Customer success managers

Elenco customer success managers

• T-SHIRT KEY SUCCESS

  

  Girocollo a costinelogo stampato al di sopra della tascataschino applicato sul petto a sinistra con scritta ",key of success", ricamata

  Italia

  65 €

• Customer Engagement & Insight Manager (£

  

  Bcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basewe are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingcustomer engagement is central to bcha’s work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our servicesbe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement roleprovide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationwe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentbcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnessrepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchathis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changebcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noonour overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation

• ADDETTO/A CUSTOMER SERVICE TECNICO (Rif. ) BS

  

  Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticiavrà la responsabilità di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e l’emissione dei documenti di scarico di magazzino) per partecipare alla selezione candidarsi all’annuncio https://spaceworksede di lavoro: provincia di brescia referente della selezione: dottdescrizione dell’attività: la persona inserita dovrà gestire l’assistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clientel’azienda offre: contratto di assunzionerequisiti richiesti: diploma di istituto tecnico, elettronico/informaticoinquadramento e retribuzione commisurati all’esperienzaavere conoscenza base di elettronica, informatica, meccanicaavere abilità nell’uso del telefono e del pacchetto office; è gradita la competenza nell’uso di un crmssa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (dsaper pianificare e lavorare per obiettiviit/jobs/addettoa_customer_service_tecnico__rif__/it/si occuperà di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodottodovrà gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hoc

• Part Time Customer Services Advisor - Redruth - Dash Drive -

  

  Do you enjoy working in a fast-paced environment? are you looking for a varied role, with a competitive salary, progression opportunities and be able to make your mark on a rapidly expanding business? if so, keep reading! we are looking for a knowledgeable and enthusiastic part time customer services advisor to join our team of like-minded individuals within the dash drive rental division of our companywhy should you work with us? no two days are the same… what are we looking for? organised with good attention to detail your communication and customer service skills are second to none there is a problem? you see this as a challenge waiting to be overcome! you understand the need to be flexible in your working hours to get the job done our commitment to you in return we offer a competitive salary as well as the opportunity to develop and grow your career to the next level and most importantly ensure you are happy as a much-valued member of the dash group team! hours of work: hours per week variable between monday - saturday salary: £10 per hour want to know more about the role? a full job description can be downloaded from the careers page on the dash group websiteyou will assist us during an important period of organic growthready to apply? upload your covering letter, previous salary details and cv to https://wwwwe are forward-thinking with a culture of continuous growth and improvement - in our products, services, and our peopleyou will be taking responsibility for all administration through the vehicle rental lifecycle and play a key role in a busy office environment assisting to provide a prompt and professional service to customers and visitorswe are a family run business based in redruth, our working environment is dynamic, fast-moving, and responsive to our client’s needs, but it’s not all work and no play here; we all work hard and take a lot of pride in what we achieve but also like to have fun too! keen to learn more about us? click here to explore our full range of services

• ADDETTO/A CUSTOMER SERVICE TECNICO (Rif. )

  

  Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticisede di lavoro: provincia di brescia referente della selezione: dottdescrizione dell’attività: la persona inserita dovrà gestire l’assistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clienteavrà la responsabilità di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e l’emissione dei documenti di scarico di magazzinorequisiti richiesti: diploma di istituto tecnico, elettronico/informaticoinquadramento e retribuzione commisurati all’esperienzal’azienda offre: contratto di assunzioneavere abilità nell’uso del telefono e del pacchetto office; è gradita la competenza nell’uso di un crmavere conoscenza base di elettronica, informatica, meccanicassa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (dsaper pianificare e lavorare per obiettivisi occuperà di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodottodovrà gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hoc

• Customer service

  

  Siamo alla ricerca di un/a customer service che, inserito/a all'interno del team sales di dacom, azienda del gruppo esprinet leader nella distribuzione specializzata di prodotti e soluzioni per l’automatic identification and data capture (aidc), avrà modo di gestire l’intero ciclo dell’ordine a 360 gradi, dall’inserimento all’evasione dello stesso risolvendo eventuali problematiche e/o necessità ad essi connessi; avrà, inoltre, la possibilità di interfacciarsi con diverse strutture aziendali quali sales, marketing & logisticnello specifico si occuperà di: • assistenza diretta ai clienti b2b tramite telefonate, e-mail, chat per la tempestiva evasione degli ordini, fornendo risposte precise e puntuali alle richieste di informazioni su prodotti e/o assortimenti; • allineamento costante con gli stakeholders interni all'azienda, quali account, brand manager e dipartimento logistica per la risoluzione di eventuali criticità e/o domande da parte dei clienti; • inserimento ed aggiornamento degli ordini clienti; • fornire il necessario supporto al cliente, in ottica di customer centricity, raccogliendo e gestendo, inoltre, reclami ed eventuali problematichela nostra vision è quella di semplificare la vita a persone e organizzazioni, ampliando e facilitando la distribuzione e la fruizione della tecnologiasede di lavoro: cornaredo (mi)abbiamo conquistato la leadership puntando sull’innovazione e sulla capacità dei nostri collaboratori di tendere a risultati eccellenti• comprovata esperienza di almeno 1 anno maturata nel ruolo c/o aziende strutturate; • buona conoscenza del pacchetto office, in particolare excel; • buona conoscenza della lingua inglese; • orientamento al cliente e al teamworking, ottime capacità relazionali e di comunicazione; • buone doti di ascolto e problem solving, capacità di mediazione e gestione dello stress; • la conoscenza di prodotti e soluzioni per l’automatic identification and data capture (aidc) sarà considerata un plusesprinet è un’azienda multinazionale leader in italia e spagna nella distribuzione "business-to-business" di information technology e consumer electronics a reseller it, var, system integrator, negozi specializzati, retailer e portali di e-commerce con circa rivenditori clienti, oltre 600 brand in portafoglio e 17 punti vendita (esprivillage) sul territorio nazionale

• Addetto/a centralino e customer care

  

  Per azienda del settore assicurativo con sede a trento selezioniamo un/a addetto/a centralino e customer carela risorsa inserita si occuperà della attività di centralino e della assistenza telefonica ai clienti; avrà l’incarico di rispondere alle richieste che arrivano dagli assicurati con una attività di customer careil/la candidato/a ideale ha preferibilmente maturato esperienza pregressa nel ruolo o in mansioni simililivello contrattuale e trattative economiche da valutare in base alle competenze ed esperienze maturate dal/a candidato/a prescelto/a

• Operatore Customer Service FG

  

  Azienda in grande crescita ricerca operatori customer servicerequisiti del candidato: - diploma o laurea - conoscenza del pacchetto office la risorsa assunta svolgerà le seguenti mansioni: - gestione delle attività di customer care - risoluzione immediata dei problemi su servizi e prodotti - cooperazione con il dipartimento di produzione e logistica - costruire relazioni funzionali con i clienti - attività di reportistica l’azienda offre iniziale percorso di formazione di breve durata, retribuito e mirato all'assunzionela sede di lavoro sarà foggiacontratto di lavoro: full time, tempo determinato

• Addetto Customer Service

  

  Logical job, società specializzata in consulenza hr con un forte orientamento nella valorizzazione del capitale umano, ricerca per importante ufficio internazionale un addetto customer serviceil candidato si occuperà di coordinare le attività di relazione con i clienti, gestendo il servizio di informazione al cliente per dettagli relativi agli ordini e al loro stato di avanzamentopossibilità di smart working dopo iniziale training in sedebreve esperienza in ambito trasporti e logistica capacità di lavoro in team conoscenza del pacchetto office buona conoscenza della lingua inglese tipo di contratto: inserimento a tempo determinato per un anno con finalità di assunzione a tempo indeterminato

• Impiegato/a customer care

  

  Pre prestigiosa azienda strutturata situata in piana rotaliana selezioniamo un/a impiegato/a customer care la risorsa selezionata si occuperà della gestione delle richieste dei clienti sino a quando non si troverà la soluzione ottimale per il progetto, nei tempi concordati e tenendo conto del budget prestabilito, delle possibilità tecniche e, se necessario, incluendo e coordinando gli esperti delle varie discipline tecniche all'interno del teamlì'azienda offre una posizione con responsabilità in un'azienda internazionale, un lavoro professsionalizzante con prospettive di sviluppo, progetti innovativi, nonché un'entusiasmante area di responsabilità in un'azienda in rapida espansionela figura professionale ricercata dovrà aver maturato esperienza nelle mansioni sopra riportatein modo particolare la risorsa avrà le seguenti responsabilità: - creazione di offerte e ordini: redigere i documenti riguardanti il progetto da un punto di vista commerciale, tenendo conto delle esigenze del cliente, delle linee guida e delle politiche interne; - garantire un'elaborazione degli ordini efficiente e corretta: la risorsa è il punto di riferimento del cliente a partire dall'inerimento dell'ordine fino a quando i prodotti aziendali non avranno raggiunto il cliente; - assistere il cliente anche dopo l'avvenuta vendita: si occuperà dei quesiti riguardanti la manuntenzione ordinaria, le riparazioni e i pezzi di ricambio, nonché del ricevimentio ed inoltro di reclami con l'obiettivo di trovare una soluzione che soddisfi il clienteil livello contrattuale e la retribuzione saranno commisurati a seconda delle competenze ed esperienze maturate dal/la candidato/a prescelto/a

• Addetto Customer Service (Trasporti Camionistici)

  

  Logical job, società specializzata in consulenza hr con un forte orientamento nella valorizzazione del capitale umano, ricerca per importante ufficio internazionale un addetto customer service con breve esperienza nel settore trasporti camionisticiil candidato si occuperà di coordinare le attività di relazione con i clienti, gestendo il servizio di informazione al cliente per dettagli relativi agli ordini e al loro stato di avanzamentopossibilità di smart working dopo iniziale training in sedebreve esperienza in ambito trasporti camionistici capacità di lavoro in team conoscenza del pacchetto office buona conoscenza della lingua inglese tipo di contratto: inserimento a tempo determinato per un anno con finalità di assunzione a tempo indeterminato

• CUSTOMER SERVICE FG

  

  Azienda a foggia ricerca una risorsa per customer servicerequisiti richiesti: • diploma o laurea; • abilità nell'uso di sistemi informatici, e pacchetto office; • abilità nel gestire il cliente tramite mail e telefonoluogo di lavoro: foggia previsto iniziale percorso di formazione retribuito e mirato all'assunzione inserimento determinato con orario full-time se interessati, candidarsi allegando il cv) • aggiornamento delle anagrafiche clienti • assicura una corretta gestione del servizio di tutto il ciclo dell’ordine emesso al cliente (controlla le tempistiche, l'evasione degli ordini e si assicura del corretto livello di servizio dedicato) • monitora le giacenze in magazzino e gestisce eventuali reclami dei clientiil profilo avrà le seguenti responsabilità: • monitoraggio dell’avanzamento dell’ordine (emissione ordine, conferma d’ordine etc

• Addetto customer service

  

  La risorsa dovrà occuparsi delle vendite e della gestione dei diversi canali dei clienti, si occuperà del customer care, di svolgere attività di marketing diretto e promozione di prodotti o attività commercialiin particolare ci occupiamo di intermediazione, di ricerca e selezione del personale, svolgendo attività di consulenza finalizzata all’individuazione di candidature idonee a ricoprire posizioni lavorative su specifico incarico del committente, e di supporto alla ricollocazione professionalesede aziendale: striano (na) il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi e , e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi esiamo un’agenzia autorizzata dal ministero del lavoro e accreditata presso l’anpal (agenzia nazionale per le politiche attive del lavoro)agenzia per il lavoro, ricerca per azienda cliente, operante nel settore della produzione, stoccaggio, distribuzione e commercializzazione dei surgelati, con sede a striano (na), un “commerciale marketing" da inserire all’interno del proprio organico· diploma; · buon utilizzo del pc (pacchetto msoffice, gestionale aziendale, gestione e-mail); · conoscenza della lingua inglese; · residenza a striano (na) o zone limitrofe completano il profilo: · ottima capacità comunicativa e relazionale; · propensione alla vendita; · attitudine al rapporto con il cliente; · capacità di lavorare in team; · attitudine alla risoluzione dei problemi; · flessibilità e adattabilità; · capacità organizzative; · buona gestione del tempogesfor rappresenta un punto di riferimento nel mercato del lavoro, grazie alla conoscenza accurata del tessuto imprenditoriale nazionale, alla competenza acquisita nella gestione delle risorse umane e all’ organizzazione flessibile ed efficientesi dedicherà alla ricerca ed acquisizione di nuovi clienti ed all’ acquisizione di ordini in entratacontratto offerto: tempo determinato con possibilità di proroga e stabilizzazione orario di lavoro: full time

• Addetto/a customer - punti GDO (IKEA, ALÌ)

  

  Per la sede di padova selezioniamo un/a addetto/a customer che si occupi della fidelizzazione clienti presso eventi e la gdo (ikea, alì)quest srl è un team specializzato nella ricerca e nella fidelizzazione di nuovi clienti per conto di aziende, società ed organizzazioni internazionaliricerchiamo una risorsa che abbia: - ottima capacità di coinvolgere il cliente; - capacità di negoziazione; - trasparenza e affidabilità; - propensione al problem solving - disponibilità full time

• Real Time Marketing Executive

  

  Putting customers first is key to lottoland’s success as is collaboration across the businessmanagers need to inspire and develop their teams to get the most out of themfurthermore, the role will require market research, customer communication journey optimisation and external relationships managementresponsibilities • liaising with various teams involved in the process to ensure campaign delivery on time and within the required quality standards • analysing customer communication journeys and monitoring competitor activity to identify key opportunities to improve player experience • ensuring that all communications meet advertising, regulatory and legislative standards • supporting the marketing team in daily administrative tasks • documenting workflows, customer communication journeys, campaign specific test cases and checklists required • strong communication skills, able to work with multiple levels across the business • good knowledge of ms office • results-driven, flexible and ambitious • highly organized, great team player with high attention to details • eager to embrace new challenges within a very dynamic environmentin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! looking for an exciting challenge within marketing and a steep learning curve? we are currently looking for a results-driven and fantastic team player that will play a key role in supporting the business to expand the marketing strategy and deliver innovative marketing campaigns across various domains concurrentlylottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathslottolandcorporatelottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outswe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwdesirable • previous involvement in project activities (familiarity with project management frameworks) • experience using evergage/salesforce interaction studio • familiarity with analysing data and recommending improvements • html/css basic knowledge • experience using content management systems remember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del sollottoland could be just the place for youcom right to work in gibraltar no agencies at this time pleaseit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageemployees are empowered to do their best but held accountable for their actionsgrit and determination is a prerequisite for all lottolanderspassion for innovation is a strength that is valued in lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitythe successful candidate will be actively involved in each stage of on-site campaign life cycle - this includes opportunities discovery, campaign initiation, planning, testing, performance monitoring and results analysishonesty, integrity and trust are a giventailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisation

• SOFTWARE ENGINEER | INGEGNERE DEL SOFTWARE | C e C++

  

  In this role you will implement, validate and optimize their software on the basis to the needs of industry, contributing to the success of their innovative companytechyon: information technology recruitment experts | head hunter techyon is the first head hunter exclusively specialized in research and selection of senior professionals and managers in the information technology segmentcore responsibilities: design, adaptation and implementation of their software to meet needs customer specifications, customization and commissioning of their solutions within the production line directly in the field, software development and implementation for new machine features, for example computer vision and ux / ui design, collaboration in all phases of projects: start-up, testing, delivery, commissioning e software optimization, collaboration with customer support and the sales area in defining specific requirements of the software, drafting of software documentationlocation: province of veniceinfo: fixed-term contract at the beginning with the transform into permanent contract after 1 yearnice to have: a systematic, independent and precise way of workingabout the company: for a multinational company, leader in log and lumber scanning for the global wood processing industry, our recruitment engineers are looking for a software engineerour recruitment engineers select the best it profiles for prestigious consulting firms it, banks, service companies, manufacturing groups, excellent start-ups and digital dna companyas a software engineer in their technical and operational teams, you will become an expert of their scanning and optimization systems for the food sector, having the opportunity to see the 360 ° industrial processesmust have: bachelor of information engineering or similar, a major in image processing is an advantage, good knowledge of c / c ++, familiarity with the microsoft visual studio development environment and knowledge of vision artificial and image processing are an advantage, good command of english and italian, knowledge of german is an advantage, ability to work in an autonomous and structured way with an orientation to the needs of the customer, curious and open-minded, willing to travel abroad frequently, problem-solving skills, strong interpersonal and communication skills, driving license b

• Atlassian Administrator

  

  Measures of success reduced costs of collaboration tools and increased value-for-moneyputting customers first is key to lottoland’s success as is collaboration across the businessmanagers need to inspire and develop their teams to get the most out of themimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowsremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwatlassian certificationtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationhelp teams to set up and manage slas, issue types, etcconfigure jira software, including jira core and jira service desk / jira service managementlottolandcorporatereview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationsin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionsdevelop training materials and deliver training to power usersit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagehonesty, integrity and trust are a givenfor more efficient ticket handlingextensive knowledge of administering atlassian applications in medium-to-large businessmust have 2+ year’s experience in atlassian administrator roleability to prioritize across various tasks and manage changes in daily workloadotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etcnice to have experience with okta sso integrationexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementgood experience of writing and supporting custom jql to help teams get the information they needgrit and determination is a prerequisite for all lottolandersexperience with jira service deskunderstanding of system administration principles (monitoring, network, storage, scripting)employees are empowered to do their best but held accountable for their actionslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsimprove the return on investment by handling licensing and atlassian spendexperience customizing workflows, setting up dashboards, and generating reportslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outscom right to work in gibraltar no agencies at this time pleaseunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardscreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businessimprove team jira metrics (especially cost-per-ticket) with optimised workflowswrite and maintain technical documentation such as user manuals, system documentation, and training materialsevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitypassion for innovation is a strength that is valued in lottoland employeesdesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goalreview and configure current service desk portal for easier navigation by userslottoland could be just the place for you

• Flex Executive

  

  Putting customers first is key to lottoland’s success as is collaboration across the businessmanagers need to inspire and develop their teams to get the most out of themaccountabilities: support the end to end okrs of customer operations by flexing to work on projects, incidents and spike periods in all teamsundertake thorough training in all teams within customer operations, staying up to date with training to ensure you can work on all processes at short notice as requiredremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solfollow our core values and behaviours, leading by example under the gwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwfollow the standard operating procedures in line with policy and regulatory requirementscomputer skillsinternal position right to work in gibraltar no agenices at this time pleasetailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationlottolandcorporatework on the solutions identified for incidents affecting players, undertaking player reviews and protecting the company from any risksit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagein september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the flex exectuive's role is to review player documentation and make decisions to protect the company from fraud or additional riskwork as a team to achieve all okrs set, share workloads fairly and communicate efficiently as a team to meet expectationsadapt and adhere to changes in procudures to ensure the team works to the one agreed process at all timesability to stay focused with spike volumes (target driven)keep accurate reconding of all work undertaken to ensure that your outputs are clearly documented and at an audit standardgrit and determination is a prerequisite for all lottolandersflex between processes and ensure that teams work in priority order depending on impact to players/ the businessunderstanding of kyc regulationsemployees are empowered to do their best but held accountable for their actionsfluent in englishlottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsattention to detailcom this position is advertised as an internal vacancy for exisiting lottoland employeesability to work independently or remotely if requiredpassion for innovation is a strength that is valued in lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityhonesty, integrity and trust are a givenraise sars with the company mlro, identifying individual player suspicion and group trendslottoland could be just the place for you

• Business Analyst - Video Experiences, Delivery

  

  The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustwhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personrole responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility for the quality, accuracy, completeness and usability of requirements in the form of user stories and any project artefacts work with customer product owners and project managers, ux&d, qa and technical teams to validate captured requirements support team members throughout the product life cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework core skills effective communication – be clear and concise in your day-to-day communication, be able to express yourself within a multi-national team, ask good solid questions, listen to the answers (really listen)the role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudeability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work desirable worked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration extensive experience with preparing and conducting workshops online and face to face hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredunderpinned by data we're able to determine the best experiences to drive business growthcritical thinking - while discovering the problem / business need to be solved, you must listen to stakeholder needs but also critically consider those needs and ask probing questions until the real need is surfaced, understood and documentedas an effective communicator, you must be able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentdepending on the role this normally includes a written test and interviewwe're an end-to-end provider of premium products and services for global sport and media operatorswe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the global ba teamhands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allthe ability to be a strong communicator in a virtual setting (via conference calls or web meetings) is equally importantdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclewe're fully flexiblewe are a supportive and inclusive organisation with a wealth of experience in streaming sport and entertainment content; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillsrecruiters – we have handled this one internally! thanksplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processproblem solving - bas facilitate a shared understanding of the problem and business need, and ensure they understand the scope of the projectwe will support you in your career progressionyou’ll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clients – we take into account current global situation with covid as the well-being of our employees is paramount work with some of the top names in media, broadcasting and sport become passionate about technology and digital video on demand and live streaming applicationsthis is for a well-known sporting brand based in usa who has an award-winning app in the market, they have a strong presence in the sports and entertainment field in north america and europeas a ba, you will facilitate the technical teams regarding what is in and out of scopecompetencies and skills essential minimum of 2-3 years’ experience as a business analyst excellent customer-facing skillsproven experience in working on client site ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints experience of scrum or any other agile methodology experience of the software delivery lifecycle must be proactive and show due diligence effective communication skillsyour focus must be on owning the requirements and being able to articulate these to cross-functional teams, such as developers, designers and test team membersplease note that we will only contact successfully shortlisted candidateswe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client value

• Summer Hotel Manger

  

  Our hotel managers are responsible for the day-to-day management of our club hotel and its staffset deadlines using this information to ensure all budgets, sales and customer satisfaction targets are metwhilst taking a strategic view towards the hotel operation, we require our hotel managers to have commercial awareness, be accountable for budgeting and financethe hotel manager will work to identify new initiatives to improve standards and tailor our product and service to individual customer expectations and maximize profitscustomer focus ensure the hotels guests expectations are always exceeded ensure all customer complaints are resolved in a timely and efficient manner meet set targets for first impression feedback for cleanliness, food, and comfort provide an approachable welcoming atmosphere within your hotel, between staff and guests operational ensure the hotel is running smoothly and efficiently in all areas- ito exceed our guests’ expectations, our hotel managers must have good attention to detail, setting a great example to our staff so they will deliver a high standard of serviceseasoned pros, qualified instructors and managers will find an encouraging environment in a company where we actively look to promote from within and can offer career opportunities in travel both overseas and in the uke kitchen, restaurant, housekeeping & barwe employ 100 staff in each of the seasons which gives alpine elements a unique advantage in offering our entire staff the opportunity to experience back to back seasonal positions that can offer an exciting gap year, career progression or a one off seasonal experience that fits in with your future plansyou will set staff standards and ensure they maintain uniform, presentation and professionalism alwaysour personal approach enables us to achieve your goal of working a season (and making the most of that season) and our new shared goal of delivering excellent guest serviceclear communication skillswe are an active company and we whole heartedly encourage our staff to get involved so if you are new to skiing, snowboarding or all mountain activities, you will find a home in franc with many of our general positionssalary is competitive uniform is provided and staff meals are included within the working shiftsour recruitment process is designed to see the person behind the cvall uk applicants are welcome to apply but we do advise the recruitment process is a little longer to obtain all the necessary documentation to to apply for a visaconversational frenchjoin us and work a season back to back over summer and winterset and maintain standards for uniform and professionalismmajority of our guests are from the uk therefore it is compulsory that all applicants are fluent in english to be considered for a position with usgeneral team welfare liaising with your heads of department and area manager to ensure you implement a succession plan for all staff to match their individual needs and the needs of the business sales putting into place a safe and secure cash handling process that all staff can understand, follow and record to identify, implement, market, and monitor incremental sales in the hotel to meet set sales targetsexperience handling complaints, ability to think outside the box to resolve issueswhat we are looking for – outgoing and enthusiastic peoplecompleting weekly hotel accounts and administrative tasks including staff rota’s, risk assessments, fire / health & safety and hccap paperworkmotivated to achieve and encourage others to do the sameadvantages if you have – experience of dealing with disciplinary process and/or training & mentoring and developing staffperformance managing your team will ensure you get the best out of every single team member and ensure their happiness in their roleprevious experience managing team members at a supervisory or management levelthe ability to manage workload by themselves and delegate to the team where appropriatetogether we will ensure you will find & be in your elementresponsible for the organizing, planning, and directing all aspects of the hotel services; including front of house, catering, and housekeepingadaptable people who are willing to work long hours and have a flexible attitude towards workteam player ability to prioritise and planfull training and development available with great career progression opportunitieswe welcome all nationality's to apply as long as they have an eu passport, a right to work in france in the from of a cds or from a country where you can obtain a visa as we are fully compliant with all immigration laws when recruiting our staffto develop and maintain relationships with all suppliers team management performance manages your team using a variety of techniques, ensuring your team are happy and confident in their roleoptional accommodation, insurance

• UX Researcher - Video Experiences

  

  Conduct secondary user research including find and analyse existing relevant audience research find and review relevant competing or adjacent digital products produce reports on all research tailored for appropriate audiences work with ux designers & product managers to identify clear use cases and associated goals, user objectives and define measures of success recommend and implement best-practice user research methodologies mentor and collaborate with designers in executing user research methods strong stakeholder skills, ability to frame research into stakeholder facing output and present findings both internally and externally to clients where required significant experience as a ux researcher in software development understanding of available quantitative measures, when to apply, and limitations ofwill need some flexibility of hours to conduct research in other countries ability to deep dive and define user personas, behavioural archetypes and build consensus and alignment on customer needs some of our company perks: global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate unlimited contract – hpp (fulltime permanent employment) meal allowance (czk 55/day to be paid within your salary) multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for alldepending on the role this may include a written test and interviewthe ux researcher will work collaboratively across the unit and beyond with the internal units to solve complex user problems and help influence the direction & strategy of our products based on measurable valueas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmenttesting user response and understanding of a high-level explanation or prototype of a feature usability testingattitudinal and behavioural insights regarding products or featuresdeltatre is a leading end-to-end provider of premium products and services for global sport and media operatorsdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclewe're fully flexibleplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processtheir objective will be to provide evidence to internal stakeholders and clients that the proposed products and features are likely to provide end-user value and that developed products and features meet end-users' needsthe video experiences unit at deltatre is a leading provider of products and services delivering television, film and sports content over the internet, as well as comprehensive end-to-end solutionsresponsibilities help us create desirable, intuitive and market leading products that generate real value for our clients and their customers gathering insights on market trends, changing user needs and behaviours to inform our products’ development working across multiple functions, especially with uxd & product mangers conducting primary research, interviews, workshops, user testing (qual & quant – knowing where each adds value) and helping to gather client feedback on initiatives conduct primary user research including contextual inquiryunderpinned by data, we're able to determine the best experiences to drive business growthtesting user ability to conduct certain tasks using a productwe serve both end-to-end clients and those who want to internalise part of their platform through products and componentsour product team would like to hire a ux researcher to find and document high-value end-user needs that our clients can target as part of their value propositionimagine shaping the future of experiences reaching millions of viewers and fans around the worldplease note that we will only contact successfully shortlisted candidatesjoin our product team to become a part of this adventurewe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valueconcept testing

• Systems Administrator

  

  Putting customers first is key to lottoland’s success as is collaboration across the businessmanagers need to inspire and develop their teams to get the most out of themyou will have excellent customer service skills, be extremely accomplished at troubleshooting, be able to manage your time and workload, be adaptable and enjoy working under pressure to solve problems both independently and with the rest of the teamwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationlottolandcorporateit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageworking in a small team, you will be helping to resolve helpdesk tickets with particular emphasis on taking escalations from the rest of the helpdesk teamresponsibilities to include: installation, configuration and support of windows and osx desktop clients configuration and support of common office software, including word, excel, etc diagnose and troubleshoot technical issues create and maintain technical documentation assist with helpdesk tickets to support end-users assist with projects and initiatives to improve infrastructure and systems possible on-call requirement must have • previous experience in corporate it support environment • support experience with mac and windows clients • networking experience (tcp/ip, switches, routers, firewalls) • able to cope with high workloads and multiple changing priorities • excellent problem-solving skills and adaptability • excellent oral and written communication (english) nice to have • computer science university degree or similar • knowledge of scripting in bash, powershell, etc • office365, intune, sharepoint online • virtualization (vmware, aws, citrix, etc) • backup and restore procedures • ticket management systems, such as jira • activedirectory • configuration management, application deployment, policy management • pbx systems • monitoring with darktrace, zabbix, cacti, etc • mdm (jamf), byod management • remote desktop and remote support • idm (okta) a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! we are looking for a systems administrator to join our it departmentgrit and determination is a prerequisite for all lottolandersemployees are empowered to do their best but held accountable for their actionsyou will also be keen to suggest improvements to methods and procedures and help to plan and implement themcom right to work in gibraltar no agencies at this stage pleaselottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outswe are a busy and dynamic team working to support all it requests from the business to ensure teams have the tools they need to work efficiently and effectivelypassion for innovation is a strength that is valued in lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityhonesty, integrity and trust are a givenlottoland could be just the place for you

• Reliability Maintenance Engineer

  

  Responsibilities: ensure the proper functioning of the plant in compliance with any kpi and contractual performance; collaborate with the technical offices for problem resolution, organization of on-site and remote interventions, procurement and shipment of spare parts, and offers; perform corrective maintenance and troubleshooting activities on the installed machinery aimed at guaranteeing its operation; carry out all or part of preventive maintenance activities in accordance with the maintenance plans, as stipulated with the customer and company provisions; take part in meetings with clients; draw up reports to the customer regarding the activities carried out and the performance of the plant, according to agreed methods; draw up reports on the elettric80 structure, regarding the activities carried out, performance, anomalies and corrective actions, according to agreed methods; foster improvement activities, modifications, possible solutions; carry out periodic training to the customer's operators, according to methods to be agreed; manage any spare parts stock at the customer's, suggesting reorder points and purchases as needed; organize, manage and update any security documentation requested by the customerhigher diploma or degree in technical address previous and proven experience gained in the role or as an electromechanical maintenance technician or transfer technician in structured companies operating in the automation or plant engineering sector good / excellent ability to read and understand electrical, hydraulic, pneumatic and technical drawings knowledge of sw plc siemens, backhoff, allen bradley, rockwell, fanuc dynamism and strong problem-solving skills excellent communication skills stress management - full-time contract -full remote/ customer plant basedle80 software platform (smart integrated logistics), the "orchestra conductor" that ensures the efficient integration of the systems, guaranteeing the optimal management of all operations, from the entry of raw materials to storage right through to shippingas an e80 reliability maintenance engineer you will be in charge to keep complex systems in operation at the customer's premisesthanks to innovative technologies and a thorough understanding of the customers' logistic processes, the company anticipated the concept of industry 4e80 group has always been close to its customers, its people and to the local communities in which the company operatesthe entire logistics flow is centrally managed by the smfor this reason, the group relies on five values that lead e80 people towards success: innovate, dare, solve, value, connecte80 group is specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods operating in the beverage, food, tissue and other sectorsthe group, based in reggio emilia, is present in australia, brazil, chile, china, the united arab emirates, france, japan, mexico, spain, sweden, the united kingdom, poland, russia, thailand and usa with the aim of being close to its customers0: the smart factory, sustainable, interconnected and safethe main systems produced by e80 group include palletizing robots, a wide range of laser guided vehicles, high speed robotic stretch wrappers, pallet control systems, robotic labelers, layer picking and repacking solutions, and automated high-density warehouses

• Italian Speaking Telesales Executive - Guiseley

  

  Due to unprecedented success within the uk, europe, us and row, we are looking for additional talented multi-lingual sales professional to join the stiltz teamqualify and convert our generated enquiries to appointments for our dealership network in italy and other european / row customers - with the end goal of confirmed sales take ownership for every customer project and manage the sales process through to conversion manage point of contact with existing enquiries/ businesses to build and maintain product and sales focus with our customer base no cold calling – all sales leads are warm! what you will offer us: demonstrate recent and successful experience in sales preferably in a telesales or internal sales environment or customer service fluent italian, english language skills both in written and oral communications is essential fully proficient with microsoft office (excel, word, outlook etc) experience / knowledge of using a crm system, netsuite is an advantage have a passion for sales with a proven track record of strong negotiation skills, high performance and target achievements this is a permanent employed opportunity, working with a friendly and supportive team based in our guiseley officestiltz homelifts began in , we design, manufacture and install our innovative, award winning stiltz homelifts in domestic homes throughout the uk, europe, usa, and rest of worldcan you offer excellent communication skills in both italian and english ? are you looking to join a fast-growing and successful global business where you will fully utilise your italian language skills daily? what we can offer you: £23k to £25k p/a + commission ote achievable £35k 25 days paid holiday (plus statutory) 1 extra day off on your birthday! life insurance pension scheme enhanced health cash plan employee referral scheme cycle to work scheme opportunity to fully utilise your italian language skills daily office based, you will join a friendly and supportive team environment what you will do: utilising your italian language skills, you will influence and build rapport over the phone with customers in italy promote stiltz products and services, develop and generate new business opportunities via incoming enquiries, proactive calls to new enquiries and existing enquiries within the business via multiple channels - phone, website, emails

• AML Team Lead

  

  Putting customers first is key to lottoland’s success as is collaboration across the businessmanagers need to inspire and develop their teams to get the most out of themin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the team lead will be responsible for the continuous development and motivation of team membersmaintain effective communication flow, distribution of relevant information to and from the teamremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solcarry out annual performance appraisals for the team members and provide feedback on the same to the aml managerwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwself-motivation and ability to motivate othersplay a key role in the resourcing and onboarding processprovide monthly feedback on team performance, when requestedprepare work schedule and monitor individuals’ attendance to ensure adequate staffing aligned with the resource availability and workloadability to deliver effectively constructive feedbackexcellent communication, networking and conflict management skillstailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationlottolandcorporateresponsibilities coordinate, prioritise and allocate daily tasks within team members, set or negotiate deadlines and completion dates, and monitor progress to ensure completion and meeting of deadlines efficientlyit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagenice to have previous experience of working within an aml environment in the online gambling industryassist the team manager with proactively optimising and maintaining an effective quality and assurance processensure that all standard operating procedures are followed and that all current and new team members are trained in order to maintain a good standard of performancegood command of microsoft office toolsenglish language knowledge at a business levelability to work on own initiative and to challenge processes where improvements could be madegrit and determination is a prerequisite for all lottolandersrecognised aml qualificationability to perform well under tight deadlinesliaise with the responsible gambling and risk teamsemployees are empowered to do their best but held accountable for their actionsidentify training needs and prepare development plansstrong organizational skills with an emphasis on accuracy and timelinessmust have proven experience of detailed, investigative and analytical working practiceslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsexperience with writing policies and processescom right to work in gibraltar no agencies at this time pleasethey will be required to coordinate, prioritise and distribute workload appropriately to ensure efficient meeting of deadlines, monitor tasks completed by the team to maintain a good standard of performance and quality and contribute to the development and monitoring of the company’s anti money laundering/counter terrorist financing programpassion for innovation is a strength that is valued in lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityhonesty, integrity and trust are a givenenable and facilitate successful implementation of company policies and objectivesproven skills in complex problem solving, judgment, critical thinking and decision makinglottoland could be just the place for you

• Senior Business Analyst - Video Experiences, Delivery

  

  The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustwhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personwork with some of the top names in media and broadcasting become passionate about technology and digital video on demand market and applications role responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility and accountability for the quality, accuracy, completeness and usability of project documentation and any project artefacts work with product owners, ux&d, qa and technical teams to validate captured requirements take a highly consultative approach in managing the customer and provide clear recommendations for solution strategies and options support team members throughout the product life-cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework essential minimum of 3 years’ experience as a mid-level business analyst extensive experience with preparing and conducting workshops online and face to face ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints work in the agile sprint format using jira for epics, features and stories and have experience of waterfall methodology experience handling multiple agile projects in parallel (where applicable) experience in coordinating agile milestones which include user story definition, grooming, commitment and delivery software development level experience with debugging/result analysis skills ability to use the same toolkit as business partners must be proactive and show due diligence effective communication skillsthe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudeunderpinned by data we're able to determine the best experiences to drive business growthproven experience in working on client site are highly desirable desirable excellent customer-facing skillsas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentdepending on the role this normally includes a written test and interviewwe're an end-to-end provider of premium products and services for global sport and media operatorswe are a supportive and inclusive organisation with a wealth of experience; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillshands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for alldeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclewe're fully flexiblerecruiters – we have handled this one internally! thanksplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processas an effective communicator, you must to able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationproven experience in working on client site are highly desirable hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredyou’ll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clientswe will support you in your career progressionworked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work outstanding customer-facing skillsyou must become a subject matter expert (sme) and be the central hub of communication between all project team membersyour focus must be on owning the requirements and being able to articulate these to cross-functional teamswe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the ba teamplease note that we will only contact successfully shortlisted candidateswe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client value

• Country Finance Manager Mozambique

  

  It is required to work in close cooperation with the project managers and the country representativemain taks and responsabilities general administration: track and manage deliverables and timelines related to grants, contracts, vendors, and partners monitor grant administration to ensure compliance with reporting and expenditure requirements supervise compliance of administrative documents and their proper filing ensure the smooth flow of administrative information and data to the hq supervise flow of administrative information from project partners and the compliance with mou design and implement administrative routines, procedures, and systems to increase efficiencies ensure compliance with local operational manual, sops and develop procedures to implement organizational policies, including those related to hr management accounting: supervise and approve regular accounting, including monthly reconciliations, monthly and yearly closing of accounts, monthly journal entries financial reporting support the preparation of financial reports, in coordination with hq and administrative team, to ensure conformity with donors’ procedures supervise and approve annual financial report budget and planning: collaborate with the country representative, sectors coordinators and project managers to develop budgets collaborate with the project managers and sector coordinators to monitor actual and forecasted expenses against budget to avoid under and overspending on the projects monitor financial flows of the projects coordinate the preparation and constantly monitor/update of core budget of weworld-gvc in mozambique procurement: coordinate the preparation and launch of tender dossier check the proper filing of procurement procedures collaborate with project managers to update procurement tables verifies that all projects’ procurement dossier is complete, and supervises its correct archiving audit and expenditure verification: ensure the timely preparation of all projects’ documents during audits and or project expenditure verifications collaborate to the management of financial audit performed on the projects supervise yearly financial audit on general accounting for local authorities prepare information and be directly responsible for any assessment/audit performed by donor on weworld-gvc administrative procedure human resources: supervise administrative and finance local personnel to complete routine tasks and provide for their capacity building participate in analysing staffing needs & costs, compensation & benefits, and performance review practices supervise compliance with all ww-gvc employment regulations relating to payroll, health insurance, work insurance, employee benefits support country director to monitor and revise where necessary salary scale, as well as supervising staff leaves, holidays, overtime and contractual obligations requirements qualifications and knowledge degree in economics, political science or related fields good knowledge of main donors’ administrative rules and procurement procedures (echo, ue, un, aics) excellent knowledge of written and spoken italian knowledge of written and spoken portuguese/spanish is preferred full professional competency in microsoft office suite, especially word, excel and outlook professional experience at least 2 year of previous professional experience in similar roles skills and abilities planning, reporting, monitoring and evaluation skills organization and teamwork skills ability to support and train staff to enhance skills proactive and dynamic attitude ability to adapt and work under constraint, under pressure and in complex and multicultural contexts good listening and communication skills positive attitude to work, self-reflective, motivated, inspired, collegial strong commitment to the mission of weworld-gvc demonstrates integrity with regards to ngo values and ethical standards displays cultural, gender, religion, nationality and age sensitivity and adaptability treats all people fairly without favoritismdeadline: 28 april starting date: mid-may/june gross salary: to be defined according to the candidate’s profile working context weworld-gvc has been working in mozambique since with development and emergency projects in the fields of education, food security and drr in the provinces of maputo, gaza, inhambane, manica, zambézia and cabo delgadoweworld-gvc carries out emergency projects in the provinces of manica and cabo delgado; a three-year project to mitigate niño drought effects in the province of maputo starting in and in it has been intervening in response to idai and kenneth cyclone to assist affected populations and in it has been intervening in response to covid-19, social cohesion and peacebuilding in cabo delgado provincetheir responsibilities include financial reports, accounting, verification of supporting documents, procurement, human resources, planning and budgetingweworld-gvc, recently constituted from the merger of two ngos, is an italian secular and independent organization working since in international cooperation and humanitarian aidat present, the main donors are italy (aics), the eu (dg echo), unicef, ocha, and belgium (dgd)position: country finance manager mozambique location: maputo type of contract: a first 4 (four) month collaboration contract subject to verification of the achievement of specific objectives (these objectives will be agreed upon arrival on assignment); a second collaboration contract of 8 (eight) months renewable, following the positive evaluation of the first three months of contractjoining the weworld-gvc team means being part of the development of a dynamic organisation where the contribution of each staff member is promoted and valued, working together towards the collective achievement of shared goals and visionpresent in 29 countries with 128 projects, weworld-gvc operates in the following areas of assistance: human rights (gender equality, prevention and combating violence against children and women, migration), humanitarian aid (prevention, emergency relief and rehabilitation), food security, access to water, health and hygiene, education, global citizenship education, quality teaching and international volunteeringthe country finance manager will be responsible for the administrative management of the projects funded by different donors implemented in mozambiqueat present, our main donors in the country are italy (aics), the eu (echo), the un (unicef, wfp, undp and fao) and swiss cooperationsupports people overcoming emergencies and guarantees a life with dignity, opportunities and a better future through human and economic development programs, in the framework of the agendaweworld-gvc works mostly with girls, boys, women and youth, actors of change in every community for a fairer and more inclusive world

• Product Designer UX/UI - Video Experiences

  

  You’ll collaborate with designers, developers, business analysts, qa specialists, and product managerscreate documentation, annotated wireframes, storyboards and flow diagrams for development handover familiar with agile frameworks evolve products based on users’ needs, customer feedback, and usability testingexchange insight and feedback with fellow designersoptimise interaction and respect accessibility standards while designing for different means of control: mouse, touch, keyboard, tv remote, voiceyou’ll speak english with teams across prague, london, turin, and aroundpresent ideas to the team, collect feedback, and validate assumptions through user flows, wireframes, and interactive prototypesdepending on the role this normally includes a written test and interviewyou are a great communicatoras a product designer you'll be at the heart of our client-facing design studio where you’ll be working alongside experienced product professionals, and hand-in-hand with developers, business analysts, and product owners to create, build and ship world-class ott video experience platforms for some of the world’s biggest sports and entertainment brandsreview the results across all devicesyou’ll bring empathy and a positive attitude to the teamdeltatre is a leading end-to-end provider of premium products and services for global sport and media operatorsdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclewe serve both end-to-end clients and those who wants to internalise part of their platform through products and componentsyou’ll be happy to learn something new every dayhelp engineers fine-tune their implementationshape new product featuresplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processyou are motivated and friendlyposition the video experiences unit (vxp) is a leading ott products and services provider delivering best-of-breed products and components as well as comprehensive end-to-end solutionsturn sketches into detailed, well-documented designsresponsibilities design holistic video experiences across a wide array of devices and screen formats: from the web, mobile, and tablet to the latest tvs and gaming consolesmaintaining the design system by building modular, reusable components that work well togethercan demonstrate solid experience using figma, sketch, zeplin & abstractstay up to date with design guidelines, recommendations, and trends across widely used platforms: ios, android, tvos, android tv, rokuunderpinned by data, we're able to determine the best experiences to drive business growthwhat we are expecting from you: you are skilled and knowledgeableyou have a great online portfolio of work some of our company perks: global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate unlimited contract – hpp (fulltime permanent employment) meal allowance (czk 55/day to be paid within your salary) multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allyou are a user advocateyou are flexible and open-mindedyou’ll design intuitive, friendly, accessible interfacesyou’ll enjoy iterating to come up with the best solutionyou’ll clarify and document your decisions to help others build out your ideas efficientlyyou are a team playeryou’ve designed cohesive digital products in various shapes and formsyou are organisedtranslate requirements in to intuitive tv, responsive and mobile app designsplease note that we will only contact successfully shortlisted candidateswe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valueyou are curious

• Recruiting Specialist

  

  Our customer is a prestigious company operating within the manufacturing fieldthe person will be responsible for the whole recruitment cycle and will interface with all local hiring managers and hr colleagues and will work in a dynamic environment interacting at different levelsreporting to the development & recruiting manager, he/she will collaborate with business leaders and hr colleagues to focus recruiting needs and create strategic solutions that foster development of talent across the companymain accountabilities: actively drive the complete recruiting process by studying job descriptions and qualifications according to manager’s needs and organizational constrains; run interviews and individual/group assessments; monitor the job offer process the role will be highly focused on production workforce pipeline manage the relationship with internal clients from the recruiting planning, throughout all intermediate steps, up to the recruiting finalization interviews participate in assessment/development centers, leadership and individual development programs cooperate on improving suppliers’ network and relevant deals by periodically reviewing contracts, scouting new suppliers and contribute to monitor quality, cost and budget participate in and support company and group employer branding initiatives ensure reporting on recruiting and mobility actionsbe involved in other hr projects qualifications / professional capabilities: 4-5 years’ experience a recruiting/talent acquisition, preferably within a structured company master’s degree assessment method experience proven mastery in interviewing techniques, ats systems and job description drafting project management methods and techniques microsoft office (power point/excel) fluency in english evaluations tools and methodologies (certification to submit personality tests) will be considered as a plushe/she will contribute in accelerating company growth as steward of culture, talent and change

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Ricerche relazionate customer success managers