Customer loyalty
Elenco customer loyalty
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Your role will be to assist our customers, collecting their requests by chat, phone, email and ticket system to satisfy our customer needs and build customer loyalty responsabilities: collect and process requests by email, ticket, chat and phone; ensure high levels of customer satisfaction through excellent sales service; provide product information and offering advice on products that'll best meet set requirements; up-sell and cross-sell products; provide proper and competitive quotes; issue invoices (if needed); requirements: proficient knowledge of english (mandatory); good it technical skills; excellent customer orientation and communication skills; outstanding multitasking skills; excellent problem-solving and stress tolerance skills; strong can-do attitude; team player; willingness to adapt to flexible working hours; high school diploma; preferred skills: prior experience in sales; passionate of electronics and computer science; good math skills; what we offer: an innovative, young and dynamic environment; the chance to work in a team where people are passionate about their workpassion and courage guide magicmotorsport's activities, alongside respect, efficiency, innovation: the company's three core values! we assume that everyone has a talent and our mission is to be able to intercept those that fit together with mms in synergy and give you the opportunity to win, because your victory is our victory! the opportunity we are looking for an enthusiastic sales assistant with a can-do attitude to join our teamwhy magicmotorsport? we are a passionate, brave, and innovative teamsales assistant appartenente alle categorie protette magicmotorsport is an italian company built on a long-standing passion for motorsportour products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the fielddon't miss this opportunity, send us your cv!we strongly believe in our work and we always tackle it while motivated by the enthusiasm, curiosity, and determination of those who want to leave a mark in the future, with the certainty of those who know, in their hearts, that they can do it
Palermo (Sicilia)
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Del ) per azienda cliente specializzata nella progettazione, realizzazione e commercializzazione di soluzioni informatiche e di marketing digitale a sostegno della smart mobility, nella consulenza e nella gestione operativa di attivitĂ di crm (human valure la nostra innovativa piattaforma) e customer loyalty per i dealer automotive: analista programmatore inserita in un piccolo gruppo di lavoro ed a diretto riporto del responsabile di funzione, la persona che entrerĂ in squadra, avrĂ i seguenti compiti: evoluzione e sviluppo del nostro crm, sia inteso come manutenzione evolutiva che come monitoraggio di eventuali erroripreferita laurea magistrale o triennale in informatica e/o ingegneria informaticasaranno prese in seria considerazione anche percorsi di laurea magistrale o triennale in matematica, se affiancati da esperienze professionali maturate in campo informatico e diplomi in informaticail contesto aziendale di riferimento ha, negli ultimi anni, raggiungo importanti traguardi e conseguito riconoscimenti importanti, tra i quali uno dei progetti di punta: livecar (premiato come âmiglior progettoâ nellâevento âiomobility â nella categoria driving safety)esperienza di lavoro nel settore informatico almeno di due anni, maturata preferibilmente presso societĂ di consulenza informaticacompetenze tecniche richieste: linguaggi di programmazione: php, html, javascript tecnologie per lo sviluppo web: css, bootstrap tecnologie di interscambio dati: web service soap e rest, xml, json librerie javascript: jquery database: mssql server, mysql competenze tecniche preferenziali framework di front-end: angular, react, vue competenze nello sviluppo di app native apple con swift e xcode competenze nello sviluppo di app native android con java e android studio competenze anche minime di intelligenza artificiale framework apache cordova per lo sviluppo di app ibride sede di lavoro: battipagliaanalisi e design relativi a nuovi progetti da implementarefmts lavoro srl, agenzia per il lavoro e di somministrazione (aut
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Bcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basewe are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingcustomer engagement is central to bchaâs work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our servicesbe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement roleprovide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchabcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnessrepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresthis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changebcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noonwe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a âtechnical property servicesâ environmentour overall aim is to âdeter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation
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Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticiavere abilitĂ nellÂuso del telefono e del pacchetto office; è gradita la competenza nellÂuso di un crminquadramento e retribuzione commisurati allÂesperienzalÂazienda offre: contratto di assunzionesede di lavoro: provincia di brescia referente della selezione: dottavrĂ la responsabilitĂ di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e lÂemissione dei documenti di scarico di magazzinodescrizione dellÂattivitĂ : la persona inserita dovrĂ gestire lÂassistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clientesi occuperĂ di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodottoit/jobs/addettoa_customer_service_tecnico__rif__/it/) per partecipare alla selezione candidarsi allÂannuncio https://spaceworksaper pianificare e lavorare per obiettivirequisiti richiesti: diploma di istituto tecnico, elettronico/informaticossa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (davere conoscenza base di elettronica, informatica, meccanicadovrĂ gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hoc
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Do you enjoy working in a fast-paced environment? are you looking for a varied role, with a competitive salary, progression opportunities and be able to make your mark on a rapidly expanding business? if so, keep reading! we are looking for a knowledgeable and enthusiastic part time customer services advisor to join our team of like-minded individuals within the dash drive rental division of our companywhy should you work with us? no two days are the same⌠what are we looking for? organised with good attention to detail your communication and customer service skills are second to none there is a problem? you see this as a challenge waiting to be overcome! you understand the need to be flexible in your working hours to get the job done our commitment to you in return we offer a competitive salary as well as the opportunity to develop and grow your career to the next level and most importantly ensure you are happy as a much-valued member of the dash group team! hours of work: hours per week variable between monday - saturday salary: ÂŁ10 per hour want to know more about the role? a full job description can be downloaded from the careers page on the dash group websiteready to apply? upload your covering letter, previous salary details and cv to https://wwwyou will be taking responsibility for all administration through the vehicle rental lifecycle and play a key role in a busy office environment assisting to provide a prompt and professional service to customers and visitorswe are forward-thinking with a culture of continuous growth and improvement - in our products, services, and our peopleyou will assist us during an important period of organic growthwe are a family run business based in redruth, our working environment is dynamic, fast-moving, and responsive to our clientâs needs, but itâs not all work and no play here; we all work hard and take a lot of pride in what we achieve but also like to have fun too! keen to learn more about us? click here to explore our full range of services
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Esperienza pregressa di 2/3 anni in ruolo analogo o come addetto/a customer servicespace work seleziona addetto/a customer service tecnico per azienda specializzata nella produzione e commercializzazione di distributori automaticiavere abilitĂ nellâuso del telefono e del pacchetto office; è gradita la competenza nellâuso di un crmlâazienda offre: contratto di assunzioneinquadramento e retribuzione commisurati allâesperienzasede di lavoro: provincia di brescia referente della selezione: dottsi occuperĂ di supportare da remoto la risoluzione del guasto tecnico e della modifica di configurazioni o spiegazioni del prodottoavrĂ la responsabilitĂ di aprire un eventuale ticket di guasto e di controllare i ticket chiusi e lâemissione dei documenti di scarico di magazzinodescrizione dellâattivitĂ : la persona inserita dovrĂ gestire lâassistenza remota al cliente per la risoluzione dei guasti e occuparsi della raccolta delle esigenze del clientesaper pianificare e lavorare per obiettivirequisiti richiesti: diploma di istituto tecnico, elettronico/informaticossa francesca bonari l'offerta di lavoro qui pubblicata si rivolge a candidati di entrambi i sessi ai sensi della legge (davere conoscenza base di elettronica, informatica, meccanicadovrĂ gestire gli impegni di magazzino per la spedizione del materiale e la creazione di reportistiche ad hoc
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Siamo alla ricerca di un/a customer service che, inserito/a all'interno del team sales di dacom, azienda del gruppo esprinet leader nella distribuzione specializzata di prodotti e soluzioni per lâautomatic identification and data capture (aidc), avrĂ modo di gestire lâintero ciclo dellâordine a 360 gradi, dallâinserimento allâevasione dello stesso risolvendo eventuali problematiche e/o necessitĂ ad essi connessi; avrĂ , inoltre, la possibilitĂ di interfacciarsi con diverse strutture aziendali quali sales, marketing & logisticnello specifico si occuperĂ di: ⢠assistenza diretta ai clienti b2b tramite telefonate, e-mail, chat per la tempestiva evasione degli ordini, fornendo risposte precise e puntuali alle richieste di informazioni su prodotti e/o assortimenti; ⢠allineamento costante con gli stakeholders interni all'azienda, quali account, brand manager e dipartimento logistica per la risoluzione di eventuali criticitĂ e/o domande da parte dei clienti; ⢠inserimento ed aggiornamento degli ordini clienti; ⢠fornire il necessario supporto al cliente, in ottica di customer centricity, raccogliendo e gestendo, inoltre, reclami ed eventuali problematichesede di lavoro: cornaredo (mi)esprinet è unâazienda multinazionale leader in italia e spagna nella distribuzione "business-to-business" di information technology e consumer electronics a reseller it, var, system integrator, negozi specializzati, retailer e portali di e-commerce con circa rivenditori clienti, oltre 600 brand in portafoglio e 17 punti vendita (esprivillage) sul territorio nazionale⢠comprovata esperienza di almeno 1 anno maturata nel ruolo c/o aziende strutturate; ⢠buona conoscenza del pacchetto office, in particolare excel; ⢠buona conoscenza della lingua inglese; ⢠orientamento al cliente e al teamworking, ottime capacitĂ relazionali e di comunicazione; ⢠buone doti di ascolto e problem solving, capacitĂ di mediazione e gestione dello stress; ⢠la conoscenza di prodotti e soluzioni per lâautomatic identification and data capture (aidc) sarĂ considerata un plusla nostra vision è quella di semplificare la vita a persone e organizzazioni, ampliando e facilitando la distribuzione e la fruizione della tecnologiaabbiamo conquistato la leadership puntando sullâinnovazione e sulla capacitĂ dei nostri collaboratori di tendere a risultati eccellenti
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Per azienda del settore assicurativo con sede a trento selezioniamo un/a addetto/a centralino e customer carela risorsa inserita si occuperĂ della attivitĂ di centralino e della assistenza telefonica ai clienti; avrĂ lâincarico di rispondere alle richieste che arrivano dagli assicurati con una attivitĂ di customer carelivello contrattuale e trattative economiche da valutare in base alle competenze ed esperienze maturate dal/a candidato/a prescelto/ail/la candidato/a ideale ha preferibilmente maturato esperienza pregressa nel ruolo o in mansioni simili
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Azienda in grande crescita ricerca operatori customer servicerequisiti del candidato: - diploma o laurea - conoscenza del pacchetto office la risorsa assunta svolgerĂ le seguenti mansioni: - gestione delle attivitĂ di customer care - risoluzione immediata dei problemi su servizi e prodotti - cooperazione con il dipartimento di produzione e logistica - costruire relazioni funzionali con i clienti - attivitĂ di reportistica lÂazienda offre iniziale percorso di formazione di breve durata, retribuito e mirato all'assunzionela sede di lavoro sarĂ foggiacontratto di lavoro: full time, tempo determinato
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Logical job, societĂ specializzata in consulenza hr con un forte orientamento nella valorizzazione del capitale umano, ricerca per importante ufficio internazionale un addetto customer servicebreve esperienza in ambito trasporti e logistica capacitĂ di lavoro in team conoscenza del pacchetto office buona conoscenza della lingua inglese tipo di contratto: inserimento a tempo determinato per un anno con finalitĂ di assunzione a tempo indeterminatoil candidato si occuperĂ di coordinare le attivitĂ di relazione con i clienti, gestendo il servizio di informazione al cliente per dettagli relativi agli ordini e al loro stato di avanzamentopossibilitĂ di smart working dopo iniziale training in sede
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Pre prestigiosa azienda strutturata situata in piana rotaliana selezioniamo un/a impiegato/a customer care la risorsa selezionata si occuperà della gestione delle richieste dei clienti sino a quando non si troverà la soluzione ottimale per il progetto, nei tempi concordati e tenendo conto del budget prestabilito, delle possibilità tecniche e, se necessario, incluendo e coordinando gli esperti delle varie discipline tecniche all'interno del teamil livello contrattuale e la retribuzione saranno commisurati a seconda delle competenze ed esperienze maturate dal/la candidato/a prescelto/ala figura professionale ricercata dovrà aver maturato esperienza nelle mansioni sopra riportatelÏ'azienda offre una posizione con responsabilità in un'azienda internazionale, un lavoro professsionalizzante con prospettive di sviluppo, progetti innovativi, nonchÊ un'entusiasmante area di responsabilità in un'azienda in rapida espansionein modo particolare la risorsa avrà le seguenti responsabilità : - creazione di offerte e ordini: redigere i documenti riguardanti il progetto da un punto di vista commerciale, tenendo conto delle esigenze del cliente, delle linee guida e delle politiche interne; - garantire un'elaborazione degli ordini efficiente e corretta: la risorsa è il punto di riferimento del cliente a partire dall'inerimento dell'ordine fino a quando i prodotti aziendali non avranno raggiunto il cliente; - assistere il cliente anche dopo l'avvenuta vendita: si occuperà dei quesiti riguardanti la manuntenzione ordinaria, le riparazioni e i pezzi di ricambio, nonchÊ del ricevimentio ed inoltro di reclami con l'obiettivo di trovare una soluzione che soddisfi il cliente
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Logical job, societĂ specializzata in consulenza hr con un forte orientamento nella valorizzazione del capitale umano, ricerca per importante ufficio internazionale un addetto customer service con breve esperienza nel settore trasporti camionisticiil candidato si occuperĂ di coordinare le attivitĂ di relazione con i clienti, gestendo il servizio di informazione al cliente per dettagli relativi agli ordini e al loro stato di avanzamentopossibilitĂ di smart working dopo iniziale training in sedebreve esperienza in ambito trasporti camionistici capacitĂ di lavoro in team conoscenza del pacchetto office buona conoscenza della lingua inglese tipo di contratto: inserimento a tempo determinato per un anno con finalitĂ di assunzione a tempo indeterminato
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Azienda a foggia ricerca una risorsa per customer servicerequisiti richiesti:  diploma o laurea;  abilitĂ nell'uso di sistemi informatici, e pacchetto office;  abilitĂ nel gestire il cliente tramite mail e telefonoil profilo avrĂ le seguenti responsabilitĂ :  monitoraggio dellÂavanzamento dellÂordine (emissione ordine, conferma dÂordine etc)  aggiornamento delle anagrafiche clienti  assicura una corretta gestione del servizio di tutto il ciclo dellÂordine emesso al cliente (controlla le tempistiche, l'evasione degli ordini e si assicura del corretto livello di servizio dedicato)  monitora le giacenze in magazzino e gestisce eventuali reclami dei clientiluogo di lavoro: foggia previsto iniziale percorso di formazione retribuito e mirato all'assunzione inserimento determinato con orario full-time se interessati, candidarsi allegando il cv
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La risorsa dovrĂ occuparsi delle vendite e della gestione dei diversi canali dei clienti, si occuperĂ del customer care, di svolgere attivitĂ di marketing diretto e promozione di prodotti o attivitĂ commercialiagenzia per il lavoro, ricerca per azienda cliente, operante nel settore della produzione, stoccaggio, distribuzione e commercializzazione dei surgelati, con sede a striano (na), un âcommerciale marketing" da inserire allâinterno del proprio organicocontratto offerto: tempo determinato con possibilitĂ di proroga e stabilizzazione orario di lavoro: full timein particolare ci occupiamo di intermediazione, di ricerca e selezione del personale, svolgendo attivitĂ di consulenza finalizzata allâindividuazione di candidature idonee a ricoprire posizioni lavorative su specifico incarico del committente, e di supporto alla ricollocazione professionalegesfor rappresenta un punto di riferimento nel mercato del lavoro, grazie alla conoscenza accurata del tessuto imprenditoriale nazionale, alla competenza acquisita nella gestione delle risorse umane e allâ organizzazione flessibile ed efficientesi dedicherĂ alla ricerca ed acquisizione di nuovi clienti ed allâ acquisizione di ordini in entratasiamo unâagenzia autorizzata dal ministero del lavoro e accreditata presso lâanpal (agenzia nazionale per le politiche attive del lavoro)¡ diploma; ¡ buon utilizzo del pc (pacchetto msoffice, gestionale aziendale, gestione e-mail); ¡ conoscenza della lingua inglese; ¡ residenza a striano (na) o zone limitrofe completano il profilo: ¡ ottima capacitĂ comunicativa e relazionale; ¡ propensione alla vendita; ¡ attitudine al rapporto con il cliente; ¡ capacitĂ di lavorare in team; ¡ attitudine alla risoluzione dei problemi; ¡ flessibilitĂ e adattabilitĂ ; ¡ capacitĂ organizzative; ¡ buona gestione del temposede aziendale: striano (na) il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi e , e a persone di tutte le etĂ e tutte le nazionalitĂ , ai sensi dei decreti legislativi e
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Per la sede di padova selezioniamo un/a addetto/a customer che si occupi della fidelizzazione clienti presso eventi e la gdo (ikea, alÏ)ricerchiamo una risorsa che abbia: - ottima capacità di coinvolgere il cliente; - capacità di negoziazione; - trasparenza e affidabilità ; - propensione al problem solving - disponibilità full timequest srl è un team specializzato nella ricerca e nella fidelizzazione di nuovi clienti per conto di aziende, società ed organizzazioni internazionali
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Il focus principale sarĂ costituito dal loyalty retail marketper il potenziamento dellâarea loyalty & engagement della nostra sede di nichelino (to) stiamo cercando un/una product development analyst da inserire allâinterno della divisione brand, licensing & product developmentin particolare, la risorsa verrĂ coinvolta nella ricerca, analisi ed ideazione di prodotti per operazioni, loyalty e nell'ideazione di documenti strategici volti ad identificare e razionalizzare trend di mercato e comportamenti del consumatorerequisiti il candidato ideale possiede: laurea triennale e/o magistrale in scienze della comunicazione, economia o marketing è gradita esperienza in ruoli analoghi presso agenzie o aziende strutturate approccio analitico, propensione ai numeri passione per il mondo retail e per lâarea loyalty & engagement ottima conoscenza suite office (office, word, excel) ottima conoscenza dell'inglese buone competenze di copywriting passione per il digital completano il profilo le seguenti caratteristiche personali: curiositĂ multitasking ottime capacitĂ di ricerca ed analisi propensione creativa capacitĂ di lavorare in team propensione alla comunicazione e al design in generale cosa offriamo: affiancamento e formazione on the job ambiente di lavoro stimolante che favorisce lâautonomia e la crescita professionale confronto con colleghi con diverse esperienze formative e professionali contratto di stage con rimborso spese e buoni pasto sede di lavoro: nichelinojakala è la prima societĂ martech italiana che offre ai propri clienti supporto in ambito strategico, analytics, digital e technologyla missione di jakala è creare un vantaggio competitivo per i suoi clienti, con un impatto misurabile sulla top line, grazie al miglior utilizzo combinato di dati, advanced e location analytics, tecnologie, contenut i e progettazione dellâesperienza del clientela risorsa individuata darĂ supporto allo sviluppo di nuovi progetti di engagement per i nostri clienti retail italiani e internazionali, al fine di assicurare un incremento di footfall, consumer engagement e vendite
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Conoscenza di data platform quali gcp, aws e azure passione per il mondo della consulenza strategica interesse nei confronti delle principali tematiche in area business analysis, performance optimization, customer experience management, crm, network development, loyalty & engagement design ottima capacitĂ di sintetizzare e rappresentare un problema, oltre che di svilupparne la risoluzione attraverso slide e metodi di âdata storitellingâ capacitĂ di sviluppare business case cosa offriamo ambiente di lavoro stimolante che favorisce la crescita professionale confronto con colleghi di diverse esperienze formative e professionali coinvolgimento su progetti per clienti prestigiosi appartenenti a diversi settori, anche a livello internazionale continua attivitĂ di ricerca e sviluppo e coinvolgimento nello sviluppo di prodotti proprietari sviluppo e miglioramento delle proprie capacitĂ analitiche approfondimento della conoscenza di diversi linguaggi o tool di data science, analisi geografica e bi sede di lavoro: milano centroper il potenziamento dellâarea data lab stiamo cercando data scientist che vogliano entrare a far parte di un team di specialisti dedicato allo sviluppo di prodotti e soluzioni innovative basate su banche dati microterritoriali proprietarie uniche in italia, che permettono alle aziende di incrementare le vendite e ridurre il cost to serve grazie a una migliore conoscenza di territorio, reti di vendita, clienti e prospectle risorse saranno inserite in un contesto fortemente dinamico e âdata-intensiveâ dove potranno mettere a frutto, con un elevato grado di autonomia, le proprie conoscenze di analisi statistiche e/o geografiche contribuendo allo sviluppo dellâofferta dati aziendale e supportando lâattivitĂ delle aree di business advisory, location intelligence e data & ai) conoscenza microsoft office suite (excelÂŽ, powerpointÂŽ, accessÂŽ, wordÂŽ) ottima capacitĂ di problem setting e problem solving completano il profilo familiaritĂ con i principali tool di bi (powerbi, tableau, qlikview) familiaritĂ con tematiche di business intelligence, dwh, eccil candidato ideale possiede forte attitudine quantitativa e passione per il mondo dei dati precisione e cura del dettaglio laurea in scienze statistiche, data science, geografia economica, econometria o titoli di studio affini con eccellenti risultati accademici solide basi statistiche e conoscenza di principali metodi di estrazione (esjakala è la prima societĂ martech italiana che offre ai propri clienti supporto in ambito strategico, analytics, digital e technologyla missione di jakala è creare un vantaggio competitivo per i suoi clienti, con un impatto misurabile sulla top line, grazie al miglior utilizzo combinato di dati, advanced e location analytics, tecnologie, contenut i e progettazione dellâesperienza del clientesas, python, r, eccsql) e pre-processing / cleansing dei dati conoscenza di linguaggi o tool di data science (es
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Responsibilities: ensure the proper functioning of the plant in compliance with any kpi and contractual performance; collaborate with the technical offices for problem resolution, organization of on-site and remote interventions, procurement and shipment of spare parts, and offers; perform corrective maintenance and troubleshooting activities on the installed machinery aimed at guaranteeing its operation; carry out all or part of preventive maintenance activities in accordance with the maintenance plans, as stipulated with the customer and company provisions; take part in meetings with clients; draw up reports to the customer regarding the activities carried out and the performance of the plant, according to agreed methods; draw up reports on the elettric80 structure, regarding the activities carried out, performance, anomalies and corrective actions, according to agreed methods; foster improvement activities, modifications, possible solutions; carry out periodic training to the customer's operators, according to methods to be agreed; manage any spare parts stock at the customer's, suggesting reorder points and purchases as needed; organize, manage and update any security documentation requested by the customerhigher diploma or degree in technical address previous and proven experience gained in the role or as an electromechanical maintenance technician or transfer technician in structured companies operating in the automation or plant engineering sector good / excellent ability to read and understand electrical, hydraulic, pneumatic and technical drawings knowledge of sw plc siemens, backhoff, allen bradley, rockwell, fanuc dynamism and strong problem-solving skills excellent communication skills stress management - full-time contract -full remote/ customer plant basede80 group is specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods operating in the beverage, food, tissue and other sectorsas an e80 reliability maintenance engineer you will be in charge to keep complex systems in operation at the customer's premisesfor this reason, the group relies on five values that lead e80 people towards success: innovate, dare, solve, value, connect0: the smart factory, sustainable, interconnected and safethe entire logistics flow is centrally managed by the smthe main systems produced by e80 group include palletizing robots, a wide range of laser guided vehicles, high speed robotic stretch wrappers, pallet control systems, robotic labelers, layer picking and repacking solutions, and automated high-density warehousesthanks to innovative technologies and a thorough understanding of the customers' logistic processes, the company anticipated the concept of industry 4the group, based in reggio emilia, is present in australia, brazil, chile, china, the united arab emirates, france, japan, mexico, spain, sweden, the united kingdom, poland, russia, thailand and usa with the aim of being close to its customersle80 software platform (smart integrated logistics), the "orchestra conductor" that ensures the efficient integration of the systems, guaranteeing the optimal management of all operations, from the entry of raw materials to storage right through to shippinge80 group has always been close to its customers, its people and to the local communities in which the company operates
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Lâoutsourcing manager sarĂ responsabile di un team di account e incaricato di gestire e supervisionare lâoperativitĂ e la produttivitĂ dei diversi siti di customer care su tutto il territorio nazionale, garantendo gli standard qualitativi e quantitativi richiestiquale membro del team a diretto riporto dellâhead of customer care si occuperĂ di: monitorare le performance dei servizi in essere e supervisionare la definizione delle azioni di miglioramento necessarie analizzare dati provenienti dai vari team al fine di proporre e sviluppare soluzioni per garantire sempre unâeccellente customer experience assicurare che le attivitĂ giornaliere di natura operativa si svolgano in modo regolare collaborando efficacemente con le altre funzioni allâinterno della struttura di customer care gestire la relazione con fornitori esterni per garantire sempre la migliore esecuzione dei contratti in essere confrontarsi quotidianamente con i responsabili di progetto esterni al fine di poter trovare sempre soluzioni di efficientamento per lâerogazione dei servizi richiesti collaborare con le altre funzioni allâinterno della struttura di customer care per definire le linee guida di esecuzione dei servizi esperienza e competenze in ambito customer care, nella gestione di team interni ed esterni su territorio e fortemente orientati alla customer experience e al raggiungimento di kpi ottime capacitĂ di relazione con fornitori/clienti interni e esterni eccellenti doti comunicative e capacitĂ di organizzare il proprio lavoro in autonomia seguendo le linee e i valori aziendali spiccata e consolidata capacitĂ nel riconoscere in modo proattivo una sfida o un problema e collaborare con tutti gli stakeholders coinvolti nel processo capacitĂ di analisi dati per diagnosticare e risolvere criticitĂ con soluzioni veloci ed efficaci spiccate doti collaborative e forte orientamento al risultato disponibilitĂ a viaggiare sul territorio buona conoscenza del pacchetto officelâobiettivo è contribuire allâaccelerazione della transizione digitale in italia, garantendo agli utenti qualitĂ , innovazione e trasparenzagrazie a una infrastruttura di rete proprietaria, iliad oggi copre il 99,6% della popolazione tramite tecnologia 4g, e la rete 5g è disponibile nelle principali cittĂ italiane e in costante incrementoha inoltre superato la soglia dei punti vendita e vanta una rete distributiva sempre piĂš capillaredopo aver conquistato la fiducia di 8,5 milioni di utenti mobili in tre anni e mezzo, iliad ha lanciato la sua offerta in fibra ottica (ftth) a gennaioiliad è lâoperatore che ha rivoluzionato il mercato della telefonia mobile in italia fin dal suo esordio nel , con offerte semplici, trasparenti e generose
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Responds promptly to customer needs to meet commitmentsaligns organization and resources to deliver on customer commitmentsassist customer care coordinator in resource identification and planningcustomer service:focuses on serving customers as the organizationâs top prioritymaintain customer satisfaction and companyâs good standing through pre-service planning and post-service follow upover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesprovide feedback to management for department improvement and efficiencyanalyses market and competition and identifies external threats and opportunitiescreate detailed reports for upper managementwork with management for tradeshow preparations and set upwork in collaboration with the hr department to maintain best practices for service departmentsuperior people/customer relationship skills as well as strong interpersonal skillsability to read and understand european blueprints and pneumatic diagramstravel 50%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedmust be fluent in english â reading, writing and speaking must be fluent in italian â speaking must be able to read and understand european electrical schematics for new machine installation and troubleshootingmanage emergency calls and warranty workability to travel full benefits package including health, pension, 401k and paid vacation timeparticipate in interviewing and training of the new employees as well as coordination of training sessions accordinglydriven to create value for customersaligns work with strategic goalsdemonstrates persistence and overcomes obstacles and measures self against standard of excellencesalary: negotiable please email resume todevelop and deliver in-house training for service team including service procedures, companyâs policies and procedures, and machine-specific trainingmaintain neat and orderly warehouse and workshoppromote/sell maintenance programs to existing customerssoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams, crm systemexpert communication: excellent verbal and written communication skillsproblem solving:identifies and resolves problems in a timely manneradapts strategy to changing conditionsliaise with sales and after sales teams on upcoming projects and installsbrings strong network connections and relationshipsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsindustry experience & tenure: 10 yearsâ field service experience and knowledge of pharmaceutical packaging equipment and 5 years in related management experienceplanning/organizing:: prioritizes and plans work activities while efficiently managing timeunderstands needs, creates distinctive value, and builds meaningful relationshipsreview projects and define sow for service teamlearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an experienced service manager to manage our team of us technicians and their deployment on service projects as well as administration of the departmenta self-starter and team player who is motivated to succeedcontributes to building a positive team spiritwill not sponsor visasdemonstrates knowledge of market and competitioninnovation: displays original thinking and creativity and meets challenges with resourcefulnessthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsgathers and analyses information skilfully and develops alternative solutionspivotal experience & expertise functional experience: brings strong commercial experienceensure that service department has all necessary tools and equipmentmanages competing demands and changes approach or method to best fit the situationunderstands organization's strengths & weaknessesnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusreview and approve service hours and overtimebusiness acumen: understands business implications of decisionsreview service reports and ensure administration of reports and invoices on a timely basiscompetencies: adaptability: adapts to changes in the work environmentmotivation:sets and achieves challenging goalsdemonstrates an independent, results-driven work ethicdisplays orientation to profitabilityit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homecollaboration and teamwork: balances team and individual responsibilitiesresponsibilities: manage all functions of the service departments
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Create and maintain strong working customer relationsresponds promptly to customer needs to meet commitmentsaligns organization and resources to deliver on customer commitmentsmaintain and manage customer data base and reports in crmcustomer service: focuses on serving customers as the organizationâs top prioritysell and promote formats, modifications, and sla contractsover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriessuperior people/customer relationship skills as well as strong interpersonal skillstravel 50%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlineddriven to create value for customersaligns work with strategic goalsdemonstrates persistence and overcomes obstacles and measures self against standard of excellencesalary: negotiable please email resume toplanning/organizing: prioritizes and plans work activities while efficiently managing timeexpert communication: excellent verbal and written communication skillsitalian/spanish language - not a requirement but an advantage full benefits package including health, pension, 401k and paid vacation timeproblem solving:identifies and resolves problems in a timely manneradapts strategy to changing conditionsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsdrive growing sales in expanding marketmotivation: sets and achieves challenging goalsindustry experience & tenure: 5 yearsâ broad experience and knowledge of pharmaceutical packaging equipment and processesunderstands needs, creates distinctive value, and builds meaningful relationshipslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbackcontributes to building a positive team spirita self-starter and team player who is motivated to succeedwill not sponsor visasdemonstrates knowledge of market and competitionresponsibilities: develop, generate and manage sales activity for multinational accounts as well as small to mid-size customers with the emphasisinnovation: displays original thinking and creativity and meets challenges with resourcefulnessmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for, is searching for an experienced after sales â regional sales manager to generate and handle sales with emphasis on sales of modification and formats in designated territory within north americathe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticspivotal experience & expertise functional experience: brings strong commercial experiencemanages competing demands and changes approach or method to best fit the situationgathers and analyses information skilfully and develops alternative solutionsunderstands organization's strengths & weaknessesnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusafter sales forecast planningbusiness acumen: understands business implications of decisionscompetencies: adaptability: adapts to changes in the work environmentanalyses market and competition and identifies external threats and opportunitiesdemonstrates an independent, results-driven work ethicdisplays orientation to profitabilityit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homecollaboration and teamwork: balances team and individual responsibilitiesbrings strong network connections and relationshipssoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams
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Service) comms across the email, sms and ivr channels within pardot and synced to data warehouse automating proven new renewal, in life and customer service journeys (and any other legacy manually processed journeys) migrate manually sent agent emails from outlook into salesforce monitoring and reporting on the sending and quality of our automated customer comms, identifying and actioning opportunities for iterative improvements owning our pardot instance and the integration with salesforce (also other email sending services like sendgrid, where required) working with the salesforce product manager to prioritise customer comms work within the broader business context, and marshal the resources needed to execute ensuring compliance in how our customer marketing audiences across the group are maintained work as part of cross-functional teams with other marketing, digital product, tech and commercial people up and down the funnel to drive growth, retention and efficiency experience: 3-5 years in a similar role proven ability to delivery growth and efficiency through pardot-powered customer comms what we are looking for: great understanding of pardot and its salesforce integration ideally, some experience using sms or whatsapp as a channel proven ability to make progress within a complex and collaborative business ability to simplify, prioritise and focus good analytical skills understanding of customer experience mapping techniques understanding of software development methodologies and project management a do-er not just a manager, you love being hands on a collaborator, working with teams across the business to make the right campaigns to meet objectives, and to marshal the resources needed to make them perform ability to work in a very fast-paced environment and meet tight deadlines excellent interpersonal skills - can communicate concisely and confidently at all levels about bionic: at bionic, we want to make it radically easier to run a small businesswe use smart technology and data and combine it with world class human service, to help business owners sort their business essentials: business energy, insurance, connectivity, telecoms, and commercial finance solutionsday-to-day in the role: ability to set up automated, transactional (ethe successful candidate will be responsible for automating proven email journeys and campaigns, as well as optimising to drive performance (conversion, cross-sell and retention) and efficiencywe are looking for a pardot specialist contractor to join us in a fast-paced environment where innovative ideas and projects come to life
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We pride ourselves on delivering a quality service and building strong working relationships with our customer basethis role is an excellent and exciting opportunity to join our customer services team in a unique sectorto respond to customer queries and, follow departmental procedures with a high level of accuracy in what is a strictly regulated environmentthis is a broad customer facing role, which will provide a highly professional and exceptional service to customers both internally and externallywe at kfs are currently seeking a submissions officer who will provide a comprehensive administration and operational support to our customer services department and the wider kfs teamskills & competencies exceptional customer handling skills exemplary verbal and written communication skills problem solving skills essential and ability to deal with complexity coupled with managing a high workload able to work under pressure strong it capability to include microsoft office and excel ability to analyse data and basic reporting skills personal attributes professional business disposition and of smart appearance highly motivated individual who approaches work with a positive attitudewe also offer numerous company benefits, which are listed on our careers page https://wwwduties & responsibilities support the csd manager in providing a day to day csd administrative service to the heads of department and their teamscoordinate an efficient telephone, postal and stationery service coordination of meeting room and company vehicle booking administration to support other general administration tasks as requiredthe tasks associated with this role are wide ranging and therefore job holders will be required to be flexible and demonstrate effective teamwork in achieving the day to day work objectives of the departmentyour role will be full time (37 hours per week) based in our office in wymondham, norfolkin return, we offer a starting salary of ÂŁkfs are one of the leading forensic providers in the ukable to work on their own initiative and with exceptional attention to detail well-developed interpersonal skills will be essentialuk/forensic-science-careers/high level of honesty and integrity strong work ethic and commitment team player and willingness to support others qualifications & experience gcse maths & english essential, a levels or equivalent desirableplease note that you must have been a resident in the uk for the past 5 years to be able to work in this position due to secruity vetting requirementsto coordinate an efficient exhibit management and storage system to include booking in and returns with emphasis on continuous improvementlogistics scheduling, driver communications and general logistics administration support to meet, greet and register all kfs visitors in adherence with kfs security policy and guidelinesour team of forensic scientists are experienced in the interpretation and reporting of a wide range of evidence types in support of criminal investigationsthe closing date for this position is 3rd may but we reserve the right to close the vacancy early if we have sufficient applicants to progress to the next stage, so make sure to get your application in early if you're interested!previous experience in related working environment is essential
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Responds promptly to customer needs to meet commitmentsaligns organization and resources to deliver on customer commitmentscustomer service: focuses on serving customers as the organizationâs top priorityresponsibilities: support and work closely with senior sales staff to manage company allocated customer accounts to ensure quality, standards and client expectationsover the years, various companies that were complementary to his business merged and were even taken over, thus transforming the marchesini group from the once small local company to the impressive multinational enterprise it is today, capable of creating packaging technologies for the most important products of the pharma and beauty industriesitalian/spanish language - not a requirement but an advantage salary: negotiable please email resume topivotal experience & expertise functional experience: demonstrates an independent, results-driven work ethicunderstand and support established after sales policies and proceduressuperior people/customer relationship skills as well as strong interpersonal skillspreparation of format and modification quotations for sales staffproblem solving: identifies and resolves problems in a timely mannerdriven to create value for customersdemonstrates persistence and overcomes obstacles and measures self against standard of excellenceplanning/organizing: prioritizes and plans work activities while efficiently managing timeexpert communication: excellent verbal and written communication skillsadapts strategy to changing conditionsstrategic thinking: develops and implements strategic priorities to achieve organizational goalsunderstands needs, creates distinctive value, and builds meaningful relationshipslearning: curious, open-minded and an avid listener who welcomes broad input, criticism and feedbacktravel 25%+ high school diploma or general education degree (ged) and âindustry experience & tenureâ as outlinedcontributes to building a positive team spirita self-starter and team player who is motivated to succeedwill not sponsor visasindustry experience & tenure: entry level positionaligns work with strategic goals of company and after sales departmentmarchesini group usa, a leading supplier of aseptic, primary, and secondary automatic packaging equipment, is searching for an entry level after sales associate to support and work with senior sales staff on sales of modification and formats within north americaattend and participate in sales meetings, conference calls, training programs, and conventions as directedinnovation: displays original thinking and creativity and meets challenges with resourcefulnessthe marchesini group designs and builds stand-alone machines and customised lines for packaging pharmaceuticals and cosmeticsgathers and analyses information skilfully and develops alternative solutionsmanages competing demands and changes approach or method to best fit the situationunderstands organization's strengths & weaknessesnotable requirements and considerations for position: applicant must have a pre-existing legal us work statusprepare sales presentations by compiling data; developing presentation formats and materialsbusiness acumen: understands business implications of decisionscompetencies: adaptability: adapts to changes in the work environmentanalyses market and competition and identifies external threats and opportunitiesdisplays orientation to profitabilityit was back in that massimo marchesini had the original idea of building packaging machines and built his first one in his garage at homecollaboration and teamwork: balances team and individual responsibilitiesmotivation:sets and achieves challenging goalssoftware proficiencies: microsoft o365 including excel, word, onedrive, outlook, powerpoint, project manager, sharepoint, teams
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Buy microsoft windows storage server 2016 workgroup from mr key shop and enjoy our benefits, like free english-speaking customer servicein case of doubt or issues, our customer care will help you throughout all the required steps with no extra feeswe worked hard to let you proceed with no further help, however, you can always count on our free english-speaking customer carewhat will i get when i buy microsoft windows storage server 2016 workgroup from mr key shop? once you order microsoft windows storage server 2016 workgroup from mr key shop, youll get everything you need digitally in your inbox: - your license(s) for microsoft windows storage server 2016 workgroup you ordered (1 license per appliance) - official download link to the setup iso file for microsoft windows storage server 2016 workgroup - clear and complete instructions on how to download microsoft windows storage server 2016 workgroup and then install and activate it on the storage appliance - invoice - free english-speaking customer care are you a reseller? offer your customer the best at the lowest price! if you are a reseller for products like windows storage server 2016 workgroup, go to the mkreseller program page or mail us at sales@mrkeyshopcom and youll receive a custom price list as soon as possiblework with mr key shop and grow your business! find more products in mr key shops catalog windows operating systems: windows 11 - windows 10 - windows 8 - windows 7 microsoft office suites: office 2021 - office 2019 - office 2016 - office 2013 - office 2010 - office for mac antivirus: kaspersky - eset - mcafee - avast - bitdefender - norton vpn: vpn for pc - vpn for mac - vpn for mobile microsoft server: windows server - windows server cal - windows server rds cal - microsoft sql server backup and recovery software: aomei - easeus minimum system requirements processor: x64, 1windows storage server 2016 workgroup is a âlightâ version of storage server 2016 and features the following: - 1 cpu - support for up to 6 hard disks and up to 32gb ram - 50 users - 250 concurrent connections download microsoft windows storage server 2016 workgroup download microsoft windows storage server 2016 workgroup immediately after your purchase from mr key shopplus, enjoy instant delivery after the purchase and a full money-back warranty purchase microsoft windows storage server 2016 workgroup purchase microsoft windows storage server 2016 workgroup from mr key shop at a very competitive price and increase productivity across your businessbased on windows server (see our catalog for windows server 2016 and all the other available versions), it was specifically built for nas (network attached storage) devices across your companyyou can increase productivity and performance across your departments with windows storage server 2016 workgroupmr key shop is a 100% digital companymicrosoft windows storage server 2016 workgroup for business storage server 2016 workgroup is the right choice for your businessinstall windows storage server 2016 workgroup in digital format installing windows storage server 2016 workgroup in no time is possible with our automatic delivery system immediately after your paymentcontact us for all your needsbuy microsoft windows storage server 2016 workgroup from mr key shop and immediately obtain your licenses via emailall licenses for microsoft windows storage server 2016 workgroup are perpetual, therefore you can reinstall or restore your appliance with no further product keys to be orderedyoull save time and money, and youll help us protect the environmentyou can immediately set up your storage appliance with your official download link to the iso file for windows storage server 2016 workgroup, a 100% genuine license, and complete and simple instructions well send you via emailyoull only need your credentials: this is one of the key benefits of mr key shopsince we will never ship physical goods, we can reduce our footprint by avoiding pollution and waste: mr key shop is an eco-friendly company, just like you! are licenses for microsoft windows storage server 2016 workgroup restricted or subject to expiration? mr key shop only offers perpetual licenses both for retail and business productsyou can set up your storage appliance within a few seconds after you receive your digital order in your inbox, complete with full instructions4ghz ram: 512mb storage: 32gball your orders placed on mr key shop are covered by our full money-back warrantythis system allows you to build custom storage appliances according to your hardwareour catalog only offers genuine licenses with secure paymentsour authorized store offers a catalog of premium software, always covered by genuine licenses at unmatched prices
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Main duties handling customer enquiries freight quotations taking bookings arranging cargo collections liaising with clients, overseas agents and internal departments trailer load planning dealing with internal & external transport raising files maintaining accurate administrative records resolving and managing queries and complaints courteously and efficiently ensuring site and customer objectives are achieved respond to and deal with customer communication by email and telephonerequired hours of work monday to friday till hour lunch break experience / skills background within logstics or transport background within international logistics import export desired strong administration skills computer literate â understanding of word and excel, and a keen attitude to learn tailor made systems good communication skills and telephone manner ability to work under pressure and to be able to prioritise a busy work schedule high level of customer service ability to work as part of a busy team ability to work on own initiative salary and benefits salary depending on level of experience 31 days annual holiday, including bank holidays contributory pension scheme on-site parking employee assistance programmewe have a dedicated team of staff who have experience in providing tailored logistic, freight, distribution, and warehousing services to companies of all sizes and across all industry sectors, throughout the uk, europe and worldwidesimarco worldwide logistics is a family-owned business that was established inwe currently have a vacancy in our operations department for a import/export clerk at our gloucester site
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Main duties handling customer enquiries freight quotations taking bookings arranging cargo collections liaising with clients, overseas agents and internal departments trailer load planning dealing with internal & external transport raising files maintaining accurate administrative records resolving and managing queries and complaints courteously and efficiently ensuring site and customer objectives are achieved respond to and deal with customer communication by email and telephonestrong administration skills computer literate â understanding of word and excel, and a keen attitude to learn tailor made systems good communication skills and telephone manner ability to work under pressure and to be able to prioritise a busy work schedule high level of customer service ability to work as part of a busy team ability to work on own initiative salary and benefits salary depending on level of experience 31 days annual holiday, including bank holidays contributory pension scheme on-site parking employee assistance programmewe have a dedicated team of staff who have experience in providing tailored logistic, freight, distribution, and warehousing services to companies of all sizes and across all industry sectors, throughout the uk, europe and worldwiderequired hours of work monday to friday till hour lunch break unpaid experience / skills background within logstics or transport desired but not essentialsimarco worldwide logistics is a family-owned business that was established inwe currently have a vacancy in our operations department for a trainee euroopean logistics operative at our gloucester site
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At simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needsjob role handling customer enquiries freight quotations taking bookings arranging cargo collections liaising with clients, overseas agents and internal departments trailer load planning dealing with internal & external transport raising files maintaining accurate administrative records resolving and managing queries and complaints courteously and efficiently ensuring site and customer objectives are achieved respond to and deal with customer communication by email and telephonein addition, an information technology (it) a-c grade will be preferable but not essentialshow self-confidencedemonstrate the ability to communicate effectivelythat's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirementshave a passion to learn about the freight industrywillingness to learn and absorb new informationsimarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the uk, europe and globally across all worldwide trade routeshours of work monday to friday till hour lunch) experience / skills computer literate â understanding of word and excel, and a keen attitude to learn tailor made systemseducation to degree level would be desirable but not essentiala good standard of education is required, we are looking for a candidate who has a gcse, a to c grade in maths and english (written and verbal)salary & benefits salary dependant on experience 31 days annual leave including bank holidays cycle to work scheme employee development free car park company events
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Nellâottica del potenziamento del nostro gruppo, siamo alla ricerca di un/a sales support key customer che, inserito/a all'interno della divisione business e in particolare nellâarea key customer back office divisione, si occuperĂ della gestione e relazione dei clienti assegnatinello specifico si occuperĂ di: assistenza diretta ai clienti tramite telefonate, e-mail, chat per la tempestiva evasione degli ordini, fornendo risposte precise e puntuali alle richieste di informazioni su prodotti e/o assortimenti; allineamento costante con gli stakeholders interni all'azienda, quali account, brand manager e dipartimento logistica per la risoluzione di eventuali criticitĂ e/o domande da parte dei clienti; inserimento ed aggiornamento degli ordini clienti; sarĂ responsabile dalla piena soddisfazione del cliente (in ottica di customer centricity) raccogliendo e gestendo, inoltre, reclami ed eventuali problematiche; è richiesta una comprovata esperienza, anche breve, allâinterno di aziende strutturate con il ruolo di back office commerciale/customer service; buona conoscenza del pacchetto office, in particolare excelcompletano il profilo: buone doti di ascolto e problem solving, capacitĂ di mediazione e gestione dello stress; sede di lavoro: vimercate (mb) contratto a tempo determinato per una sostituzione maternitĂ orientamento al cliente e al teamworking, ottime capacitĂ relazioni e di comunicazione, precisione e capacitĂ organizzativeesprinet è unâazienda multinazionale leader in italia e spagna nella distribuzione "business-to-business" di information technology e consumer electronics a reseller it, var, system integrator, negozi specializzati, retailer e portali di e-commerce con circa rivenditori clienti, oltre 600 brand in portafoglio e 17 punti vendita (esprivillage) sul territorio nazionalela nostra vision è quella di semplificare la vita a persone e organizzazioni, ampliando e facilitando la distribuzione e la fruizione della tecnologiaabbiamo conquistato la leadership puntando sullâinnovazione e sulla capacitĂ dei nostri collaboratori di tendere a risultati eccellenti