Customer success

Elenco customer success

• T-SHIRT KEY SUCCESS

  

  Taschino applicato sul petto a sinistra con scritta ",key of success", ricamatalogo stampato al di sopra della tascagirocollo a costine

  Italia

  65 €

• Customer Engagement & Insight Manager (£

  

  Bcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basewe are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingcustomer engagement is central to bcha’s work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our servicesbe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement roleprovide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationwe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noonrepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresour overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationthis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changeas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchabcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessness

• ADDETTO/A CUSTOMER SERVICE TECNICO (Rif. ) BS

  

  Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticiavere conoscenza base di elettronica, informatica, meccanicassa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (d) per partecipare alla selezione candidarsi all’annuncio https://spaceworkinquadramento e retribuzione commisurati all’esperienzaavere abilità nell’uso del telefono e del pacchetto office; è gradita la competenza nell’uso di un crmavrà la responsabilità di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e l’emissione dei documenti di scarico di magazzinol’azienda offre: contratto di assunzionesede di lavoro: provincia di brescia referente della selezione: dottdescrizione dell’attività: la persona inserita dovrà gestire l’assistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clientedovrà gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hocit/jobs/addettoa_customer_service_tecnico__rif__/it/saper pianificare e lavorare per obiettivirequisiti richiesti: diploma di istituto tecnico, elettronico/informaticosi occuperà di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodotto

• Part Time Customer Services Advisor - Redruth - Dash Drive -

  

  Do you enjoy working in a fast-paced environment? are you looking for a varied role, with a competitive salary, progression opportunities and be able to make your mark on a rapidly expanding business? if so, keep reading! we are looking for a knowledgeable and enthusiastic part time customer services advisor to join our team of like-minded individuals within the dash drive rental division of our companywhy should you work with us? no two days are the same… what are we looking for? organised with good attention to detail your communication and customer service skills are second to none there is a problem? you see this as a challenge waiting to be overcome! you understand the need to be flexible in your working hours to get the job done our commitment to you in return we offer a competitive salary as well as the opportunity to develop and grow your career to the next level and most importantly ensure you are happy as a much-valued member of the dash group team! hours of work: hours per week variable between monday - saturday salary: £10 per hour want to know more about the role? a full job description can be downloaded from the careers page on the dash group websiteyou will assist us during an important period of organic growthready to apply? upload your covering letter, previous salary details and cv to https://wwwwe are forward-thinking with a culture of continuous growth and improvement - in our products, services, and our peoplewe are a family run business based in redruth, our working environment is dynamic, fast-moving, and responsive to our client’s needs, but it’s not all work and no play here; we all work hard and take a lot of pride in what we achieve but also like to have fun too! keen to learn more about us? click here to explore our full range of servicesyou will be taking responsibility for all administration through the vehicle rental lifecycle and play a key role in a busy office environment assisting to provide a prompt and professional service to customers and visitors

• ADDETTO/A CUSTOMER SERVICE TECNICO (Rif. )

  

  Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticiavere conoscenza base di elettronica, informatica, meccanicainquadramento e retribuzione commisurati all’esperienzassa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (dl’azienda offre: contratto di assunzionesede di lavoro: provincia di brescia referente della selezione: dottavrà la responsabilità di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e l’emissione dei documenti di scarico di magazzinodescrizione dell’attività: la persona inserita dovrà gestire l’assistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clientedovrà gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hocsaper pianificare e lavorare per obiettivirequisiti richiesti: diploma di istituto tecnico, elettronico/informaticosi occuperà di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodottoavere abilità nell’uso del telefono e del pacchetto office; è gradita la competenza nell’uso di un crm

• Customer service

  

  Siamo alla ricerca di un/a customer service che, inserito/a all'interno del team sales di dacom, azienda del gruppo esprinet leader nella distribuzione specializzata di prodotti e soluzioni per l’automatic identification and data capture (aidc), avrà modo di gestire l’intero ciclo dell’ordine a 360 gradi, dall’inserimento all’evasione dello stesso risolvendo eventuali problematiche e/o necessità ad essi connessi; avrà, inoltre, la possibilità di interfacciarsi con diverse strutture aziendali quali sales, marketing & logisticnello specifico si occuperà di: • assistenza diretta ai clienti b2b tramite telefonate, e-mail, chat per la tempestiva evasione degli ordini, fornendo risposte precise e puntuali alle richieste di informazioni su prodotti e/o assortimenti; • allineamento costante con gli stakeholders interni all'azienda, quali account, brand manager e dipartimento logistica per la risoluzione di eventuali criticità e/o domande da parte dei clienti; • inserimento ed aggiornamento degli ordini clienti; • fornire il necessario supporto al cliente, in ottica di customer centricity, raccogliendo e gestendo, inoltre, reclami ed eventuali problematichela nostra vision è quella di semplificare la vita a persone e organizzazioni, ampliando e facilitando la distribuzione e la fruizione della tecnologiaesprinet è un’azienda multinazionale leader in italia e spagna nella distribuzione "business-to-business" di information technology e consumer electronics a reseller it, var, system integrator, negozi specializzati, retailer e portali di e-commerce con circa rivenditori clienti, oltre 600 brand in portafoglio e 17 punti vendita (esprivillage) sul territorio nazionale• comprovata esperienza di almeno 1 anno maturata nel ruolo c/o aziende strutturate; • buona conoscenza del pacchetto office, in particolare excel; • buona conoscenza della lingua inglese; • orientamento al cliente e al teamworking, ottime capacità relazionali e di comunicazione; • buone doti di ascolto e problem solving, capacità di mediazione e gestione dello stress; • la conoscenza di prodotti e soluzioni per l’automatic identification and data capture (aidc) sarà considerata un plusabbiamo conquistato la leadership puntando sull’innovazione e sulla capacità dei nostri collaboratori di tendere a risultati eccellentisede di lavoro: cornaredo (mi)

• Addetto/a centralino e customer care

  

  Per azienda del settore assicurativo con sede a trento selezioniamo un/a addetto/a centralino e customer carela risorsa inserita si occuperà della attività di centralino e della assistenza telefonica ai clienti; avrà l’incarico di rispondere alle richieste che arrivano dagli assicurati con una attività di customer careil/la candidato/a ideale ha preferibilmente maturato esperienza pregressa nel ruolo o in mansioni simililivello contrattuale e trattative economiche da valutare in base alle competenze ed esperienze maturate dal/a candidato/a prescelto/a

• Operatore Customer Service FG

  

  Azienda in grande crescita ricerca operatori customer servicerequisiti del candidato: - diploma o laurea - conoscenza del pacchetto office la risorsa assunta svolgerà le seguenti mansioni: - gestione delle attività di customer care - risoluzione immediata dei problemi su servizi e prodotti - cooperazione con il dipartimento di produzione e logistica - costruire relazioni funzionali con i clienti - attività di reportistica l’azienda offre iniziale percorso di formazione di breve durata, retribuito e mirato all'assunzionela sede di lavoro sarà foggiacontratto di lavoro: full time, tempo determinato

• Addetto Customer Service

  

  Logical job, società specializzata in consulenza hr con un forte orientamento nella valorizzazione del capitale umano, ricerca per importante ufficio internazionale un addetto customer serviceil candidato si occuperà di coordinare le attività di relazione con i clienti, gestendo il servizio di informazione al cliente per dettagli relativi agli ordini e al loro stato di avanzamentopossibilità di smart working dopo iniziale training in sedebreve esperienza in ambito trasporti e logistica capacità di lavoro in team conoscenza del pacchetto office buona conoscenza della lingua inglese tipo di contratto: inserimento a tempo determinato per un anno con finalità di assunzione a tempo indeterminato

• Impiegato/a customer care

  

  Pre prestigiosa azienda strutturata situata in piana rotaliana selezioniamo un/a impiegato/a customer care la risorsa selezionata si occuperà della gestione delle richieste dei clienti sino a quando non si troverà la soluzione ottimale per il progetto, nei tempi concordati e tenendo conto del budget prestabilito, delle possibilità tecniche e, se necessario, incluendo e coordinando gli esperti delle varie discipline tecniche all'interno del teamil livello contrattuale e la retribuzione saranno commisurati a seconda delle competenze ed esperienze maturate dal/la candidato/a prescelto/alì'azienda offre una posizione con responsabilità in un'azienda internazionale, un lavoro professsionalizzante con prospettive di sviluppo, progetti innovativi, nonché un'entusiasmante area di responsabilità in un'azienda in rapida espansionela figura professionale ricercata dovrà aver maturato esperienza nelle mansioni sopra riportatein modo particolare la risorsa avrà le seguenti responsabilità: - creazione di offerte e ordini: redigere i documenti riguardanti il progetto da un punto di vista commerciale, tenendo conto delle esigenze del cliente, delle linee guida e delle politiche interne; - garantire un'elaborazione degli ordini efficiente e corretta: la risorsa è il punto di riferimento del cliente a partire dall'inerimento dell'ordine fino a quando i prodotti aziendali non avranno raggiunto il cliente; - assistere il cliente anche dopo l'avvenuta vendita: si occuperà dei quesiti riguardanti la manuntenzione ordinaria, le riparazioni e i pezzi di ricambio, nonché del ricevimentio ed inoltro di reclami con l'obiettivo di trovare una soluzione che soddisfi il cliente

• Addetto Customer Service (Trasporti Camionistici)

  

  Logical job, società specializzata in consulenza hr con un forte orientamento nella valorizzazione del capitale umano, ricerca per importante ufficio internazionale un addetto customer service con breve esperienza nel settore trasporti camionisticiil candidato si occuperà di coordinare le attività di relazione con i clienti, gestendo il servizio di informazione al cliente per dettagli relativi agli ordini e al loro stato di avanzamentopossibilità di smart working dopo iniziale training in sedebreve esperienza in ambito trasporti camionistici capacità di lavoro in team conoscenza del pacchetto office buona conoscenza della lingua inglese tipo di contratto: inserimento a tempo determinato per un anno con finalità di assunzione a tempo indeterminato

• CUSTOMER SERVICE FG

  

  Azienda a foggia ricerca una risorsa per customer servicerequisiti richiesti: • diploma o laurea; • abilità nell'uso di sistemi informatici, e pacchetto office; • abilità nel gestire il cliente tramite mail e telefonoluogo di lavoro: foggia previsto iniziale percorso di formazione retribuito e mirato all'assunzione inserimento determinato con orario full-time se interessati, candidarsi allegando il cv) • aggiornamento delle anagrafiche clienti • assicura una corretta gestione del servizio di tutto il ciclo dell’ordine emesso al cliente (controlla le tempistiche, l'evasione degli ordini e si assicura del corretto livello di servizio dedicato) • monitora le giacenze in magazzino e gestisce eventuali reclami dei clientiil profilo avrà le seguenti responsabilità: • monitoraggio dell’avanzamento dell’ordine (emissione ordine, conferma d’ordine etc

• Addetto customer service

  

  La risorsa dovrà occuparsi delle vendite e della gestione dei diversi canali dei clienti, si occuperà del customer care, di svolgere attività di marketing diretto e promozione di prodotti o attività commercialisi dedicherà alla ricerca ed acquisizione di nuovi clienti ed all’ acquisizione di ordini in entrata· diploma; · buon utilizzo del pc (pacchetto msoffice, gestionale aziendale, gestione e-mail); · conoscenza della lingua inglese; · residenza a striano (na) o zone limitrofe completano il profilo: · ottima capacità comunicativa e relazionale; · propensione alla vendita; · attitudine al rapporto con il cliente; · capacità di lavorare in team; · attitudine alla risoluzione dei problemi; · flessibilità e adattabilità; · capacità organizzative; · buona gestione del tempoin particolare ci occupiamo di intermediazione, di ricerca e selezione del personale, svolgendo attività di consulenza finalizzata all’individuazione di candidature idonee a ricoprire posizioni lavorative su specifico incarico del committente, e di supporto alla ricollocazione professionalecontratto offerto: tempo determinato con possibilità di proroga e stabilizzazione orario di lavoro: full timesede aziendale: striano (na) il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi e , e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi eagenzia per il lavoro, ricerca per azienda cliente, operante nel settore della produzione, stoccaggio, distribuzione e commercializzazione dei surgelati, con sede a striano (na), un “commerciale marketing" da inserire all’interno del proprio organicosiamo un’agenzia autorizzata dal ministero del lavoro e accreditata presso l’anpal (agenzia nazionale per le politiche attive del lavoro)gesfor rappresenta un punto di riferimento nel mercato del lavoro, grazie alla conoscenza accurata del tessuto imprenditoriale nazionale, alla competenza acquisita nella gestione delle risorse umane e all’ organizzazione flessibile ed efficiente

• Addetto/a customer - punti GDO (IKEA, ALÌ)

  

  Per la sede di padova selezioniamo un/a addetto/a customer che si occupi della fidelizzazione clienti presso eventi e la gdo (ikea, alì)ricerchiamo una risorsa che abbia: - ottima capacità di coinvolgere il cliente; - capacità di negoziazione; - trasparenza e affidabilità; - propensione al problem solving - disponibilità full timequest srl è un team specializzato nella ricerca e nella fidelizzazione di nuovi clienti per conto di aziende, società ed organizzazioni internazionali

• Reliability Maintenance Engineer

  

  Responsibilities: ensure the proper functioning of the plant in compliance with any kpi and contractual performance; collaborate with the technical offices for problem resolution, organization of on-site and remote interventions, procurement and shipment of spare parts, and offers; perform corrective maintenance and troubleshooting activities on the installed machinery aimed at guaranteeing its operation; carry out all or part of preventive maintenance activities in accordance with the maintenance plans, as stipulated with the customer and company provisions; take part in meetings with clients; draw up reports to the customer regarding the activities carried out and the performance of the plant, according to agreed methods; draw up reports on the elettric80 structure, regarding the activities carried out, performance, anomalies and corrective actions, according to agreed methods; foster improvement activities, modifications, possible solutions; carry out periodic training to the customer's operators, according to methods to be agreed; manage any spare parts stock at the customer's, suggesting reorder points and purchases as needed; organize, manage and update any security documentation requested by the customerhigher diploma or degree in technical address previous and proven experience gained in the role or as an electromechanical maintenance technician or transfer technician in structured companies operating in the automation or plant engineering sector good / excellent ability to read and understand electrical, hydraulic, pneumatic and technical drawings knowledge of sw plc siemens, backhoff, allen bradley, rockwell, fanuc dynamism and strong problem-solving skills excellent communication skills stress management - full-time contract -full remote/ customer plant basedthe main systems produced by e80 group include palletizing robots, a wide range of laser guided vehicles, high speed robotic stretch wrappers, pallet control systems, robotic labelers, layer picking and repacking solutions, and automated high-density warehousesfor this reason, the group relies on five values that lead e80 people towards success: innovate, dare, solve, value, connectthanks to innovative technologies and a thorough understanding of the customers' logistic processes, the company anticipated the concept of industry 4e80 group is specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods operating in the beverage, food, tissue and other sectors0: the smart factory, sustainable, interconnected and safeas an e80 reliability maintenance engineer you will be in charge to keep complex systems in operation at the customer's premisesthe entire logistics flow is centrally managed by the sme80 group has always been close to its customers, its people and to the local communities in which the company operatesle80 software platform (smart integrated logistics), the "orchestra conductor" that ensures the efficient integration of the systems, guaranteeing the optimal management of all operations, from the entry of raw materials to storage right through to shippingthe group, based in reggio emilia, is present in australia, brazil, chile, china, the united arab emirates, france, japan, mexico, spain, sweden, the united kingdom, poland, russia, thailand and usa with the aim of being close to its customers

• Italian Speaking Telesales Executive - Guiseley

  

  Due to unprecedented success within the uk, europe, us and row, we are looking for additional talented multi-lingual sales professional to join the stiltz teamqualify and convert our generated enquiries to appointments for our dealership network in italy and other european / row customers - with the end goal of confirmed sales take ownership for every customer project and manage the sales process through to conversion manage point of contact with existing enquiries/ businesses to build and maintain product and sales focus with our customer base no cold calling – all sales leads are warm! what you will offer us: demonstrate recent and successful experience in sales preferably in a telesales or internal sales environment or customer service fluent italian, english language skills both in written and oral communications is essential fully proficient with microsoft office (excel, word, outlook etc) experience / knowledge of using a crm system, netsuite is an advantage have a passion for sales with a proven track record of strong negotiation skills, high performance and target achievements this is a permanent employed opportunity, working with a friendly and supportive team based in our guiseley officecan you offer excellent communication skills in both italian and english ? are you looking to join a fast-growing and successful global business where you will fully utilise your italian language skills daily? what we can offer you: £23k to £25k p/a + commission ote achievable £35k 25 days paid holiday (plus statutory) 1 extra day off on your birthday! life insurance pension scheme enhanced health cash plan employee referral scheme cycle to work scheme opportunity to fully utilise your italian language skills daily office based, you will join a friendly and supportive team environment what you will do: utilising your italian language skills, you will influence and build rapport over the phone with customers in italy promote stiltz products and services, develop and generate new business opportunities via incoming enquiries, proactive calls to new enquiries and existing enquiries within the business via multiple channels - phone, website, emailsstiltz homelifts began in , we design, manufacture and install our innovative, award winning stiltz homelifts in domestic homes throughout the uk, europe, usa, and rest of world

• Real Time Marketing Executive

  

  Putting customers first is key to lottoland’s success as is collaboration across the businessfurthermore, the role will require market research, customer communication journey optimisation and external relationships managementresponsibilities • liaising with various teams involved in the process to ensure campaign delivery on time and within the required quality standards • analysing customer communication journeys and monitoring competitor activity to identify key opportunities to improve player experience • ensuring that all communications meet advertising, regulatory and legislative standards • supporting the marketing team in daily administrative tasks • documenting workflows, customer communication journeys, campaign specific test cases and checklists required • strong communication skills, able to work with multiple levels across the business • good knowledge of ms office • results-driven, flexible and ambitious • highly organized, great team player with high attention to details • eager to embrace new challenges within a very dynamic environmentmanagers need to inspire and develop their teams to get the most out of themcom right to work in gibraltar no agencies at this time pleaselottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outslottoland could be just the place for youin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! looking for an exciting challenge within marketing and a steep learning curve? we are currently looking for a results-driven and fantastic team player that will play a key role in supporting the business to expand the marketing strategy and deliver innovative marketing campaigns across various domains concurrentlylottolandcorporategrit and determination is a prerequisite for all lottolandersdesirable • previous involvement in project activities (familiarity with project management frameworks) • experience using evergage/salesforce interaction studio • familiarity with analysing data and recommending improvements • html/css basic knowledge • experience using content management systems remember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del sollottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageemployees are empowered to do their best but held accountable for their actionsevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitythe successful candidate will be actively involved in each stage of on-site campaign life cycle - this includes opportunities discovery, campaign initiation, planning, testing, performance monitoring and results analysiswe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwpassion for innovation is a strength that is valued in lottoland employeeshonesty, integrity and trust are a giventailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisation

• SOFTWARE ENGINEER | INGEGNERE DEL SOFTWARE | C e C++

  

  In this role you will implement, validate and optimize their software on the basis to the needs of industry, contributing to the success of their innovative companycore responsibilities: design, adaptation and implementation of their software to meet needs customer specifications, customization and commissioning of their solutions within the production line directly in the field, software development and implementation for new machine features, for example computer vision and ux / ui design, collaboration in all phases of projects: start-up, testing, delivery, commissioning e software optimization, collaboration with customer support and the sales area in defining specific requirements of the software, drafting of software documentationabout the company: for a multinational company, leader in log and lumber scanning for the global wood processing industry, our recruitment engineers are looking for a software engineertechyon: information technology recruitment experts | head hunter techyon is the first head hunter exclusively specialized in research and selection of senior professionals and managers in the information technology segmentmust have: bachelor of information engineering or similar, a major in image processing is an advantage, good knowledge of c / c ++, familiarity with the microsoft visual studio development environment and knowledge of vision artificial and image processing are an advantage, good command of english and italian, knowledge of german is an advantage, ability to work in an autonomous and structured way with an orientation to the needs of the customer, curious and open-minded, willing to travel abroad frequently, problem-solving skills, strong interpersonal and communication skills, driving license blocation: province of veniceas a software engineer in their technical and operational teams, you will become an expert of their scanning and optimization systems for the food sector, having the opportunity to see the 360 ° industrial processesour recruitment engineers select the best it profiles for prestigious consulting firms it, banks, service companies, manufacturing groups, excellent start-ups and digital dna companynice to have: a systematic, independent and precise way of workinginfo: fixed-term contract at the beginning with the transform into permanent contract after 1 year

• Atlassian Administrator

  

  Measures of success reduced costs of collaboration tools and increased value-for-moneyputting customers first is key to lottoland’s success as is collaboration across the businessimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowslottolandcorporategrit and determination is a prerequisite for all lottolandersunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardsexperience customizing workflows, setting up dashboards, and generating reportscreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businessimprove the return on investment by handling licensing and atlassian spendevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityexperience with jira service deskwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwunderstanding of system administration principles (monitoring, network, storage, scripting)write and maintain technical documentation such as user manuals, system documentation, and training materialslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsreview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationslottoland could be just the place for yougood experience of writing and supporting custom jql to help teams get the information they needability to prioritize across various tasks and manage changes in daily workloademployees are empowered to do their best but held accountable for their actionsmust have 2+ year’s experience in atlassian administrator roledesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goaltailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solmanagers need to inspire and develop their teams to get the most out of themconfigure jira software, including jira core and jira service desk / jira service managementatlassian certificationnice to have experience with okta sso integrationlottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagepassion for innovation is a strength that is valued in lottoland employeesextensive knowledge of administering atlassian applications in medium-to-large businesshonesty, integrity and trust are a givenreview and configure current service desk portal for easier navigation by userscom right to work in gibraltar no agencies at this time pleaseotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesimprove team jira metrics (especially cost-per-ticket) with optimised workflowsknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etcexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementfor more efficient ticket handlingdevelop training materials and deliver training to power usersin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionshelp teams to set up and manage slas, issue types, etc

• Flex Executive

  

  Putting customers first is key to lottoland’s success as is collaboration across the businessaccountabilities: support the end to end okrs of customer operations by flexing to work on projects, incidents and spike periods in all teamsundertake thorough training in all teams within customer operations, staying up to date with training to ensure you can work on all processes at short notice as requiredlottolandcorporategrit and determination is a prerequisite for all lottolanderswork on the solutions identified for incidents affecting players, undertaking player reviews and protecting the company from any risksinternal position right to work in gibraltar no agenices at this time pleaseevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityability to stay focused with spike volumes (target driven)we like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwability to work independently or remotely if requiredcom this position is advertised as an internal vacancy for exisiting lottoland employeesflex between processes and ensure that teams work in priority order depending on impact to players/ the businesslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsunderstanding of kyc regulationslottoland could be just the place for youfluent in englishcomputer skillsfollow the standard operating procedures in line with policy and regulatory requirementsemployees are empowered to do their best but held accountable for their actionsadapt and adhere to changes in procudures to ensure the team works to the one agreed process at all timesraise sars with the company mlro, identifying individual player suspicion and group trendswork as a team to achieve all okrs set, share workloads fairly and communicate efficiently as a team to meet expectationstailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solmanagers need to inspire and develop their teams to get the most out of themlottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagepassion for innovation is a strength that is valued in lottoland employeesin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the flex exectuive's role is to review player documentation and make decisions to protect the company from fraud or additional riskhonesty, integrity and trust are a givenkeep accurate reconding of all work undertaken to ensure that your outputs are clearly documented and at an audit standardfollow our core values and behaviours, leading by example under the gattention to detail

• Senior Business Analyst - Video Experiences, Delivery

  

  The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustwhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personwork with some of the top names in media and broadcasting become passionate about technology and digital video on demand market and applications role responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility and accountability for the quality, accuracy, completeness and usability of project documentation and any project artefacts work with product owners, ux&d, qa and technical teams to validate captured requirements take a highly consultative approach in managing the customer and provide clear recommendations for solution strategies and options support team members throughout the product life-cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework essential minimum of 3 years’ experience as a mid-level business analyst extensive experience with preparing and conducting workshops online and face to face ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints work in the agile sprint format using jira for epics, features and stories and have experience of waterfall methodology experience handling multiple agile projects in parallel (where applicable) experience in coordinating agile milestones which include user story definition, grooming, commitment and delivery software development level experience with debugging/result analysis skills ability to use the same toolkit as business partners must be proactive and show due diligence effective communication skillswe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the ba teamhands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allproven experience in working on client site are highly desirable hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredproven experience in working on client site are highly desirable desirable excellent customer-facing skillsas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentdeltatre provides strategy, planning, consultancy across all stages of our client's lifecycleyour focus must be on owning the requirements and being able to articulate these to cross-functional teamsrecruiters – we have handled this one internally! thanksplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processyou’ll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clientswe're an end-to-end provider of premium products and services for global sport and media operatorsplease note that we will only contact successfully shortlisted candidateswe are a supportive and inclusive organisation with a wealth of experience; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillsdepending on the role this normally includes a written test and interviewwe're fully flexibleas an effective communicator, you must to able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationwe will support you in your career progressionworked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work outstanding customer-facing skillsunderpinned by data we're able to determine the best experiences to drive business growthwe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valueyou must become a subject matter expert (sme) and be the central hub of communication between all project team membersthe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitude

• Business Analyst - Video Experiences, Delivery

  

  The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustwhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personrole responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility for the quality, accuracy, completeness and usability of requirements in the form of user stories and any project artefacts work with customer product owners and project managers, ux&d, qa and technical teams to validate captured requirements support team members throughout the product life cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework core skills effective communication – be clear and concise in your day-to-day communication, be able to express yourself within a multi-national team, ask good solid questions, listen to the answers (really listen)hands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allthis is for a well-known sporting brand based in usa who has an award-winning app in the market, they have a strong presence in the sports and entertainment field in north america and europeyou’ll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clients – we take into account current global situation with covid as the well-being of our employees is paramount work with some of the top names in media, broadcasting and sport become passionate about technology and digital video on demand and live streaming applicationsas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclerecruiters – we have handled this one internally! thanksplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processthe ability to be a strong communicator in a virtual setting (via conference calls or web meetings) is equally importantproblem solving - bas facilitate a shared understanding of the problem and business need, and ensure they understand the scope of the projectas a ba, you will facilitate the technical teams regarding what is in and out of scopeproven experience in working on client site ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints experience of scrum or any other agile methodology experience of the software delivery lifecycle must be proactive and show due diligence effective communication skillswe're an end-to-end provider of premium products and services for global sport and media operatorsplease note that we will only contact successfully shortlisted candidatesdepending on the role this normally includes a written test and interviewwe're fully flexiblewe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the global ba teamwe will support you in your career progressioncompetencies and skills essential minimum of 2-3 years’ experience as a business analyst excellent customer-facing skillsunderpinned by data we're able to determine the best experiences to drive business growthwe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valueability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work desirable worked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration extensive experience with preparing and conducting workshops online and face to face hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredwe are a supportive and inclusive organisation with a wealth of experience in streaming sport and entertainment content; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillsyour focus must be on owning the requirements and being able to articulate these to cross-functional teams, such as developers, designers and test team memberscritical thinking - while discovering the problem / business need to be solved, you must listen to stakeholder needs but also critically consider those needs and ask probing questions until the real need is surfaced, understood and documentedthe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudeas an effective communicator, you must be able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new information

• UX Researcher - Video Experiences

  

  Conduct secondary user research including find and analyse existing relevant audience research find and review relevant competing or adjacent digital products produce reports on all research tailored for appropriate audiences work with ux designers & product managers to identify clear use cases and associated goals, user objectives and define measures of success recommend and implement best-practice user research methodologies mentor and collaborate with designers in executing user research methods strong stakeholder skills, ability to frame research into stakeholder facing output and present findings both internally and externally to clients where required significant experience as a ux researcher in software development understanding of available quantitative measures, when to apply, and limitations ofwill need some flexibility of hours to conduct research in other countries ability to deep dive and define user personas, behavioural archetypes and build consensus and alignment on customer needs some of our company perks: global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate unlimited contract – hpp (fulltime permanent employment) meal allowance (czk 55/day to be paid within your salary) multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allconcept testingresponsibilities help us create desirable, intuitive and market leading products that generate real value for our clients and their customers gathering insights on market trends, changing user needs and behaviours to inform our products’ development working across multiple functions, especially with uxd & product mangers conducting primary research, interviews, workshops, user testing (qual & quant – knowing where each adds value) and helping to gather client feedback on initiatives conduct primary user research including contextual inquiryas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentdeltatre provides strategy, planning, consultancy across all stages of our client's lifecycleplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processthe video experiences unit at deltatre is a leading provider of products and services delivering television, film and sports content over the internet, as well as comprehensive end-to-end solutionsdeltatre is a leading end-to-end provider of premium products and services for global sport and media operatorsplease note that we will only contact successfully shortlisted candidateswe're fully flexiblewe serve both end-to-end clients and those who want to internalise part of their platform through products and componentsattitudinal and behavioural insights regarding products or featuresunderpinned by data, we're able to determine the best experiences to drive business growththeir objective will be to provide evidence to internal stakeholders and clients that the proposed products and features are likely to provide end-user value and that developed products and features meet end-users' needstesting user response and understanding of a high-level explanation or prototype of a feature usability testingjoin our product team to become a part of this adventurethe ux researcher will work collaboratively across the unit and beyond with the internal units to solve complex user problems and help influence the direction & strategy of our products based on measurable valuedepending on the role this may include a written test and interviewwe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuetesting user ability to conduct certain tasks using a productimagine shaping the future of experiences reaching millions of viewers and fans around the worldour product team would like to hire a ux researcher to find and document high-value end-user needs that our clients can target as part of their value proposition

• Systems Administrator

  

  Putting customers first is key to lottoland’s success as is collaboration across the businessyou will have excellent customer service skills, be extremely accomplished at troubleshooting, be able to manage your time and workload, be adaptable and enjoy working under pressure to solve problems both independently and with the rest of the teamin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! we are looking for a systems administrator to join our it departmentlottolandcorporategrit and determination is a prerequisite for all lottolandersevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitywe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwwe are a busy and dynamic team working to support all it requests from the business to ensure teams have the tools they need to work efficiently and effectivelycom right to work in gibraltar no agencies at this stage pleaselottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outslottoland could be just the place for youemployees are empowered to do their best but held accountable for their actionsyou will also be keen to suggest improvements to methods and procedures and help to plan and implement themtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationresponsibilities to include: installation, configuration and support of windows and osx desktop clients configuration and support of common office software, including word, excel, etc diagnose and troubleshoot technical issues create and maintain technical documentation assist with helpdesk tickets to support end-users assist with projects and initiatives to improve infrastructure and systems possible on-call requirement must have • previous experience in corporate it support environment • support experience with mac and windows clients • networking experience (tcp/ip, switches, routers, firewalls) • able to cope with high workloads and multiple changing priorities • excellent problem-solving skills and adaptability • excellent oral and written communication (english) nice to have • computer science university degree or similar • knowledge of scripting in bash, powershell, etc • office365, intune, sharepoint online • virtualization (vmware, aws, citrix, etc) • backup and restore procedures • ticket management systems, such as jira • activedirectory • configuration management, application deployment, policy management • pbx systems • monitoring with darktrace, zabbix, cacti, etc • mdm (jamf), byod management • remote desktop and remote support • idm (okta) a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solmanagers need to inspire and develop their teams to get the most out of themlottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagepassion for innovation is a strength that is valued in lottoland employeeshonesty, integrity and trust are a givenworking in a small team, you will be helping to resolve helpdesk tickets with particular emphasis on taking escalations from the rest of the helpdesk team

• Agile Delivery Manager

  

  Csm or psm (advantageous) educated to degree level (advantageous) a degree in a computer related subject (advantageous) relevant professional qualifications (advantageous) experience 5+ years of experience working as an agile project manager, iteration manager and/or scrum master 3+ years of experience working in any software development team role experience working with agile delivery methods experience working with a cross-functional software development team skills an inspired sense of shared purpose within the project team a defined roadmap and well understood success criteria aligned to delivery needs consistent transparent, and accessible communications to all stakeholders internal and external realistic and regular expectation setting and negotiation risk mitigation people support and growth creation of deployment systems/processes to reduce-friction-with external dependencies reduced cycle time of stories from grooming through deployment clear escalation paths for issue management through project stakeholders clear “definition of done2 continuous team reflection and improvement creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performantour values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers: accountability: we take personal pride in finding solutions and achieving results innovation: we lead the market by being proactive, product-led, and forward-thinking teamwork: we work collaboratively, recognizing and celebrating success trust: we build trust on integrity, transparency, and respect benefits package competitive salary depending on skills and experience company pension bonus opportunity life assurance and critical illness cover cycle to work scheme perkbox – an exclusive platform offering a wide range of discounts and benefits holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme a hybrid approach to work opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at open gi where individuals who enjoy the same pursuits can get together wellbeing – wills at work scheme, employee assistance programme and mental health first aiders to apply for this role please click the apply button and send us your covering letter and cvthis includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or contextmission and values our mission is to be both the technology partner and employer of choice for the uk general insurance marketbased across the uk and europe, our support and development services make us a truly diverse organization that offers a range of it solutions to insurance brokers, insurers, and managing general agentspersistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectivesownership & accountability: takes personal accountability and ownership for their workopen gi is a leading software development company and a trusted partner to the general insurance industrythis includes learning, practicing and experimenting with tools, techniques and frameworks that foster collaborative working environmentsyour key responsibilities delivery management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitmentsunderstanding which scope management techniques to employ based on the impact of the changeagile & lean principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignmentshows curiosity and has a keen interest to drive learning for themselves and othersput the needs of others first and help people develop and perform as highly as possiblecontinuous improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideasincludes tracking of work, management of risks, and remediation of issuesgiving & receiving feedback: solicit and engage with feedback on a continuous basisstakeholder management: identify, analyse, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goalsaptitudes drives to outcomes: focuses on results and desired outcomes and how best to achieve themcollaboration: works jointly with others to co-create and achieve a common goalbuild high performing teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding resultscontinuous delivery planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources requiredbuilds a high performing delivery machineresponsible for managing scope, schedule, budget and quality levers; managing dependencies and raids within the team and across the organisationleads a team to successfully deliver to stakeholder expectationsfacilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honestable to execute plans through to actionemotional intelligence: recognises, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of othersservant leadership: leads by examplecontinuously evolving the plan to reflect current reality of the project and view of the future scope management: embrace flexibility in requirements change to maximize the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframehaving timely, actionable and meaningful conversations about performance for the purpose of shaping behaviours and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and othersrisk management: map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possibleunderstand individuals, their motivations and provide them the support needed so they can excel in their rolesserves the needs of the team by serving its team membersthis includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progressestablish a strong partnership with product owner and tech lead to ensure effective prioritization that balances business value, quality and other constraints

• Outsourcing Manager

  

  L’outsourcing manager sarà responsabile di un team di account e incaricato di gestire e supervisionare l’operatività e la produttività dei diversi siti di customer care su tutto il territorio nazionale, garantendo gli standard qualitativi e quantitativi richiestiquale membro del team a diretto riporto dell’head of customer care si occuperà di: monitorare le performance dei servizi in essere e supervisionare la definizione delle azioni di miglioramento necessarie analizzare dati provenienti dai vari team al fine di proporre e sviluppare soluzioni per garantire sempre un’eccellente customer experience assicurare che le attività giornaliere di natura operativa si svolgano in modo regolare collaborando efficacemente con le altre funzioni all’interno della struttura di customer care gestire la relazione con fornitori esterni per garantire sempre la migliore esecuzione dei contratti in essere confrontarsi quotidianamente con i responsabili di progetto esterni al fine di poter trovare sempre soluzioni di efficientamento per l’erogazione dei servizi richiesti collaborare con le altre funzioni all’interno della struttura di customer care per definire le linee guida di esecuzione dei servizi esperienza e competenze in ambito customer care, nella gestione di team interni ed esterni su territorio e fortemente orientati alla customer experience e al raggiungimento di kpi ottime capacità di relazione con fornitori/clienti interni e esterni eccellenti doti comunicative e capacità di organizzare il proprio lavoro in autonomia seguendo le linee e i valori aziendali spiccata e consolidata capacità nel riconoscere in modo proattivo una sfida o un problema e collaborare con tutti gli stakeholders coinvolti nel processo capacità di analisi dati per diagnosticare e risolvere criticità con soluzioni veloci ed efficaci spiccate doti collaborative e forte orientamento al risultato disponibilità a viaggiare sul territorio buona conoscenza del pacchetto officedopo aver conquistato la fiducia di 8,5 milioni di utenti mobili in tre anni e mezzo, iliad ha lanciato la sua offerta in fibra ottica (ftth) a gennaioiliad è l’operatore che ha rivoluzionato il mercato della telefonia mobile in italia fin dal suo esordio nel , con offerte semplici, trasparenti e generoseha inoltre superato la soglia dei punti vendita e vanta una rete distributiva sempre più capillaregrazie a una infrastruttura di rete proprietaria, iliad oggi copre il 99,6% della popolazione tramite tecnologia 4g, e la rete 5g è disponibile nelle principali città italiane e in costante incrementol’obiettivo è contribuire all’accelerazione della transizione digitale in italia, garantendo agli utenti qualità, innovazione e trasparenza

• Service Manager

  

  Responds promptly to customer needs to meet commitmentsassist customer care coordinator in resource identification and planningaligns organization and resources to deliver on customer commitmentscustomer service:focuses on serving customers as the organization’s top prioritymaintain customer satisfaction and company’s good standing through pre-service planning and post-service follow upinnovation: displays original thinking and creativity and meets challenges with resourcefulnessdevelop and deliver in-house training for service team including service procedures, company’s policies and procedures, and machine-specific traininganalyses market and competition and identifies external threats and opportunitiesreview projects and define sow for service teamunderstands organization's strengths & weaknessesmotivation:sets and achieves challenging goalscompetencies: adaptability: adapts to changes in the work environmentover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsbusiness acumen: understands business implications of decisionspromote/sell maintenance programs to existing customersexpert communication: excellent verbal and written communication skillsproblem solving:identifies and resolves problems in a timely mannerdemonstrates an independent, results-driven work ethicaligns work with strategic goalsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsmust be fluent in english – reading, writing and speaking must be fluent in italian – speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingmaintain neat and orderly warehouse and workshopsalary: negotiable please email resume tocreate detailed reports for upper managementdemonstrates knowledge of market and competitionsoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemprovide feedback to management for department improvement and efficiencysuperior people/customer relationship skills as well as strong interpersonal skillsnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusdriven to create value for customersreview service reports and ensure administration of reports and invoices on a timely basismanages competing demands and changes approach or method to best fit the situationability to travel full benefits package including health, pension, 401k and paid vacation timeensure that service department has all necessary tools and equipmentmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmentpivotal experience & expertise functional experience: brings strong commercial experienceresponsibilities: manage all functions of the service departmentsplanning/organizing:: prioritizes and plans work activities while efficiently managing timecollaboration and teamwork: balances team and individual responsibilitiescontributes to building a positive team spiritparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglydemonstrates persistence and overcomes obstacles and measures self against standard of excellenceliaise with sales and after sales teams on upcoming projects and installsmanage emergency calls and warranty workindustry experience & tenure: 10 years’ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experienceunderstands needs, creates distinctive value, and builds meaningful relationshipsability to read and understand european blueprints and pneumatic diagramstravel 50%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedbrings strong network connections and relationshipswork in collaboration with the hr department to maintain best practices for service departmenta self-starter and team player who is motivated to succeeddisplays orientation to profitabilityreview and approve service hours and overtimelearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackadapts strategy to changing conditionswill not sponsor visasgathers and analyses information skilfully and develops alternative solutionswork with management for tradeshow preparations and set upit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at home

• After Sales - Regional Sales Manager

  

  Create and maintain strong working customer relationsresponds promptly to customer needs to meet commitmentsaligns organization and resources to deliver on customer commitmentsmaintain and manage customer data base and reports in crmcustomer service: focuses on serving customers as the organization’s top priorityinnovation: displays original thinking and creativity and meets challenges with resourcefulnessanalyses market and competition and identifies external threats and opportunitiesunderstands organization's strengths & weaknessesindustry experience & tenure: 5 years’ broad experience and knowledge of pharmaceutical packaging equipment and processescompetencies: adaptability: adapts to changes in the work environmentover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsbusiness acumen: understands business implications of decisionsexpert communication: excellent verbal and written communication skillsproblem solving:identifies and resolves problems in a timely mannerdemonstrates an independent, results-driven work ethicaligns work with strategic goalsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsplanning/organizing: prioritizes and plans work activities while efficiently managing timemarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for, is searching for an experienced after sales – regional sales manager to generate and handle sales with emphasis on sales of modification and formats in designated territory within north americasalary: negotiable please email resume tomotivation: sets and achieves challenging goalssell and promote formats, modifications, and sla contractsdemonstrates knowledge of market and competitiondrive growing sales in expanding marketsuperior people/customer relationship skills as well as strong interpersonal skillsnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusdriven to create value for customersitalian/spanish language - not a requirement but an advantage full benefits package including health, pension, 401k and paid vacation timemanages competing demands and changes approach or method to best fit the situationresponsibilities: develop, generate and manage sales activity for multinational accounts as well as small to mid-size customers with the emphasispivotal experience & expertise functional experience: brings strong commercial experienceafter sales forecast planningcollaboration and teamwork: balances team and individual responsibilitiescontributes to building a positive team spiritdemonstrates persistence and overcomes obstacles and measures self against standard of excellenceunderstands needs, creates distinctive value, and builds meaningful relationshipstravel 50%+ high school diploma or general education degree (ged) and “industry experience & tenure” as outlinedbrings strong network connections and relationshipsdisplays orientation to profitabilitya self-starter and team player who is motivated to succeedlearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackadapts strategy to changing conditionswill not sponsor visasgathers and analyses information skilfully and develops alternative solutionssoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teamsit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at home

• Pardot Specialist Contractor

  

  Service) comms across the email, sms and ivr channels within pardot and synced to data warehouse automating proven new renewal, in life and customer service journeys (and any other legacy manually processed journeys) migrate manually sent agent emails from outlook into salesforce monitoring and reporting on the sending and quality of our automated customer comms, identifying and actioning opportunities for iterative improvements owning our pardot instance and the integration with salesforce (also other email sending services like sendgrid, where required) working with the salesforce product manager to prioritise customer comms work within the broader business context, and marshal the resources needed to execute ensuring compliance in how our customer marketing audiences across the group are maintained work as part of cross-functional teams with other marketing, digital product, tech and commercial people up and down the funnel to drive growth, retention and efficiency experience: 3-5 years in a similar role proven ability to delivery growth and efficiency through pardot-powered customer comms what we are looking for: great understanding of pardot and its salesforce integration ideally, some experience using sms or whatsapp as a channel proven ability to make progress within a complex and collaborative business ability to simplify, prioritise and focus good analytical skills understanding of customer experience mapping techniques understanding of software development methodologies and project management a do-er not just a manager, you love being hands on a collaborator, working with teams across the business to make the right campaigns to meet objectives, and to marshal the resources needed to make them perform ability to work in a very fast-paced environment and meet tight deadlines excellent interpersonal skills - can communicate concisely and confidently at all levels about bionic: at bionic, we want to make it radically easier to run a small businessday-to-day in the role: ability to set up automated, transactional (ewe are looking for a pardot specialist contractor to join us in a fast-paced environment where innovative ideas and projects come to lifethe successful candidate will be responsible for automating proven email journeys and campaigns, as well as optimising to drive performance (conversion, cross-sell and retention) and efficiencywe use smart technology and data and combine it with world class human service, to help business owners sort their business essentials: business energy, insurance, connectivity, telecoms, and commercial finance solutions

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