizzante con prospettive di sviluppo, progetti innovativi, nonché un'entusiasmante area di responsabilità in un'azienda in rapida espansionein modo particolare la risorsa avrà le seguenti responsabilità: - creazione di offerte e ordini: redigere i documenti riguardanti il progetto da un punto di vista commerciale, tenendo conto delle esigenze del cliente, delle linee guida e delle politiche interne; - garantire un'elaborazione degli ordini efficiente e corretta: la risorsa è il punto di riferimento del cliente a partire dall'inerimento dell'ordine fino a quando i prodotti aziendali non avranno raggiunto il cliente; - assistere il cliente anche dopo l'avvenuta vendita: si occuperà dei quesiti riguardanti la manuntenzione ordinaria, le riparazioni e i pezzi di ricambio, nonché del ricevimentio ed inoltro di reclami con l'obiettivo di trovare una soluzione che soddisfi il cliente
-
Logical job, società specializzata in consulenza hr con un forte orientamento nella valorizzazione del capitale umano, ricerca per importante ufficio internazionale un addetto customer service con breve esperienza nel settore trasporti camionisticiil candidato si occuperà di coordinare le attività di relazione con i clienti, gestendo il servizio di informazione al cliente per dettagli relativi agli ordini e al loro stato di avanzamentopossibilità di smart working dopo iniziale training in sedebreve esperienza in ambito trasporti camionistici capacità di lavoro in team conoscenza del pacchetto office buona conoscenza della lingua inglese tipo di contratto: inserimento a tempo determinato per un anno con finalità di assunzione a tempo indeterminato
-
Azienda a foggia ricerca una risorsa per customer servicerequisiti richiesti: diploma o laurea; abilità nell'uso di sistemi informatici, e pacchetto office; abilità nel gestire il cliente tramite mail e telefonoil profilo avrà le seguenti responsabilità: monitoraggio dellavanzamento dellordine (emissione ordine, conferma dordine etc) aggiornamento delle anagrafiche clienti assicura una corretta gestione del servizio di tutto il ciclo dellordine emesso al cliente (controlla le tempistiche, l'evasione degli ordini e si assicura del corretto livello di servizio dedicato) monitora le giacenze in magazzino e gestisce eventuali reclami dei clientiluogo di lavoro: foggia previsto iniziale percorso di formazione retribuito e mirato all'assunzione inserimento determinato con orario full-time se interessati, candidarsi allegando il cv
-
La risorsa dovrà occuparsi delle vendite e della gestione dei diversi canali dei clienti, si occuperà del customer care, di svolgere attività di marketing diretto e promozione di prodotti o attività commercialiagenzia per il lavoro, ricerca per azienda cliente, operante nel settore della produzione, stoccaggio, distribuzione e commercializzazione dei surgelati, con sede a striano (na), un “commerciale marketing" da inserire all’interno del proprio organicocontratto offerto: tempo determinato con possibilità di proroga e stabilizzazione orario di lavoro: full timein particolare ci occupiamo di intermediazione, di ricerca e selezione del personale, svolgendo attività di consulenza finalizzata all’individuazione di candidature idonee a ricoprire posizioni lavorative su specifico incarico del committente, e di supporto alla ricollocazione professionalegesfor rappresenta un punto di riferimento nel mercato del lavoro, grazie alla conoscenza accurata del tessuto imprenditoriale nazionale, alla competenza acquisita nella gestione delle risorse umane e all’ organizzazione flessibile ed efficientesi dedicherà alla ricerca ed acquisizione di nuovi clienti ed all’ acquisizione di ordini in entratasiamo un’agenzia autorizzata dal ministero del lavoro e accreditata presso l’anpal (agenzia nazionale per le politiche attive del lavoro)· diploma; · buon utilizzo del pc (pacchetto msoffice, gestionale aziendale, gestione e-mail); · conoscenza della lingua inglese; · residenza a striano (na) o zone limitrofe completano il profilo: · ottima capacità comunicativa e relazionale; · propensione alla vendita; · attitudine al rapporto con il cliente; · capacità di lavorare in team; · attitudine alla risoluzione dei problemi; · flessibilità e adattabilità; · capacità organizzative; · buona gestione del temposede aziendale: striano (na) il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi e , e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi e
-
Per la sede di padova selezioniamo un/a addetto/a customer che si occupi della fidelizzazione clienti presso eventi e la gdo (ikea, alì)ricerchiamo una risorsa che abbia: - ottima capacità di coinvolgere il cliente; - capacità di negoziazione; - trasparenza e affidabilità; - propensione al problem solving - disponibilità full timequest srl è un team specializzato nella ricerca e nella fidelizzazione di nuovi clienti per conto di aziende, società ed organizzazioni internazionali
-
Responsibilities: ensure the proper functioning of the plant in compliance with any kpi and contractual performance; collaborate with the technical offices for problem resolution, organization of on-site and remote interventions, procurement and shipment of spare parts, and offers; perform corrective maintenance and troubleshooting activities on the installed machinery aimed at guaranteeing its operation; carry out all or part of preventive maintenance activities in accordance with the maintenance plans, as stipulated with the customer and company provisions; take part in meetings with clients; draw up reports to the customer regarding the activities carried out and the performance of the plant, according to agreed methods; draw up reports on the elettric80 structure, regarding the activities carried out, performance, anomalies and corrective actions, according to agreed methods; foster improvement activities, modifications, possible solutions; carry out periodic training to the customer's operators, according to methods to be agreed; manage any spare parts stock at the customer's, suggesting reorder points and purchases as needed; organize, manage and update any security documentation requested by the customerhigher diploma or degree in technical address previous and proven experience gained in the role or as an electromechanical maintenance technician or transfer technician in structured companies operating in the automation or plant engineering sector good / excellent ability to read and understand electrical, hydraulic, pneumatic and technical drawings knowledge of sw plc siemens, backhoff, allen bradley, rockwell, fanuc dynamism and strong problem-solving skills excellent communication skills stress management - full-time contract -full remote/ customer plant basede80 group is specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods operating in the beverage, food, tissue and other sectorsas an e80 reliability maintenance engineer you will be in charge to keep complex systems in operation at the customer's premisesfor this reason, the group relies on five values that lead e80 people towards success: innovate, dare, solve, value, connect0: the smart factory, sustainable, interconnected and safethe entire logistics flow is centrally managed by the smthe main systems produced by e80 group include palletizing robots, a wide range of laser guided vehicles, high speed robotic stretch wrappers, pallet control systems, robotic labelers, layer picking and repacking solutions, and automated high-density warehousesthanks to innovative technologies and a thorough understanding of the customers' logistic processes, the company anticipated the concept of industry 4the group, based in reggio emilia, is present in australia, brazil, chile, china, the united arab emirates, france, japan, mexico, spain, sweden, the united kingdom, poland, russia, thailand and usa with the aim of being close to its customersle80 software platform (smart integrated logistics), the "orchestra conductor" that ensures the efficient integration of the systems, guaranteeing the optimal management of all operations, from the entry of raw materials to storage right through to shippinge80 group has always been close to its customers, its people and to the local communities in which the company operates
-
Due to unprecedented success within the uk, europe, us and row, we are looking for additional talented multi-lingual sales professional to join the stiltz teamqualify and convert our generated enquiries to appointments for our dealership network in italy and other european / row customers - with the end goal of confirmed sales take ownership for every customer project and manage the sales process through to conversion manage point of contact with existing enquiries/ businesses to build and maintain product and sales focus with our customer base no cold calling – all sales leads are warm! what you will offer us: demonstrate recent and successful experience in sales preferably in a telesales or internal sales environment or customer service fluent italian, english language skills both in written and oral communications is essential fully proficient with microsoft office (excel, word, outlook etc) experience / knowledge of using a crm system, netsuite is an advantage have a passion for sales with a proven track record of strong negotiation skills, high performance and target achievements this is a permanent employed opportunity, working with a friendly and supportive team based in our guiseley officestiltz homelifts began in , we design, manufacture and install our innovative, award winning stiltz homelifts in domestic homes throughout the uk, europe, usa, and rest of worldcan you offer excellent communication skills in both italian and english ? are you looking to join a fast-growing and successful global business where you will fully utilise your italian language skills daily? what we can offer you: £23k to £25k p/a + commission ote achievable £35k 25 days paid holiday (plus statutory) 1 extra day off on your birthday! life insurance pension scheme enhanced health cash plan employee referral scheme cycle to work scheme opportunity to fully utilise your italian language skills daily office based, you will join a friendly and supportive team environment what you will do: utilising your italian language skills, you will influence and build rapport over the phone with customers in italy promote stiltz products and services, develop and generate new business opportunities via incoming enquiries, proactive calls to new enquiries and existing enquiries within the business via multiple channels - phone, website, emails
-
Putting customers first is key to lottoland’s success as is collaboration across the businessfurthermore, the role will require market research, customer communication journey optimisation and external relationships managementresponsibilities • liaising with various teams involved in the process to ensure campaign delivery on time and within the required quality standards • analysing customer communication journeys and monitoring competitor activity to identify key opportunities to improve player experience • ensuring that all communications meet advertising, regulatory and legislative standards • supporting the marketing team in daily administrative tasks • documenting workflows, customer communication journeys, campaign specific test cases and checklists required • strong communication skills, able to work with multiple levels across the business • good knowledge of ms office • results-driven, flexible and ambitious • highly organized, great team player with high attention to details • eager to embrace new challenges within a very dynamic environmentit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagelottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! looking for an exciting challenge within marketing and a steep learning curve? we are currently looking for a results-driven and fantastic team player that will play a key role in supporting the business to expand the marketing strategy and deliver innovative marketing campaigns across various domains concurrentlytailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitylottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathspassion for innovation is a strength that is valued in lottoland employeesmanagers need to inspire and develop their teams to get the most out of thememployees are empowered to do their best but held accountable for their actionshonesty, integrity and trust are a giventhe successful candidate will be actively involved in each stage of on-site campaign life cycle - this includes opportunities discovery, campaign initiation, planning, testing, performance monitoring and results analysisgrit and determination is a prerequisite for all lottolanderscom right to work in gibraltar no agencies at this time pleasedesirable • previous involvement in project activities (familiarity with project management frameworks) • experience using evergage/salesforce interaction studio • familiarity with analysing data and recommending improvements • html/css basic knowledge • experience using content management systems remember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del sollottolandcorporatelottoland could be just the place for youwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! www
-
In this role you will implement, validate and optimize their software on the basis to the needs of industry, contributing to the success of their innovative companycore responsibilities: design, adaptation and implementation of their software to meet needs customer specifications, customization and commissioning of their solutions within the production line directly in the field, software development and implementation for new machine features, for example computer vision and ux / ui design, collaboration in all phases of projects: start-up, testing, delivery, commissioning e software optimization, collaboration with customer support and the sales area in defining specific requirements of the software, drafting of software documentationinfo: fixed-term contract at the beginning with the transform into permanent contract after 1 yearlocation: province of veniceabout the company: for a multinational company, leader in log and lumber scanning for the global wood processing industry, our recruitment engineers are looking for a software engineermust have: bachelor of information engineering or similar, a major in image processing is an advantage, good knowledge of c / c ++, familiarity with the microsoft visual studio development environment and knowledge of vision artificial and image processing are an advantage, good command of english and italian, knowledge of german is an advantage, ability to work in an autonomous and structured way with an orientation to the needs of the customer, curious and open-minded, willing to travel abroad frequently, problem-solving skills, strong interpersonal and communication skills, driving license bas a software engineer in their technical and operational teams, you will become an expert of their scanning and optimization systems for the food sector, having the opportunity to see the 360 ° industrial processestechyon: information technology recruitment experts | head hunter techyon is the first head hunter exclusively specialized in research and selection of senior professionals and managers in the information technology segmentnice to have: a systematic, independent and precise way of workingour recruitment engineers select the best it profiles for prestigious consulting firms it, banks, service companies, manufacturing groups, excellent start-ups and digital dna company
-
Measures of success reduced costs of collaboration tools and increased value-for-moneyputting customers first is key to lottoland’s success as is collaboration across the businessimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowshelp teams to set up and manage slas, issue types, etcit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagewrite and maintain technical documentation such as user manuals, system documentation, and training materialspassion for innovation is a strength that is valued in lottoland employeeslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesgrit and determination is a prerequisite for all lottolandersexperience customizing workflows, setting up dashboards, and generating reportsexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementfor more efficient ticket handlinglottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsconfigure jira software, including jira core and jira service desk / jira service managementability to prioritize across various tasks and manage changes in daily workloadunderstanding of system administration principles (monitoring, network, storage, scripting)employees are empowered to do their best but held accountable for their actionsexperience with jira service deskimprove the return on investment by handling licensing and atlassian spendremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionsunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardsreview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationswe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityreview and configure current service desk portal for easier navigation by usersmust have 2+ year’s experience in atlassian administrator roleextensive knowledge of administering atlassian applications in medium-to-large businessatlassian certificationcom right to work in gibraltar no agencies at this time pleasecreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businesslottolandcorporatelottoland could be just the place for younice to have experience with okta sso integrationdevelop training materials and deliver training to power usersimprove team jira metrics (especially cost-per-ticket) with optimised workflowsknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etctailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationmanagers need to inspire and develop their teams to get the most out of themhonesty, integrity and trust are a givengood experience of writing and supporting custom jql to help teams get the information they needdesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goal
-
Putting customers first is key to lottoland’s success as is collaboration across the businessaccountabilities: support the end to end okrs of customer operations by flexing to work on projects, incidents and spike periods in all teamsundertake thorough training in all teams within customer operations, staying up to date with training to ensure you can work on all processes at short notice as requiredin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the flex exectuive's role is to review player documentation and make decisions to protect the company from fraud or additional riskadapt and adhere to changes in procudures to ensure the team works to the one agreed process at all timesit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagepassion for innovation is a strength that is valued in lottoland employeeslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsinternal position right to work in gibraltar no agenices at this time pleasegrit and determination is a prerequisite for all lottolandersraise sars with the company mlro, identifying individual player suspicion and group trendscomputer skillsfollow the standard operating procedures in line with policy and regulatory requirementslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsemployees are empowered to do their best but held accountable for their actionsfluent in englishremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solkeep accurate reconding of all work undertaken to ensure that your outputs are clearly documented and at an audit standardability to stay focused with spike volumes (target driven)work as a team to achieve all okrs set, share workloads fairly and communicate efficiently as a team to meet expectationswe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwattention to detailevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitycom this position is advertised as an internal vacancy for exisiting lottoland employeesflex between processes and ensure that teams work in priority order depending on impact to players/ the businesslottolandcorporatefollow our core values and behaviours, leading by example under the glottoland could be just the place for youunderstanding of kyc regulationstailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationmanagers need to inspire and develop their teams to get the most out of themhonesty, integrity and trust are a givenwork on the solutions identified for incidents affecting players, undertaking player reviews and protecting the company from any risksability to work independently or remotely if required
-
The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustwhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personwork with some of the top names in media and broadcasting become passionate about technology and digital video on demand market and applications role responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility and accountability for the quality, accuracy, completeness and usability of project documentation and any project artefacts work with product owners, ux&d, qa and technical teams to validate captured requirements take a highly consultative approach in managing the customer and provide clear recommendations for solution strategies and options support team members throughout the product life-cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework essential minimum of 3 years’ experience as a mid-level business analyst extensive experience with preparing and conducting workshops online and face to face ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints work in the agile sprint format using jira for epics, features and stories and have experience of waterfall methodology experience handling multiple agile projects in parallel (where applicable) experience in coordinating agile milestones which include user story definition, grooming, commitment and delivery software development level experience with debugging/result analysis skills ability to use the same toolkit as business partners must be proactive and show due diligence effective communication skillsyour focus must be on owning the requirements and being able to articulate these to cross-functional teamswe are a supportive and inclusive organisation with a wealth of experience; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillsplease note that we will only contact successfully shortlisted candidatesas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processrecruiters – we have handled this one internally! thankswe're an end-to-end provider of premium products and services for global sport and media operatorswe're fully flexiblewe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuewe will support you in your career progressionproven experience in working on client site are highly desirable hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredproven experience in working on client site are highly desirable desirable excellent customer-facing skillswe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the ba teamhands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allunderpinned by data we're able to determine the best experiences to drive business growthworked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work outstanding customer-facing skillsyou’ll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clientsas an effective communicator, you must to able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationyou must become a subject matter expert (sme) and be the central hub of communication between all project team membersdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclethe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudedepending on the role this normally includes a written test and interview
-
The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustwhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personrole responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility for the quality, accuracy, completeness and usability of requirements in the form of user stories and any project artefacts work with customer product owners and project managers, ux&d, qa and technical teams to validate captured requirements support team members throughout the product life cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework core skills effective communication – be clear and concise in your day-to-day communication, be able to express yourself within a multi-national team, ask good solid questions, listen to the answers (really listen)your focus must be on owning the requirements and being able to articulate these to cross-functional teams, such as developers, designers and test team membersability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work desirable worked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration extensive experience with preparing and conducting workshops online and face to face hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredplease note that we will only contact successfully shortlisted candidatesas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processthe ability to be a strong communicator in a virtual setting (via conference calls or web meetings) is equally importantas an effective communicator, you must be able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationcritical thinking - while discovering the problem / business need to be solved, you must listen to stakeholder needs but also critically consider those needs and ask probing questions until the real need is surfaced, understood and documentedproven experience in working on client site ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints experience of scrum or any other agile methodology experience of the software delivery lifecycle must be proactive and show due diligence effective communication skillsas a ba, you will facilitate the technical teams regarding what is in and out of scoperecruiters – we have handled this one internally! thankswe're an end-to-end provider of premium products and services for global sport and media operatorswe're fully flexiblewe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuewe will support you in your career progressionproblem solving - bas facilitate a shared understanding of the problem and business need, and ensure they understand the scope of the projecthands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allwe are a supportive and inclusive organisation with a wealth of experience in streaming sport and entertainment content; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillswe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the global ba teamthis is for a well-known sporting brand based in usa who has an award-winning app in the market, they have a strong presence in the sports and entertainment field in north america and europeunderpinned by data we're able to determine the best experiences to drive business growthcompetencies and skills essential minimum of 2-3 years’ experience as a business analyst excellent customer-facing skillsdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclethe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudedepending on the role this normally includes a written test and interviewyou’ll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clients – we take into account current global situation with covid as the well-being of our employees is paramount work with some of the top names in media, broadcasting and sport become passionate about technology and digital video on demand and live streaming applications
-
Conduct secondary user research including find and analyse existing relevant audience research find and review relevant competing or adjacent digital products produce reports on all research tailored for appropriate audiences work with ux designers & product managers to identify clear use cases and associated goals, user objectives and define measures of success recommend and implement best-practice user research methodologies mentor and collaborate with designers in executing user research methods strong stakeholder skills, ability to frame research into stakeholder facing output and present findings both internally and externally to clients where required significant experience as a ux researcher in software development understanding of available quantitative measures, when to apply, and limitations ofwill need some flexibility of hours to conduct research in other countries ability to deep dive and define user personas, behavioural archetypes and build consensus and alignment on customer needs some of our company perks: global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate unlimited contract – hpp (fulltime permanent employment) meal allowance (czk 55/day to be paid within your salary) multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allplease note that we will only contact successfully shortlisted candidatesas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processthe ux researcher will work collaboratively across the unit and beyond with the internal units to solve complex user problems and help influence the direction & strategy of our products based on measurable valuejoin our product team to become a part of this adventuretheir objective will be to provide evidence to internal stakeholders and clients that the proposed products and features are likely to provide end-user value and that developed products and features meet end-users' needsthe video experiences unit at deltatre is a leading provider of products and services delivering television, film and sports content over the internet, as well as comprehensive end-to-end solutionstesting user response and understanding of a high-level explanation or prototype of a feature usability testingwe're fully flexiblewe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuetesting user ability to conduct certain tasks using a productresponsibilities help us create desirable, intuitive and market leading products that generate real value for our clients and their customers gathering insights on market trends, changing user needs and behaviours to inform our products’ development working across multiple functions, especially with uxd & product mangers conducting primary research, interviews, workshops, user testing (qual & quant – knowing where each adds value) and helping to gather client feedback on initiatives conduct primary user research including contextual inquiryconcept testingunderpinned by data, we're able to determine the best experiences to drive business growthwe serve both end-to-end clients and those who want to internalise part of their platform through products and componentsattitudinal and behavioural insights regarding products or featuresour product team would like to hire a ux researcher to find and document high-value end-user needs that our clients can target as part of their value propositiondeltatre provides strategy, planning, consultancy across all stages of our client's lifecycleimagine shaping the future of experiences reaching millions of viewers and fans around the worlddepending on the role this may include a written test and interviewdeltatre is a leading end-to-end provider of premium products and services for global sport and media operators
-
Putting customers first is key to lottoland’s success as is collaboration across the businessyou will have excellent customer service skills, be extremely accomplished at troubleshooting, be able to manage your time and workload, be adaptable and enjoy working under pressure to solve problems both independently and with the rest of the teamit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageresponsibilities to include: installation, configuration and support of windows and osx desktop clients configuration and support of common office software, including word, excel, etc diagnose and troubleshoot technical issues create and maintain technical documentation assist with helpdesk tickets to support end-users assist with projects and initiatives to improve infrastructure and systems possible on-call requirement must have • previous experience in corporate it support environment • support experience with mac and windows clients • networking experience (tcp/ip, switches, routers, firewalls) • able to cope with high workloads and multiple changing priorities • excellent problem-solving skills and adaptability • excellent oral and written communication (english) nice to have • computer science university degree or similar • knowledge of scripting in bash, powershell, etc • office365, intune, sharepoint online • virtualization (vmware, aws, citrix, etc) • backup and restore procedures • ticket management systems, such as jira • activedirectory • configuration management, application deployment, policy management • pbx systems • monitoring with darktrace, zabbix, cacti, etc • mdm (jamf), byod management • remote desktop and remote support • idm (okta) a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del sollottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathspassion for innovation is a strength that is valued in lottoland employeesgrit and determination is a prerequisite for all lottolanderswe are a busy and dynamic team working to support all it requests from the business to ensure teams have the tools they need to work efficiently and effectivelycom right to work in gibraltar no agencies at this stage pleaselottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsemployees are empowered to do their best but held accountable for their actionsyou will also be keen to suggest improvements to methods and procedures and help to plan and implement themwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwworking in a small team, you will be helping to resolve helpdesk tickets with particular emphasis on taking escalations from the rest of the helpdesk teamevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitylottolandcorporatelottoland could be just the place for youtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationmanagers need to inspire and develop their teams to get the most out of themhonesty, integrity and trust are a givenin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! we are looking for a systems administrator to join our it department
-
It is required to work in close cooperation with the project managers and the country representativeweworld-gvc works mostly with girls, boys, women and youth, actors of change in every community for a fairer and more inclusive worldsupports people overcoming emergencies and guarantees a life with dignity, opportunities and a better future through human and economic development programs, in the framework of the agendathe country finance manager will be responsible for the administrative management of the projects funded by different donors implemented in mozambiquedeadline: 28 april starting date: mid-may/june gross salary: to be defined according to the candidate’s profile working context weworld-gvc has been working in mozambique since with development and emergency projects in the fields of education, food security and drr in the provinces of maputo, gaza, inhambane, manica, zambézia and cabo delgadoposition: country finance manager mozambique location: maputo type of contract: a first 4 (four) month collaboration contract subject to verification of the achievement of specific objectives (these objectives will be agreed upon arrival on assignment); a second collaboration contract of 8 (eight) months renewable, following the positive evaluation of the first three months of contractmain taks and responsabilities general administration: track and manage deliverables and timelines related to grants, contracts, vendors, and partners monitor grant administration to ensure compliance with reporting and expenditure requirements supervise compliance of administrative documents and their proper filing ensure the smooth flow of administrative information and data to the hq supervise flow of administrative information from project partners and the compliance with mou design and implement administrative routines, procedures, and systems to increase efficiencies ensure compliance with local operational manual, sops and develop procedures to implement organizational policies, including those related to hr management accounting: supervise and approve regular accounting, including monthly reconciliations, monthly and yearly closing of accounts, monthly journal entries financial reporting support the preparation of financial reports, in coordination with hq and administrative team, to ensure conformity with donors’ procedures supervise and approve annual financial report budget and planning: collaborate with the country representative, sectors coordinators and project managers to develop budgets collaborate with the project managers and sector coordinators to monitor actual and forecasted expenses against budget to avoid under and overspending on the projects monitor financial flows of the projects coordinate the preparation and constantly monitor/update of core budget of weworld-gvc in mozambique procurement: coordinate the preparation and launch of tender dossier check the proper filing of procurement procedures collaborate with project managers to update procurement tables verifies that all projects’ procurement dossier is complete, and supervises its correct archiving audit and expenditure verification: ensure the timely preparation of all projects’ documents during audits and or project expenditure verifications collaborate to the management of financial audit performed on the projects supervise yearly financial audit on general accounting for local authorities prepare information and be directly responsible for any assessment/audit performed by donor on weworld-gvc administrative procedure human resources: supervise administrative and finance local personnel to complete routine tasks and provide for their capacity building participate in analysing staffing needs & costs, compensation & benefits, and performance review practices supervise compliance with all ww-gvc employment regulations relating to payroll, health insurance, work insurance, employee benefits support country director to monitor and revise where necessary salary scale, as well as supervising staff leaves, holidays, overtime and contractual obligations requirements qualifications and knowledge degree in economics, political science or related fields good knowledge of main donors’ administrative rules and procurement procedures (echo, ue, un, aics) excellent knowledge of written and spoken italian knowledge of written and spoken portuguese/spanish is preferred full professional competency in microsoft office suite, especially word, excel and outlook professional experience at least 2 year of previous professional experience in similar roles skills and abilities planning, reporting, monitoring and evaluation skills organization and teamwork skills ability to support and train staff to enhance skills proactive and dynamic attitude ability to adapt and work under constraint, under pressure and in complex and multicultural contexts good listening and communication skills positive attitude to work, self-reflective, motivated, inspired, collegial strong commitment to the mission of weworld-gvc demonstrates integrity with regards to ngo values and ethical standards displays cultural, gender, religion, nationality and age sensitivity and adaptability treats all people fairly without favoritismpresent in 29 countries with 128 projects, weworld-gvc operates in the following areas of assistance: human rights (gender equality, prevention and combating violence against children and women, migration), humanitarian aid (prevention, emergency relief and rehabilitation), food security, access to water, health and hygiene, education, global citizenship education, quality teaching and international volunteeringweworld-gvc, recently constituted from the merger of two ngos, is an italian secular and independent organization working since in international cooperation and humanitarian aidat present, the main donors are italy (aics), the eu (dg echo), unicef, ocha, and belgium (dgd)weworld-gvc carries out emergency projects in the provinces of manica and cabo delgado; a three-year project to mitigate niño drought effects in the province of maputo starting in and in it has been intervening in response to idai and kenneth cyclone to assist affected populations and in it has been intervening in response to covid-19, social cohesion and peacebuilding in cabo delgado provinceat present, our main donors in the country are italy (aics), the eu (echo), the un (unicef, wfp, undp and fao) and swiss cooperationtheir responsibilities include financial reports, accounting, verification of supporting documents, procurement, human resources, planning and budgetingjoining the weworld-gvc team means being part of the development of a dynamic organisation where the contribution of each staff member is promoted and valued, working together towards the collective achievement of shared goals and vision
-
Csm or psm (advantageous) educated to degree level (advantageous) a degree in a computer related subject (advantageous) relevant professional qualifications (advantageous) experience 5+ years of experience working as an agile project manager, iteration manager and/or scrum master 3+ years of experience working in any software development team role experience working with agile delivery methods experience working with a cross-functional software development team skills an inspired sense of shared purpose within the project team a defined roadmap and well understood success criteria aligned to delivery needs consistent transparent, and accessible communications to all stakeholders internal and external realistic and regular expectation setting and negotiation risk mitigation people support and growth creation of deployment systems/processes to reduce-friction-with external dependencies reduced cycle time of stories from grooming through deployment clear escalation paths for issue management through project stakeholders clear “definition of done2 continuous team reflection and improvement creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performantour values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers: accountability: we take personal pride in finding solutions and achieving results innovation: we lead the market by being proactive, product-led, and forward-thinking teamwork: we work collaboratively, recognizing and celebrating success trust: we build trust on integrity, transparency, and respect benefits package competitive salary depending on skills and experience company pension bonus opportunity life assurance and critical illness cover cycle to work scheme perkbox – an exclusive platform offering a wide range of discounts and benefits holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme a hybrid approach to work opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at open gi where individuals who enjoy the same pursuits can get together wellbeing – wills at work scheme, employee assistance programme and mental health first aiders to apply for this role please click the apply button and send us your covering letter and cvgiving & receiving feedback: solicit and engage with feedback on a continuous basishaving timely, actionable and meaningful conversations about performance for the purpose of shaping behaviours and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and othersstakeholder management: identify, analyse, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goalscontinuously evolving the plan to reflect current reality of the project and view of the future scope management: embrace flexibility in requirements change to maximize the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframeunderstanding which scope management techniques to employ based on the impact of the changeownership & accountability: takes personal accountability and ownership for their workserves the needs of the team by serving its team membersbuilds a high performing delivery machineunderstand individuals, their motivations and provide them the support needed so they can excel in their rolespersistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectivesrisk management: map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possibleable to execute plans through to actionfacilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honestbuild high performing teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding resultsaptitudes drives to outcomes: focuses on results and desired outcomes and how best to achieve themthis includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or contextagile & lean principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignmentincludes tracking of work, management of risks, and remediation of issuesbased across the uk and europe, our support and development services make us a truly diverse organization that offers a range of it solutions to insurance brokers, insurers, and managing general agentsthis includes learning, practicing and experimenting with tools, techniques and frameworks that foster collaborative working environmentsestablish a strong partnership with product owner and tech lead to ensure effective prioritization that balances business value, quality and other constraintsput the needs of others first and help people develop and perform as highly as possiblecontinuous improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideascontinuous delivery planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources requiredmission and values our mission is to be both the technology partner and employer of choice for the uk general insurance marketservant leadership: leads by exampleshows curiosity and has a keen interest to drive learning for themselves and otherscollaboration: works jointly with others to co-create and achieve a common goalthis includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progressresponsible for managing scope, schedule, budget and quality levers; managing dependencies and raids within the team and across the organisationyour key responsibilities delivery management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitmentsopen gi is a leading software development company and a trusted partner to the general insurance industryemotional intelligence: recognises, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of othersleads a team to successfully deliver to stakeholder expectations
-
L’outsourcing manager sarà responsabile di un team di account e incaricato di gestire e supervisionare l’operatività e la produttività dei diversi siti di customer care su tutto il territorio nazionale, garantendo gli standard qualitativi e quantitativi richiestiquale membro del team a diretto riporto dell’head of customer care si occuperà di: monitorare le performance dei servizi in essere e supervisionare la definizione delle azioni di miglioramento necessarie analizzare dati provenienti dai vari team al fine di proporre e sviluppare soluzioni per garantire sempre un’eccellente customer experience assicurare che le attività giornaliere di natura operativa si svolgano in modo regolare collaborando efficacemente con le altre funzioni all’interno della struttura di customer care gestire la relazione con fornitori esterni per garantire sempre la migliore esecuzione dei contratti in essere confrontarsi quotidianamente con i responsabili di progetto esterni al fine di poter trovare sempre soluzioni di efficientamento per l’erogazione dei servizi richiesti collaborare con le altre funzioni all’interno della struttura di customer care per definire le linee guida di esecuzione dei servizi esperienza e competenze in ambito customer care, nella gestione di team interni ed esterni su territorio e fortemente orientati alla customer experience e al raggiungimento di kpi ottime capacità di relazione con fornitori/clienti interni e esterni eccellenti doti comunicative e capacità di organizzare il proprio lavoro in autonomia seguendo le linee e i valori aziendali spiccata e consolidata capacità nel riconoscere in modo proattivo una sfida o un problema e collaborare con tutti gli stakeholders coinvolti nel processo capacità di analisi dati per diagnosticare e risolvere criticità con soluzioni veloci ed efficaci spiccate doti collaborative e forte orientamento al risultato disponibilità a viaggiare sul territorio buona conoscenza del pacchetto officel’obiettivo è contribuire all’accelerazione della transizione digitale in italia, garantendo agli utenti qualità, innovazione e trasparenzagrazie a una infrastruttura di rete proprietaria, iliad oggi copre il 99,6% della popolazione tramite tecnologia 4g, e la rete 5g è disponibile nelle principali città italiane e in costante incrementoha inoltre superato la soglia dei punti vendita e vanta una rete distributiva sempre più capillaredopo aver conquistato la fiducia di 8,5 milioni di utenti mobili in tre anni e mezzo, iliad ha lanciato la sua offerta in fibra ottica (ftth) a gennaioiliad è l’operatore che ha rivoluzionato il mercato della telefonia mobile in italia fin dal suo esordio nel , con offerte semplici, trasparenti e generose
-
Responds promptly to customer needs to meet commitmentsaligns organization and resources to deliver on customer commitmentsassist customer care coordinator in resource identification and planningcustomer service:focuses on serving customers as the organization’s top prioritymaintain customer satisfaction and company’s good standing through pre-service planning and post-service follow upover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesprovide feedback to management for department improvement and efficiencyanalyses market and competition and identifies external threats and opportunitiescreate detailed reports for upper managementwork with management for tradeshow preparations and set upwork in collaboration with the hr department to maintain best practices for service departmentsuperior people/customer relationship skills as well as strong interpersonal skillsability to read and understand european blueprints and pneumatic diagramstravel 50%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedmust be fluent in english – reading, writing and speaking must be fluent in italian – speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingmanage emergency calls and warranty workability to travel full benefits package including health, pension, 401k and paid vacation timeparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglydriven to create value for customersaligns work with strategic goalsdemonstrates persistence and overcomes obstacles and measures self against standard of excellencesalary: negotiable please email resume todevelop and deliver in-house training for service team including service procedures, company’s policies and procedures, and machine-specific trainingmaintain neat and orderly warehouse and workshoppromote/sell maintenance programs to existing customerssoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemexpert communication: excellent verbal and written communication skillsproblem solving:identifies and resolves problems in a timely manneradapts strategy to changing conditionsliaise with sales and after sales teams on upcoming projects and installsbrings strong network connections and relationshipsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsindustry experience & tenure: 10 years’ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experienceplanning/organizing:: prioritizes and plans work activities while efficiently managing timeunderstands needs, creates distinctive value, and builds meaningful relationshipsreview projects and define sow for service teamlearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmenta self-starter and team player who is motivated to succeedcontributes to building a positive team spiritwill not sponsor visasdemonstrates knowledge of market and competitioninnovation: displays original thinking and creativity and meets challenges with resourcefulnessthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsgathers and analyses information skilfully and develops alternative solutionspivotal experience & expertise functional experience: brings strong commercial experienceensure that service department has all necessary tools and equipmentmanages competing demands and changes approach or method to best fit the situationunderstands organization's strengths & weaknessesnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusreview and approve service hours and overtimebusiness acumen: understands business implications of decisionsreview service reports and ensure administration of reports and invoices on a timely basiscompetencies: adaptability: adapts to changes in the work environmentmotivation:sets and achieves challenging goalsdemonstrates an independent, results-driven work ethicdisplays orientation to profitabilityit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homecollaboration and teamwork: balances team and individual responsibilitiesresponsibilities: manage all functions of the service departments