Bristow
Elenco bristow
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Credit style is part of the bristow & sutor group – employing over 450 people, in debt recovery, throughout the ukdevelop and monitor key performance indicators to provide timely management information to the operations manager and promote a proactive approach to under performanceset objectives in monthly reviews and take responsibility for the assessment timetabledevelop and maintain individual and team-based performance measurement systems to support the effective management of individual productivity, collection and revenue performanceprovide formal and informal feedback to individuals as necessarystrong it skills – we use different technologies and systems and need you to pick these up quickly this a full-time permanent role working 37as part of our ambitious growth plans, we are looking to strengthen our team based from offices just north of sheffield city centreassess telephone calls (live and retrospective) and system entries for quality, compliance and effectivenessexcellent management and interpersonal skills demonstrate a consistent focus on uncompromising performance and customer serviceprovide training sessions to both individuals and groups5 hours between 8am and 8pm monday to friday, work will be split between home and office based in sheffield (s3 postcode area) offering a salary of upto £ per annum + ote successful applicants will be required to complete ccj/dbs and other background checks prior to starting employmentwe work with some of the largest retail, banking and commercial businesses around the uk to help recover overdue debts and arrange payment solutions, helping people clear their debtslead performance improvement and personal development activity where necessaryassist the operations manager with the day-to-day management of the collections teams and the development of new processes and procedures previous experience in coaching and training collections teams with a proven track record of improving individual and collective performances is essential