Customer facing work such as leading technology
Elenco customer facing work such as leading technology
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Importantly, you have a genuine passion for technology and are looking to join a sociable, tight-knit, collaborative, and hard-working teamvideo experiences is the unit leading ott products and services provider delivering best-of-breed products and components as well as comprehensive end-to-end solutionsbenefits: global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate unlimited contract – hpp (fulltime permanent employment) meal allowance (czk 55/day to be paid within your salary) multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allto be successful in this role you must have the following experience: 3-4 years’ experience as a software qa automation engineer istqb qualification expertise in testing across server, web or native mobile current or last job in a true saas, ci/cd product environment knowledge of code collaboration such as git and bitbucket pipelines experience in writing automated tests, preferably in javascript experience in testing apis and webservices, and automating them end-to-end experience in automation framework mocha or gradle experience in web automation using nodejs experience working with docker, aws and atlassian’s product suites excellent analytical and problem-solving skills, with proven experience driving issues to resolution advanced experience in defect management and prioritization a love for collaborating and communicating with multi-disciplinary teams in an agile format a good eye for identifying opportunities to add greater value and accuracy to our current testing processes a genuine passion for qualitywe're an end-to-end provider of premium products and services for global sport and media operatorsyou are ruthless when it comes to quality control for releases and love working towards tight deadlinesplease note that we will only contact successfully shortlisted candidatesplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processas a qa automation engineer on deltatre’s product development team, you will be joining a multi-disciplinary group of practitioners who are responsible for the creation and quality of our video entertainment product suiteabout you you are highly organised, excellent at communicating, and are able to multi-task under pressure in a continually changing environmentdeltatre provides strategy, planning, consultancy across all stages of our client's lifecycledepending on the role this normally includes a written test and interviewwe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valueunderpinned by data we're able to determine the best experiences to drive business growth
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For garden- and care work, such as planting orthe practical gardena planting & maintenance gloves are the allrounders for garden workthey protect the hands for a variety of jobs and movements, e
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9989999771118164 €
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The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustyour focus must be on owning the requirements and being able to articulate these to cross-functional teams, such as developers, designers and test team membersyou’ll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clients – we take into account current global situation with covid as the well-being of our employees is paramount work with some of the top names in media, broadcasting and sport become passionate about technology and digital video on demand and live streaming applicationsas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentproven experience in working on client site ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints experience of scrum or any other agile methodology experience of the software delivery lifecycle must be proactive and show due diligence effective communication skillsrole responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility for the quality, accuracy, completeness and usability of requirements in the form of user stories and any project artefacts work with customer product owners and project managers, ux&d, qa and technical teams to validate captured requirements support team members throughout the product life cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework core skills effective communication – be clear and concise in your day-to-day communication, be able to express yourself within a multi-national team, ask good solid questions, listen to the answers (really listen)ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work desirable worked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration extensive experience with preparing and conducting workshops online and face to face hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredhands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allplease note that we will only contact successfully shortlisted candidatesplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processthe ability to be a strong communicator in a virtual setting (via conference calls or web meetings) is equally importantas an effective communicator, you must be able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationcritical thinking - while discovering the problem / business need to be solved, you must listen to stakeholder needs but also critically consider those needs and ask probing questions until the real need is surfaced, understood and documentedas a ba, you will facilitate the technical teams regarding what is in and out of scoperecruiters – we have handled this one internally! thankswe're an end-to-end provider of premium products and services for global sport and media operatorswe're fully flexiblewe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuewe will support you in your career progressionproblem solving - bas facilitate a shared understanding of the problem and business need, and ensure they understand the scope of the projectwe are a supportive and inclusive organisation with a wealth of experience in streaming sport and entertainment content; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillswe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the global ba teamwhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personthis is for a well-known sporting brand based in usa who has an award-winning app in the market, they have a strong presence in the sports and entertainment field in north america and europeunderpinned by data we're able to determine the best experiences to drive business growthcompetencies and skills essential minimum of 2-3 years’ experience as a business analyst excellent customer-facing skillsdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclethe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudedepending on the role this normally includes a written test and interview
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The role needs you to be customer facing, therefore a professional approach to your tasks and activities is a mustworked within a technical analysis of large scale projects with an emphasis on back and front-end systems and third-party integration ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints must be adaptable and flexible in their approach to both project and non-project work outstanding customer-facing skillsyou’ll work to deadlines and juggle multiple tasks, which gives lots of variety the role is largely office-based but travel is expected as we are a global organisation and we have world-wide clientsas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentwork with some of the top names in media and broadcasting become passionate about technology and digital video on demand market and applications role responsibilities: undertake the formal requirements analysis of functional and non-functional requirements, translating them into the appropriate product documentation, including user stories and uml facilitate the elicitation requirements using a number of techniques such as online and face to face meetings and workshops outline the parameters of the project, and determine potential solutions ability to communicate (verbal and written) at all levels, with external and internal stakeholders proficient in writing user stories, scenarios, acceptance criteria, uml and concept design take responsibility and accountability for the quality, accuracy, completeness and usability of project documentation and any project artefacts work with product owners, ux&d, qa and technical teams to validate captured requirements take a highly consultative approach in managing the customer and provide clear recommendations for solution strategies and options support team members throughout the product life-cycle, including pro-active raising of issues, dependencies and risks to either the senior business analyst and/or project manager work in a highly collaborative and multi-disciplinary agile/scrum framework essential minimum of 3 years’ experience as a mid-level business analyst extensive experience with preparing and conducting workshops online and face to face ability to work in a fast-paced environment and confidently handle deadlines, priorities and constraints work in the agile sprint format using jira for epics, features and stories and have experience of waterfall methodology experience handling multiple agile projects in parallel (where applicable) experience in coordinating agile milestones which include user story definition, grooming, commitment and delivery software development level experience with debugging/result analysis skills ability to use the same toolkit as business partners must be proactive and show due diligence effective communication skillshands-on experience with jira and confluence what's in it for you global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allyour focus must be on owning the requirements and being able to articulate these to cross-functional teamswe are a supportive and inclusive organisation with a wealth of experience; we are looking for someone who can utilise their core ba skills and experience and also develop new and existing skillsplease note that we will only contact successfully shortlisted candidatesplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processrecruiters – we have handled this one internally! thankswe're an end-to-end provider of premium products and services for global sport and media operatorswe're fully flexiblewe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuewe will support you in your career progressionproven experience in working on client site are highly desirable hands-on experience with jira and confluence background or experience in broadcast and media is a plus, though other areas will also be considered background or experience of working in an agency is desirable, though other areas will also be consideredproven experience in working on client site are highly desirable desirable excellent customer-facing skillswe are looking for talented individuals who can contribute to their assigned project and also contribute to the growth of the ba teamwhat to expect you could make significant change and impact within your role, making a substantial difference to the success of our company and your project and ba team, which can be very rewarding for the right personunderpinned by data we're able to determine the best experiences to drive business growthas an effective communicator, you must to able to facilitate workshops, internal and external meetings, ask the right questions, and actively listen and take in new informationyou must become a subject matter expert (sme) and be the central hub of communication between all project team membersdeltatre provides strategy, planning, consultancy across all stages of our client's lifecyclethe role requires a business analyst with outstanding business analysis capabilities, experience and a hands-on, positive, can-do attitudedepending on the role this normally includes a written test and interview
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Kfs are one of the leading forensic providers in the ukthis is a broad customer facing role, which will provide a highly professional and exceptional service to customers both internally and externallywe pride ourselves on delivering a quality service and building strong working relationships with our customer basethis role is an excellent and exciting opportunity to join our customer services team in a unique sectorable to work on their own initiative and with exceptional attention to detail well-developed interpersonal skills will be essentialto respond to customer queries and, follow departmental procedures with a high level of accuracy in what is a strictly regulated environmentskills & competencies exceptional customer handling skills exemplary verbal and written communication skills problem solving skills essential and ability to deal with complexity coupled with managing a high workload able to work under pressure strong it capability to include microsoft office and excel ability to analyse data and basic reporting skills personal attributes professional business disposition and of smart appearance highly motivated individual who approaches work with a positive attitudewe at kfs are currently seeking a submissions officer who will provide a comprehensive administration and operational support to our customer services department and the wider kfs teamplease note that you must have been a resident in the uk for the past 5 years to be able to work in this position due to secruity vetting requirementshigh level of honesty and integrity strong work ethic and commitment team player and willingness to support others qualifications & experience gcse maths & english essential, a levels or equivalent desirablethe tasks associated with this role are wide ranging and therefore job holders will be required to be flexible and demonstrate effective teamwork in achieving the day to day work objectives of the departmentwe also offer numerous company benefits, which are listed on our careers page https://wwwduties & responsibilities support the csd manager in providing a day to day csd administrative service to the heads of department and their teamscoordinate an efficient telephone, postal and stationery service coordination of meeting room and company vehicle booking administration to support other general administration tasks as requiredyour role will be full time (37 hours per week) based in our office in wymondham, norfolkin return, we offer a starting salary of £uk/forensic-science-careers/to coordinate an efficient exhibit management and storage system to include booking in and returns with emphasis on continuous improvementlogistics scheduling, driver communications and general logistics administration support to meet, greet and register all kfs visitors in adherence with kfs security policy and guidelinesour team of forensic scientists are experienced in the interpretation and reporting of a wide range of evidence types in support of criminal investigationsthe closing date for this position is 3rd may but we reserve the right to close the vacancy early if we have sufficient applicants to progress to the next stage, so make sure to get your application in early if you're interested!previous experience in related working environment is essential
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Your role as service desk engineer is an integral part of the technology department, you will support the business by managing, maintaining and improving the technical systems and processes for both inenco’s customer facing services and the corporate services as used by internal usersour customers include leading organisations across sectors from manufacturing to hospitality and retail to logisticsthis is a support position the majority of your work will involve managing the support queue, answering support calls, troubleshooting, installation of hardware, software, and network connectionssalary: £23k - £27k pa benefits: annual pay related appraisals 23 days holidays plus bank holidays, raising by extra day each year to max 28 days (option to buy and sell holidays) flexible working with the option to work from office / home location after probabtion early finish friday subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto £ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards – employee recognition programme – winners get £250 of vouchers every quarter closing date: 27th april if you have any questions please contactable to express ideas orally & written effectively, with respect for others if this role sounds like your next career move, hit apply or equally if you would like more information contact our talent team) working knowledge of networking: routing, switching, ethernet, broadband, snmp, qos, firewalls and wireless technologies etcinenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customersfor further information please download the job description attached below400 users) experience of a technical services environment, preferably within an itil based environment working knowledge of corporate telephony solutions technical knowledge of systems; dns, mail, voip, databases, monitoring platforms, virtualisation, cloud solutions and san data storage in-depth working knowledge of windows platform based technologies (windows server, exchange, ad, group policies, dhcp, office365 etcwe also support the delivery of public sector services with a particular focus on health, social housing and educationthis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resiliencequalified or working towards either an mcsa or mcse or hold similar level professional qualifications previous experience of working within technical operation or engineering teams that supports a business of a similar sizewe have an exciting opportunity for someone who has good it skills with knowledge and experience looking to further their it career
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Com right to work in gibraltar no agencies at this time pleasewrite and maintain technical documentation such as user manuals, system documentation, and training materialsimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowsdesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goallottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionsremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solhelp teams to set up and manage slas, issue types, etcit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagepassion for innovation is a strength that is valued in lottoland employeeslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesgrit and determination is a prerequisite for all lottolandersexperience customizing workflows, setting up dashboards, and generating reportsexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementfor more efficient ticket handlingconfigure jira software, including jira core and jira service desk / jira service managementability to prioritize across various tasks and manage changes in daily workloadunderstanding of system administration principles (monitoring, network, storage, scripting)employees are empowered to do their best but held accountable for their actionsmeasures of success reduced costs of collaboration tools and increased value-for-moneyexperience with jira service deskimprove the return on investment by handling licensing and atlassian spendunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardsreview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationswe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwputting customers first is key to lottoland’s success as is collaboration across the businessevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityreview and configure current service desk portal for easier navigation by usersmust have 2+ year’s experience in atlassian administrator roleextensive knowledge of administering atlassian applications in medium-to-large businessatlassian certificationcreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businesslottolandcorporatelottoland could be just the place for younice to have experience with okta sso integrationdevelop training materials and deliver training to power usersimprove team jira metrics (especially cost-per-ticket) with optimised workflowsknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etctailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationmanagers need to inspire and develop their teams to get the most out of themhonesty, integrity and trust are a givengood experience of writing and supporting custom jql to help teams get the information they need
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Com right to work in gibraltar no agencies at this stage pleasewe are a busy and dynamic team working to support all it requests from the business to ensure teams have the tools they need to work efficiently and effectivelylottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsyou will have excellent customer service skills, be extremely accomplished at troubleshooting, be able to manage your time and workload, be adaptable and enjoy working under pressure to solve problems both independently and with the rest of the teamin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! we are looking for a systems administrator to join our it departmentresponsibilities to include: installation, configuration and support of windows and osx desktop clients configuration and support of common office software, including word, excel, etc diagnose and troubleshoot technical issues create and maintain technical documentation assist with helpdesk tickets to support end-users assist with projects and initiatives to improve infrastructure and systems possible on-call requirement must have • previous experience in corporate it support environment • support experience with mac and windows clients • networking experience (tcp/ip, switches, routers, firewalls) • able to cope with high workloads and multiple changing priorities • excellent problem-solving skills and adaptability • excellent oral and written communication (english) nice to have • computer science university degree or similar • knowledge of scripting in bash, powershell, etc • office365, intune, sharepoint online • virtualization (vmware, aws, citrix, etc) • backup and restore procedures • ticket management systems, such as jira • activedirectory • configuration management, application deployment, policy management • pbx systems • monitoring with darktrace, zabbix, cacti, etc • mdm (jamf), byod management • remote desktop and remote support • idm (okta) a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagelottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathspassion for innovation is a strength that is valued in lottoland employeesgrit and determination is a prerequisite for all lottolandersemployees are empowered to do their best but held accountable for their actionsyou will also be keen to suggest improvements to methods and procedures and help to plan and implement themwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwworking in a small team, you will be helping to resolve helpdesk tickets with particular emphasis on taking escalations from the rest of the helpdesk teamputting customers first is key to lottoland’s success as is collaboration across the businessevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitylottolandcorporatelottoland could be just the place for youtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationmanagers need to inspire and develop their teams to get the most out of themhonesty, integrity and trust are a given
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Daily, we pioneer new ways for consumers to interact with technology and take pride in delivering world-class experiences on emerging technologieswe look for talented individuals with the right combination of a ‘can do’ approach, strong work ethic, integrity, friendliness and attention to detailall these apps are powered by the backend that you will work on plus an editorial interface used by our clients to manage their offering and to configure the appsas of november , if it suits your role at deltatre, you can work full time from home/remotely, from the office, or a combination within the same country as your contracted office of employmentour premium ott platforms used by leading media, cable, broadcast and telecom companies as well as major sports organizations all around the globe to offer and deliver their video catalogs and channels to end-users via wide range of client apps for phones, tvs, tablets, pcs, consoles… basically any device where people watch videossome of our company perks: global company with huge growth potential small, creative, close-knit engineering/tech team who love to collaborate meal allowance multisport card full remote + a contribution to buy equipment which makes your work from home more comfortable 25 working days per year vacation entitlement 5 sick days – per calendar year team events sponsored by the company free refreshments in the office we are committed to ensuring that we provide equal opportunities for allplease note that we will only contact successfully shortlisted candidatesjs docker containers continuous integration (like bamboo ci server) continuous deployment (like octopus deploy) our multi-discipline team’s talent and personality is key to our successplease let us know if you need us to make any adjustments or if you have any special requirements for the interview processrecruiters – we have handled this one internally! thankswe thoroughly enjoy collaborating with each other and have a passionate and fun culture! your role you will be working on delivering back-end solution built with wide range of modern technologies and designed to withstand millions of concurrent userswe're an end-to-end provider of premium products and services for global sport and media operatorsnet professionals in the over-the-top (ott) industry1+) rest apis using web api multithreading and parallelization nosql databases (preferably mongodb) sql, rdbms (preferably ms sql) catch our attention with experience in: cloud platforms aws/azure building high performance/scalable api nodewe're fully flexiblewe push boundaries every day to offer the most reliable, scalable, engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client valuewe are looking for a passionate developer who has a love for technology, and experience within the following disciplinesif you love programming and can demonstrate great software engineering experience – we would love you to join our teamunderpinned by data we're able to determine the best experiences to drive business growththe backend team comprises of the most talenteddeltatre provides strategy, planning, consultancy across all stages of our client's lifecycledepending on the role this normally includes a written test and interviewyou will be a part of the team responsible for designing and building new features, resolving issues, taking care about continuous integration and deployment and permanently improving all aspects of deliverynet framework (v4
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We use smart technology and data and combine it with world class human service, to help business owners sort their business essentials: business energy, insurance, connectivity, telecoms, and commercial finance solutionsservice) comms across the email, sms and ivr channels within pardot and synced to data warehouse automating proven new renewal, in life and customer service journeys (and any other legacy manually processed journeys) migrate manually sent agent emails from outlook into salesforce monitoring and reporting on the sending and quality of our automated customer comms, identifying and actioning opportunities for iterative improvements owning our pardot instance and the integration with salesforce (also other email sending services like sendgrid, where required) working with the salesforce product manager to prioritise customer comms work within the broader business context, and marshal the resources needed to execute ensuring compliance in how our customer marketing audiences across the group are maintained work as part of cross-functional teams with other marketing, digital product, tech and commercial people up and down the funnel to drive growth, retention and efficiency experience: 3-5 years in a similar role proven ability to delivery growth and efficiency through pardot-powered customer comms what we are looking for: great understanding of pardot and its salesforce integration ideally, some experience using sms or whatsapp as a channel proven ability to make progress within a complex and collaborative business ability to simplify, prioritise and focus good analytical skills understanding of customer experience mapping techniques understanding of software development methodologies and project management a do-er not just a manager, you love being hands on a collaborator, working with teams across the business to make the right campaigns to meet objectives, and to marshal the resources needed to make them perform ability to work in a very fast-paced environment and meet tight deadlines excellent interpersonal skills - can communicate concisely and confidently at all levels about bionic: at bionic, we want to make it radically easier to run a small businessday-to-day in the role: ability to set up automated, transactional (ethe successful candidate will be responsible for automating proven email journeys and campaigns, as well as optimising to drive performance (conversion, cross-sell and retention) and efficiencywe are looking for a pardot specialist contractor to join us in a fast-paced environment where innovative ideas and projects come to life
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Bcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basecustomer engagement is central to bcha’s work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our serviceswe are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingprovide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationbe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement rolerepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresthis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changeas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchabcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnessbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noonwe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentour overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation