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Elenco roles
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Desire to work in a diverse environment, interacting with many roles and teams made up of passionate industry experts working toward a common goalin september lottoland was awarded with a guinness world record for the ‘largest online gambling payout ever’ of €90 million! take a look at our vacancies below and start your journey with the world leading lotto betting company, revolutionising the gaming industry…contact lottoland today! responsibilities manage atlassian settings, including users, groups, roles and permissionsconfigure jira software, including jira core and jira service desk / jira service managementdevelop training materials and deliver training to power usersevery day is an adventure and you’ll be joining others who have made the leap for this unique lifestyle opportunityimproved customer satisfaction from: stakeholders/owners who request the automation of a workflow, the end-users of those workflowspassion for innovation is a strength that is valued in lottoland employeesability to prioritize across various tasks and manage changes in daily workloadexperience of other workspace and collaboration tools, including: microsoft 365 (in particular sharepoint online), aha, asana, agile methods, change & configuration managementlottoland is the world’s leading online lotto provider, we are a disrupter that offers jackpots in the hundreds of millions giving 13 million customers worldwide the chance to win enormous record breaking pay-outsextensive knowledge of administering atlassian applications in medium-to-large businesstailored relocation packages to meet your needs to support your transition our culture: lottoland is a dynamic, creative and technologically advanced organisationnice to have experience with okta sso integrationfor more efficient ticket handlingunderstand the current tool process, gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions, all in accordance with current best practices and industry standardsexperience customizing workflows, setting up dashboards, and generating reportsit’s an exquisite part of the world, filled with luscious coastline, amazing surfing spots, delicious food and unique andalusian customs, traditions and cultural heritagehonesty, integrity and trust are a givenputting customers first is key to lottoland’s success as is collaboration across the businessmust have 2+ year’s experience in atlassian administrator rolereview requested jira adds-ons, plugins and extensions and fitness for purpose, including any security and privacy implicationshelp teams to set up and manage slas, issue types, etcatlassian certificationemployees are empowered to do their best but held accountable for their actionsknowledge and experience in implementing jira plug-ins, including gliphy, lucidchart, etcwrite and maintain technical documentation such as user manuals, system documentation, and training materialsgrit and determination is a prerequisite for all lottolandersmeasures of success reduced costs of collaboration tools and increased value-for-moneylottolandcorporatecreate and maintain custom dashboards and jira filters for end users, encouraging reuse and a consistent experience across the businesslottoland could be just the place for youwe like it here and we’re sure you will too! our corporate website has lots more information - check it out! wwwotherwise good knowledge of general it skills and concepts to support the rest of the team with infrastructure issues, including: networks, wi-fi & security, windows and linux (ubuntu) servers, advanced troubleshooting to assist helpdesk, active directory, azure mdm with intune and jamf, optimising workflows and processesimprove the return on investment by handling licensing and atlassian spendgood experience of writing and supporting custom jql to help teams get the information they needimprove team jira metrics (especially cost-per-ticket) with optimised workflowsunderstanding of system administration principles (monitoring, network, storage, scripting)remember you do not have to tick all boxes these are just an example of skills/experience that may support you in the role! a subtropical mediterranean climate, eclectic cultural influences, breathtaking landscapes, and beautiful beaches make gibraltar the perfect european holiday getaway – so imagine how special it is to live here! furthermore, since gibraltar wages buy an almost luxury standard of living in the south of spain, many people who work here actually commute from one of the nearby towns on the costa del solreview and configure current service desk portal for easier navigation by usersmanagers need to inspire and develop their teams to get the most out of themexperience with jira service deskcom right to work in gibraltar no agencies at this time pleaselottoland benefits: competitive salary annual bonus based on company performance 25 days holiday and 12 days gibraltar bank holidays international premium healthcare subsidised gym membership within a variety of locations in gibraltar continuous learning/development opportunities and progressive career paths
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Our customers include leading organisations across sectors from manufacturing to hospitality and retail to logisticssalary £30k - £40k doe benefits: flexible working with the option to work from office / home location early finish friday free onsite parking subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto £ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards – employee recognition programme – winners get £250 of vouchers every quarter closing date: 26th april we endeavour to respond to all applications within two weeks of the closing dateas business intelligence analyst you will engage with internal and external stakeholders to support requirements gathering, bug management and deploying bi improvements across inencothis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resiliencenot the job for you? did you know inenco offers many varied and interesting roles: energy, trading, analysis, consultancy, finance, sales, sustainability and complianceyour objective as business intelligence analyst is to work collaboratively with business users and other members of the bi team to deliver reporting outcomes that meet the internal and external customers’ needs effectivelyyou will: implement code changes to inenco’s bi & data systems develop relationships with internal & external clients to support the delivery and understanding of bi reports & dashboards prepare changes to reports & bi tools for deployment collect requirements and manage workflows required to keep inenco data workflows in sync contribute to resolution of data & reporting issues enhance documentation of reporting & dashboard outcomes reduce level of change against existing reports & dashboards this is a fixed term role for 6 months to support with qlik and sql reporting and will be reviewed and possibly extendedwe also support the delivery of public sector services with a particular focus on health, social housing and educationfor further information please download the job description attached belowto be successful in the role you will have: experience of ms sql server & ssis workflow management experience across at least one programming language experience of working within a bi/ reporting or analysis function working knowledge of ssrs, power bi or other business reporting and visualization tools demonstrable ability to write and optimize t-sql statements advanced / intermediate knowledge or ms excel ablility to express ideas orally & written effectively ablility to ensure stakeholders are receiving relevant and timely data experience adapting to change well and to make suggestions for improvement if this role sounds like your next career move, hit apply or equally if you would like more information contact our talent teamthis role is ideally based in our head office in lytham but we are flexible and are happy to have this role as fully remote, this can discussed further at interviewsend your cv to to discuss your opportunitiesinenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customers
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Main taks and responsabilities general administration: track and manage deliverables and timelines related to grants, contracts, vendors, and partners monitor grant administration to ensure compliance with reporting and expenditure requirements supervise compliance of administrative documents and their proper filing ensure the smooth flow of administrative information and data to the hq supervise flow of administrative information from project partners and the compliance with mou design and implement administrative routines, procedures, and systems to increase efficiencies ensure compliance with local operational manual, sops and develop procedures to implement organizational policies, including those related to hr management accounting: supervise and approve regular accounting, including monthly reconciliations, monthly and yearly closing of accounts, monthly journal entries financial reporting support the preparation of financial reports, in coordination with hq and administrative team, to ensure conformity with donors’ procedures supervise and approve annual financial report budget and planning: collaborate with the country representative, sectors coordinators and project managers to develop budgets collaborate with the project managers and sector coordinators to monitor actual and forecasted expenses against budget to avoid under and overspending on the projects monitor financial flows of the projects coordinate the preparation and constantly monitor/update of core budget of weworld-gvc in mozambique procurement: coordinate the preparation and launch of tender dossier check the proper filing of procurement procedures collaborate with project managers to update procurement tables verifies that all projects’ procurement dossier is complete, and supervises its correct archiving audit and expenditure verification: ensure the timely preparation of all projects’ documents during audits and or project expenditure verifications collaborate to the management of financial audit performed on the projects supervise yearly financial audit on general accounting for local authorities prepare information and be directly responsible for any assessment/audit performed by donor on weworld-gvc administrative procedure human resources: supervise administrative and finance local personnel to complete routine tasks and provide for their capacity building participate in analysing staffing needs & costs, compensation & benefits, and performance review practices supervise compliance with all ww-gvc employment regulations relating to payroll, health insurance, work insurance, employee benefits support country director to monitor and revise where necessary salary scale, as well as supervising staff leaves, holidays, overtime and contractual obligations requirements qualifications and knowledge degree in economics, political science or related fields good knowledge of main donors’ administrative rules and procurement procedures (echo, ue, un, aics) excellent knowledge of written and spoken italian knowledge of written and spoken portuguese/spanish is preferred full professional competency in microsoft office suite, especially word, excel and outlook professional experience at least 2 year of previous professional experience in similar roles skills and abilities planning, reporting, monitoring and evaluation skills organization and teamwork skills ability to support and train staff to enhance skills proactive and dynamic attitude ability to adapt and work under constraint, under pressure and in complex and multicultural contexts good listening and communication skills positive attitude to work, self-reflective, motivated, inspired, collegial strong commitment to the mission of weworld-gvc demonstrates integrity with regards to ngo values and ethical standards displays cultural, gender, religion, nationality and age sensitivity and adaptability treats all people fairly without favoritismposition: country finance manager mozambique location: maputo type of contract: a first 4 (four) month collaboration contract subject to verification of the achievement of specific objectives (these objectives will be agreed upon arrival on assignment); a second collaboration contract of 8 (eight) months renewable, following the positive evaluation of the first three months of contractthe country finance manager will be responsible for the administrative management of the projects funded by different donors implemented in mozambiquepresent in 29 countries with 128 projects, weworld-gvc operates in the following areas of assistance: human rights (gender equality, prevention and combating violence against children and women, migration), humanitarian aid (prevention, emergency relief and rehabilitation), food security, access to water, health and hygiene, education, global citizenship education, quality teaching and international volunteeringdeadline: 28 april starting date: mid-may/june gross salary: to be defined according to the candidate’s profile working context weworld-gvc has been working in mozambique since with development and emergency projects in the fields of education, food security and drr in the provinces of maputo, gaza, inhambane, manica, zambézia and cabo delgadoweworld-gvc, recently constituted from the merger of two ngos, is an italian secular and independent organization working since in international cooperation and humanitarian aidtheir responsibilities include financial reports, accounting, verification of supporting documents, procurement, human resources, planning and budgetingsupports people overcoming emergencies and guarantees a life with dignity, opportunities and a better future through human and economic development programs, in the framework of the agendaat present, the main donors are italy (aics), the eu (dg echo), unicef, ocha, and belgium (dgd)weworld-gvc works mostly with girls, boys, women and youth, actors of change in every community for a fairer and more inclusive worldat present, our main donors in the country are italy (aics), the eu (echo), the un (unicef, wfp, undp and fao) and swiss cooperationit is required to work in close cooperation with the project managers and the country representativeweworld-gvc carries out emergency projects in the provinces of manica and cabo delgado; a three-year project to mitigate niño drought effects in the province of maputo starting in and in it has been intervening in response to idai and kenneth cyclone to assist affected populations and in it has been intervening in response to covid-19, social cohesion and peacebuilding in cabo delgado provincejoining the weworld-gvc team means being part of the development of a dynamic organisation where the contribution of each staff member is promoted and valued, working together towards the collective achievement of shared goals and vision
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Understand individuals, their motivations and provide them the support needed so they can excel in their roleshaving timely, actionable and meaningful conversations about performance for the purpose of shaping behaviours and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and othersstakeholder management: identify, analyse, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goalsyour key responsibilities delivery management: manage and ensure the progress of project work, "continuous flow" and adherence to team commitmentsemotional intelligence: recognises, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of othersput the needs of others first and help people develop and perform as highly as possibleservant leadership: leads by examplepersistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectivescontinuously evolving the plan to reflect current reality of the project and view of the future scope management: embrace flexibility in requirements change to maximize the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframeserves the needs of the team by serving its team memberscollaboration: works jointly with others to co-create and achieve a common goalthis includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or contextthis includes learning, practicing and experimenting with tools, techniques and frameworks that foster collaborative working environmentscontinuous improvement: advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideasunderstanding which scope management techniques to employ based on the impact of the changeagile & lean principles: guide and champion lean and agile principles for achieving quality, adaptability, speed & alignmentcsm or psm (advantageous) educated to degree level (advantageous) a degree in a computer related subject (advantageous) relevant professional qualifications (advantageous) experience 5+ years of experience working as an agile project manager, iteration manager and/or scrum master 3+ years of experience working in any software development team role experience working with agile delivery methods experience working with a cross-functional software development team skills an inspired sense of shared purpose within the project team a defined roadmap and well understood success criteria aligned to delivery needs consistent transparent, and accessible communications to all stakeholders internal and external realistic and regular expectation setting and negotiation risk mitigation people support and growth creation of deployment systems/processes to reduce-friction-with external dependencies reduced cycle time of stories from grooming through deployment clear escalation paths for issue management through project stakeholders clear “definition of done2 continuous team reflection and improvement creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performantable to execute plans through to actionmission and values our mission is to be both the technology partner and employer of choice for the uk general insurance marketgiving & receiving feedback: solicit and engage with feedback on a continuous basisaptitudes drives to outcomes: focuses on results and desired outcomes and how best to achieve themfacilitation: steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honestbased across the uk and europe, our support and development services make us a truly diverse organization that offers a range of it solutions to insurance brokers, insurers, and managing general agentsownership & accountability: takes personal accountability and ownership for their workopen gi is a leading software development company and a trusted partner to the general insurance industrybuild high performing teams: enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding resultsestablish a strong partnership with product owner and tech lead to ensure effective prioritization that balances business value, quality and other constraintsincludes tracking of work, management of risks, and remediation of issuesshows curiosity and has a keen interest to drive learning for themselves and othersour values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers: accountability: we take personal pride in finding solutions and achieving results innovation: we lead the market by being proactive, product-led, and forward-thinking teamwork: we work collaboratively, recognizing and celebrating success trust: we build trust on integrity, transparency, and respect benefits package competitive salary depending on skills and experience company pension bonus opportunity life assurance and critical illness cover cycle to work scheme perkbox – an exclusive platform offering a wide range of discounts and benefits holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme a hybrid approach to work opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at open gi where individuals who enjoy the same pursuits can get together wellbeing – wills at work scheme, employee assistance programme and mental health first aiders to apply for this role please click the apply button and send us your covering letter and cvcontinuous delivery planning: create a realistic, achievable roadmap showing how and when the project goals will be met along with the required milestones, mitigations, activities and resources requiredleads a team to successfully deliver to stakeholder expectationsthis includes personal follow through, making and defending difficult decisions and trade-offs, removing blockers, driving collective progressresponsible for managing scope, schedule, budget and quality levers; managing dependencies and raids within the team and across the organisationrisk management: map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possiblebuilds a high performing delivery machine
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Our customers include leading organisations across sectors from manufacturing to hospitality and retail to logisticsinbound call and email handling and query resolution case queue management, triaging and delegating cases to other team members where applicableongoing and proactive management of customer issues and escalations through effective case management ensuring that clients are kept updated on case status ensuring excellent client satisfactionthis can be discussed further at interviewthe successful candidate will be able to demonstrate the below: intermediate energy industry experience and knowledge an advantage strong communication skills – verbal and written to articulate to the client confident in liaising with internal and external stakeholders advanced excel user confident user of in house systems strong problem solving skills ability to keep calm under pressure and balance multiple workstreams adaptability & willingness to learn a can-do attitude numerical aptitude if this role sounds like your next career move, we want to hear from youthis gives us the expertise and insight to help successfully control costs, improve margins, achieve regulatory compliance and protect operational resilienceresolution of standard invoice validation cases passed from data and invoice management teams ensuring net savings are acceptedhit apply or equally if you would like more information contact our talent teamwe also support the delivery of public sector services with a particular focus on health, social housing and educationfor further information please download the job description attached belowthis role is based at our lytham office – there will be the opportunity for hybrid working where you may work part of the week in the office and part of the week from home upon successful completionhandling of customer and supplier debt and disconnection issuessalary: £21k pa benefits: annual pay related appraisals 23 days holidays plus bank holidays, raising by extra day each year to max 28 days (option to buy and sell holidays) flexible working with the option to work from office / home location early finish friday free onsite parking subsidised costa coffee onsite canteen employee development programmes refer a friend scheme upto £ benefits platform - gym membership, cycle to work, retail discounts plus many more fan club awards – employee recognition programme – winners get £250 of vouchers every quarter closing date: 26th april did you know inenco offers many varied and interesting roles: energy, trading, analysis, consultancy, finance, sales, sustainability and compliancekey tasks will include: case management resolving client queries ensuring excellent client satisfactionsend your cv to and we will be in touch to discuss our opportunitieshandling change of tenancy(cot) requests including, completion of missing data on forms ensuring that these are complete and accurate for the cot team to processinenco has over 50 years of consultancy experience working in energy and utilities management; responding to the changing needs of our customersyour role as client services advisor in our data integrety team is to review and resolve queries relating to our clients property and asset data, achieving 100% client satisfaction across all areas of client service delivery
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Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationyou will collaborate closely with colleagues and partners to enable and embed a solutions-focused, diligent approach to existing and new challengesthis is great opportunity to: establish clear strategies, improving systems and processes and leading teams to deliver high quality services lead the on the delivery of our goals from the bcha business plan in line with best practice (also ensuring compliance with statutory, legal, regulatory and professional requirements) provide modern, relevant and accessible services for customers inspire, lead and develop teams using supportive coaching styles and reflective practice to create a culture of continuous improvement, innovation and best practice take a key strategic role in business growth relating to housing management prioritise financial inclusion for customers, ensuring they can access financial aid available to them be the champion for inclusion activities for customers across the organisation bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresbcha are committed to developing affordable and sustainable homes and being a landlord of choicewe need someone who shares our goals to be the professional lead for all aspects of housing service development and engagement with customersas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchawe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentin this role you will be managing the tenancy services teams across dorset and devonbcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnessbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitmentclosing date: be driven and motivated to deliver on the bcha business plan enjoy working in a diverse and sometimes complex organisation be an inspirational leader with strong people management skills) be able to work collaboratively with stakeholders across the organisation resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans able to develop and support individuals using a coaching style of management excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions
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Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchawe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentthis is great opportunity to; lead the review and implementation of an ambitious digital strategy provide modern, relevant and accessible services for both customers and colleagues rationalise and improve the specialist platforms we use lead, manage and support our in-house it team ensure colleagues have the equipment, software and tools needed for their role maximise the end users experience and capabilities and embed our systems bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment **we are open to flexible working arrangements** closing date 12 noon on to be successful in the role you need to: be driven and motivated to deliver the strategy enjoy working in a diverse and sometimes complex organisation be an inspirational leader with strong people management skills be able to work collaboratively with stakeholders across the organisation resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans able to develop and support individuals using a coaching style of management excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisionsbcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnessas our leading digital expert you will collaborate closely with heads of service to enable and embed digital innovations for the benefits of customers and colleaguesbcha are committed to delivering on our digital transformation strategy and need someone to drive this forward
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The main responsibilities related to this role are: 2d and 3d design in its various phases drafting of technical sheets feasibility studies / analyzes creation and engineering of prototypes development of equipment and related issue / revision of 2d tables, bill of materials, drafting of technical reports laboratory test and activities being a mechanical developer in carel means to be accountable of part of a r&d team in charge for the design of a humidification system, in accordance with qcd standards knowledge of the main 2d / 3d design software knowledge of mechanical manufacturing processes at least 2 years previous experience in similar roles experience in plastic components design si preferable good english level proficiency goal orientation, good communication and teamworking skillss/he will be interacting with all the company processes (sales&marketing, r&d, operations) with a strong focus on product's qcd (quality, cost, delivery performances)the ideal candidate has an engineering degree (mechanical, energetic) or smilar technical background and experiencecarel is an innovative global high-tech company, leader in the evolution of control technology and humidification for air conditioning and refrigeration, listed at the italian stock exchangeto foster our continuous growth, we are strengthening our organization looking at smart professionals willing to join the team as contributors to company mission and goals to strengthen our humidification r&d team at carel hqs in brugine (padova), we are looking for mechanical developer
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Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationprovide modern, relevant and accessible services for customers build strong relationships with customers, earning their trust and respect utilise technology to execute campaigns to drive customer engagement rationalise and improve the specialist platforms to enable customers to have their say work with a fully committed board and executive team drive change across the whole organisation and positively impact our customers experience of the organisationas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchawe have properties across the south west providing affordable homes and temporary accommodation to a wide range of individuals, supporting them to lead independent, fulfilled lives and experience in a ‘technical property services’ environmentthis is great opportunity to; lead the work to better understand our customers enabling us to meet our objective of better outcomes for customers by creating better homes, better communities and better lives develop an insight-driven approach, encourage curiosity and innovation to identify service improvements and lead positive changebe driven and motivated to deliver the strategy for customer engagement have knowledge of housing or care sector enjoy working in a diverse and sometimes complex organisation confident and inspiring to our customers be able to work collaboratively with stakeholders across the organisation be resilient, have a positive attitude and be solutions focused organised, with good time management skills to prioritise and achieve objectives be a strategic thinker & financially astute to achieve the business plans have excellent communication skills, written and verbal able to problem solve, analyse options and make confident decisions have experience working in a customer engagement rolerepresent our customers at all levels within the organisation work for an organisation that offers flexible working arrangements bcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresbcha are committed to delivering on our customer engagement strategy and need someone to lead the organisation on a journey with a diverse customer basebcha is a south west based charitable housing association with a continuing mission to meet housing need and end homelessnesscustomer engagement is central to bcha’s work and we are committed through our 5-year business plan to improving how we engage and involve individuals who use our serviceswe are looking for someone to drive change across the whole organisation putting the customer at the heart of everythingbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment closing date: 8th may by 12 noon
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Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislationwe additionally support with accessing health care, maximising income, budgeting, debt management and accessing other support servicesthe team work primarily within the local hospitals, b&b emergency accommodation provided by the local authority, and bcha move on accommodationit would be great if you have previous experience of working with homeless and or other socially excluded people and a good understanding of safeguarding issuesyou will also have the energy and enthusiasm to provide positive support and trauma informed care to those who need our supportas an employer, we will do everything possible to prevent unsuitable people obtaining employment with bchato provide intensive personalised support and case management to people with multiple and complex needs using the plymouth alliance (tpa) principleswe can offer you the opportunity to: work within a small professional team in a friendly and supportive environment; achieve real job satisfaction in a rewarding and challenging role; focus on building trusting relationships with our customers; receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services; liaise with external providers to access services that support customers you can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independencewe aim to achieve this through the building and provision of affordable and secure homes, and by supporting individuals to take control and lead independent, fulfilled liveslooks at ways to improve systems and procedures for the benefit of the customer and to be more efficientemotionally intelligent flexible to changethe team work with customers in vulnerable situations and complex customers who are either homeless, at risk of homelessness, or who are tenancy ready and require support with accommodation seeking; there is also an element of resettlement work involvedsouth west based charitable housing association bcha was founded over 50 years ago with a continuing mission to meet housing need and end homelessnessa working knowledge of the issues affecting people with complex needs and the potential impact on people’s physical, emotional and psychological wellbeing able to demonstrate that you put the alliance first principle and one common goal at the heart of all you do able to demonstrate you are an effective team worker (and able to work effectively on your own, if required) able to make sound decisions it literate a completer/finisher a creative, flexible, compassionate, patient and sensitive approach to working with people who have experienced multiple disadvantages innovative and proactiveour doors are open to everyoneit is a role where you can really make a differencebcha safer recruitment: safeguarding children and adults is our first priority and we will ensure we follow safer recruitment proceduresbcha is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitmentwhether we are developing sites or supporting people with housing, learning or living skills, we believe in equality, the importance of every individual and the right to be valued and treated with dignity and respect