Accountable
Elenco accountable
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Employees are empowered to do their best but held accountable for their actionsin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the team lead will be responsible for the continuous development and motivation of team membersmaintain effective communication flow, distribution of relevant information to and from the teamremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solcarry out annual performance appraisals for the team members and provide feedback on the same to the aml managerwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwself-motivation and ability to motivate othersplay a key role in the resourcing and onboarding processprovide monthly feedback on team performance, when requestedprepare work schedule and monitor individuals’ attendance to ensure adequate staffing aligned with the resource availability and workloadability to deliver effectively constructive feedbackexcellent communication, networking and conflict management skillstailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationlottolandcorporateresponsibilities coordinate, prioritise and allocate daily tasks within team members, set or negotiate deadlines and completion dates, and monitor progress to ensure completion and meeting of deadlines efficientlyit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageputting customers first is key to lottoland’s success as is collaboration across the businessnice to have previous experience of working within an aml environment in the online gambling industryassist the team manager with proactively optimising and maintaining an effective quality and assurance processmanagers need to inspire and develop their teams to get the most out of themensure that all standard operating procedures are followed and that all current and new team members are trained in order to maintain a good standard of performancegood command of microsoft office toolsenglish language knowledge at a business levelability to work on own initiative and to challenge processes where improvements could be madegrit and determination is a prerequisite for all lottolandersrecognised aml qualificationability to perform well under tight deadlinesliaise with the responsible gambling and risk teamsidentify training needs and prepare development plansstrong organizational skills with an emphasis on accuracy and timelinessmust have proven experience of detailed, investigative and analytical working practiceslottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsexperience with writing policies and processescom right to work in gibraltar no agencies at this time pleasethey will be required to coordinate, prioritise and distribute workload appropriately to ensure efficient meeting of deadlines, monitor tasks completed by the team to maintain a good standard of performance and quality and contribute to the development and monitoring of the company’s anti money laundering/counter terrorist financing programpassion for innovation is a strength that is valued in lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityhonesty, integrity and trust are a givenenable and facilitate successful implementation of company policies and objectivesproven skills in complex problem solving, judgment, critical thinking and decision makinglottoland could be just the place for you
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Employees are empowered to do their best but held accountable for their actionsremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwatlassian certificationtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationhelp teams to set up and manage slas, issue types, etcconfigure jira software, including jira core and jira service desk / jira service managementimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowslottolandcorporatereview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationsin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionsdevelop training materials and deliver training to power usersit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageputting customers first is key to lottoland’s success as is collaboration across the businesshonesty, integrity and trust are a givenfor more efficient ticket handlingextensive knowledge of administering atlassian applications in medium-to-large businessmust have 2+ year’s experience in atlassian administrator roleability to prioritize across various tasks and manage changes in daily workloadmanagers need to inspire and develop their teams to get the most out of themotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etcnice to have experience with okta sso integrationexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementgood experience of writing and supporting custom jql to help teams get the information they needgrit and determination is a prerequisite for all lottolandersexperience with jira service deskunderstanding of system administration principles (monitoring, network, storage, scripting)lottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathsimprove the return on investment by handling licensing and atlassian spendexperience customizing workflows, setting up dashboards, and generating reportslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outscom right to work in gibraltar no agencies at this time pleaseunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardscreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businessmeasures of success reduced costs of collaboration tools and increased value-for-moneyimprove team jira metrics (especially cost-per-ticket) with optimised workflowswrite and maintain technical documentation such as user manuals, system documentation, and training materialsevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitypassion for innovation is a strength that is valued in lottoland employeesdesire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goalreview and configure current service desk portal for easier navigation by userslottoland could be just the place for you
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Employees are empowered to do their best but held accountable for their actionsremember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solfollow our core values and behaviours, leading by example under the gwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwfollow the standard operating procedures in line with policy and regulatory requirementscomputer skillsinternal position right to work in gibraltar no agenices at this time pleasetailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationlottolandcorporatework on the solutions identified for incidents affecting players, undertaking player reviews and protecting the company from any risksit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagein september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! the flex exectuive's role is to review player documentation and make decisions to protect the company from fraud or additional riskputting customers first is key to lottoland’s success as is collaboration across the businesswork as a team to achieve all okrs set, share workloads fairly and communicate efficiently as a team to meet expectationsadapt and adhere to changes in procudures to ensure the team works to the one agreed process at all timesmanagers need to inspire and develop their teams to get the most out of themability to stay focused with spike volumes (target driven)undertake thorough training in all teams within customer operations, staying up to date with training to ensure you can work on all processes at short notice as requiredkeep accurate reconding of all work undertaken to ensure that your outputs are clearly documented and at an audit standardgrit and determination is a prerequisite for all lottolandersflex between processes and ensure that teams work in priority order depending on impact to players/ the businessunderstanding of kyc regulationsfluent in englishlottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsaccountabilities: support the end to end okrs of customer operations by flexing to work on projects, incidents and spike periods in all teamsattention to detailcom this position is advertised as an internal vacancy for exisiting lottoland employeesability to work independently or remotely if requiredpassion for innovation is a strength that is valued in lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityhonesty, integrity and trust are a givenraise sars with the company mlro, identifying individual player suspicion and group trendslottoland could be just the place for you
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This includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progressyour key responsibilities delivery management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitmentsour values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers: accountability: we take personal pride in finding solutions and achieving results innovation: we lead the market by being proactive, product-led, and forward-thinking teamwork: we work collaboratively, recognizing and celebrating success trust: we build trust on integrity, transparency, and respect benefits package competitive salary depending on skills and experience company pension bonus opportunity life assurance and critical illness cover cycle to work scheme perkbox – an exclusive platform offering a wide range of discounts and benefits holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme a hybrid approach to work opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at open gi where individuals who enjoy the same pursuits can get together wellbeing – wills at work scheme, employee assistance programme and mental health first aiders to apply for this role please click the apply button and send us your covering letter and cvopen gi is a leading software development company and a trusted partner to the general insurance industrymission and values our mission is to be both the technology partner and employer of choice for the uk general insurance marketaptitudes drives to outcomes: focuses on results and desired outcomes and how best to achieve thempersistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectiveshaving timely, actionable and meaningful conversations about performance for the purpose of shaping behaviours and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and othersgiving & receiving feedback: solicit and engage with feedback on a continuous basisunderstanding which scope management techniques to employ based on the impact of the changeleads a team to successfully deliver to stakeholder expectationsbuild high performing teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding resultsunderstand individuals, their motivations and provide them the support needed so they can excel in their rolesput the needs of others first and help people develop and perform as highly as possiblecontinuous delivery planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources requiredagile & lean principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignmentcollaboration: works jointly with others to co-create and achieve a common goalcsm or psm (advantageous) educated to degree level (advantageous) a degree in a computer related subject (advantageous) relevant professional qualifications (advantageous) experience 5+ years of experience working as an agile project manager, iteration manager and/or scrum master 3+ years of experience working in any software development team role experience working with agile delivery methods experience working with a cross-functional software development team skills an inspired sense of shared purpose within the project team a defined roadmap and well understood success criteria aligned to delivery needs consistent transparent, and accessible communications to all stakeholders internal and external realistic and regular expectation setting and negotiation risk mitigation people support and growth creation of deployment systems/processes to reduce-friction-with external dependencies reduced cycle time of stories from grooming through deployment clear escalation paths for issue management through project stakeholders clear “definition of done2 continuous team reflection and improvement creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performantable to execute plans through to actionstakeholder management: identify, analyse, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goalsthis includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or contextemotional intelligence: recognises, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of othersresponsible for managing scope, schedule, budget and quality levers; managing dependencies and raids within the team and across the organisationthis includes learning, practicing and experimenting with tools, techniques and frameworks that foster collaborative working environmentsestablish a strong partnership with product owner and tech lead to ensure effective prioritization that balances business value, quality and other constraintsservant leadership: leads by exampleshows curiosity and has a keen interest to drive learning for themselves and otherscontinuously evolving the plan to reflect current reality of the project and view of the future scope management: embrace flexibility in requirements change to maximize the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframebuilds a high performing delivery machineownership & accountability: takes personal accountability and ownership for their workincludes tracking of work, management of risks, and remediation of issuesserves the needs of the team by serving its team membersrisk management: map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possiblefacilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honestbased across the uk and europe, our support and development services make us a truly diverse organization that offers a range of it solutions to insurance brokers, insurers, and managing general agentscontinuous improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideas
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The main responsibilities related to this role are: 2d and 3d design in its various phases drafting of technical sheets feasibility studies / analyzes creation and engineering of prototypes development of equipment and related issue / revision of 2d tables, bill of materials, drafting of technical reports laboratory test and activities being a mechanical developer in carel means to be accountable of part of a r&d team in charge for the design of a humidification system, in accordance with qcd standards knowledge of the main 2d / 3d design software knowledge of mechanical manufacturing processes at least 2 years previous experience in similar roles experience in plastic components design si preferable good english level proficiency goal orientation, good communication and teamworking skillsthe ideal candidate has an engineering degree (mechanical, energetic) or smilar technical background and experienceto foster our continuous growth, we are strengthening our organization looking at smart professionals willing to join the team as contributors to company mission and goals to strengthen our humidification r&d team at carel hqs in brugine (padova), we are looking for mechanical developers/he will be interacting with all the company processes (sales&marketing, r&d, operations) with a strong focus on product's qcd (quality, cost, delivery performances)carel is an innovative global high-tech company, leader in the evolution of control technology and humidification for air conditioning and refrigeration, listed at the italian stock exchange
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Main activities and accountabilities: - define the three-year logistics strategic plan and the annual budget with particular focus on the service level, maximizing the economic and financial efficiency of logistics processes; - guarantee the achievement of the targets defined for the logistics area at group level in line with the guidelines defined with the coo and shared with the other functions involved, through the definition of an action plan aimed at achieving the main targets (measured with specific kpis); - supervise the logistical plans of the various subsidiaries ensuring that local execution is in line with the level of service expected at the predetermined competitiveness; - supervise demand planning and production planning activities to guarantee markets demand and optimize operational resources; - supervise all central and local warehouse activities in line with current regulations and the procedures defined at group level; - guarantee the best service to internal customers in the context of logistics activities, supporting them in solving problems that require escalation; - ensure that the areas of competence are structured and the activities are carried out in line with the group's objectives and strategies, in collaboration with the hr function and the operations department; - ensure that the team has a set of appropriate skills in line with the needs by bridging any gaps through targeted training; - create a work environment that encourages to communicate, delegate, work towards objectives and be accountable in carrying out daily activitiesour production platform centres around five countries including italy, poland, mexico, india and china and makes us the outright leaders in the world in the sector of hoods and among the leaders in europe in the design, production and distribution of electric motors for hoods and heating system boilerswe are currently in the process of recruiting a candidate to cover a position of logistics directorwe have transformed them from simple accessories into unique design items capable of improving the quality of life of those who choose our productswe have managed this because the elica group is now in a class of its own in the market thanks to its experience, attention to design, refinement in the use of materials and its interest in state-of-the-art technologies that guarantee maximum efficiency and energy savingsat least bachelor’s degree; - at least 5 years of experience in structured companies (preferably in international contexts); - knowledge of the main processes of the logistics function; - knowledge of the main management tools used in the logistics function; - fluent in written and spoken english; - positive and business partnering approach; - open-minded and innovative mindset; - data driven and problem-solving approach; - team working and communication skills; - curiosity, proactivity and agilitythe company has been active since the s under the chairmanship of francesco casoliour expertise has led us to revolutionise the traditional image of kitchen hoodsthe impact: s/he guides the group logistics processes, ensuring the on-time delivery of the products required by the market, at the expected distribution cost with effective inventory management and ensuring their integrity with a transport policy appropriate to the quality and regulatory requirements setover employees play their part in helping us produce about 17 million items a year between hoods and electric motors
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Employees are empowered to do their best but held accountable for their actionsyou will have excellent customer service skills, be extremely accomplished at troubleshooting, be able to manage your time and workload, be adaptable and enjoy working under pressure to solve problems both independently and with the rest of the teamwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationlottolandcorporateit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageputting customers first is key to lottoland’s success as is collaboration across the businessworking in a small team, you will be helping to resolve helpdesk tickets with particular emphasis on taking escalations from the rest of the helpdesk teamresponsibilities to include: installation, configuration and support of windows and osx desktop clients configuration and support of common office software, including word, excel, etc diagnose and troubleshoot technical issues create and maintain technical documentation assist with helpdesk tickets to support end-users assist with projects and initiatives to improve infrastructure and systems possible on-call requirement must have • previous experience in corporate it support environment • support experience with mac and windows clients • networking experience (tcp/ip, switches, routers, firewalls) • able to cope with high workloads and multiple changing priorities • excellent problem-solving skills and adaptability • excellent oral and written communication (english) nice to have • computer science university degree or similar • knowledge of scripting in bash, powershell, etc • office365, intune, sharepoint online • virtualization (vmware, aws, citrix, etc) • backup and restore procedures • ticket management systems, such as jira • activedirectory • configuration management, application deployment, policy management • pbx systems • monitoring with darktrace, zabbix, cacti, etc • mdm (jamf), byod management • remote desktop and remote support • idm (okta) a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solmanagers need to inspire and develop their teams to get the most out of themin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! we are looking for a systems administrator to join our it departmentgrit and determination is a prerequisite for all lottolandersyou will also be keen to suggest improvements to methods and procedures and help to plan and implement themcom right to work in gibraltar no agencies at this stage pleaselottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathslottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outswe are a busy and dynamic team working to support all it requests from the business to ensure teams have the tools they need to work efficiently and effectivelypassion for innovation is a strength that is valued in lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityhonesty, integrity and trust are a givenlottoland could be just the place for you
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Employees are empowered to do their best but held accountable for their actionsin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! looking for an exciting challenge within marketing and a steep learning curve? we are currently looking for a results-driven and fantastic team player that will play a key role in supporting the business to expand the marketing strategy and deliver innovative marketing campaigns across various domains concurrentlylottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career pathslottolandcorporatelottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsmanagers need to inspire and develop their teams to get the most out of themwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwdesirable • previous involvement in project activities (familiarity with project management frameworks) • experience using evergage/salesforce interaction studio • familiarity with analysing data and recommending improvements • html/css basic knowledge • experience using content management systems remember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del sollottoland could be just the place for youcom right to work in gibraltar no agencies at this time pleaseit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritageputting customers first is key to lottoland’s success as is collaboration across the businessgrit and determination is a prerequisite for all lottolandersresponsibilities • liaising with various teams involved in the process to ensure campaign delivery on time and within the required quality standards • analysing customer communication journeys and monitoring competitor activity to identify key opportunities to improve player experience • ensuring that all communications meet advertising, regulatory and legislative standards • supporting the marketing team in daily administrative tasks • documenting workflows, customer communication journeys, campaign specific test cases and checklists required • strong communication skills, able to work with multiple levels across the business • good knowledge of ms office • results-driven, flexible and ambitious • highly organized, great team player with high attention to details • eager to embrace new challenges within a very dynamic environmentpassion for innovation is a strength that is valued in lottoland employeesevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunitythe successful candidate will be actively involved in each stage of on-site campaign life cycle - this includes opportunities discovery, campaign initiation, planning, testing, performance monitoring and results analysishonesty, integrity and trust are a givenfurthermore, the role will require market research, customer communication journey optimisation and external relationships managementtailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisation
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Whilst taking a strategic view towards the hotel operation, we require our hotel managers to have commercial awareness, be accountable for budgeting and financee kitchen, restaurant, housekeeping & barseasoned pros, qualified instructors and managers will find an encouraging environment in a company where we actively look to promote from within and can offer career opportunities in travel both overseas and in the ukour hotel managers are responsible for the day-to-day management of our club hotel and its staffwe employ 100 staff in each of the seasons which gives alpine elements a unique advantage in offering our entire staff the opportunity to experience back to back seasonal positions that can offer an exciting gap year, career progression or a one off seasonal experience that fits in with your future plansyou will set staff standards and ensure they maintain uniform, presentation and professionalism alwaysour personal approach enables us to achieve your goal of working a season (and making the most of that season) and our new shared goal of delivering excellent guest serviceclear communication skillswe are an active company and we whole heartedly encourage our staff to get involved so if you are new to skiing, snowboarding or all mountain activities, you will find a home in franc with many of our general positionssalary is competitive uniform is provided and staff meals are included within the working shiftsour recruitment process is designed to see the person behind the cvall uk applicants are welcome to apply but we do advise the recruitment process is a little longer to obtain all the necessary documentation to to apply for a visaconversational frenchjoin us and work a season back to back over summer and winterset and maintain standards for uniform and professionalismmajority of our guests are from the uk therefore it is compulsory that all applicants are fluent in english to be considered for a position with usgeneral team welfare liaising with your heads of department and area manager to ensure you implement a succession plan for all staff to match their individual needs and the needs of the business sales putting into place a safe and secure cash handling process that all staff can understand, follow and record to identify, implement, market, and monitor incremental sales in the hotel to meet set sales targetsexperience handling complaints, ability to think outside the box to resolve issuesthe hotel manager will work to identify new initiatives to improve standards and tailor our product and service to individual customer expectations and maximize profitswhat we are looking for – outgoing and enthusiastic peoplecompleting weekly hotel accounts and administrative tasks including staff rota’s, risk assessments, fire / health & safety and hccap paperworkmotivated to achieve and encourage others to do the sameadvantages if you have – experience of dealing with disciplinary process and/or training & mentoring and developing staffperformance managing your team will ensure you get the best out of every single team member and ensure their happiness in their roleprevious experience managing team members at a supervisory or management levelthe ability to manage workload by themselves and delegate to the team where appropriatetogether we will ensure you will find & be in your elementresponsible for the organizing, planning, and directing all aspects of the hotel services; including front of house, catering, and housekeepingadaptable people who are willing to work long hours and have a flexible attitude towards workset deadlines using this information to ensure all budgets, sales and customer satisfaction targets are metteam player ability to prioritise and planfull training and development available with great career progression opportunitieswe welcome all nationality's to apply as long as they have an eu passport, a right to work in france in the from of a cds or from a country where you can obtain a visa as we are fully compliant with all immigration laws when recruiting our staffto exceed our guests’ expectations, our hotel managers must have good attention to detail, setting a great example to our staff so they will deliver a high standard of serviceto develop and maintain relationships with all suppliers team management performance manages your team using a variety of techniques, ensuring your team are happy and confident in their rolecustomer focus ensure the hotels guests expectations are always exceeded ensure all customer complaints are resolved in a timely and efficient manner meet set targets for first impression feedback for cleanliness, food, and comfort provide an approachable welcoming atmosphere within your hotel, between staff and guests operational ensure the hotel is running smoothly and efficiently in all areas- ioptional accommodation, insurance